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Quality Inn & Suites

1709 E. Lincoln Rd, Kokomo, IN 46902
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Quality Inn & Suites
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Ranked #9 of 10 Hotels in Kokomo
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47 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Joliet, Illinois, United States
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 7, 2014

Stayed here September 2014 during the women's softball world series. The check in girl was nice and helpful during our stay but that's the only positive thing I can say. First bad experience was the overwhelming bad odor when we walked in and during check in they photocopied my credit card and driver's license. Once in the room, there were... More 

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Winamac, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

My daughter has SEVERE medical problems and she is a pt. at Riley Hospital. We live over 100 miles away from the hospital which means NUMEROUS hotel stays, and when the 500 is going on or other big event in Indy....the closest town to stay in is Kokomo. We have stayed at this location quite a few times before, and... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed July 29, 2014

I stayed at this hotel on a business trip and found it to be just fine! you get what you pay for i was reading these comments and had to laugh. they are obviously people who can affort the lavish hotel they want so they come to a 69$ place like this and then complain its not brand new. Its... More 

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Kokomo, Indiana
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 9, 2014

When we got there we waited almost 30 minutes to even check in. Finally we get to our room and we decided to go for a swim; which we had to have unlocked at noon during pool hours. The pool not only was ice cold but also had debris and bugs in it. The next morning my wife was in... More 

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Indianapolis, Indiana
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

The staff is very friendly and the rooms are very nice and clean. We actually left the horrible Garden Inn right down the street to stay here and are very happy we did! We have stayed here two times now and will definitely stay again if we are in this area. The air conditioner in our room didn't get very... More 

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Collinsville, Illinois
2 reviews
1 of 5 stars Reviewed May 20, 2014

Don't waste your time; pass this one up. The entire building smelled obnoxious. Found 2 dead large black spiders in the room. Drapery was shredded. Mini frig was filled with ice. About 3 AM was awaken by the sound of running water -- through the ceiling and the ventilation fan in the bathroom. Called the front desk and was told... More 

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Sarnia, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2014

I booked this room through Hotwire.com. Why they would even allow this particular site on their website in beyond me. I spent $77 and was given a filthy...yes, I said filthy room. I couldn't see out of the window because it was so dirty, the toilet made me cringe because it had crystalized urine on the hinges and I swear... More 

Was this review helpful? Yes 1
Greenfield, Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

“worst hotel ever!!!” We were traveling home in a terrible snow storm. We pullud in front of the hotel and thought it looked alright. Lobby wasn't too bad either. Boy were we in for a surprise once we got our room!!! We were given directions to our room. What we needed was a map!!! Hallways were very cold and smelled... More 

Was this review helpful? Yes 1
quality-kokomo, Manager at Quality Inn & Suites, responded to this review

Nina, On behalf of our entire staff, I would like to apologize for your stay. We are in the process of remodeling and updating our hotel at the present time. Hoping to meet the standards and expectations of all of our guests. Unfortunately the pool was shut down during your visit due to storm damage. We were unable to re-open... More 

Madison, Indiana
Top Contributor
63 reviews 63 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 9, 2013

Great value for the price. The customer service was great too! Finding the parking lot was a bit tricky after dark and the workout room was small. But overall this was a great stay. Safe clean environment located near my work place.

Was this review helpful? Yes 1
Green Bay, Wisconsin
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 30, 2013

I find it ironic that his hotel is called the Quality Inn - this is the furthest from "quality" of any hotel we have ever stayed at. Upon arrival, we noticed the "pool closed" sign, which was news to us. There was no advance notice of the pool being closed. We waited for over 10 minutes before someone finally arrived... More 

Was this review helpful? Yes 1
belkins, IRC at Quality Inn & Suites, responded to this review

I am sorry that you were not happy with your room. We are addressing your comments with the staff from the condition of the room to the long wait time for check in. It is with regret that you did not bring it to management's attention while you were here, so we could have tried to rectify the situation. More 

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