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Courtyard by Marriott Indianapolis Airport

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2602 Fortune Circle East, Indianapolis, IN 46241
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Courtyard by Marriott Indianapolis Airport
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Courtyard by Marriott Indianapolis Airport
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106 reviews from our community

Traveler rating
    24
    50
    18
    8
    6
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22
9
7
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangkok
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed late overnight as we had an early flight to catch. The shuttle ran perfectly to and from the airport and we saved quite a bit of money vs. having to park at the actual airport. Not the mention the rest we got by not having to drive to Indy the morning of our international flight!

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Boston, Massachusetts
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel with an airport shuttle. The shuttle takes about 15 minutes so plan accordingly. Note- the shuttle car pick up is next to the rental car desk vs baggage claim - it's confusing if you haven't been in the airport before. The hotel is a typical courtyard which is perfect after a very long night of travel.

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Seattle, Washington
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had just completed a less than satisfactory stay at another Courtyard property. This hotel has nicely appointed rooms, newer bedding and a friendly staff and convenient bistro. Apart from a little confusion around the shuttles that by the way only come every half hour, and that there is not much dining around, it did the job just fine for... More 

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Saugus, Massachusetts
Top Contributor
58 reviews 58 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is fully up to par with what you should expect from a Courtyard by Marriott. Room was large with a king size bed, desk, and a refrigerator, and each room has free WIFI that is easy to connect to. Rooms are clean with plenty of pillows, towels, and bath products. The lobby has a large-comfy seating area with... More 

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Franklin, TN, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When I checked in I was not greeted, but kind of grunted at. Never did I hear a hello, thank you or any of those customer service buzz words we like so much. It felt like I was interrupting their day by checking in. When my brothers and I got back from the NBA game that night, we saw a... More 

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

I am so sorry about your experience at the hotel. I assure you that we are ADA friendly. In researching your reservation, there was not a request for an accessible room and unfortunately, the elevator did go out of service during your stay. We were happy to rebate all of the charges from your room before your departure. More 

Dayton, Ohio
Top Contributor
54 reviews 54 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Attempted to get a reservation with my team to stay at this hotel. We had nothing but a run around and hassle because they preferred to sell their rooms to a higher bidder instead of honoring a room block for us. They point blank told me to go across the street to la Quinta inn. Sales rep Aaron never did... More 

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for your feedback. It is possible, because group rates are available for a certian number of rooms, that all of the rooms that were available at your group rate, had been reserved. We do try to help guests find exactly what they are looking for when they are traveling. Sometimes, that is a lower rate than what we... More 

Overland Park, Kansas
Contributor
19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 10, 2015

Stayed in Room 301. Next to stairwell (which was surprisingly quiet). But this was the loudest hotel I've been at of any "close-to-airport" hotel. Planes sounded like they were landing on me! Breakfast was good. Dinner was a bummer. Only restaurant nearby was Nicolinos's. Okay place for bar food, but really the only place within a few minutes. This is... More 

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Bill R, Guest Relations Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for taking the time to fill out the guest satisfaction survey. You are correct in that there are not many restaurant options within a 3 mile radius of our hotel; however all the downtown restaurants and the restaurants around the Metroplolis Mall are a short 10 to 15 minute drive. There is an excellent restaurant called the Library... More 

Fort Laud
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

Highly recommend. Staff was excellent. Room was very clean. There was a restaurant nearby (the hotel shuttle was able to take us there and pick us up) called "the library", must try, great food. The hotel shuttle was definitely a plus.

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Clearwater, FL
Top Contributor
532 reviews 532 reviews
110 hotel reviews
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed January 16, 2015

The good: very comfortable room. Great lobby. The not so good: disengaged staff this morning. Must have been up all night. Asked about coffee, "no coffee yet" pilot walks up behind me, "coffee?" She got him a cup. The shuttle left 11 minutes late. The driver drove like it was a funeral procession. It's longer than 10 minutes to the... More 

Was this review helpful? Yes 2
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Greetings, Thank you for providing your feedback. No, that is not the type of service that you have come to expect as a Marriott Platinum Elite Member. It is not acceptable to say that there is no coffee available for any guest as we have Starbucks coffee available for purchase 24 hours a day. I do apologize for the late... More 

Ogden, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2014

Very nice hotel in a quiet area. The room was clean and comfortable which is expected from a Marriot. There was a Bistro in the lobby which for what they offered (sandwiches and the like) was very high priced I thought. They had a couple of nicer restaurants that were only a few blocks away. I stay in different Marriott's... More 

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