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All 183 Indianapolis hotels

Extended Stay America - Indianapolis - Airport

2.0 of 5 Hotel   |   2730 Fortune Circle West, Indianapolis, IN 46241
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Ranked #111 of 183 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 1 week ago
James7979 Loveland, Colorado
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70 reviews from our community

Traveler rating
    26
    11
    9
    8
    16
See reviews for
10
13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Loveland, Colorado
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is like most extended stay hotel that's a little older. Studio style with fridge, microwave and stove. Currently the walls need painted, carpet needs replaced and curtains need to go. But they are remodeling so it should be better soon. Pros: Close to airport Clean Grab and go breakfast is free Price Cons: Need remodled (but doing it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you enjoyed your stay overall; however, please accept our apologies that our hotel was outdated during your stay. As you mentioned, we are in the process of making improvements. Thank you again for your review. We look forward to seeing you in the... More

Lexington, NC
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked in on a Sunday and stayed 6 nights. The room was a little worn and could use some upgrading but everything worked OK and it was a fair value for the price. Don't expect more then coffee and small pre-packaged items for breakfast. Staff was friendly. I would stay here again for the price we paid.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that you felt your room was a little worn; however, we are glad to know that we were able to offer you a pleasant stay at a great price. We will work with our staff to inspect our rooms to make sure they... More

Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 4 weeks ago

we've stayed in extended stay before in Chicago and were satisfied but this one is horrible!!first room we got had a dead cockroach in a bathroom, then we got a replacement-the most disgusting room I've ever seen in my life! I'll just post some pictures! Carpet was all dirty, coach with disgusting stains and had several large holes, door with... More

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Deweyville, UT
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2014

The Exended Stay America at the Indianapolis airport was very clean and comfortable. Rooms were great. However, this hotel would be better off if it simply did not offer a "free breakfast".. It was horrible at best. Instant oatmeal, no bowls, sugar or milk, an orange and a pre-packaged muffin and awfully poor coffee. We would NOT have been disappointed... More

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Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Marlene - We received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about how comfortable and clean our hotel is; however, we apologize that our grab-and-go breakfast was not up to standards. To make sure this doesn't happen again, we will better monitor the stocking of our breakfast items.... More

Fort Wayne, Indiana
1 review
1 of 5 stars Reviewed August 16, 2014 via mobile

Hotels phones were down, had to make reservation with national branch. When we got to the hotel they had never heard of us and our took 45 min of the national and local branch fighting for us to get our room. Then the room smelled strongly of smoke. Very unsatisfied with this hotel experience.

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Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 7, 2014

My boyfriend and I stayed here in September on the way to a friend's wedding in Bloomington. We got into Indianapolis late at night and were just looking for a quick night's sleep near the airport before driving to Bloomington for the wedding. I have to say, even though it was near the airport, it wasn't right nextdoor. We still... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We are glad to read that you were pleased with our accommodations and that our staff provided you with quality service. We are happy that you found your room to be clean and comfortable. Thank you again for your review. It would be our... More

Mishawaka, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 5, 2014

Booked at 1-800 # with a real person since on line reservation wouldn't go through and spoke with a very nice person there. We booked here because of the good price. Never stayed at an extended stay type hotel/motel before and were happy with what we saw. Cute open kitchen with stove, microwave, refrig., sink, cupboards. We only stayed 1... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Paulette - Thank you for taking the time to write a review of your stay. We are so pleased to hear that you had such a great experience with us from start to finish. We are proud of our staff for providing you with quality service and a clean, comfortable room. Thank you again for your kind words. We would... More

Terre Haute, Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 5, 2014

My family and I booked this room June 10th for one eve as a measure to be close to the airport for the next mornings vacation departure. The hotel offers shuttle and free parking while you are away. We checked in at around 10pm and noted right away the hallways smelled musty as well did the room. The carpeting was... More

Was this review helpful? Yes 2
Indianapolis, Indiana
1 review
2 of 5 stars Reviewed August 2, 2014

They resold our 2 rooms in spite of being notified the day before we would arrive late. The hotels in the area were full.The night staff tried to call the manager but he did not answer the phone. Finally at 5am they cleaned up a room from someone who checked out early. The place is a dump. It smells funny.... More

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Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Brenda - We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that you had such a negative stay and that we were not able to accommodate your reservation in a timely fashion. To ensure that a situation like yours doesn't happen again, we will review our reservation procedures with... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 31, 2014

Tonya and Justin go out of their way to make a guest feel welcome in this home away from home extended stay hotel. It's not the Ritz, but it is clean and comfortable place to stay for several days. Thanks to all the staff.

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Additional Information about Extended Stay America - Indianapolis - Airport

Address: 2730 Fortune Circle West, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Indianapolis - Airport 2*
Number of rooms: 107
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Also Known As:
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stayamerica Indianapolis Airport

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