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All 3 Kendallville hotels

Holiday Inn Express Kendalville

2.5 of 5 Hotel   |   1917 Dowling Street, Kendallville, IN 46755
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Holiday Inn Express Kendalville
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Ranked #1 of 3 hotels in Kendallville
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Linda B Woodridge, Illinois
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57 people have reviewed this hotel

Traveler rating
    34
    12
    5
    3
    3
See reviews for
12
3
4
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Woodridge, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel with regards to location, price, customer service, etc. I would recomend this hotel to anyone that would need to stay there. The service when checking in was extremely friendly and welcoming. The food choices in the morning were very good along with the snacks in the evening.

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Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is good for business travelers. Rooms are clean and comfortable which is hard considering all the snow and salt during the winter months. The staff is friendly and helpful. I had to print about 50 pages for work and they printed them without question for free. It was a lifesaver. Others have reviewed the breakfast, but the food... More

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Fort Pierce
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I would like to give recognition to all the employees of this hotel for being unusually good at their job. In particular I would like to mention two employees who go out of their way to make the stay here a pleasant one: Mr Khatri at the front desk and Nancy, the extremely nice lady that prepares our breakfast three... More

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Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is good, hotel is clean. Breakfast is mediocre, grab the cinnamon rolls. The refrigerator in the room is loud when it clicks on, I had to unplug it and do NOT get a room on the 1st floor. VERY loud at all hours of the night/morning, it would have been nice if the front desk warned us of this.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Kendalville, responded to this review

Dear Inocense, Thank you for writing a review about your recent stay with us. I'm truly delighted you liked our convenient location as well as the cleanliness of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like... More

Colorado Springs, Colorado
1 review
2 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Kendallville, IN hotel for a wedding and I found this hotel disappointing the beds are way too firm, pillows are low low quality. The breakfast food was the horrible, they had uncooked sausages, eggs that were inedible and biscuits hard as a rock. We complained to the staff and all they said "its good, sausage... More

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CrewMom40, Manager at Holiday Inn Express Kendalville, responded to this review

Jake, I am very sorry that you were not happy with your stay here. Rest assured that I am speaking with all of my team members to ensure that your concerns are addressed. I would like to let you know that we had our maintenance team repair the leaky pipe as soon as they were able. I also apologize that... More

Ohio
Top Contributor
59 reviews 59 reviews
44 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 26, 2013

Stayed at this HIE in Kendalville for one night while visiting friends nearby. This was a great last minute stay; the hotel was further away than the one in Auburn but was quite a bit cheaper which made the extra 10 minute drive worth it to me. My room was right next to the front desk so I didn't get... More

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Kalamazoo, Michigan
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2013

The check-in process was fast and efficient, and the best touch was the manager's reception with one free cocktail. The location is close to restaurants and a Wal-Mart. The room was huge and had 3 sheets and soft and firm pillows. Had a little trouble getting the room temp. Comfortable though.

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed October 16, 2013

Stayed here for 4 nights on this trip. Have also stayed here on other trips. Will NEVER stay here again. I was triple charged for both our rooms. The staff was very, very rude. They lied directly to my face about the charges and then got extremely rude when I corrected them. Hotel is renovated. But it's like putting lipstick... More

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Brenda485, Public Relations Manager at Holiday Inn Express Kendalville, responded to this review

Daniel W, I would like to extend my gratitude to you for leaving a comment regarding your stay with us. I am very sorry to hear that you were not happy with your stay with us and that there was an issue with the billing of your rooms. Please know that your comments have been discussed with the appropriate management... More

Louisville, Ohio
Top Contributor
100 reviews 100 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed October 2, 2013

I checked in late in the evening. The lady at check-in was friendly and helpful. When I opened the door to my room, I was overwhelmed with a stuffy smell as if the room had been closed for a year with no ventilation. I quickly turned on both air conditioners and the exhaust fan in the restroom. This did not... More

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Brenda485, Public Relations Manager at Holiday Inn Express Kendalville, responded to this review

Mike E, I would like to thank you for the review that you left for us. Our guest's comments are very important to us. I would like to apologize for letting you down in regards to the stuffiness and smell in your room and also for the correction of your Rewards Club Membership number. I am happy to hear that... More

Chicago Heights
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

Our Golf league went to Kendallville Indiana in Aug for our annual trip from Chicago Illinois. We were very happy not only with our accomidations but the exceptional service provided to our members. Even with many changes ( on our part) all the way up to arrival the staff and management took care of our needs. If you want to... More

Was this review helpful? Yes 1
Brenda485, Guest Relations Manager at Holiday Inn Express Kendalville, responded to this review

Edward K, Thank you very much for the wonderful review you gave regarding your stay with us at the Holiday Inn Express Kendallville. We are thrilled to hear back from our guests and were so excited to hear that we were able to meet the needs of your golf league. We work very hard to make our guests feel happy... More

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Additional Information about Holiday Inn Express Kendalville

Also Known As:
Holiday Inn Kendallville
Kendallville Holiday Inn
Address: 1917 Dowling Street, Kendallville, IN 46755
Phone Number:
Location: United States > Indiana > Kendallville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Kendallville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Kendalville 2.5*
Official Description (provided by the hotel):
Stay with the totally renovated Holiday Inn Express of Kendallville! Our amenities are the newest around. Every feature designed to exceed the needs of every guest. Our hotel is the place to stay, whether for business or pleasure. A stay with us is not just a night at a hotel…it’s an experience to remember! Don’t compromise your stay. Our goal is to provide you with the most outstanding customer service experience you deserve. We offer an extended breakfast from 5:30–10am daily. Our hotel has executive king rooms, queen rooms, even Jacuzzi suites. Every room has been renovated with an urban scheme. We provide luxurious pillow top mattresses, high quality thread count sheets, choice of soft or firm pillows, desk & chair, refrigerator, microwave, coffeepot, hair dryer, iron/ironing board, luggage rack, and TV with HBO all for your convenience. We have a private business center with essentials available 24/7. We are the only hotel in the area with an elevator making accessibility easy on every floor. Relax in our whirlpool spa, enjoy our newly remodeled pool area, lounge on our comfy new pool furniture, and have the benefit of our lovely outside patio. This is a great place to hang out with family and friends. For our athletic guests we have our new fitness room that is available for use around the clock. The Holiday Inn Express of Kendallville is the perfect rest destination! Our qualified staff has the skills needed to ensure you feel right at home. ... more   less 
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