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All 10 Kokomo hotels

Courtyard Marriott

3.0 of 5 Hotel   |   411 Kentucky Drive, Kokomo, IN 46902
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Ranked #4 of 10 Hotels in Kokomo
A recent review
3 of 5 stars reviewed 3 days ago
Peter_Pe Gothenburg, Sweden
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61 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gothenburg, Sweden
Top Contributor
65 reviews 65 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here for 4 nights whilst visiting a supplier. The hotel lobby and bar seems to be newly renovated, clean and nice. The room I got was somewhat outdated and I would recommend a refresh of it. All over all it is a decent hotel, good beds, but nothing fancy. All over all a American Standard average business hotel.

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, I appreciate your feedback. We will be going through a room renovation at the end of this year, beginning of next year. We are very excited about the change. As are a lot of our guests. I hope that you will continue to be patient with us during your travels. We look forward to seeing you at the... More

Traverse City, Michigan
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I thought this being a Courtyard by Marriott would ensure a decent place to stay. Instead, I was disappointed in several things. First, the sheets were very thin and needed to be updated. Second, the room was arranged odd. The bed usually faces the TV, but this room (room 207) had the bed looking toward the window with the TV... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, We are scheduled to go through a remodel the end of the fourth quarter, beginning of first quarter. We will then have a remodeled lobby and guest rooms. This brings us up to date with other Courtyard hotels throughout the country. We no longer offer complimentary coffee in the lobby, because we now have a Starbucks in our... More

Herndon, Va.
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Early in the morning I went down to get a cup of coffee from this hotel's lobby. I met two other people on the elevator going downstairs for the same thing. This hotel used to serve a delicious breakfast smorgasbord (for a charge) and FREE hot decent coffee 24/7 in the lobby for weary travelers. No more. Now you have... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, I apologize about your issue with the coffee. All Courtyard hotels across the country are either doing the same thing, or will be transitioning to the same concept. The complimentary coffee located in your room is the same brand that was used in our lobby. This is available to you at no charge. The other option is that... More

Chicago, Illinois
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located along a hotel 'strip' with plenty of chain and local restaurants, gas stations and is immediately off a busy street. It's easy to miss it (signage is nearly invisible from the street), but also easy to access it once you know exactly where to turn in. We stayed in early September and found the lobby to... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Hello, like you were told we will be going through a renovation soon! We are very excited about it, and look forward to seeing you back when we are complete. Sincerely, Joshua Ray More

Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 24, 2014

This hotel is reasonably priced. The hotel is conveniently located to several quality restaurants. The hotel staff is friendly and helpful. The rooms are spacious and clean. I would highly recommend this hotel.

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Elkhart, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 23, 2014

Stayed here while driving through for a night. Hotel lobby is clean and updated. Room was very outdated and wallpaper peeling off the walls. Leak in the shower tub leaving large amount of water on floor. The bed was very comfortable. Had great night sleep. Overall was decent place for the price.

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, Thank you for you comments. We have addressed your concerns. I am glad you enjoyed our newly renovated lobby and Bistro! We also have a room renovation scheduled for the emd of this year through the beginning of next year! I hope that you will come see us again the next time you are in town. Sincerely, Joshua... More

Cleveland, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 17, 2014

There a chemical or gas odor coming into the hallway through the power vent/fan at the end of the third floor hallway. I called the front desk and notified them of that. An hour later, I could smell it seeping into my room under the door. i called the front desk again and Amy said that someone checked it out... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

I apologize for the inconvience this may have caused. This issue has been addressed. I appreciate you bringing it to our attention. If you need further assistance please contact me. Thank you, Joshua Ray General Manager More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2014

We stayed at the hotel for several nights in July. There was a minor mistake in our booking and I want to thank Lisa, the Guest Service Manager for going over and above. She fixed the mistake and gave us a couple drinks at the bar. Customer service is what it is all about. When we are in Kokomo in... More

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Top Contributor
143 reviews 143 reviews
83 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed June 17, 2014

We booked a room based on the reviews which I find inconsistent ... some rooms must be nicer than others??? Overall, the hotel just doesn't seem up to par with the rest of the Courtyards (we are Marriott Platinum members). The hotel structurally does look nice from the outside. Outside trash by both the front & side entrance are overpiled.... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, I want to apologize that we did not live up to your expectations. We did not live up to ours either. There are some very serious items listed there and I would love to hear from you personally. I sent you a direct message with my contact info. Please reach out to me at your earliest convienence. I... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

True story. There was a quadruple shooting a 1/2 block away at the strip club parking lot at 3 a.m. My husband and I slept right through it. My sister was staying a 1/2 block away from the strip club in the other direction at the holiday inn express and she says she was woken up by all of the... More

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Additional Information about Courtyard Marriott

Address: 411 Kentucky Drive, Kokomo, IN 46902
Location: United States > Indiana > Kokomo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Marriott 3*
Number of rooms: 90
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Also Known As:
Courtyard Marriott Hotel Kokomo
Courtyard Kokomo
Kokomo Marriott
Kokomo Courtyard

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