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Courtyard by Marriott Indianapolis Airport

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2602 Fortune Circle East, Indianapolis, IN 46241
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Courtyard by Marriott Indianapolis Airport
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Ranked #93 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 3 days ago
John R Saugus, Massachusetts
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103 reviews from our community

Traveler rating
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22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saugus, Massachusetts
Top Contributor
56 reviews 56 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is fully up to par with what you should expect from a Courtyard by Marriott. Room was large with a king size bed, desk, and a refrigerator, and each room has free WIFI that is easy to connect to. Rooms are clean with plenty of pillows, towels, and bath products. The lobby has a large-comfy seating area with... More 

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Franklin, TN, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

When I checked in I was not greeted, but kind of grunted at. Never did I hear a hello, thank you or any of those customer service buzz words we like so much. It felt like I was interrupting their day by checking in. When my brothers and I got back from the NBA game that night, we saw a... More 

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

I am so sorry about your experience at the hotel. I assure you that we are ADA friendly. In researching your reservation, there was not a request for an accessible room and unfortunately, the elevator did go out of service during your stay. We were happy to rebate all of the charges from your room before your departure. More 

Dayton, Ohio
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Attempted to get a reservation with my team to stay at this hotel. We had nothing but a run around and hassle because they preferred to sell their rooms to a higher bidder instead of honoring a room block for us. They point blank told me to go across the street to la Quinta inn. Sales rep Aaron never did... More 

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for your feedback. It is possible, because group rates are available for a certian number of rooms, that all of the rooms that were available at your group rate, had been reserved. We do try to help guests find exactly what they are looking for when they are traveling. Sometimes, that is a lower rate than what we... More 

Overland Park, Kansas
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 10, 2015

Stayed in Room 301. Next to stairwell (which was surprisingly quiet). But this was the loudest hotel I've been at of any "close-to-airport" hotel. Planes sounded like they were landing on me! Breakfast was good. Dinner was a bummer. Only restaurant nearby was Nicolinos's. Okay place for bar food, but really the only place within a few minutes. This is... More 

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Bill R, Guest Relations Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for taking the time to fill out the guest satisfaction survey. You are correct in that there are not many restaurant options within a 3 mile radius of our hotel; however all the downtown restaurants and the restaurants around the Metroplolis Mall are a short 10 to 15 minute drive. There is an excellent restaurant called the Library... More 

Fort Laud
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2015 via mobile

Highly recommend. Staff was excellent. Room was very clean. There was a restaurant nearby (the hotel shuttle was able to take us there and pick us up) called "the library", must try, great food. The hotel shuttle was definitely a plus.

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Clearwater, FL
Top Contributor
531 reviews 531 reviews
110 hotel reviews
248 helpful votes 248 helpful votes
3 of 5 stars Reviewed January 16, 2015

The good: very comfortable room. Great lobby. The not so good: disengaged staff this morning. Must have been up all night. Asked about coffee, "no coffee yet" pilot walks up behind me, "coffee?" She got him a cup. The shuttle left 11 minutes late. The driver drove like it was a funeral procession. It's longer than 10 minutes to the... More 

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Greetings, Thank you for providing your feedback. No, that is not the type of service that you have come to expect as a Marriott Platinum Elite Member. It is not acceptable to say that there is no coffee available for any guest as we have Starbucks coffee available for purchase 24 hours a day. I do apologize for the late... More 

Ogden, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2014

Very nice hotel in a quiet area. The room was clean and comfortable which is expected from a Marriot. There was a Bistro in the lobby which for what they offered (sandwiches and the like) was very high priced I thought. They had a couple of nicer restaurants that were only a few blocks away. I stay in different Marriott's... More 

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Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 22, 2014

We stayed here the night before a flight. The hotel is very clean and updated. They have a nice bar area in the lobby where you can get food and drinks. All of the staff was really helpful. We asked them for a suggestion on where to get dinner outside of the hotel. They referred us to the Library which... More 

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Bill R, Guest Relations Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

Thank you for taking the time to fill out the guest satisfaction survey on trip advisor. Our beds are comfortable!!! They are new this year as well as upgrades to our free internet throughout the hotel and brand new exercise equipment. We do provide free shuttle service to the airport that runs almost continuously so being stranded and waiting at... More 

Beverly Hills, California
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 20, 2014

Courtyard by Marriott simply amaze me, their consistency in their hotels whether im in the west coast or east coast is the same. The quality of the beds and the decor and amenities stays the same. I have stayed in several courtyard and i am never disappointed. It's like going to Mcdonalds whether you are in hongkong or US, they... More 

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Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2014

Pros: Indianapolis airport is pretty near, silent neighborhood, cleanliness, friendly staff, free internet and parking. The interstate is also pretty close and getting to Indianapolis Motor Speedway is a 15 minutes' drive. Cons: Few breakfast options to choose from. No (or not many) options for dinner close by, but a few minutes' drive from there is possible to find popular... More 

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Bill R, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review

We are conveniently located 10 minutes from the Indianapolis Airport, downtown Indianapolis, and the Indianapolis Motor Speedway. More 

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