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All 3 Kendallville hotels

Holiday Inn Express Kendalville

2.5 of 5 Hotel   |   1917 Dowling Street, Kendallville, IN 46755
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79%
Ranked #2 of 3 hotels in Kendallville
A recent review
5 of 5 stars reviewed 2 weeks ago
softballmom7187 Valparaiso, Indiana
  • Overview
  • Reviews (63)
  • Photos (38)
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  • Room tips (13)
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63 people have reviewed this hotel

Traveler rating
    37
    13
    5
    3
    5
See reviews for
13
3
4
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Ashland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My company signed an agreement with Holiday Inn to be the hotel of choice nationwide. I have stayed at Holiday Inns in the past but must say they were always my 3rd choice after 2 other major brands. This was my first stay under the new program and I was reminded very quickly why I have stayed away. First the... More

Was this review helpful? Yes 1
ashish505, Owner at Holiday Inn Express Kendalville, responded to this review

Dear Guest, Thank you for sharing your feedback and please accept our sincerest apologies for such an unpleasant experience. It is hugely embarrassing and as you can see from the many review not reflective of our service delivery we strive for. We cannot turn the clocks back and strongly believe we can regain your confidence, please do contact us on... More

Valparaiso, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

All around great stay. Friendly and helpful staff and good service. Rooms were very clean. They had a microwave, cold refrigerator, and coffee maker in the room. The staff was very understanding of our girls running around and having fun. Would certainly recommend this hotel.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotels in shipshewana were booked so we drove a little ways to get a hotel. What a great place to stay! The desk employee was so helpful with suggestions on the area. Great room for the price with free nightly snacks and a good breakfast with many choices.

Was this review helpful? Yes
Romulus
2 reviews
5 of 5 stars Reviewed 5 weeks ago

The service at this hotel was extremely good.The representative did all they could do to make our stay enjoyable. I would highly recommend this hotel to others. The check in and check out service was good. Breakfast in the morning was good, also. Oh, and the snacks were very tasty. Our group was given a hospitality room and the set... More

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USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2014

Upon arrival we were met with a most professional and efficient staff who maintained that level of service throughout our entire stay. The rooms were very clean and crisp and had all the necessarys, including a small refrigerator, microwave and coffee maker. Bathroom and shower were clean and bright. We took in the happy hour only once and it was... More

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Kendallville, Indiana
1 review
1 of 5 stars Reviewed April 30, 2014 via mobile

My wife and I stayed hear on our honeymoon.....129.oo suite to be exact. Best room available. Cleaners didnt dump trash and left cleaning rags in the tub and in the bedroom. 2 cups were left in the trash. Told from desk and was greeted by a man your could understand english language. No one english was working that night. So... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Kendalville, responded to this review

Dear Blood8273Lynch, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Woodridge, Illinois
1 review
5 of 5 stars Reviewed April 11, 2014

This was a very nice hotel with regards to location, price, customer service, etc. I would recomend this hotel to anyone that would need to stay there. The service when checking in was extremely friendly and welcoming. The food choices in the morning were very good along with the snacks in the evening.

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Charlotte, North Carolina
2 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 7, 2014

This hotel is good for business travelers. Rooms are clean and comfortable which is hard considering all the snow and salt during the winter months. The staff is friendly and helpful. I had to print about 50 pages for work and they printed them without question for free. It was a lifesaver. Others have reviewed the breakfast, but the food... More

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Fort Pierce
Contributor
19 reviews 19 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2014

I would like to give recognition to all the employees of this hotel for being unusually good at their job. In particular I would like to mention two employees who go out of their way to make the stay here a pleasant one: Mr Khatri at the front desk and Nancy, the extremely nice lady that prepares our breakfast three... More

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Chicago, Illinois
Top Contributor
54 reviews 54 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 29, 2014

Location is good, hotel is clean. Breakfast is mediocre, grab the cinnamon rolls. The refrigerator in the room is loud when it clicks on, I had to unplug it and do NOT get a room on the 1st floor. VERY loud at all hours of the night/morning, it would have been nice if the front desk warned us of this.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Kendalville, responded to this review

Dear Inocense, Thank you for writing a review about your recent stay with us. I'm truly delighted you liked our convenient location as well as the cleanliness of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like... More

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Additional Information about Holiday Inn Express Kendalville

Address: 1917 Dowling Street, Kendallville, IN 46755
Phone Number:
Location: United States > Indiana > Kendallville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Kendalville 2.5*
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Also Known As:
Holiday Inn Kendallville
Kendallville Holiday Inn

38 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Bathroom (3)
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Dining (5)
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Room/suite (14)
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Pool/beach area (3)
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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay with the totally renovated Holiday Inn Express of Kendallville! Our amenities are the newest around. Every feature designed to exceed the needs of every guest. Our hotel is the place to stay, whether for business or pleasure. A stay with us is not just a night at a hotel…it’s an experience to remember! Don’t compromise your stay. Our goal is to provide you with the most outstanding customer service experience you deserve. We offer an extended breakfast from 5:30–10am daily. Our hotel has executive king rooms, queen rooms, even Jacuzzi suites. Every room has been renovated with an urban scheme. We provide luxurious pillow top mattresses, high quality thread count sheets, choice of soft or firm pillows, desk & chair, refrigerator, microwave, coffeepot, hair dryer, iron/ironing board, luggage rack, and TV with HBO all for your convenience. We have a private business center with essentials available 24/7. We are the only hotel in the area with an elevator making accessibility easy on every floor. Relax in our whirlpool spa, enjoy our newly remodeled pool area, lounge on our comfy new pool furniture, and have the benefit of our lovely outside patio. This is a great place to hang out with family and friends. For our athletic guests we have our new fitness room that is available for use around the clock. The Holiday Inn Express of Kendallville is the perfect rest destination! Our qualified staff has the skills needed to ensure you feel right at home. ... more   less 
Number of rooms
57

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