We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 182 Indianapolis hotels

Extended Stay America - Indianapolis - Airport

2.0 of 5 Hotel   |   2730 Fortune Circle West, Indianapolis, IN 46241
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Indianapolis - Airport to your Saves list
Extended Stay America - Indianapolis - Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
57%
Ranked #104 of 182 hotels in Indianapolis
A recent review
5 of 5 stars Reviewed February 12, 2014
Ron K White Bear Lake, Minnesota
Write a Review

54 people have reviewed this hotel

Traveler rating
    23
    8
    5
    6
    12
See reviews for
6
11
10
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Orlando, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This location is not to clean and the furniture is old and stain, bed is bad, found bugs. Looks more like a motel I got charge twice for my room, have to call to get my money back. Do not recommend this place for Family, looks like is for people who work in construction.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the level of cleanliness in your room. Please know, I am working with our entire staff to improve our cleaning procedures to ensure that your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed March 4, 2014

I am currently staying in this hotel and since the manager responds fairly quickly to reviews to tripadvisor I am hopeful this will finally get my toilet fixed, room moved, or moved to another hotel. I have stayed here last week and so far this week and the place is fine. The bed is hard, hvac is loud and walls... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding your toilet is truly unacceptable. We are very sorry for your experience. I will be meeting with our maintenance staff to ensure this issue is resolved right away. Thank you very much for providing us with your feedback. If you would like to discuss this further,... More

Chicago, Illinois
1 review
2 of 5 stars Reviewed February 26, 2014 via mobile

The staff both night time and morning were both awful. I was put on the 1st floor about 20 feet from the front desk. The overnight staff was mean and disrespectful. She was extremely slow as well. I mentioned this to the manager on duty the next morning and she acted as if it was business as usual. The one... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for your recent review of your stay. I am glad to hear that you enjoyed your comfortable bed and our helpful shuttle driver. Still, I apologize that our staff did not attend to your needs in a professional manner. I will be meeting with our staff to ensure your experience is not repeated in the future. I really... More

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 15, 2014

My husband and I, along with 5 other couples, reserved rooms for the night before our vacation out of the country and for the night of our return a week later. We chose this hotel because it offered shuttle service to the airport and also because we could leave vehicles for the week (we drove 1.5 hours to this area... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Tracie - Thank you for taking the time to write a review of our hotel. The situation you described regarding the shuttle service is truly regrettable. I am very sorry and can assure you that we are working to improve this service so that our guests are not affected moving forward. Also, please know, guest safety is our number one... More

White Bear Lake, Minnesota
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 12, 2014

My wife and I were near the end of a six week road trip and found this great value (quality/cost). We have spent single nights, multi-nights, and several weeks at various locations. We have stayed in better quality and we have stayed in similarly priced locations, but we have not found a more caring staff or a better value then... More

Was this review helpful? Yes
Dallas, Texas
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2014

When you travel as much as I do , hotels seem to run like a blur together. Trying to remember where you slept last week sometimes is difficult to say the least. After a 500 mile drive through the snow and ice , i ended up there for the second time . The staff were very professional and friendly. The... More

Was this review helpful? Yes
Fishers, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2014

We stay there often. It is a great hotel for park and fly. The staff is very helpful and friendly. The grab and go breakfast snack is handy, even at 4 in the morning. The free wifi is good and the kitchenette is a plus.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff took good care of you during your visit, and that you found the grab-and-go breakfast to be beneficial. As well, it is great to know that you liked our hotel's location, the kitchen in your room and having free Wi-Fi. Thank... More

Smyrna, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 8, 2014

Staff is great, like in all Indiana. I had to stay overnight to catch my flight out of IND, so location and shuttle for a fair price is what I was looking for. Nice to find out they offer coffee and breakfast snacks even at 4 AM...! My room was on the 3rd floor and even when the property is... More

Was this review helpful? Yes 1
brooklyn, NY
Top Contributor
66 reviews 66 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 30, 2013

We got in late and left early. For an overnight it was OK. Any longer would drive me crazy, mainly because of the horrid HVAC. The fan roared constantly, it was impossible to adjust the temperature accurately. It was either baking, or you'd turn it off and there was tons of cold air coming in from outside through the opening... More

Was this review helpful? Yes
Mahomet, Illinois
1 review
3 of 5 stars Reviewed October 15, 2013

This is the 2nd time we've stayed at this hotel. It's cheap, and they let you keep your car there for no extra charge and shuttle you to and from IND airport. As long as your flight comes in on time, and you don't miss the exact 10pm shuttle to get back to the hotel, it's a good value. Rooms... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for your extensive review of our property. I am proud of our team for making your stay so pleasurable. It is great to know that you enjoyed our shuttle service, your clean room and our grab-and-go breakfast. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More

Been to Extended Stay America - Indianapolis - Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Indianapolis - Airport

Also Known As:
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stayamerica Indianapolis Airport
Address: 2730 Fortune Circle West, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #104 of 182 hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Indianapolis - Airport 2*
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Orbitz, Priceline, Travelocity, Tingo, TripOnline SA, Hotels.com, Agoda, Venere and Otel so you can book your Extended Stay America - Indianapolis - Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Indianapolis - Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.