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Sheraton Louisville Riverside Hotel

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700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
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Sheraton Louisville Riverside Hotel
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Sheraton Louisville Riverside Hotel
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237 reviews from our community

Traveler rating
    105
    84
    34
    9
    5
See reviews for
56
48
13
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Columbus, Indiana
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for the Derby Marathon because everything on the Ky side was booked. So glad it was! The staff at this hotel went above and beyond to make sure we had everything we needed! From complimentary shuttle service into downtown all weekend for the run, to the comfy beds the night before the marathon, to warm... More 

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Chicago, Illinois
Top Contributor
104 reviews 104 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The river view and friendly service are what give this Sheraton two stars. The rooms/hotel is the standard Sheraton- outdated, maintained ok (but not great), and not especially comfortable. Sheraton is about my last choice (among Westin/Aloft/Sheraton), and if Sheraton is my only SPG choice in a city, I usually try something else, but there aren't a lot of higher-mid... More 

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for your feedback. I am glad that you had a positive experience with our staff and enjoyed the area. I see that you were dissapointed with the condition of the rooms and the comfort. I am happy to tell you we are in the midst of renovating the property. We have completed the lobby and will complete the... More 

Atlanta, Georgia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great spacious room. Location just over the bridge from downtown Louisville. Lobby and lobby bar nice. Room fabulous, super clean, full size hair dryer. Walking distance to several restaurant choices. At check in Eric was super friendly; he told us about the area and restaurant recommendations; we should have listened to him and not our kids. Not sure how Sheraton... More 

Was this review helpful? Yes 1
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Eric and I thank you for the kind words! We hope you stay with us again! More 

Willis, Texas
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Bad service ,room not ready when promised,points for staying here never credited to my Starwood account. Waited five weeks and after four different lies I got a fifth. Not sure why I ever would stay here again, what am I saying I never will.

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Reasonable price as compare to hotels located downtown. Staff was friendly and helpful suggesting spots to visit and restaurants. Room acceptable for a standard hotel room; but lacked a refrigerator. Standard bed was smal;: but comfortable. Queen size beds would have been nice.

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Knoxville, Tennessee
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 21, 2015

Stayed two nights to attend a concert and it was excellent. The staff was great, helpful and friendly. The room was clean and very spacious, which was a perfect fit for my trip because I was traveling with my dog. They have close green areas near the hotel for your pet to do their business, this was very convenient. The... More 

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Senior Contributor
42 reviews 42 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 11, 2015

Fairly new cozy and welcoming hotel. Nothing bad to say or pin point, just that nothing is close to it and the restaurants around are not good. The bar inside the hotel is good but they have a whole list of drinks that are not available so just forget about any mojitos and girlie drinks.

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for sharing your experiences with us. We do appreciate the feedback. I am sorry that we could not produce any of the specialty drinks that we had listed at the bar. We need to be better at keeping stock of those things. The are popular. If you decide to try us again. We are not in the downtown... More 

Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

Stayed overnight on a Sunday. Room was clean and quiet, and I had to force myself to get up on Monday - the bed was SO comfortable, I didn't want to leave. Pool area was well maintained, as was the fitness room. Room service menu looked very pricey, so we didn't even explore the restaurant.

Was this review helpful? Yes 1
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for the kind words! I am very happy that you enjoyed your stay. We will look into the pricing we offer for room service. We have had similar responses in the past. More 

McCordsville, Indiana
Top Contributor
104 reviews 104 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 26, 2015

I reserved a club room in August for the end of December. I was excited that I would be on the top floor and have access to soft drinks and snacks in the club room. But when I arrived, I was told there were no club rooms available. So I took a room on the 5th floor instead. I had... More 

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Los Angeles
Top Contributor
96 reviews 96 reviews
96 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed January 9, 2015

Stayed here in spring of 2014 as part of whirlwind trip to Indy. Was originally going to be me and a buddy of mine, but he decided to stay in Indy for an extra night so I got stuck with a room with 2 beds. Arrived late evening by bus and decided to grab some dinner downtown. Was a nice... More 

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for staying with us while passing through town. We are in the midst of renovation in the lobby area. We have new signage and a refinished tile, and we are addiung new carpet and chairs in the next few months, I hope you will try us again when you stop through Louisville. More 

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