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Residence Inn Indianapolis Downtown on the Canal

3.0 of 5 350 W New York Street, Indianapolis, IN 46202
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Residence Inn Indianapolis Downtown on the Canal
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Residence Inn Indianapolis Downtown on the Canal
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185 reviews from our community

Traveler rating
    104
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    15
    6
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Indianapolis Downtown on the Canal
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toronto
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 13, 2014

Traveled to Indianapolis for a concert. Hotel was clean, safe and well located. Had a room near the "highway" or maybe it was just a busy road but it was only a few feet away so it was quite noisy well into the night, thank goodness I had earplugs or else I would not have been able to sleep and... More

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Angola, Indiana
Top Contributor
91 reviews 91 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 4, 2014

The Residence Inn is located directly on the canal. This is a great location to downtown activities and for a walk/jog around the canal. Everyone working here had a smile on their face and were very helpful. I didn't get a chance to enjoy the evening cocktails, but the complimentary breakfast was great. There were plenty of healthy choices and... More

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

I recently stayed at this Residence Inn. Half of the rooms have a canal view and the others, although they overlook the parking lot, also have a view of downtown and the capitol building. This is an all suite hotel and breakfast is included, as well as cocktails and food Monday-Thursday evening. It is a short (maybe 5 blocks) walk... More

Was this review helpful? Yes 2
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for your feedback. We do have guest who prefer the Canal view and some that prefer the City view. Our goal is for each guest to have an Excellent stay, so we do everything we can to make sure requests like this are granted. Your kind comments in regards to your stay are very appreciated, and we are... More

boston
Top Contributor
61 reviews 61 reviews
12 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed May 27, 2014

Always a nice place to stay while visiting indianapolis. All the staff are very friendly. Nice breakfast offered every morning included. Location is great for walking to restaurants or just walking the canal. The rooms are a bit outdated but not too bad. Included is a kitchenette, full size refrigerator and microwave, and dishes.

Was this review helpful? Yes
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for providing us feedback on your stay. We are glad that your visit with us was a pleasant one. The Canal does offer quite the opportunities to enjoy downtown Indianapolis whether you prefer a quiet walk or to be in the middle of the action. We hope to see you back with us soon. Thank you, Kirby Brown More

Northampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2014

Down to Indianapolis for a wedding (as you do) and with a fire-fighters convention on, rooms were difficult to track down. The Residence Indianopolis was a little overpriced but is in an excellent location - on the canal, with easy outdoor access to the canalside path. Blessed with fabulous weather being able to stroll/jog/cycle along the waterway was an unexpected... More

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KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

We are glad you enjoyed your stay with us and we hope the wedding went well. We do have times where the breakfast can get a bit hectic, hopefully you were able to enjoy the full complimentary hot buffet. For your next visit please know that we have trays and to go boxes so you are more than welcome to... More

Euclid,Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 20, 2014

We are SO GLAD we chose the Residence Inn on the Canal. Great views of both downtown and the canal. This is the only hotel right on the canal. The front desk staff was awesome. Latoy made us feel at home right away and answered all our questions. It was like we knew her for years. The room was nice,... More

Was this review helpful? Yes 1
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

We are thrilled to hear that you are satisfied with your choice of hotel! We are ecstatic that you chose us as well! We cannot thank you enough for the glowing review and testimonial that you provided. We can't wait to have you back as our guest! Thank you, Kirby Brown More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 11, 2014

I just returned from a week in Indiana and staying at this hotel. The hotel and staff were all top notch; my room was very clean and spacious. The restaurant is close to downtown however there are not many places to dine at that are very close to the hotel. If I could make a suggestion, perhaps a van that... More

Was this review helpful? Yes
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you very much for taking the time to provide us such valuable feedback. We work very hard to make sure the hotel is clean and the staff is inviting and friendly. That fact you took the time to recognize that means a ton to each one of us.... Thank you! We hope to see you back with us again,... More

Zanesville, Ohio
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2014

My room was on the canal side and the view was so pretty. The staff members were very helpful and nice. The breakfast is so good and the evening social a nice added bonus. The rooms were clean and spacious. This hotel is centrally located so it is very easy getting around on foot in the city. I would definitely... More

Was this review helpful? Yes
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you very much for your kind words. Your review touches our hearts, as our goal is for each and every guest to have an EXCELLENT stay! We are very excited that you found our property and staff to meet that expectation. We hope to have you as our guest again soon, and we truly appreciate your feedback. Kirby Brown More

Ljubljana, Slovenia
Top Contributor
102 reviews 102 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed April 29, 2014

Wife and I booked this hotel for a few days because it is within easy walking distance of the Convention Center. A short stroll along the Canal, then a couple blocks around the Capitol and you're there. Hotel grounds and parking were clean and inviting. Staff were incredibly friendly and helpful, even when we slightly overslept regular breakfast hours one... More

Was this review helpful? Yes 1
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for providing feedback on your stay. We are sorry to hear about the confusion with your Points redemption, and we will work with Marriott to make sure those types of hiccups are eliminated. We are glad that you enjoyed your stay, and we look forward to your return. Thank you, Kirby Brown More

Oxford, Ohio
Top Contributor
78 reviews 78 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed April 27, 2014

Really surprised with the quality of this hotel * staff was extremely friendly and helpful. They really seemed to enjoy their job. We had a special request, and they went out their way to meet it. *Stayed at Easter, and they had a fun Easter egg hunt for adults and kids * nice location on the canal. This was also... More

Was this review helpful? Yes 1
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for choosing the Residence Inn for your visit to Indy. We strive to be the cleanest and friendliest hotel in the downtown area, so we are thrilled that you enjoyed your experience. Glad to hear that the Easter Egg hunt was fun as well. Hope to have you back as our guest soon! Thank you. Kirby Brown More

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Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York Street, Indianapolis, IN 46202
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Number of rooms: 134
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn

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