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Fairfield Inn & Suites Indianapolis Airport

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5220 West Southern Avenue, Indianapolis, IN 46241
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1 room 1 guest
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Fairfield Inn & Suites Indianapolis Airport
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96 Reviews from our TripAdvisor Community

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Traveler rating
    26
    34
    25
    7
    4
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23
15
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm a Marriott Elite member but have never stayed at a Fairfield before. We had a last minute 2-night trip to Indianapolis to book for a weekend with three major hotel-filling events - in other words, this was all that was left. I think I know why. First, the pluses. The area is a little dicey, particularly the hang-out gas... More 

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Ventura, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff was very friendly ,responsive and nice I only stay at Marriott hotel ,I was staying in Indy for business and all Marriott hotels are booked so I ended up booking here which is a bit far from downtown , not my typical Marriott ,but as I said ,staff would try their best to make your stay comfortable .... More 

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Level Contributor
26 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel was okay but not to other Fairfield Inn standards. Missing shower curtain and no tissues in room. Overall room was nice just needs a little more attention. Staff was friendly, courteous, and helpful.

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff. Clean rooms. Bed was very comfortable. Free breakfast very good fresh and did vary everyday. Has airport shuttle. You just call them & they pick you up in no time. Great experience! Very good deal for the money. I have stayed there at least 3 times. They are consistent. Overall great!

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Ocala, Florida, United States
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 21, 2015

We stayed here one night due to a very early flight out of Indy the next morning. The hotel was your average FI...we stay primarily with Marriott when we travel & have gotten used to their high standards. This was OK as well, fairly quiet. I had requested foam pillows & they were on the bed at check in which... More 

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Bryan S, Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Please accept my apologies for not exceeding your expectations. Our property just completed a long renovation and unfortunately our service didn't stay consistant. Now that we are back on track we need to get back to the service expected from a Marriott property. More 

Milwaukee, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2015

I am a Marriott Platinum elite member and do my best to resolve any issue with the hotel before I write a review with a low rating. This was an exceptionally bad instance, so I thought of sharing. I stayed at Fairfield Inn and Suites, Indianapolis airport on May 12. We were a large party in two rooms. While the... More 

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Saint Louis, Missouri
Level Contributor
164 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 1, 2015

Spent the night here passing through Indianapolis and the stay started out exceptional. The front desk attendant was very friendly and efficient. He made sure we were taken care of. The other services may indicate some management oversight is lacking. We only had one washcloth in the room. Only one regular and one decaf coffee (this may be normal, could... More 

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Geneva, IL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel must have recently been revamped. The beds were comfortable and all amenities were well done. The food was the standard fare for this level hotel with two attendants keeping things full. It was sold out due to the 500 race and they had plenty of staff to handle the volume including at the front desk. Being close to... More 

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Fort Collins, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2015 via mobile

What a great hotel experience ! I walked in and was immediately greeted by Rachel, she is very friendly, efficient & her ability to multi task while providing excellent customer service to everyone is something you don't see a lot of today. The hotel was clean, the coffee was fresh, what're can you ask for?? I'll be back with my... More 

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sedona, arizona
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 19, 2015

There is nothing better than knowing your hotel is going to be everything you need at the end of a long day. I have depended on Marriott to take care of my family for years. This particular property is staffed with positive people, newly renovated rooms in a quiet location, nice indoor pool, great breakfast bar in the morning and... More 

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