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Holiday Inn Express Hotel & Suites Jasper

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2000 Hospitality Drive, Jasper, IN 47546
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Holiday Inn Express Hotel & Suites Jasper
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Holiday Inn Express Hotel & Suites Jasper
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86 reviews from our community

Traveler rating
    23
    43
    12
    5
    3
See reviews for
52
10
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Granite City, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The building was well lit and easy to get to. The staff was friendly during check-in, check-out, and at breakfast. The room was large, clean, quiet, and comfortable. Jasper is a neat mid-sized town with good food and seemingly good people. I would recommend this as a stop if you are in the area. Absolutely no complaints.

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Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The first floor hallway was being wallpapered during our stay - hard to get up and down especially with children in tow. Traveled with friends, lobby was not very accommodating for hanging out and signs posted around hotel stating no alcohol consumption in public places. The pool was small and didn't seem very well ventilated. My husband's prescription medication was... More 

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Louisville, Kentucky
Top Contributor
112 reviews 112 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

We phoned directly for reservations as we've not had good experiences with the discount brokers nor the corporate 800# as reservations slip through the cracks too often. The person we spoke to on the phone was very friendly and we got the type of king suite (not a two room suite, but a room with a king bed and a... More 

Was this review helpful? Yes
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Kenneth W., Thank you for the 4 star review regarding your recent stay with us. We are very happy to hear that you were accommodated with everything you needed for your stay as well. We do apologize for the musty smell in the bathroom and this is being looked into by our Chief Engineer. Please let us know if... More 

USA
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed November 12, 2014

Unfortunately, there is not much competition in the area for hotels, so there's not a lot of incentive for management to upgrade the place. Some highlights of my last stay: -Broken desk chair. -Major drafting around air conditioner. Staying here in the winter meant a cold draft on my feet just trying to sit at the desk. -Internet Speed is... More 

Was this review helpful? Yes 1
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Merryman USA, We apologize for any inconvenience that you may have experienced during your stay with us. Our Chief Engineer has looked into these maintenance issues. We do hope that you give us another chance in the future. Let us know if there is anything we can do to make your stay better. Sincerely, Ashley Childress Guest Experience Coordinator More 

Louisville
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 2, 2014

We were very pleased with our room. It was clean and comfortable. Breakfast was excellent and the staff very friendly. My only complaint with the hotel was the cleanliness of the indoor pool area. There were numerous dead insects on the floor and wads of hair floating in the hot tub. All and all still a nice stay

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Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Jimblouisville, Thank you very much for the 4 star review you gave the hotel on your recent stay with us. We are very glad that you found the rooms clean and comfortable, and the breakfast good as well. The issues with the pool and hot tub have been addressed by our Chief Engineer. We do hope you choose to... More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

It is located in the middle of no where, yet, you can eat delicious chicken wings in the restaurant across from the hotel. The restaurant has great food and the nicest owner. 12 miles off the highway, but 12 miles certainly worth the time.

Was this review helpful? Yes 1
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear 258anah, Thank you for your 5 star review! We greatly appreciate it. We are glad to hear that you enjoyed the wings down the road also. We hope to choose to stay with us in the future. Sincerely, Ashley Childress Guest Experience Coordinator More 

Top Contributor
74 reviews 74 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 17, 2014 via mobile

Very nice and clean! The front desk,Shawn, was very helpful in directions and very friendly! The cookies were very good! I would highly recommend this hotel you won't go wrong staying here! The breakfast was very good too! Nice and quiet! Everyone was very friendly and helpful! I hope you reward your help for being so friendly and helpful!

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Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Harleyoso, We are happy to hear that you enjoyed your stay with us, and that Shawn was very helpful and friendly with you as well. We definitely appreciate the 5 star rating! Our staff will definitely be rewarded for their service. Thanks so much!! Hope to see you soon. Sincerely, Ashley Childress Guest Experience Coordinator More 

Findlay, Ohio
Top Contributor
199 reviews 199 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 17, 2014

This is a very nice hotel. Very clean and spacious. The lady at the service desk was very polite and helpful. The cookies were fresh and warm. The breakfast was very good. The lady that was in charge of the breakfast was not overly friendly but she was busy. I would stay there again.

Was this review helpful? Yes
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Bigo1952, Thank you for the positive ffedback regarding your stay with us. We appreciate the 4 star review. We are happy to hear that you enjoyed the breakfast and the cookies! We hope to see you again. Sincerely, Ashley Childress Guest Experience Coordinator More 

Silver City
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

We have been to Jasper a few times to visit family, so we stay several days at a time. This is by far the best Hotel in Jasper, in my opinion. The staff was super accommodating and understanding. The pool stays open later than I had imagined, which was important to our 2 kids. The room was perfect, and cleaned... More 

Was this review helpful? Yes
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Amy W., Thank you very much for your feedback regarding your stay with us. We are so happy to hear that you and your family had a great time and everything wsa perfect for you. We look forward to seeing you again. Sincerely, Ashley Childress Guest Experience Coordinator More 

Mount Washington, Kentucky
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 3, 2014

My wife and I stayed at this hotel on 8-1-14. Reserved the room with the 2 queen beds because it was cheaper than the room with a king bed. The staff was friendly and our room was very clean. Breakfast is from 7 AM to 10 AM. Recommend get to breakfast before 9 AM to avoid the crowds. Breakfast of... More 

Was this review helpful? Yes 2
Ashley C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jasper, responded to this review

Dear Don D, Thank you so much for letting us know how you enjoyed your stay with us. We are pleased to hear that the staff were friendly and the rooms were cleaned well. We do appreciate your comments and look forward to seeing you again. Sincerely, Ashley Childress Guest Experience Coordinator More 

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