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All 8 Jeffersonville hotels

Sheraton Louisville Riverside Hotel

3.5 of 5 Hotel   |   700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
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Sheraton Louisville Riverside Hotel
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Ranked #1 of 8 Hotels in Jeffersonville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
mmterrill98
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211 reviews from our community

Traveler rating
    100
    73
    28
    6
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We only stayed one night, but this hotel would be a great choice for a much longer stay. Very clean, has all the amenities you need and great views of Louisville! A convenient location, even with the road construction, it's a short drive to the city center.

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Madison
Top Contributor
212 reviews 212 reviews
178 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed 1 week ago

Check in was excellent. Had room service, and food was excellent. Slept really well...bed and linen clean. Everything was really nice, except for what I would consider a serious cleaning issue...something you should never see in in a hotel. My guess is housekeeping, or maintenance do not look up or down. The ceiling had a lot of mold on it... More

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for taking time to review our property. You had mentioned both positive and negative aspects of your experience and I appreciate you honesty. We will take your feedback seriously and make efforts so others have better experiences than you had. I saw you visit from time to time. We will all work to make your next stay a... More

Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Well now, this is my first trip to Louisville Kentucky, and the first time to Sheraton Riverside Hotel. The surrounding area isn't much to see, and the hotel on the outside can fool you! This inside lobby and customer areas are very nice! The room was very clean, comfortable and the view of the river wasn't bad. I was early... More

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for the nice words about our property. We very much appreciate the review! We hope you visit again very soon! More

Loveland, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here 4+ times over the last couple of years for family events. Love the location and the hospitality of the staff. Especially the head bellman Frank who is always there to assist. If you can get it book the suites that overlook the Ohio River and the City. Avoid the late night Pizza from Spinelli's which is very... More

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for your loyalty to our hotel when you visit the Louisville area. Frank Green is an enormous asset to the hotel. I will share your kind words with him. Next time you are here, I suggest BEARNO'S PIZZA. A very good late night option in the hotel. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have stayed this hotel a half a dozen times in the last six months. For the most part, it's a decent hotel for business. I would absolutely not recommend this facility for vacation due to its location and overall feel. If you're traveling in Louisville please note that the Hotel is actually on the other side of the river... More

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for your review. We are working with the room configurations in rooms effected by the elevators. I am sorry. These will be greatly improved in the next weeks ahead. More

Dallas, Texas
Top Contributor
51 reviews 51 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my parents and my three children while on a cross-country road trip (email me to find out my opinion on spending 9 days in a car with three children under the age of 10. *LOL*). First, don't be a dolt like me and depend on your GPS to find this place. It's on the other side... More

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for the review. We get very good feedback about our suites. Our situation regarding construction is a difficult one. Both sides of the river are having issues with the new bridge construction. We are adding additional staffing in the morning and evening to assist with transportation, as the rush hour periods are the most difficult. More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

It was a last minute trip, so no reservations were made. I saw online there was a rate of 103, and the young lady at the desk said 140. I showed her the rate and she acknowledged it and gave me the room at the rate. It was an average hotel. ... Nothing spectacular.

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

Thank you for choosing our property for your stay. Perhaps you will consider staying a little longer next visit. Our property has great access to all of the action in downtown Louisville and Jeffersonville. Many people enjoy the complimentary shuttle service. More

Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I don't typically stay in large chain hotels and this did nothing to change that. Rooms are in need of an upgrade. It just feels dirty in the room with the colors. The beds are made very weird... There isn't a duvet cover and there is no top sheet but you have a duvet and then another comforter or blanket... More

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Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review

I appreciate you taking the time to share you experience with us. We can do better. This year we started our renovation. We added digital signage and did workwood projects in the guestroom and in the public spaces. Next is carpet throughout the hotel and furnture in all of the public space. Please keep us in consideration when next visiting... More

Madison, Wisconsin
Top Contributor
52 reviews 52 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Arrived at 10:00 P.M. Sunday went to registration and procurred my room for the next 4 nights. and directed me to the service elevator, did not offer a luggage cart. After looking for one I went back to the desk and asked for one and she went to a locked closet and got one out. We loaded the cart and... More

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washington dc
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 20, 2014

Arrived late after a long drive. 1. The main highway to the hotel from the north is completely closed, so we had to figure out a way to get here by local roads. I could see this getting pretty old, pretty fast, and was glad we only stayed there one night. 2. The first room that we were assigned (fourth... More

Was this review helpful? Yes 1
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Additional Information about Sheraton Louisville Riverside Hotel

Address: 700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
Phone Number:
Location: United States > Indiana > Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Louisville Riverside Hotel 3.5*
Number of rooms: 181
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