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Fairfield Inn & Suites Indianapolis Airport

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5220 West Southern Avenue, Indianapolis, IN 46241
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Fairfield Inn & Suites Indianapolis Airport
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109 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very basic Fairfield Inn. Nothing to compliment or complain. Original style of FI built in the late 1990. Location is close to Indy airport (less than 10 minutes from parking lot to parking lot) Staff was helpful.

Helpful?
Thank Jeff R
Steve G, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you for reviewing our hotel. Your feedback is appreciated and will be shared with our team. We hope to see you again next time you're in the area. Thank you for your business! More 

Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 16, 2015

The hotel was very nice, clean and quiet. They had an excellent breakfast each morning that helped you start your day. The entire staff was very friendly and they all made sure that we had an excellent stay. We had a surprise gift in our room when we checked in and it was greatly appreciated. They all had excellent customer... More 

Helpful?
Thank IA_Catwoman
Steve G, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel. We are so glad you enjoyed your stay and hope to see you again next time you're in the area. Wishing you all the best in 2016! More 

Cedar Rapids, Iowa, United States
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 25, 2015

We stayed here for a wedding. I booked 7 room, 6 months in advance and had the emails confirming the rates for all 7 rooms. When we checked in we were charged a different rate from the confirmed. I was able to get it straightened out, but I had to talk to multiple people to get it corrected. Everyone had... More 

Helpful?
Thank Toni H
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you for sharing your feedback with us so that we can provide better service for our guests. Please accept our apology for the inconvenience during check-in with your group. Thank you for your patience, understanding and assistance in getting the issue corrected for your group. We hope to have you back next time you're in the area. Sincerely, More 

Florence, Kentucky
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 26, 2015

I stayed here while at an auto racing event. The staff was cordial, the hotel was conveniently located and breakfast was just what I needed. I did not spend lots of time at the hotel, but everything clicked, just like I needed. I was always in a hurry and the staff and hotel was quite accommodating.

Helpful?
Thank smithre1972
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel. Your feedback has been shared with the team. We look forward to seeing you again. Kind regards, More 

Mesquite, Nevada
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 21, 2015

Amazingly enough, to be as close to the Indianapolis Airport AND I-70, the property was quiet. The buffet breakfast was good, although crowded and the space not exactly adequate for the number of guests. The front desk and other staff were quite friendly and professional. The rooms were a bit worn, but clean for the most part. My only real... More 

Helpful?
Thank Melanie G
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you for sharing your feedback with us. We will share this with the team to continue to improve our product for our guests. We hope to see you again next time you're in the area. Kind regards, More 

Milwaukee, Wisconsin
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 12, 2015

I had a quick business trip to Indy pop up and stayed at the Fairfield Inn near the airport. It was close to the airport so that makes it a large plus for me. I requested an early check-in (noon) and when I got there at 11:00 am, my room was ready and my keycard waiting. Total time at the... More 

Helpful?
Thank Jim and Delmy G
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for sharing your experience with us. We are so glad the stay went smooth and look forward to seeing you again. Thank you so much, More 

Columbus, Ohio
Level Contributor
357 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed October 5, 2015

Stayed here on a free points night. Standard Marriott quality, though this is there less-expensive brand. Very friendly staff. Our room was just right. Good tv and a nice comfortable bed. I slept well. Convenient to downtown. Has free wifi, a pool, and an exercise room, but we did not use these as we had an early meeting at the... More 

Helpful?
Thank kgilbert78
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you for sharing your stay with us. We are glad we could be of service and look forward to seeing you again. Most sincerely, More 

Orlando, Florida
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed September 30, 2015

This is a great place to stay if you want to be close to the Indy airport & a very affordable option. I flew into Indy & was picked up by a very friendly hotel shuttle driver. The front desk staff immediately greeted me when I walked into the front doors, The hotel room was very nice & clean. Free... More 

Helpful?
Thank Bleinenbach407
Steve G, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for reviewing your stay. We appreciate the feedback and look forward to seeing you next time. Thank you for your business, More 

Colorado
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed September 28, 2015

I stayed here on business travel and while it wasn't maybe the newest Fairfield or the rooms the largest, and you will hear airplanes going over, (it is the airport location after all) the front desk staff makes the stay a real treat. When I arrived, the front desk worker, Chance, was very welcoming, followed up to make sure everything... More 

Helpful?
Thank okaugust
Steve G, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for sharing your experience with us. We are glad you had a nice stay! We will share your praise to Chance and the team and look forward to making some more updates to our property based on your feedback. Thank you so much and we hope to see you again, More 

North Vernon, Indiana
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 22, 2015

we stayed here the night before we were to fly out of Indy. the front desk gentleman was great help. He recommended a very good restaurant for us the hotel was very clean, and the airport shuttle was great to use also. we were told it would be $10 to leave our car there, but were charged $20

Helpful?
Thank campfield
Steve G, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you for sharing your experience with us. Overall we are glad you enjoyed your stay, yet we are very sorry for the miscommunication. Your feedback will be shared with the team to prevent future miscommunication. Most sincerely, More 

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