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BEST WESTERN Kendallville Inn

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621 Professional Way, P.O. Box 965, Kendallville, IN 46755
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BEST WESTERN Kendallville Inn
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BEST WESTERN Kendallville Inn
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74 reviews from our community

Traveler rating
    30
    29
    9
    4
    2
See reviews for
16
15
8
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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  • Spanish first
  • Any
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  • All months
    (74)
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    (19)
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    (11)
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Dayton, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

A real Indiana greeting from a friendly person, nice beds and a good breakfast! I recommend the hotel and don't know why TripAdvisor requires I say more but they do so I'll keep typing until I hit 200

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Roy W. Thank you very much for taking the time to fill out a review for the Best Western Kendallville Inn. We truly appreciate your wonderful feedback. We are so pleased to hear that you enjoyed your stay and had a great night sleep on our comfortable beds. We look forward to serving you in your future travels to... More 

Waynetown, In, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was very helpful. I had picked up a nail in the tire of the truck and they gave great direction to a place to have it repaired. They also refered me to Applebees where I can get a discount of 10% by showing them my room key.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Steven G, Thank you very much for taking the time to leave us such a great review! We truly appreciate your feedback. We are happy to know that our staff's exceptional service gave you a great experience during your time here in Kendallville. We do hope to host you again in the future. Sincerely, Sarah Campbell More 

Fishers, United States
1 review
4 of 5 stars Reviewed March 11, 2015

Our stay was very satisfactory. Only suggestion is that there cold be another chair in room 214. The room was very clean and tidy and plenty of towels. Did not like the pillows as they were too small and uncomfortable. The breakfast was good and good choices.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Marlin L Thank you for taking the time to leave our hotel a great review. Your feedback is truly helpful and greatly appreciated. We are very glad to hear you enjoyed our many wonderful breakfast items! Our breakfast staff takes great pride in offering the best breakfast possible! We hope to have the opportunity to host you again in... More 

Kendallville, United States
1 review
5 of 5 stars Reviewed March 4, 2015

Grest quality, great location, very good service, funeral discount ( that was thoughtful), safe, Applebee's Restaurant discount, very good breakfast.Good place to stay. Other stores and restaurants just across the parking lot.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Jim/Alice S Thank you for taking the time to review our hotel. We truly appreciate your 5 star review! Our staff takes great pride in taking great care of our guests and offering them a worry free stay. We are glad to know that you were well taken care of and we hope to take care of you again... More 

Granger, United States
1 review
5 of 5 stars Reviewed February 9, 2015

This hotel went out of their way to make our group comfortable. We had 52 rooms for an overnight business event. The hotel opened the bar and kept it open until the last guest went to their room. They made sure we had everything we needed. They baked extra cookies and popped extra popcorn. Our group was very happy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Anthony C, Thank you for the wonderful comments about your recent group stay. Our staff takes great pride in offering the best service experience to all of our guests. Whether it is a single guest or a large group, we're more than happy to take great care of you. We are very happy to hear that you enjoyed your... More 

1 review
5 of 5 stars Reviewed December 31, 2014

Hey I came from Tennessee! To start off... I love Kendallville, Indiana!!! Everyone has been really nice!! The hotel is amazing :)) they have fresh baked cookies throughout the day, popcorn in the afternoon, great breakfast, and I've also seen a cocktail area (I haven't been in there yet but it looks really nice)! Oh and not sure if it's... More 

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Jtyler28, Thank you very much for your review. We truly appreciate your feedback! I am so glad to hear that our staff have provided you with such wonderful service. We truly enjoy taking care of our guests, and do everything we can to make them feel like they are home. We do our best to make sure all of... More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 24, 2014

I have stayed here in the past & love staying here. I have stayed at other hotels & because of some issues, I ended up here this trip. When I am here near Fort Wayne, I will only stay here. The staff is very friendly, the cookies are usually pretty good & the popcorn is the best and the rooms... More 

Was this review helpful? Yes 1
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Eric, Thank you so much for your feedback! Your suggestions and feedback are very important to us, and we truly take them to heart. We are so happy to hear that you enjoy staying with us. We do our best to make our guests comfortable and give them a home away from home. We look forward to seeing you again... More 

Fresno, California
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 23, 2014

Had a room on ground floor. However, the air unit was not clean and black dust was on the "were white" lampshades. Went back to the front desk and asked for the room to be cleaned. They had the maintanence person and a hotel clerk go to the room while we waited in the lobby. After 20 min they came... More 

Was this review helpful? Yes 1
Carleton, Michigan
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2014

A great place to spend the night. Even though I arrived late, the young lady at the front desk was VERY helpful. Check-in was a breeze, and she even pointed me to some restaurants that were still open. The whole place was quite clean, and the room was clean and comfortable. I decided to stay a second day and enjoyed... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

Great CLEAN comfortable hotel with very friendly staff. No hiccups. Convenient location for food, fuel, golf and all very affordable. I have paid more elsewhere and received less. I will definitely go there again and stay longer next time. Good free breakfast too.

Was this review helpful? Yes 1
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