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All 8 Jeffersonville hotels

TownePlace Suites Louisville North

2.5 of 5 Hotel   |   703 North Shore Drive, Jeffersonville, IN 47130
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A recent review
3 of 5 stars Reviewed December 5, 2013
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65 people have reviewed this hotel

Traveler rating
    21
    21
    9
    5
    9
See reviews for
15
9
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed 2 weeks ago

I made reservations at a pre pay cost in January of 2014. I verified with Marriott that evening my card was to be charged. My reservation was for the Kentucky derby time and since I made the reservations so early, I got an awesome deal that allowed to us to be able to go to the derby. However, while I... More

Was this review helpful? Yes
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Valued Guest – I want to apologize for the inconveniences that you have had with the Marriott web booking. I also would like to apologize for any misunderstanding that you may have had trying to get this resolved at the hotel. The Kentucky Derby does require a contract with set rates along with advance deposit’s prior to each guest’s... More

Top Contributor
163 reviews 163 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 5, 2013

Stayed at the Fairfield next door on last trip and did not like it. We saw this and thought it looked nice. The inside does not match the outside. There is a constant musty odor so I bought an air wick. The bed is soft. It is nice to have almost full size appliances but they were well used. Breakfast... More

Was this review helpful? Yes 1
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Brackjr, I want to first say thank you for taking the time to write about our hotel on tripadvisor. I always appreciate the feedback from our guests so that we can continue to improve and focus on those areas that will allow us to serve you better. You mentioned a few items on your review and I have already... More

Fredericksburg, Virginia
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 4, 2013

I was looking for a somewhat less expensive place to spend a night in Louisville, but wanted to stay within the Marriott or Hilton chain. It hadn't occurred to me that i could just pop over the bridge into Indiana and actually end up more conveniently located to downtown. This location was less expensive than any other comparable in Louisville... More

Was this review helpful? Yes 2
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Tim1962, Thank you so much for the detailed review of our hotel during your stay. I greatly appreciate your feedback and will insure to print a copy for our team so they may review you report. I also wanted to let you know that Marriott and the management company are working on future renovations for our fitness room and... More

Louisville, Kentucky, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2013

We were moving to Louisville so booked 2 weeks stay. We were greeted well and had no issues with the room. The rooms were cleaned daily and linens towels refreshed daily. The best service is the limo that you get free of cost. I cant drive so that helped me a lot. Staff is very friendly esp gloria. we would... More

Was this review helpful? Yes 1
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear: Valued Guest – I wanted to just say thank you so much for the GREAT comments and feedback that you have posted about us. We always enjoy hearing about each guests stay and I can assure you that I will follow up with our team and especially Gloria about your visit. Thank you so much and we look forward... More

IL
Top Contributor
73 reviews 73 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 20, 2013 via mobile

We were on the last night of a long road trip. The reservation was made for a low floor, extra towels, and non-feather pillow room. When we arrived, we requested a lower level room (last room at this same brand was on second floor and the elevator was not working upon departure). The person signing us in insisted that we... More

Was this review helpful? Yes 1
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Valued Guest, I first would like to apologize for the issues that you have been so kind to share with us on trip advisor. We strive for clean rooms and great service for each of our guests and your feedback only helps us with this. We have already had our monthly elevator inspection done to insure our elevators are... More

Dallas, Texas
Top Contributor
65 reviews 65 reviews
64 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed October 12, 2013

What a pleasure of staying at this hotel. Great staff and wonderful room. The staff here is great and nice. This is the place to stay on a trip to Louisville Ky. The location on the hotel is 2 minutes from downtown Louisville.

Was this review helpful? Yes 2
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear WorldTraveler19999 – I greatly appreciate you taking the time to give us feedback on your recent stay. We always strive as every Marriott property does for GREAT service and CLEAN rooms as when you are a world traveler that’s what matters to you. It’s nice to be greeted by a smile and a warm HELLO as you walk into... More

Pella, Iowa
Contributor
20 reviews 20 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 7, 2013

This place tops my list for the most genuine, welcoming warm staff. All of the staff I encountered went the extra mile to make sure I was happy during my stay. The room was great, I traveled with a business colleague and we were able to share a room since the rooms have their own individual bedrooms. This was a... More

Was this review helpful? Yes 1
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Jim Z. – I first want to say thank you so much for staying with us as we greatly appreciate your business. We are in such a great location as you mentioned because of the GREAT restaurants in walking distance and they over look the river. I am so glad that our team at the hotel was able to... More

Cheyenne, Wyoming
Top Contributor
131 reviews 131 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 30, 2013

I attended a conference at Louisville but I stayed here as I received a better deal with just a short drive across the river. The staff was friendly and helpful. They served a simple free breakfast They are close to Falls of the Ohio River Park and a couple restaurants. The only gripe was their door locks weren't very reliable.... More

Was this review helpful? Yes 3
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Valuable Guest – I am so glad that you were able to find the time to stay at our property in the Louisville area. We strive for GREAT customer service and CLEAN rooms as every Marriott property does. I GREATLY appreciate kind words and feedback about your stay with us. If I can be of any further assistance to... More

Louisville, Kentucky, United States
Top Contributor
59 reviews 59 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 11, 2013

This could have been a bad experience for us but overall, it worked out well. Our room was nice and clean. The Managment went out of there way for my prego wife and our family. Overall, this is a good hotel but has better management. I'll take management over luxery.

Was this review helpful? Yes 2
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear valued guest, I wanted to say thank you so much for taking the time to write these kind words and to recognize our management team at the hotel. We greatly appreciate you staying with us and we look forward to seeing you on your next trip to Louisville. Sincerely, Josh More

Charlotte, North Carolina
Top Contributor
52 reviews 52 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed September 6, 2013

It was my pleasure spending time at this hotel. Josh, the general manager took care of some minor things that was wrong and made them right. The location of the hotel was great. But lets talk about the staff. Josh, a great manager to deal with and presented care to us during our visit and made sure that we were... More

Was this review helpful? Yes 4
Josh M, General Manager at TownePlace Suites Louisville North, responded to this review

Dear Valued Guest, I just wanted to take the time to say thank you so much for you response and your kind words. As a Marriott property we always strive for clean rooms and great service for each and every guest. I look forward to seeing you on your next trip to Louisville, Josh More

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Additional Information about TownePlace Suites Louisville North

Also Known As:
Towneplace Suites Louisville North Hotel
Towneplace Suites Louisville North Hotel Jeffersonville
Towneplace Suites Jeffersonville
Address: 703 North Shore Drive, Jeffersonville, IN 47130
Phone Number:
Location: United States > Indiana > Jeffersonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Louisville North 2.5*
Reservation Options:
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