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All 183 Indianapolis hotels

Extended Stay America - Indianapolis - Airport

2.0 of 5 Hotel   |   2730 Fortune Circle West, Indianapolis, IN 46241
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Ranked #109 of 183 hotels in Indianapolis
A recent review
3 of 5 stars reviewed 1 week ago
Marlene B Deweyville, UT
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67 people have reviewed this hotel

Traveler rating
    26
    11
    7
    8
    15
See reviews for
10
13
10
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Deweyville, UT
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Exended Stay America at the Indianapolis airport was very clean and comfortable. Rooms were great. However, this hotel would be better off if it simply did not offer a "free breakfast".. It was horrible at best. Instant oatmeal, no bowls, sugar or milk, an orange and a pre-packaged muffin and awfully poor coffee. We would NOT have been disappointed... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Marlene - We received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about how comfortable and clean our hotel is; however, we apologize that our grab-and-go breakfast was not up to standards. To make sure this doesn't happen again, we will better monitor the stocking of our breakfast items.... More

Fort Wayne, Indiana
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Hotels phones were down, had to make reservation with national branch. When we got to the hotel they had never heard of us and our took 45 min of the national and local branch fighting for us to get our room. Then the room smelled strongly of smoke. Very unsatisfied with this hotel experience.

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed here in September on the way to a friend's wedding in Bloomington. We got into Indianapolis late at night and were just looking for a quick night's sleep near the airport before driving to Bloomington for the wedding. I have to say, even though it was near the airport, it wasn't right nextdoor. We still... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We are glad to read that you were pleased with our accommodations and that our staff provided you with quality service. We are happy that you found your room to be clean and comfortable. Thank you again for your review. It would be our... More

Mishawaka, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Booked at 1-800 # with a real person since on line reservation wouldn't go through and spoke with a very nice person there. We booked here because of the good price. Never stayed at an extended stay type hotel/motel before and were happy with what we saw. Cute open kitchen with stove, microwave, refrig., sink, cupboards. We only stayed 1... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Paulette - Thank you for taking the time to write a review of your stay. We are so pleased to hear that you had such a great experience with us from start to finish. We are proud of our staff for providing you with quality service and a clean, comfortable room. Thank you again for your kind words. We would... More

Terre Haute, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I booked this room June 10th for one eve as a measure to be close to the airport for the next mornings vacation departure. The hotel offers shuttle and free parking while you are away. We checked in at around 10pm and noted right away the hallways smelled musty as well did the room. The carpeting was... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 4 weeks ago

They resold our 2 rooms in spite of being notified the day before we would arrive late. The hotels in the area were full.The night staff tried to call the manager but he did not answer the phone. Finally at 5am they cleaned up a room from someone who checked out early. The place is a dump. It smells funny.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Brenda - We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that you had such a negative stay and that we were not able to accommodate your reservation in a timely fashion. To ensure that a situation like yours doesn't happen again, we will review our reservation procedures with... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Tonya and Justin go out of their way to make a guest feel welcome in this home away from home extended stay hotel. It's not the Ritz, but it is clean and comfortable place to stay for several days. Thanks to all the staff.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014 via mobile

I stay for extended periods of time. I love the rooms. The service us always good. I'd recommend staying here. It us convenient location. Close to airport, stores, restaurants and bars. The people are very friendly that work there.

Was this review helpful? Yes 1
Alamogordo, New Mexico
Top Contributor
210 reviews 210 reviews
66 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed July 4, 2014

This is a nice motel. We had a nice stay. The bed was comfy, room was clean, everything worked. There was ice in the ice trays, but no ice machine. Breakfast is basic - Coffee, Oranges, Apples, Muffins. We stayed here 1 night during a 2 week trip from New Mexico to Ohio.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Thank you so much for posting a review of our property. We are glad that you had a positive stay and that we were able to provide you with a clean, comfortable room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

I would NOT recommend this hotel to anyone. We arrived late (1230 am) and checked in to our queen suite. Not only was the hotel run down looking in general, but the person manning the counter was rude and dressed in her pjs and slippers. We got into our room, pulled back the covers and sheets and found CRUMBS in... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review

Stephanie - Thank you for your recent review of your stay. I am sorry to hear that your experience was not the greatest experience. In response to your feedback, I have made the necessary changes to the staff in regards to your comments. As for the level of cleanliness that you experienced; I have met with my senior staff members... More

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Additional Information about Extended Stay America - Indianapolis - Airport

Address: 2730 Fortune Circle West, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Indianapolis - Airport 2*
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Also Known As:
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stayamerica Indianapolis Airport

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#109 Luxury Hotel in Indianapolis
Hotel Class
Number of rooms
107

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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