We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Indianapolis hotels

Residence Inn Indianapolis Airport

3.0 of 5 Hotel   |   5224 West Southern Avenue, Indianapolis, IN 46241
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Residence Inn Indianapolis Airport to your Saves list
Residence Inn Indianapolis Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #65 of 184 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 4 days ago
Marisa V
  • Overview
  • Reviews (46)
  • Photos (17)
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

46 people have reviewed this hotel

Traveler rating
    16
    13
    11
    4
    2
See reviews for
11
8
2
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was very clean. The staff was super nice and extremely helpful!!! The breakfast was always at a great temperature, plenty to eat even if you woke up late. The kitchen in the room was a plus. I could cook in the room and store leftovers in the full fridge. 😁😁

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to share your experience during your stay. We really do appreciate your kind words, and we work hard to ensure our guest enjoy their stay. We hope to see you again in the future! Kyla Griesemer General Manager More

Garland, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Kudos to the employees of this hotel for their integrity, honesty, and efficiency. Very responsible and with a smile. Our room was in excellent condition. Will definitely stay here again if I am in this area.

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

I appreciate that you have taken the time to recognize your stay at the Residence Inn. We strive to give the highest level of service that our guest expect when choosing a Marriott hotel. We hope to be able to provide you with future service if you are in the Indianapolis area again. Thank you, Kyla Griesemer General Manager More

Olathe, Kansas
Top Contributor
93 reviews 93 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very nice stay here, the staff were quite friendly and helpful. Our room was clean, smelled fresh and the bed was comfortable, Breakfast had a nice selection of hot and cold items and they were being prepared rather than warming pre-packaged items. I was talking to the manager and she said they will shortly start a major... More

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

I really appreciate you taking the time to write about your stay. Thank you for your kind words. We are very excited about the upcoming renovations, and can't wait to share our new hotel with all of our guests. Best Regards, Kyla Griesemer General Manager More

St. Cloud, MN
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We found this online and looking for a hotel close to the airport. I have stayed at this brand before but this one was my least favorite. The room itself (1 BR suite) was decent and had lots of room. Our daughter could not use the pull out couch as a bed cause the mattress is so old and thin... More

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

I am so sorry that you did not fully enjoy your stay. I completely understand the frustration regarding the sofa sleeper needing to be replaced, and I do apologize. We are getting ready for a full renovation that will start in the middle of next month. I truly am sorry for the inconvenience, and hope that you will give us... More

lexington ky
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 6, 2014

We had an issue with marriott chaging multiple rewards nights on our account. Kyla did a great job handling the entire situation and getting this credited back. It took a bit longer than anticipated, but was resolved properly. Great customer service.

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to share your experience. I really do appreciate your kind words, and please know it is always a pleasure ensuring our guest recieve the customer service they deserve. Best Regards, Kyla Griesemer General Manager More

Houston, Texas
Top Contributor
157 reviews 157 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

Last few business trips been trying out this Marriott line of hotels; I've tried most of their brands and always like Marriott. Appreciate the room suite and ability to stretch out on a full sofa after a full at the office. It's better then lying down on the bed, not good cause you will find yourself falling asleep. I like... More

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so very much for taking the time to review our hotel. Our hotel motto is "clean and friendly" and we are very glad that you were able to experience both aspects of this while you were with us. We do appreciate the time you take to speak of your time spent at the Residence Inn Indianapolis Airport. Thank... More

Saint Louis, Missouri
Top Contributor
163 reviews 163 reviews
40 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed January 31, 2014

Arrived on New Year's Day. First room was great, except the heat wasn't working (and - being a holiday - neither was maintenance). We were immediately upgraded and moved to a room right next door. Quite happy with management's response to the problem. As expected, the room was clean, the bed comfortable, the bathroom was clean. Love having a kitchen... More

Was this review helpful? Yes 1
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

I am delighted that your stay with the Residence Inn Indianapolis Airport was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, KYLA GRIESEMER General Manager More

Melbourne, Florida
Top Contributor
52 reviews 52 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 25, 2014

This hotel falls in line with a typical newer style Residence Inn property types, which are the more like a traditional hotel. It still features suites, of course, with kitchens and living spaces though. The location is very convenient for the Indianapolis International Airport. While just a few blocks away it is not in the flight path which greatly helps... More

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to share your experience from you recent stay. We love when sour gust share their stories. We hope to see you again in the future. Sincerely, Kyla Griesemer More

Kentucky
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 18, 2013

Although this a typical Residence Inn, the service here was great. This review could have easily been a one star review if it wasn't for the fantastic service! It started out we had just arrived at the Indy airport, we called the hotel and they said the next shuttle would be at 8:30pm. As 8:30 approached we were still waiting... More

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you very much for taking the time to comment on our hotel, I will make sure that the staff sees your wonderful remarks about the service you were given. I was here as well for the situation and again apologize for the incident regarding the cab company. We hopefully will see you again on your next visit to Indianapolis.... More

Havertown, Pennsylvania
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 8, 2013

Residence inn is one of my favorite brands in Marriott, so I've stayed in many. This is the only one that made me feel special. Although the location is not that scenic, the room is standard, the manager was very courteous and provided fresh baked cookies and cold milk on the counter at all times for the guests to enjoy.... More

Was this review helpful? Yes
kyla g, General Manager at Residence Inn Indianapolis Airport, responded to this review

Angel, Thank you for your review! I am so happy that you enjoyed our treats that we put out for our guests. Our motto here is "clean and friendly", and I am glad that it rang true for you on your visit. Please come back and see us again whenever your travels bring you our way! More

Owners: What's your side of the story?
If you own or manage Residence Inn Indianapolis Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Indianapolis Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Indianapolis Airport

Address: 5224 West Southern Avenue, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Indianapolis Airport 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Marriott, Tingo, Travelocity, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your Residence Inn Indianapolis Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn

17 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#32 Business Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Indianapolis Airport is ideally located near I-465 and I-70 and offers a complimentary airport shuttle service to make it one of the top Indianapolis Airport hotels. This ideal location offers easy access to all of Indianapolis’ top destinations including Indianapolis Motor Speedway, Lucas Oil Stadium, the Indianapolis Zoo, as well as the offices of Eli Lilly, Wellpoint, FedEx, and ExactTarget. Guests love starting their day off right with the complimentary breakfast buffet, and unwinding at the social hour (Mon-Wed evenings). Each of the pet-friendly suites are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs, fully-equipped kitchens, and luxury bedding. Guests staying at this Indianapolis Airport hotel enjoy premier amenities and an ideal location to make this one of top extended stay hotels in Indianapolis. ... more   less 
Number of rooms
95

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer