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All 10 Kokomo hotels

Courtyard Marriott

3.0 of 5 Hotel   |   411 Kentucky Drive, Kokomo, IN 46902
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Ranked #3 of 10 Hotels in Kokomo
A recent review
5 of 5 stars Reviewed August 24, 2014
mdlove1966 Chattanooga, Tennessee
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57 reviews from our community

Traveler rating
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    12
    5
    2
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18
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 24, 2014

This hotel is reasonably priced. The hotel is conveniently located to several quality restaurants. The hotel staff is friendly and helpful. The rooms are spacious and clean. I would highly recommend this hotel.

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Elkhart, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 23, 2014

Stayed here while driving through for a night. Hotel lobby is clean and updated. Room was very outdated and wallpaper peeling off the walls. Leak in the shower tub leaving large amount of water on floor. The bed was very comfortable. Had great night sleep. Overall was decent place for the price.

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, Thank you for you comments. We have addressed your concerns. I am glad you enjoyed our newly renovated lobby and Bistro! We also have a room renovation scheduled for the emd of this year through the beginning of next year! I hope that you will come see us again the next time you are in town. Sincerely, Joshua... More

Cleveland, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 17, 2014

There a chemical or gas odor coming into the hallway through the power vent/fan at the end of the third floor hallway. I called the front desk and notified them of that. An hour later, I could smell it seeping into my room under the door. i called the front desk again and Amy said that someone checked it out... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

I apologize for the inconvience this may have caused. This issue has been addressed. I appreciate you bringing it to our attention. If you need further assistance please contact me. Thank you, Joshua Ray General Manager More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 14, 2014

We stayed at the hotel for several nights in July. There was a minor mistake in our booking and I want to thank Lisa, the Guest Service Manager for going over and above. She fixed the mistake and gave us a couple drinks at the bar. Customer service is what it is all about. When we are in Kokomo in... More

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Top Contributor
141 reviews 141 reviews
81 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed June 17, 2014

We booked a room based on the reviews which I find inconsistent ... some rooms must be nicer than others??? Overall, the hotel just doesn't seem up to par with the rest of the Courtyards (we are Marriott Platinum members). The hotel structurally does look nice from the outside. Outside trash by both the front & side entrance are overpiled.... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, I want to apologize that we did not live up to your expectations. We did not live up to ours either. There are some very serious items listed there and I would love to hear from you personally. I sent you a direct message with my contact info. Please reach out to me at your earliest convienence. I... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 15, 2014

True story. There was a quadruple shooting a 1/2 block away at the strip club parking lot at 3 a.m. My husband and I slept right through it. My sister was staying a 1/2 block away from the strip club in the other direction at the holiday inn express and she says she was woken up by all of the... More

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Plattsburgh, New York
Top Contributor
54 reviews 54 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 27, 2014

After lodging at a supposedly smoke free facility in town fell through, we called this hotel hoping they had a room available. They did and although it was after 10pm we lugged our tired selves over there. They were doing construction and after our encounter at the previous place we were leery but the woman at the desk assured us... More

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Goshen, Indiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 6, 2014

We stayed at this hotel May 2nd thru the 4th, 2014. My daughter is in the Military at Grissom AFB. The outside of the hotel looked very nice and clean.....however the room they gave us was another story. We had a balcony room, which would have been very nice had it been clean....the easy chair and ottoman were filthy...they looked... More

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Dear Guest, You indicated that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re... More

1 review
5 of 5 stars Reviewed May 1, 2014 via mobile

If you support our troops or love our vets than this is the hotel you want to stay in. Thanks Marriot for your love and support of our US service men and women. Next time I need a room I will be checking in again. This hotel takes the TRASH out often.

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Cullman, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 29, 2014

Hotel was in good shape. Breakfast had a decent selection so if you are a breakfast eater it may be worth the extra. Rooms were nice w/ only issue being mattress felt like it sagged to night stand side. Not uncommon if not rotated.

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Joshua R, General Manager at Courtyard Marriott, responded to this review

Thank you very much for your comment. We strive to make you feel at home with us while you are away on business. I hope that you will choose us when you are in Kokomo again. More

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Additional Information about Courtyard Marriott

Address: 411 Kentucky Drive, Kokomo, IN 46902
Location: United States > Indiana > Kokomo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Marriott 3*
Number of rooms: 90
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Also Known As:
Courtyard Marriott Hotel Kokomo
Courtyard Kokomo
Kokomo Marriott
Kokomo Courtyard

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