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Comfort Suites

Certificate of Excellence
2.5 of 5
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31 Frontage Rd., Lafayette, IN 47905
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Comfort Suites
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Ranked #9 of 21 Hotels in Lafayette
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 8, 2011
Mea A Alsip, Illinois
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99 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites
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Alsip, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2011

I stayed there just this past weekend (Nov. 2011). I was a little scared because after seeing the pictures online I imagined an outdated place that was falling apart. That was not the case at all. Those pictures must be from when they were remodeling. It looks great now, there's no floral anything, brand new furniture, bedding, wallpaper, carpet, tv,... More 

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TriciaLCS, General Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time to comment on your recent stay with us. And yes, we are proud to say that we have undergone a complete renovation. It is so nice to hear that guests are enjoying all the new furniture, spacious rooms and flat screen televisions. We hope that the Comfort Suites brand becomes... More 

Nellysford va
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 26, 2011

Coming from the western edges of Virginia via West Va interstate, up to Dayton, Ohio and then through Indianapolis we were able to reach Lafayette in eleven hours. Our trip ended up over 4000 miles of travel through Wisconsin and Minnesota's North Shore. Thus the first and last days we were really just making time. The Comfort Inn and Suites... More 

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TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you for writing about your recent stay with us. We are pleased to hear that your stay at our property was so accommodating. We are glad that you were able to experience the hot breakfast, pool and sauna! We hope to see you again on a return trip through the area. More 

Effingham, Illinois
Top Contributor
50 reviews 50 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed October 22, 2011

We had 2 rooms at this hotel for this evening guaranteed at a discount rate of $80 but when we arrived were told the best rate we could receive was $150 per room. We were quite disappointed and canceled our rooms. It doesn't seem to be good business to change the reserved room rate on guests. I do not recommend... More 

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TriciaLCS, General Manager at Comfort Suites, responded to this review

I am so sorry to read of your situation. If you could contact me at the hotel directly I'd like to discuss your situation further. Again, I apologize. More 

Columbia, Tennessee
Top Contributor
149 reviews 149 reviews
67 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed July 15, 2011

We stayed here after cancelling our reservation at another motel down the street. The price was good. We had a large room with 2 double beds. The room was clean and AC worked well. The pool had a film on top of the water so I didn't get in. Didn't ask what the problem was. We went to Denny's for... More 

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TriciaLCS, Manager at Comfort Suites, responded to this review

I’m so sorry for the inconvenience you encountered during your stay with us. Unfortunately our pool was closed for a brief period. I am happy to report that the pool is up and running again. I am also looking into your concerns about our breakfast. I am sorry that it did not meet your standards. We appreciate your comments as... More 

Clinton
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 6, 2011

Eh. That's the best I can muster for this hotel. Front desk was empty the day we arrived and had to ring a bell to get someone to come out. She seemed annoyed that we were checking in. Room appeared to have new carpet, nice. But tiles and paint chipped in various areas. Doors chipped.no sheets for the sofa bed.... More 

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Akron, Ohio
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 14, 2011

The lobby and breakfast area had all been re-modeled, as well as the guest rooms. The rooms had all new furniture and new carpet. The pool area had been re-painted. Out back, they have an under-used large terrace and gazebo. And these faced a wooded area and was private. They could really do so much more with it. There was... More 

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Kohler, Wisconsin
Top Contributor
53 reviews 53 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed April 25, 2011

Stay started with incompetent front desk staff, long wait due being unable to manage check-in and phone calls. Room was AWFUL!! Paint chipping off bathroom door handles, finish off both sides of bathroom door, tiles glued back on by shower with huge gaps inbetween. Dont peek out the window, paint and texture slopped everywhere No "breakfast" seating. Front desk personnel... More 

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Camden, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 11, 2010

I booked this room for my daughters birthday - doing a "spa" theme and having girls come to stay the night. I was told months in advance if I booked the rooms and made note that I needed them together (connecting) It would not be a problem but to call the day before to make sure it was noted. I... More 

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GeneralManager026, General Manager at Comfort Suites, responded to this review

We are concerned about the problems you experienced at our hotel during your recent visit. We accommodate many guests each evening, and we strive to make their stay a satisfying one. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. As you mentioned, we are currently... More 

West Chester, Ohio
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2010

With our son being a junior at Purdue, we've been coming to the Comfort Suites for 3 years. We keep trying other hotels, but consistently find that the Comfort Suites has the right combination of facilities, location, and reservation policy that best meets our needs so we always end up returning. They are almost done with renovating the hotel, so... More 

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GeneralManager026, General Manager at Comfort Suites, responded to this review

Thank you for writing such a wonderful review of our hotel. We love hearing feedback from our guests! We are so happy that we have been able to accommodate you over the past 3 years. It is such a pleasure for us to be able to offer brand new rooms to our guests. We are glad that you got to... More 

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 10, 2010

I only chose this hotel due to a last minute change of location for a business meeting. There will be no return trips to this hotel no matter how many times I visit Lafayette, IN. The hotel is very worn and doesn't appear that its been updated in at least 20 years. The room fixtures are pretty old, the shower... More 

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