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All 184 Indianapolis hotels

Extended Stay America - Indianapolis - Airport

2.0 of 5 Hotel   |   2730 Fortune Circle West, Indianapolis, IN 46241
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Ranked #121 of 184 Hotels in Indianapolis
A recent review
3 of 5 stars Reviewed November 30, 2013
aspen89 brooklyn, NY
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76 reviews from our community

Traveler rating
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    9
    9
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Indianapolis - Airport
See the most recent reviews
brooklyn, NY
Top Contributor
71 reviews 71 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 30, 2013

We got in late and left early. For an overnight it was OK. Any longer would drive me crazy, mainly because of the horrid HVAC. The fan roared constantly, it was impossible to adjust the temperature accurately. It was either baking, or you'd turn it off and there was tons of cold air coming in from outside through the opening... More

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Mahomet, Illinois
1 review
3 of 5 stars Reviewed October 15, 2013

This is the 2nd time we've stayed at this hotel. It's cheap, and they let you keep your car there for no extra charge and shuttle you to and from IND airport. As long as your flight comes in on time, and you don't miss the exact 10pm shuttle to get back to the hotel, it's a good value. Rooms... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for your extensive review of our property. I am proud of our team for making your stay so pleasurable. It is great to know that you enjoyed our shuttle service, your clean room and our grab-and-go breakfast. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

1 review
5 of 5 stars Reviewed October 9, 2013 via mobile

Was impressed by how friendly staff was and helpful in everyway. Wouldn't want to stay any where else. Was priced very reasonable, rooms extreamly clean. Hope every where that I travel has an Extended Stay America available.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you were impressed by our friendly staff and the service they offered. As well, I am glad that you enjoyed your room as well as our affordable rates. Thank you again for sharing your experience with us. We would love to... More

Madison, Minnesota
1 review
2 of 5 stars Reviewed September 27, 2013

If you need an Internet connection, consider staying at a different hotel. This one, and perhaps all of the Extended Stay America hotels, have a convoluted (extremely complex and difficult to follow) method of getting you access to their Wi-Fi system. The front desk wasn't any help and asked me to call a special number. The first "tech assistant" did... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you had an issue when trying to connect to the free WiFi. I have contacted our internet provider and this issue has now been resolved. I apologize that the service provided by our staff was unsatisfactory when it came to this issue; however, I am... More

Springfield, Virginia
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 27, 2013

This hotel is in an odd location, in an office park environment tucked behind a highway. It is a bit hard to find and a long way from pretty much anything. I was told by locals that the airport moved and this area was then kind of "beached." It's close to the airport but not "right there." My room was... More

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Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Julie - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the extra convenience of having a kitchen in your room. I am sorry to hear that you had some difficulty in locating the hotel, however; I am pleased that you found our hotel to be... More

Norman, Oklahoma
Top Contributor
119 reviews 119 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 25, 2013

I stayed here for just one night, at the end of a business trip. My room was comfortable and quiet and gave me a chance to unwind a bit before a very early morning flight the next day. The airport shuttle service was very convenient, with friendly and helpful drivers. The room was very clean and tidy. Although my stay... More

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Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Katja - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your room was clean and comfortable for your brief stay in Indianapolis. We would love to see you again, should your travels bring you back to our area. More

Terre Haute, Indiana
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2013

This hotel takes a bit of navigation to find so preplan and know where you are going. The room was clean. The bed was a bit hard but I am such a picky person that I am sure the bed would be fine for anyone else. Breakfast while small, was convenient! The hotel staff was courteous which goes a long... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

I appreciate you taking the time to write such an awesome traveler review. We appreciate your letting us know that your bed wasn't the most comfortable and we apologize for this issue. We are happy to read that we provided you with great customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Cincinnati, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 23, 2013

extra loved this hotel! Staff was great, room was clean, wish we could have stayed longer...Definitely will stay at this hotel again!!! I have always loved the Extended Stay Hotel chain..Another that I would definitely give 2 thumbs up!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay and that the staff took very good care of you. I also wanted to thank you for continuing to stay with the Extended Stay Hotels. We have worked very hard to ensure every guest has a great experience... More

Sapporo-shi, Hokkaido, Japan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 19, 2013

I'm a Japanese college student who's once studied abroad at Muncie, Indiana. It was about 2 months ago, May 5th, that I stayed in this hotel on my way to go back to Japan. What impressed me the most is the services, especially a free shuttle bus to Indianapolis Int'l Airport (IND). In my case, my flight departing IND was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that our airport shuttle service, your room, and complete experience with our hotel was so enjoyable. We truly enjoyed having you stay with us and we look forward to having you do so again in the future. More

1 review
5 of 5 stars Reviewed July 17, 2013 via mobile

We had a great stay. The value for a room with the ability to cook meals in was priceless! I would however recommend bringing dishes for cooking and eating if there are more than 2 people staying in the room.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Patti - Thank you for taking the time to write a review of your stay. I'm glad that you liked your room and the kitchen we provide in all of them. We truly enjoyed having you stay with us and we look forward to seeing you in the future, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Indianapolis - Airport

Address: 2730 Fortune Circle West, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Indianapolis - Airport 2*
Number of rooms: 107
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Also Known As:
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stayamerica Indianapolis Airport

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