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All 184 Indianapolis hotels

Courtyard by Marriott Indianapolis Airport

3.0 of 5 Hotel   |   2602 Fortune Circle East, Indianapolis, IN 46241
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71%
Ranked #85 of 184 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 4 weeks ago
Keiyana B
  • Reviews (90)
  • Photos (47)
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  • Room tips (16)
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90 people have reviewed this hotel

Traveler rating
    19
    44
    14
    8
    5
See reviews for
19
8
5
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Santa Rosa, California
1 review
1 of 5 stars Reviewed 6 days ago NEW

This is a beautiful hotel. I had a suite and it was very nice and the bed excellent. However, my family and I decided to eat in the bistro the night before we left. My parents had told the waitress they wanted to split their hamburger and to please bring an extra plate. It arrived without any. I went up... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Greetings, Thank you for your kind words regarding the beauty of the hotel and the comfortable bed. The type of service you recceived in The Bistro is certianly not the service that anyone would expect to receive. I am very sorry that this was your experience. I will be addressing this with the associate. More

1 review
4 of 5 stars Reviewed 4 weeks ago

It was great at first but my second stay at the courtyard marriott it was multiple leaks coming from the ceiling in my room. I got moved into another room of course, not only that but when i checked out and i left some property and i called back to see how can i go about getting my property back... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Greetings, Thank you for your response. We do keep lost and found items for 90 days when we find them. It is always best to leave a name and number in the event we find the item after you alert us that you have an item that was left behind. More

Raleigh, North Carolina
Top Contributor
136 reviews 136 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 22, 2014

Nothing great, but you know that going in. Staff was very nice, room was clean and the door locked.... I did think that everyone working here was super professional (check in staff, late night crew, wake up call was on time, shuttle driver was courteous....even at 4:30am!

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for your kind words regarding the staff. It is our priority that you have the best service experience possible. More

Cincinnati, Ohio
1 review
1 of 5 stars Reviewed June 5, 2014

Stay at this hotel regularly. According to the Assistant Manager they can decide when to honor corporate rates when they want to based on their available capacity. When request override of rates she said she would get dinged by her Revenue Manager for doing so. So much for customer loyalty. Will be ensuring all my people no longer stay at... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Greetings, Thank you for submitting your review. You are right. When business demand is hiher, we only offer our regular rate. Meaning, corporate rates, negotiated by your company, are not available. In researching this particular case, your company no longer has a rate at this hotel as they did not negotiate one during the pricing season for 2014. More

Dublin, Ohio
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 25, 2014

This place is ideally located but is expensive. Considering the amenities the hotel has this is not a great place to stay. Rooms can be much better for the money one pays and the amenities are poor. Service is not great and the cleanliness is okay

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for taking the time to provide your feedback. Your feedback helps us to learn and grow. It is true, we do have events and days of the week that will have a higher rate than others. We do our very best to make sure that our prices are competitive in the market. Are there items with the service... More

Belleville, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 21, 2014

This Courtyard is very conveniently located to the Airport, the Speedway and to Downtown for that matter. It is close to the interstate as well. The room was very clean and comfortable. All of the staff was friendly and eager to see that our stay was a good one. We only ate breakfast there one morning and it was priced... More

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Minneapolis
Top Contributor
53 reviews 53 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 17, 2014

I am a Marriott Rewards Gold, so I have plenty experience at staying at Courtyards. They are fine mostly, and pretty much the same throughout the country. The huge design flaw is the Bistro restaurant. At most of the Courtyards I have stayed and ordered food at their Bistro it always takes forever to get your food. After a long... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for taking the time to leave your feedback. It would be disappointing to wait 35 minutes for a salad. I do apologize that this was your experience at our Bistro or any Bistro. Most of our dinner items, like the salad that you ordered, are made to order to preserve the quality of the product. More

Compiegne, France
Top Contributor
212 reviews 212 reviews
62 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed May 9, 2014

This Courtyard is very similar to others in terms of décor. I appreciated that it was very clean. The bed was comfortable. I stayed only 1 night. The sole issue I had to face is the noise made by the door of the neighboor's room. I did not test the Hotel's Café

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New York City
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed May 4, 2014

This courtyard is about a 15 minute ride from the airport. The lobby appears to be recently renovated and is similar to other courtyards. The furniture in the room looks like it is new as well. The bathrooms look a bit dated and like other courtyard's the sink it outside of the bathroom. WiFi was free but you had the... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for taking the time to leave your feedback. We are excited to announce that we are getting three new pieces of equipment for the work out facility including an additional treadmill. More

Suwanee, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

I stay in plenty of Courtyards by Marriott all over the country, but for some reason, the beds in this hotel felt more like a Westin... Service was perfect, despite me arriving past midnight... Highly recommend.

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Indianapolis Airport

Address: 2602 Fortune Circle East, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Indianapolis Airport 3*
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Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Courtyard Indianapolis Airport
Indianapolis Marriott
Indianapolis Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
151

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