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All 184 Indianapolis hotels

Extended Stay America - Indianapolis - Airport

2.0 of 5 Hotel   |   2730 Fortune Circle West, Indianapolis, IN 46241
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58%
Ranked #107 of 184 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 1 week ago
jlmllg03
  • Overview
  • Reviews (60)
  • Photos (11)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
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60 people have reviewed this hotel

Traveler rating
    24
    11
    5
    7
    13
See reviews for
9
11
10
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I stay for extended periods of time. I love the rooms. The service us always good. I'd recommend staying here. It us convenient location. Close to airport, stores, restaurants and bars. The people are very friendly that work there.

Was this review helpful? Yes 1
Alamogordo, New Mexico
Top Contributor
208 reviews 208 reviews
65 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice motel. We had a nice stay. The bed was comfy, room was clean, everything worked. There was ice in the ice trays, but no ice machine. Breakfast is basic - Coffee, Oranges, Apples, Muffins. We stayed here 1 night during a 2 week trip from New Mexico to Ohio.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you so much for posting a review of our property. We are glad that you had a positive stay and that we were able to provide you with a clean, comfortable room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I would NOT recommend this hotel to anyone. We arrived late (1230 am) and checked in to our queen suite. Not only was the hotel run down looking in general, but the person manning the counter was rude and dressed in her pjs and slippers. We got into our room, pulled back the covers and sheets and found CRUMBS in... More

Was this review helpful? Yes 1
missoula, mt
Top Contributor
53 reviews 53 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 14, 2014

Freshly painted, new bed linens and comforter. Clean room and friendly service. Just don't expect a full breakfast. Instant oatmeal, some oranges and apples and cereal bars, coffee. Good value for the price, though!!! Very close and convenient for traveler using the airport, or just passing through along I465. Reasonably close to the Speedway, too.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

I appreciate you taking the time to write such an amazing review. I'm glad that you were pleased with our staff and the overall accommodations of your stay. As well, it's great to hear that you enjoyed our convenient location and our updated hotel. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

Great stay , clean rooms with small kitchen, very friendly and helpful stuff will definitely stay there again and recommend to my friends and family .... Location is very convenient and coffe serve for breakfast was delicious !!!!!!

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you so much for sharing your experience with us. I’m happy to hear that you enjoyed our clean rooms with fully equipped kitchens and convenient location at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Orlando
1 review
2 of 5 stars Reviewed April 26, 2014 via mobile

I chose this hotel because it was inexpensive and conveniently located to the airport. The grounds and cleanliness of the rooms are average and perfectly fine for the in expensive rates. I travel frequently for business and always (no matter where I stay) as for a wakeup call. Well, don't expect that from the staff at this location. I booked... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for taking the time to post a review of our hotel. I apologize that our staff failed to provide you with your requested wake-up call. I will be meeting with our staff to ensure this does not happen in the future. Thank you for bringing this to our attention. We would love the opportunity to provide you with... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 3, 2014

This location is not to clean and the furniture is old and stain, bed is bad, found bugs. Looks more like a motel I got charge twice for my room, have to call to get my money back. Do not recommend this place for Family, looks like is for people who work in construction.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the level of cleanliness in your room. Please know, I am working with our entire staff to improve our cleaning procedures to ensure that your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed March 4, 2014

I am currently staying in this hotel and since the manager responds fairly quickly to reviews to tripadvisor I am hopeful this will finally get my toilet fixed, room moved, or moved to another hotel. I have stayed here last week and so far this week and the place is fine. The bed is hard, hvac is loud and walls... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding your toilet is truly unacceptable. We are very sorry for your experience. I will be meeting with our maintenance staff to ensure this issue is resolved right away. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed February 26, 2014 via mobile

The staff both night time and morning were both awful. I was put on the 1st floor about 20 feet from the front desk. The overnight staff was mean and disrespectful. She was extremely slow as well. I mentioned this to the manager on duty the next morning and she acted as if it was business as usual. The one... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for your recent review of your stay. I am glad to hear that you enjoyed your comfortable bed and our helpful shuttle driver. Still, I apologize that our staff did not attend to your needs in a professional manner. I will be meeting with our staff to ensure your experience is not repeated in the future. I really... More

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 15, 2014

My husband and I, along with 5 other couples, reserved rooms for the night before our vacation out of the country and for the night of our return a week later. We chose this hotel because it offered shuttle service to the airport and also because we could leave vehicles for the week (we drove 1.5 hours to this area... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Tracie - Thank you for taking the time to write a review of our hotel. The situation you described regarding the shuttle service is truly regrettable. I am very sorry and can assure you that we are working to improve this service so that our guests are not affected moving forward. Also, please know, guest safety is our number one... More

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Additional Information about Extended Stay America - Indianapolis - Airport

Address: 2730 Fortune Circle West, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Indianapolis - Airport 2*
Reservation Options:
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Also Known As:
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stayamerica Indianapolis Airport

11 photos of this hotel

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Number of rooms
107

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