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BEST WESTERN Kendallville Inn

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621 Professional Way, P.O. Box 965, Kendallville, IN 46755
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1 room 1 guest
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BEST WESTERN Kendallville Inn
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93 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (93)
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    (24)
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    (24)
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    (11)
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Western Springs
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed here many times - This visit found room renovated that improves what was already a great place to stay. Staff friendly and helpful. Plan to stay here again whenever in the area. Hotel has lounge and fitness center for those who are in need of these amenities. Also have restaurant close - within walking distance - if one wants... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWKINNMGMNT, General Manager at BEST WESTERN Kendallville Inn, responded to this review

Thank your for taking the time to leave us feedback on your recent stay. We are thrilled that you enjoyed some of the new updates to our rooms. We are currently making many changes throughout the property and we look forward to sharing those with you on future stays. Thank you again for choosing Best Western Kendallville Inn. Best Regards,... More 

Napoleon, United States
4 of 5 stars Reviewed 4 days ago NEW

Stayed at Best Western Kendallville for a weekend fishing trip to area lakes. Served our needs very well. Small lounge is a good idea. Staff was excellent. Motel is next to fairgrounds. They have several Blue Grass weekends at the fair grounds. The weekend we stayed it was very quiet inside and outside. Beds were very comfortable. Towels need to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWKINNMGMNT, General Manager at BEST WESTERN Kendallville Inn, responded to this review

Thank you for taking the time to let us know about your stay. We look forward to seeing you again soon. We appreciate the feedback on our towels. We will look into this and find a way to correct the issue. I am glad your bed was comfortable and the room met your needs of quiet comfort. Please let us... More 

Irving, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean comfortable rooms, great service. No problems at all. Internet access was easy and fast, room was very comfortable. Arrived late the first night, check in only took a few minutes, no hassles. I would not hesitate to recommend this hotel to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWKINNMGMNT, Manager at BEST WESTERN Kendallville Inn, responded to this review

Thank you for staying with us. We are pleased to hear that your experience was above and beyond and we look forward to seeing you again soon. Best Regards, Management and Staff More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family was delighted with our stay, the inn's quality and extras. Looking forward to visiting again. Being able to reserve online and customize via telephone was very helpful. Staff of HIE Kendallville were very, helpful and did everything possible to make our stay comfortable and pleasant.

Was this review helpful? Yes
BWKINNMGMNT, Manager at BEST WESTERN Kendallville Inn, responded to this review

Thank you for choosing Best Western as your destination stay. We are happy to hear that everything was above and beyond for your family. We look forward to you staying with us again in the future. Sincerely, Management and Staff More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Check-in and check-out were quick and easy, the staff were very friendly and helpful, and the rooms were clean and comfortable. The attendant in the lobby went above and beyond to make sure all of our needs were taken care of for the wedding shower we were holding at the hotel the next day. Staff checked in several times to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWKINNMGMNT, Manager at BEST WESTERN Kendallville Inn, responded to this review

We are delighted to hear your stay with us was a great one. Thank you for allowing us the opportunity to be a part of your special day. We hope that when you travel in the future you will think of Best Western again. Congratulations and best wishes. Management and Staff More 

Kendallville, Indiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had family stay here for 10 days. The price was a bit high per day. The gentleman who check them in was very nice but they definitely needed two front desk assistants as it was pretty busy and they waited almost 20 minutes to check in. The rooms were very clean. Breakfast was decent. In the evenings you get... More 

Was this review helpful? Yes
BWKINNMGMNT, Manager at BEST WESTERN Kendallville Inn, responded to this review

I am very sorry to hear about the disturbances that you experienced while staying with us. We strive to make every guests experience comfortable and enjoyable. Please always let us know during your stay if we can do anything to help. We care greatly for each guest and we hope that in the future you will allow us the opportunity... More 

north collins, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

great place to stay, very friendly, comfortable beds great place to stay, place and rooms were very clean, breakfast is simple but enjoyable, beds were like new, rooms well kept and no odors to them... will stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes
BWKINNMGMNT, Manager at BEST WESTERN Kendallville Inn, responded to this review

We are delighted to hear that your stay with us was great. We strive to meet all expectations and give our guests lasting memories. Thank you for choosing Best Western. We look forward to seeing you again. Management. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 22, 2015

Went to reserve a block of rooms for our out of town friends and family for my upcoming wedding. Guest of the wedding will be paying for their own rooms. We had a cut off date for when any rooms not booked would be released to the hotel to fill. Everything was fine until about a week or two later... More 

Was this review helpful? Yes 1
BWKINNMGMNT, Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Guest, I apologize that we were unable to meet your expectations when creating a block of rooms for your upcoming event. It is our corporate policy that a form of payment to secure the block of rooms be provided so that a full commitment is made to the reservation. We always set up a drop date at your discretion... More 

Indianapolis, Indiana
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 6, 2015 via mobile

Just returned from our 4th of July weekend with family and had to spend one of the nights locally at a hotel. I was able to locate the hotels here on Trip Advisor. There was limited availability in the this area and the choices were slim. So happens, there were rooms available at the Best Western and we had a... More 

Was this review helpful? Yes 1
Meera_Piprottar, General Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Mark, Thank you for staying with us and taking the time to review our hotel. I am pleased to know that overall you had a great experience and you found our staff very friendly. Sorry for the noise and the booking issue you had. Next time please call us directly and we'll be glad to make your reservation at... More 

Butler, PA, United States
1 review
5 of 5 stars Reviewed July 5, 2015

Stayed at this hotel for the Apostolic Church Camp that was going on in Albion this week. I really liked this place. It doesn't have an elevator and that would be the only potential negative. Some folks would have trouble with the stairs, but I'm sure they would accommodate in that instance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Meera_Piprottar, General Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear Guest, I am very pleased to know that you liked our hotel. Thank you for staying with us and sharing your experience. We are seriously considering the option of installing an elevator soon. Yes, We always try our level best to accommodate any special request, so please do let us know during the time of reservation. We are looking... More 

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