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Holiday Inn Express Hotel & Suites Jasper

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2000 Hospitality Drive, Jasper, IN 47546
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Holiday Inn Express Hotel & Suites Jasper
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Holiday Inn Express Hotel & Suites Jasper
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93 Reviews from our TripAdvisor Community

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Traveler rating
    27
    45
    12
    5
    4
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58
10
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (93)
  • Mar-May only
    (15)
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    (9)
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Saint Louis, Missouri
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall a nice clean hotel. Beds were very comfortable and AC worked wonderfully. Had a problem with room reservations and had to move to another room after staying one night to another room for the next two nights. Staff worked quickly and efficiently to fix the problem as well as upgraded the room. Breakfast was fine, but could've been hotter.... More 

Was this review helpful? Yes
Geneva, Illinois
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While there are several other properties closer to town (and the family farm where our reunion was held) I'm so glad I stayed here. It was quiet (in spite of being a very busy weekend), clean and hotel staff friendly. I had a large, king bed room. Will definitely stay here again if I am in the area.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We went as a family vacation and stayed 2 nights in 3 different rooms. Our room was a king suite, which was nice overall until you got closer to the air conditioner. The room smelled like cat pee from where the unit had leaked onto the carpet. They sprayed some stuff and discounted our room. Second night we laid awake... More 

Was this review helpful? Yes
Ashley C, Director of Sales at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Angie F., Thank you for staying with us. I do want to apologize for the issues that you had during your stay. I hope that you will give us another chance next time you are in the area. Sincerely, Ashley Childress Sales Manager More 

Danville, Illinois
1 review
5 of 5 stars Reviewed June 15, 2015

We called to reserve a block of rooms for a travel ball team and was greeted with friendly, enthusiastic help. The lady on the phone was very helpful. We got a block of rooms, and was greeted with open arms from friendly staff when we arrived early. They had rooms available, and accommodated us with a check in earlier than... More 

Was this review helpful? Yes
Ashley C, Director of Sales at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Christy T., Thanks so much for the 5 star review regarding your stay with us. We love to hear that everyone who checked in with your group was greeted and taken care of. We are glad that we could accommodate everyone during their stay. Hope to see you soon!!!!! Sincerely, Ashley Childress Sales Manager More 

LaPorte, Indiana
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 21, 2015

I booked 3 rooms for Sat night. Our family was gathering for our daughter in laws baby shower. Extremely friendly front desk clerk. Easy check in. Rooms were clean nice size comfortable beds. Pool area was nice and warm so grandkids could swim. Breakfast had a variety including eggs and biscuit gravy. Defintly staying again.

Was this review helpful? Yes 2
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Annie W., Thank you so much for the 4 star review review regarding your recent stay with us. We are so happy to hear that everything was enjoyable as well. We hope to see you soon!! Sincerely, Ashley Childress Guest Experience Coordinator More 

Nashville
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 6, 2015

We have stayed at this property on multiple visits to Holiday World/Splashin' Safari and have never been disappointed. The rooms are clean and the people who work in the hotels are SO friendly and helpful. The breakfast is fine and has good selection for a complimentary breakfast at a small hotel. Our family highly recommends this hotel and we are... More 

Was this review helpful? Yes 1
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear SNnash, Thank you so much for the 5 star review regarding your most recent stay here with us. We love to hear that when you're in the area that you choose to stay with us, and that you have never been disappointed. We hope to keep it that way. We hope that next time you're in the area that... More 

Granite City, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

The building was well lit and easy to get to. The staff was friendly during check-in, check-out, and at breakfast. The room was large, clean, quiet, and comfortable. Jasper is a neat mid-sized town with good food and seemingly good people. I would recommend this as a stop if you are in the area. Absolutely no complaints.

Was this review helpful? Yes
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Dustin G., Thank you for the 4 star review regarding your recent stay with us. We are happy to hear that we were easy for you to find. Also, we love to hear that you enjoyed both the staff and the breakfast at this location. No Complaints is an awesome thing to hear as well. Thanks so much. We... More 

Indianapolis, Indiana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 27, 2015

The first floor hallway was being wallpapered during our stay - hard to get up and down especially with children in tow. Traveled with friends, lobby was not very accommodating for hanging out and signs posted around hotel stating no alcohol consumption in public places. The pool was small and didn't seem very well ventilated. My husband's prescription medication was... More 

Was this review helpful? Yes
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Jen T., We do apologize that our hotel was going through renovations at the time of your stay with us. This property isn't allowed to have alcohol in the public areas, so that's why the signs were posted everywhere. We do apologize for the pool not being to your liking as well. Also we do provide cribs for the... More 

Louisville, Kentucky
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

We phoned directly for reservations as we've not had good experiences with the discount brokers nor the corporate 800# as reservations slip through the cracks too often. The person we spoke to on the phone was very friendly and we got the type of king suite (not a two room suite, but a room with a king bed and a... More 

Was this review helpful? Yes
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Kenneth W., Thank you for the 4 star review regarding your recent stay with us. We are very happy to hear that you were accommodated with everything you needed for your stay as well. We do apologize for the musty smell in the bathroom and this is being looked into by our Chief Engineer. Please let us know if... More 

USA
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed November 12, 2014

Unfortunately, there is not much competition in the area for hotels, so there's not a lot of incentive for management to upgrade the place. Some highlights of my last stay: -Broken desk chair. -Major drafting around air conditioner. Staying here in the winter meant a cold draft on my feet just trying to sit at the desk. -Internet Speed is... More 

Was this review helpful? Yes 1
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Merryman USA, We apologize for any inconvenience that you may have experienced during your stay with us. Our Chief Engineer has looked into these maintenance issues. We do hope that you give us another chance in the future. Let us know if there is anything we can do to make your stay better. Sincerely, Ashley Childress Guest Experience Coordinator More 

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