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All 183 Indianapolis hotels

Fairfield Inn & Suites Indianapolis Airport

2.5 of 5 Hotel   |   5220 West Southern Avenue, Indianapolis, IN 46241
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Ranked #74 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
DT2013 Chicago, Illinois
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71 reviews from our community

Traveler rating
    21
    29
    14
    5
    2
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16
11
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19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here after flying in from Orlando. About a 10-15 minute drive from the airport. Very easy to get to; parking wasn't an issue. Room was clean and quiet. Customer service is stellar! Everyone I interacted with was accommodating and made me feel comfortable and at home. Property is a bit dated; however, they were beginning renovations and upgrades the... More

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

The rooms are clean and spacious. There aren't refrigerators, which was disappointing, but the bed was phenomenal. It was a struggle to get up in the morning. Breakfast was good. Waffles and a continental. The staff is attentive and friendly, but they lost the credit card authorization from my company twice, had to have it emailed to them, and then... More

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Huntsville, Texas
Top Contributor
86 reviews 86 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 10, 2014

Decent enough room for the price, but a few issues make me less inclined to want to make a return trip. First, minimal parking in the front, then when you park in the back, there's no entrance from the back--who designs a hotel that way? Platinum Elite customer whose profile requests a high floor room and often gets upgraded from... More

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Grand Rapids, Michigan
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 1, 2014

We were warmly welcomed and quickly checked in. Our room was artfully arranged with a cozy sleeping area and up to date living area. An early evening call from the manager gave us an opportunity to correct any inconveniences (there were none). The bed was comfortable and we slept well. We mentioned that we had to leave before the breakfast... More

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kyla g, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

We appreciate your comments, and are so happy you enjoyed your time with us. We are always excited to know that our guests had ease and comforts while staying. We hope that you will visit again if ever in the area. Best Regards, Kyla Griesemer More

Martin, MI
Contributor
19 reviews 19 reviews
12 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 31, 2014

This hotel is a very good price, especially for what you get. The rooms are smaller, but only in them to sleep. The rooms don't have fridges. Only problem we had was the water in the tub didn't drain very fast, but the water pressure is amazing! Breakfast in the morning was very good. Biscuits and gravy, waffles, eggs, bagels,... More

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kyla g, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel. We strive to ensure that you get the service and quality expected when choosing to stay with Marriott. I am so happy to let you know that we are starting renovations, and after it is all finished every room will be equipped with a refrigerator for our guests... More

Dayton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

I received a qr code in my key packet to write a review on my stay for two nights at this property. I have never used Trip Advisor to write a review so I figured I would give it a shot. I've stayed here many times and this must be a new thing. It is genius! I work in the... More

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kyla g, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for taking the time to write such a wonderful review about the staff at the Fairfield Inn Indianapolis Airport. It gives me such pride in being able to share your words to help recognize the service they are delivering. While the hotel is ready to start renovation in the next few weeks we know that our... More

1 review
5 of 5 stars Reviewed July 24, 2014 via mobile

I arrived later than expected and Elizabeth at the front desk was very pleasant. I asked about all the places to eat in the area close by. She pulled out menus for me to review. I also needed a boarding pass for the next day but the computer was tied up. She offered to check me in and printed the... More

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kyla g, Front Office Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for taking a moment to recognize the staff at the hotel. I am so happy to know to know you recieved the service your expect when stay at a Marriott property. I will pass on your kind words to the associate. Please come see us agian if you are in the Indianapolis area. Best Regards, Kyla... More

Chestnut Ridge, New York
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 2, 2014

As a frequent business traveler, I usually expect more from the Marriott brand. This was more in line with a Comfort Inn than the Fairfield hotels I've stayed in before. They did mention that they get a remodel this month. I'm not sure if that will increase the size of the exercise room which felt more like a storage closet.... More

Was this review helpful? Yes 1
kyla g, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so very much for taking the time to write about your recent stay at the Fairfield Inn Indy Airport. I am very sorry that we did not meet your expectations on this trip to Indy. The staff that you encountered is correct, and we will be going through a full renovation next month. I am happy to let... More

Chicago, Ilinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 30, 2014

My twenty-something son and I stayed here four nights during a track meet at IUPUI. It was spacious, with an extra room that included a pull-out couch. I shopped around and this Fairfield property definitely was the best value for a property that included a suite. There was a mini-refrigerator and microwave which were handy during our stay. I had... More

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kyla g, General Manager at Fairfield Inn & Suites Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our property! We truly appreciate your comments, and are happy to know you enjoyed your stay. We do all we can to go above and beyond for our guests and it makes us so happy to hear such wonderful feedback. I agree that we should implement the recycle program at... More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 19, 2014

This place was what we needed after a long first day on what turned out to be a 3,000 mile trip. We heard no airport noise other than one time. The entrance and lobby are typical of this brand. It is a little hard to find, but there is an easy u-turn to get you back to their drive. Across... More

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Additional Information about Fairfield Inn & Suites Indianapolis Airport

Address: 5220 West Southern Avenue, Indianapolis, IN 46241
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Indianapolis Airport 2.5*
Number of rooms: 86
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Also Known As:
Fairfield Inn Indianapolis Airport Hotel Indianapolis
Fairfield Indianapolis
Indianapolis Fairfield Inn

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