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BEST WESTERN Kendallville Inn

2.5 of 5 621 Professional Way, P.O. Box 965, Kendallville, IN 46755
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BEST WESTERN Kendallville Inn
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BEST WESTERN Kendallville Inn
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69 reviews from our community

Traveler rating
    28
    26
    9
    4
    2
See reviews for
15
14
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (69)
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    (14)
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    (20)
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    (24)
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    (11)
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Granger, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel went out of their way to make our group comfortable. We had 52 rooms for an overnight business event. The hotel opened the bar and kept it open until the last guest went to their room. They made sure we had everything we needed. They baked extra cookies and popped extra popcorn. Our group was very happy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Anthony C, Thank you for the wonderful comments about your recent group stay. Our staff takes great pride in offering the best service experience to all of our guests. Whether it is a single guest or a large group, we're more than happy to take great care of you. We are very happy to hear that you enjoyed your... More 

1 review
5 of 5 stars Reviewed December 31, 2014

Hey I came from Tennessee! To start off... I love Kendallville, Indiana!!! Everyone has been really nice!! The hotel is amazing :)) they have fresh baked cookies throughout the day, popcorn in the afternoon, great breakfast, and I've also seen a cocktail area (I haven't been in there yet but it looks really nice)! Oh and not sure if it's... More 

Was this review helpful? Yes
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Jtyler28, Thank you very much for your review. We truly appreciate your feedback! I am so glad to hear that our staff have provided you with such wonderful service. We truly enjoy taking care of our guests, and do everything we can to make them feel like they are home. We do our best to make sure all of... More 

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 24, 2014

I have stayed here in the past & love staying here. I have stayed at other hotels & because of some issues, I ended up here this trip. When I am here near Fort Wayne, I will only stay here. The staff is very friendly, the cookies are usually pretty good & the popcorn is the best and the rooms... More 

Was this review helpful? Yes 1
Sarah_BWKI, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Eric, Thank you so much for your feedback! Your suggestions and feedback are very important to us, and we truly take them to heart. We are so happy to hear that you enjoy staying with us. We do our best to make our guests comfortable and give them a home away from home. We look forward to seeing you again... More 

Fresno, California
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 23, 2014

Had a room on ground floor. However, the air unit was not clean and black dust was on the "were white" lampshades. Went back to the front desk and asked for the room to be cleaned. They had the maintanence person and a hotel clerk go to the room while we waited in the lobby. After 20 min they came... More 

Was this review helpful? Yes 1
Carleton, Michigan
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2014

A great place to spend the night. Even though I arrived late, the young lady at the front desk was VERY helpful. Check-in was a breeze, and she even pointed me to some restaurants that were still open. The whole place was quite clean, and the room was clean and comfortable. I decided to stay a second day and enjoyed... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

Great CLEAN comfortable hotel with very friendly staff. No hiccups. Convenient location for food, fuel, golf and all very affordable. I have paid more elsewhere and received less. I will definitely go there again and stay longer next time. Good free breakfast too.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 10, 2014

The motel is beautiful, but no elevator took its toll on us - 17 steps are 17 too many with kids and luggage and "forgetting something and running back to the room". We assumed there was an elevator, but won't make that mistake again. The TV remote was messed up - the volume buttons also changed the channel - never... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 10, 2014

Did not enjoy a single minute of my stay. Front desk was either always left alone or there would be a front desk attendant on the phone, which sounded like it was more of a personal call than business. Would run into a few horribly ill-mannered housekeepers, however there were two sweet female housekeepers and one sweet male. Mostly heard... More 

Was this review helpful? Yes 9
KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear ComfortedTravelor, We are sorry to hear you did not enjoy your stay with us. If you could please contact our General Manager - Kathy at (260)-347-5263. We would greatly appreciate the opportunity to discuss your recent stay further. Thank You Aislinn More 

Detroit, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2014

This Best Western location was a pleasant stay at a nice price. It had many amenities and was a well kept facility. The lobby opened into the breakfast area seating which was a nice place for our group to mingle in the evenings. The accommodations were comfortable and clean. There was a microwave, coffeemaker, small fridge, iron/ironing board & hairdryer... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Howell, United States
1 review
4 of 5 stars Reviewed October 6, 2014

Room was ok. Air/heat needs updating as well as bathrooms. TV was rather small. Not much water pressure in the shower. Placement of toilet tissue was rather inconvenient in relation to toilet. Toilets could be handicap height. Doors could close more quiet. I believe this particular Best Western was recently remodeled but quality of workmanship lacked. Check out was ok... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Gary C. Thank you for your feedback on your recent stay. We have done several renovations to the hotel lately and we are planning on making more in the near future. We did not perceive that there were going to be as many people checking out as their where on that Sunday morning. We would have scheduled accordingly had we... More 

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Additional Information about BEST WESTERN Kendallville Inn

Address: 621 Professional Way, P.O. Box 965, Kendallville, IN 46755
Phone Number:
Location: United States > Indiana > Kendallville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Kendallville Inn 2.5*
Number of rooms: 83
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Also Known As:
Best Western Kendallville
Kendallville Best Western

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