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All 3 Kendallville hotels

BEST WESTERN Kendallville Inn

621 Professional Way, P.O. Box 965, Kendallville, IN 46755
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Ranked #2 of 3 Hotels in Kendallville
A recent review
5 of 5 stars reviewed yesterday
Eric B Carleton, Michigan
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65 reviews from our community

Traveler rating
    25
    26
    8
    4
    2
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15
14
7
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carleton, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

A great place to spend the night. Even though I arrived late, the young lady at the front desk was VERY helpful. Check-in was a breeze, and she even pointed me to some restaurants that were still open. The whole place was quite clean, and the room was clean and comfortable. I decided to stay a second day and enjoyed... More

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1 review
5 of 5 stars Reviewed 1 week ago

Great CLEAN comfortable hotel with very friendly staff. No hiccups. Convenient location for food, fuel, golf and all very affordable. I have paid more elsewhere and received less. I will definitely go there again and stay longer next time. Good free breakfast too.

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1 review
3 of 5 stars Reviewed 2 weeks ago

The motel is beautiful, but no elevator took its toll on us - 17 steps are 17 too many with kids and luggage and "forgetting something and running back to the room". We assumed there was an elevator, but won't make that mistake again. The TV remote was messed up - the volume buttons also changed the channel - never... More

Review collected in partnership with Best Western

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1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Did not enjoy a single minute of my stay. Front desk was either always left alone or there would be a front desk attendant on the phone, which sounded like it was more of a personal call than business. Would run into a few horribly ill-mannered housekeepers, however there were two sweet female housekeepers and one sweet male. Mostly heard... More

Was this review helpful? Yes 7
KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Dear ComfortedTravelor, We are sorry to hear you did not enjoy your stay with us. If you could please contact our General Manager - Kathy at (260)-347-5263. We would greatly appreciate the opportunity to discuss your recent stay further. Thank You Aislinn More

Detroit, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This Best Western location was a pleasant stay at a nice price. It had many amenities and was a well kept facility. The lobby opened into the breakfast area seating which was a nice place for our group to mingle in the evenings. The accommodations were comfortable and clean. There was a microwave, coffeemaker, small fridge, iron/ironing board & hairdryer... More

Review collected in partnership with Best Western

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Howell, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was ok. Air/heat needs updating as well as bathrooms. TV was rather small. Not much water pressure in the shower. Placement of toilet tissue was rather inconvenient in relation to toilet. Toilets could be handicap height. Doors could close more quiet. I believe this particular Best Western was recently remodeled but quality of workmanship lacked. Check out was ok... More

Review collected in partnership with Best Western

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KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Gary C. Thank you for your feedback on your recent stay. We have done several renovations to the hotel lately and we are planning on making more in the near future. We did not perceive that there were going to be as many people checking out as their where on that Sunday morning. We would have scheduled accordingly had we... More

Issaquah, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Calling from Seattle to make complicated reservations was a breeze. Even better was the quality of service upon arrival. The hotel is in an excellent location, the rooms spotless, and the beds were so comfortable! Our room looked out over the beautifully manicured fairgrounds and there was NO road or highway noise at all. This was our first time here... More

Review collected in partnership with Best Western

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KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Jill T. Thank you for the wonderful comments about your recent stay. Our team takes great pride in providing you as our guests with great service, clean rooms, and a comfortable experience while in Kendallville. We are thrilled to hear we made a great impact for you and your family during your stay. We look forward to hearing from you... More

Richmond, Mi., United States
1 review
3 of 5 stars Reviewed September 19, 2014

been to better places & worse in other places. Depends on who is managing the facility it can be less cared for than others & not as clean. sometimes the breakfast foods look stale & the offerings are minimal.

Review collected in partnership with Best Western

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KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Willis W, We appreciate you taking the time to fill out the Trip Advisor survey. We hope you enjoyed your stay at the Best Western Kendallville Inn. If there is anything in particular about your stay with us that you would like to discuss please feel free to contact us directly at (260)347-5263. We appreciate your business and hope you... More

Plainfield
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 9, 2014

The customer service was great. They did go out of there way to make sure you would get a room. However, the hotel needs updates badly!! There is not an elevator, so if you have kids, I would not stay here unless you like lugging strollers and other kids stuff up and down the stairs. Plus the pool is outside.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

ThomasK, We are glad to hear that our customer service was positive during your stay @ The Best Western Kendallville Inn. We have done several updates to the hotel including all the rooms have been freshly painted, also new granite countertops have been added to all the rooms, and also new lighting packages. We are also looking at doing more... More

Belvidere, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

The room was very nice and clean. Plenty of room and it had been recently been upgraded. The part that stands out is the great people that work there. They all make you feel like you are at home. We will go back there any time we are in Indiana. The free breakfast was normal, fresh and hot. Having the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
KendallvilleBW, Front Office Manager at BEST WESTERN Kendallville Inn, responded to this review

Gerald L. We are pleased to hear you enjoyed your stay at the Best Western Kendallville Inn. We are overjoyed to hear that our staffs hospitality and newly updated rooms made for a wonderful stay. We strive to provide our guests with a comfortable, clean and friendly environment to make all guests feel as if they are home. We appreciate... More

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Additional Information about BEST WESTERN Kendallville Inn

Address: 621 Professional Way, P.O. Box 965, Kendallville, IN 46755
Phone Number:
Location: United States > Indiana > Kendallville
Price Range (Based on Average Rates): $
Number of rooms: 83
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Also Known As:
Best Western Kendallville
Kendallville Best Western

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