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Holiday Inn Express Hotel & Suites Lafayette East

2.5 of 5 200 Progess Drive, Lafayette, IN 47905
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Lafayette East
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Holiday Inn Express Hotel & Suites Lafayette East
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81 reviews from our community

Traveler rating
    48
    22
    5
    3
    3
See reviews for
44
8
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a great location and off of the interstate enough to avoid traffic noise so huge plus there. We stayed 2 times in 2 weeks. The 1st stay we got in very late and didn't notice much except that the pool the next morning was too cold for my child to swim. His lips turned blue. The breakfast was great.... More 

Was this review helpful? Yes
Nikki W, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you for taking the time to let us know how we are doing. We do take all of our feedback as a learning experience and I would like to truly apologize for both of your stays with us. The first for the pool, and the second for the dirty room. That is not the way we conduct business here... More 

Belleville, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here for business, check in smooth, no special gift basket like usual check in as a Prime member but maybe they stopped that program. Room was rather large with lot of empty space. TV was on the small side. Toiletries acceptable Wake up call flawless. Breakfast was very busy and the staff had a hard time keeping up. The scrambled... More 

Was this review helpful? Yes
Nikki W, Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear Valued Guest, Thank you so much for bringing these things to our attention as is gives us an opportunity to grow and learn. I will make sure to pass the information about the t.v., along to the corporate office for their future projects. I will also make sure notify the breakfast staff about their eggs and see how they... More 

O'Fallon, Missouri
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Over all our stay was enjoyable. The only thing that was a problem was the heated pool was too cold for us and our grandkids. It may have had a problem or the temp turned to low. The breakfast was mediocre. I have had much better at other stays. The rooms were very clean and very quiet due to the... More 

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Nikki W, General Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you so much for taking the time to let us know how we are doing. Thank you for bringing the issue with the pool temperature to our attention so we can be sure to let maintenance know. We truly appreciate it. Thank you, Nikki Wilcox- General Manager More 

Milwaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2014

The room, service, comfort, are what I have come to expect from a HIEX. The price at this one, however, was way out of wack. It was the weekend of a Big10 football game, but that shouldn't matter to me. I don't like being taken advantage of, so might consider other hotels in a similar situation in the future. Had... More 

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Nikki W, Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Thank you so much for taking the time to let us know how were doing. I will definitely pass along your comments regarding the price and TV to our corporate office. I will pass the information about our eggs along to the breakfast department. Thank you for taking the time to leave you feed back we truly appreciate it as... More 

Bermuda Dunes, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2014

Located off state highway 26 near many restaurants and close to downtown without the congestion. Only complaint was they do not offer much in their breakfast for gluten free diets. Rooms were quiet and comfortable.

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Avon, Ohio
Top Contributor
715 reviews 715 reviews
71 hotel reviews
974 helpful votes 974 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed at this Holiday Inn Express found it to be the typical nice HIEX facility with large, clean rooms (although not as big as some other HIEX’s) with comfortable beds, flat panel TV, microwave, mini-fridge and coffee maker; complementary parking, Wi-Fi and the typical, good HIEX breakfast were included as well. The water in the pool was warm and... More 

Was this review helpful? Yes 2
Marietta, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014

We had an enjoyable stay at this Holiday Inn Express. The view from the room wasn't too much to look at, but the location was convenient. Restaurants, shopping, and Purdue University are close by. The pool and exercise room were clean, well stocked with towels, and well kept. The TVs in the public and dining areas were a nice touch.... More 

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1 review
1 of 5 stars Reviewed August 16, 2014

Due to an emergency I had to check out one day early, even though I gave more than 24 hours notice I still had to pay for the unused night. I'm very disappointed that I will not be able to stay there during my many trips in the next four years. The rooms are clean and the nonmanagement staff is... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear Marcie C, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

Whiting, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 3, 2014

Upon arrival the customer service rep was too busy talking in their cell phone in order to help me. Once they got off their phone after 5 minutes they finally waited on me. We got to our room and it wasn't even clean. There were dirty towels under the the desk the toilet was filthy.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review

Dear Michael D, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept my sincere apologies for any inconvenience it may have caused you. We’d like to obtain... More 

northwestern illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 3, 2014

Very nice place to stay!! Daughters loved the pool, warm and inviting. Had a suite that was well stocked with the simple things we needed for our stay. We stayed two nights while in town for a family reunion. We enjoyed our stay, the hotel was quite and breakfast was very nice. We will book this hotel when we are... More 

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Additional Information about Holiday Inn Express Hotel & Suites Lafayette East

Address: 200 Progess Drive, Lafayette, IN 47905
Phone Number:
Location: United States > Indiana > Lafayette
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lafayette East 2.5*
Number of rooms: 83
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Hotel Style:
#3 Family Hotel in Lafayette

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