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Comfort Suites

2.5 of 5
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31 Frontage Rd., Lafayette, IN 47905
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Comfort Suites
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109 Reviews from our TripAdvisor Community

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Traveler rating
    30
    46
    17
    7
    9
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39
26
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I have never written a bad hotel review before - and I have not recently had such a bad stay.I travel frequently for business and family events. Comfort Suites was the worst hotel I have stayed at in years. The hotel appears "tired" but our room was really bad - the carpet was lumping up from the base floor, there... More 

Was this review helpful? Yes 1
TriciaLCS, Manager at Comfort Suites, responded to this review

I sincerely apologize for your recent stay going so wrong. Please be assured that these items will all be addressed and the appropriate training will take place to ensure that similar situations do not occur in the future. We truly want to offer a pleasant stay to all of our guests and are sorry that we did not offer that... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed two nights at the Comfort Suites in Lafayette Indiana to attend the Purdue graduation of one of my nephews. The Suites were more garden style with only two floors. The rooms were clean, not trendy, but decent. The staff were friendly and accommodating. They had a small but fun looking indoor pool. There were two problems: the exercise equipment... More 

Was this review helpful? Yes
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to write such a detailed review of our hotel after your recent stay with us! We are pleased that you chose to stay with us for your nephew's graduation. We are sorry to hear that there was a problem with the fitness center equipment. We have shared that comment with our maintenance... More 

Level Contributor
8 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked this room last minute, but being a Choice Hotels member we usually don't have bad experiences. The front desk clerk was very friendly at check in. The room was ok, it was all the way down 60 degrees but it never really got very cold in the room. The refrigerator didn't work, it was so late when we... More 

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TriciaLCS, Manager at Comfort Suites, responded to this review

Thank you for your feedback of your recent visit. We are glad to hear that you received friendly service from the staff members you encountered. We do apologize that the pool was not opened at 6am as it should have been- and that it was filled with cold water while you were swimming. We have shared these comments with our... More 

Avon, IN
1 review
2 of 5 stars Reviewed July 23, 2015

The staff was friendly, the bed was clean, and the shower was hot. That is all. Some maintenance needs done, as there were holes in the wall, the bathroom door was is poor condition, the curtains were off their tracks and wouldn't fully close, the air had to be turned down to 60 degrees to even be comfortable in the... More 

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Milwaukee, WI
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 5, 2015

We travel from Wisconsin to Kentucky every two months. We have stayed at this hotel several times. We have also stayed at 4 or 5 other properties in the Lafayette area. Staff is friendly. The room is very comfortable and clean. Our last stay July 2, 2015, the price for having your doggie went from $10.00 to $25.00. We were... More 

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Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 2, 2015

We had arrived to Lafayette at 9 am after driving all night. They allowed us to check into a room at 9 am. I was thankful they had a room since we had no reservation. We had a king suite. It was comfortable. Got some great rest. The pool was clean and nice. Staff at the front desk were friendly.... More 

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Westmoreland, TN
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 27, 2015

This is my second stay at this hotel. I have stayed at other hotels in the area, but this hotel beats the price an all the others and provides a very clean and relaxing place to stay.and is conveniently located.

Was this review helpful? Yes
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 14, 2015

Found it late at night on the way to Chicago. Front desk was very accommodating. Rooms clean and comfortable. The breakfast was just okay. I normally dont prefer first floor rooms because of the noise, but this was great

Was this review helpful? Yes
TriciaLCS, Manager at Comfort Suites, responded to this review

Thank you for writing a review of your recent stay with us. We are happy to hear that you found your room to be clean and comfortable. And that the first floor room worked well for you as well. We do hope you stop in to see us again if you are traveling through the area! More 

Wisconsin's Northwoods
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 3, 2015

The room was very clean and after a tiring day of driving, we slept well. Unfortunately the breakfast was well below the standard we expect from Comfort Inn. The eggs appeared to be from a package, but they were dried and crumbly, the ketchup/hot sauce were generic and bland. With a price comparable to above average hotel, it was disappointing.

Was this review helpful? Yes
TriciaLCS, General Manager at Comfort Suites, responded to this review

Thank you for writing a review of your recent stay with us. We are delighted to hear that your room was clean and you slept well. We are sorry to hear that you didn't find the breakfast to be of high quality. We are always trying new products from our supplier to offer the best tasting breakfast items. We will... More 

Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 8, 2015

We only stayed overnight, but was a great experience. The place was great from check in to check out. Rooms were clean, beds were super comfortable, was nice and quiet. Nice outside area. Easy getting to. If we are back this way would stay again

Was this review helpful? Yes
TriciaLCS, Manager at Comfort Suites, responded to this review

We are happy to hear that your one night stay was a great experience! I have shared your comments with my staff and all were delighted to hear such wonderful feedback. It is our top priority to offer clean and comfortable rooms with superior service. We sincerely hope we have the chance to serve you again in the future. More 

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