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All 185 Indianapolis hotels

Residence Inn Indianapolis Downtown on the Canal

3.0 of 5 Hotel   |   350 W New York Street, Indianapolis, IN 46202 (Downtown Indianapolis)
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88%
Ranked #8 of 185 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 19, 2009
KArias Chicago, IL
  • Reviews (169)
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169 people have reviewed this hotel

Traveler rating
    95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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There are newer reviews for Residence Inn Indianapolis Downtown on the Canal
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Chicago, IL
1 review
5 of 5 stars Reviewed October 19, 2009

I wanted to take my family for a quick trip to Indy to visit the Children's Museum and the zoo and couldn't decide between the Courtyard and the Residence Inn. Both were in the same complex, but in the end I chose the Residence Inn. The lobby & breakfast area were clean and nicely decorated. The pool was small, but... More

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ohio
Top Contributor
76 reviews 76 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 12, 2009

we visit indianapolis often and wanted to walk the canal waterway this trip so choose the residence inn for a different experience. the staff were extremely helpful, even offering a parking pass for my intown relatives to use. they offer a great hot breakfast and evening wine,beer, and light supper menu. rooms were bright, clean and the canal walkway was... More

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Detroit
1 review
4 of 5 stars Reviewed September 13, 2009

Everything was great at this hotel! The staff was amazing, they were almost overly helpful! They booked my dinner reservations, gave me a map of downtown and showed me everything there was to do within walking distance. The manager even called another Marriott (on the same property) and found me some super glue when I had broken flip flop! If... More

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McCordsville, Indiana
Top Contributor
74 reviews 74 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 25, 2009

I stayed here as because of the central location in Indianapolis. The rooms had nice kitchenettes and full size refigerators. The bed was very comfortable and the living room large enough for the three days I was there. The breakfast was up to par with scambled eggs and sausage, fruit, cereal, and yogurt, although these and everything else needed to... More

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Alabama
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2009

Checked in yesterday and without exception every member of the staff we've encountered has been cheerful, professional and very helpful. The building itself is a little tired (and yes, balconies would have been a great idea), but the rooms are clean and quiet and you can't beat the location. The staff at the front desk has been kept hopping (LOTS... More

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South Central Wisconsin
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2009

We found the front desk staff to be amazingly friendly; they greeted us whenever we returned to the hotel. The breakfast staff was equally friendly - one even offered to make a waffle for our teenager who was stil sleeping. Several museums were within walking distance. Our key card allowed a discount at Buca di beppo, which served massive quantities... More

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Middletown
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 8, 2008

The location is nice. On the Canal, in the city, but not right in the center of the busy part. The room was decent. We were given the wrong size bed but did not complain. A bit over priced, but I think the whole city was. The pool and hot tube were closed duting my stay which was the biggest... More

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Indianapolis, Indiana
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 29, 2008

I have stayed at many Residence Inns and usually love the chain. This one is terrible. The hotel needs updating and a very deep cleaning. Or better yet they should tear it down and start over. Our room was very very dirty. At first I thought that they gave us the wrong room and maybe the one they gave us... More

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ResidenceInnCanal, Front Office Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Although it has been almost 4 years since this review was posted, it's rating still affects current stay perception and the guest is still entitled to my sincere apologies. Our property underwent a $2,000,000 renovation earlier this year and has consistently ranked within the top 10-15% of the brand in many areas including housekeeping, arrival experience, and problem solution. I... More

Madison, Wisconsin
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed August 12, 2008

My family stayed at the Residence Inn Downtown Indianapolis in July to attend Drum Corps events for several days. The hotel property is on the edge of downtown. It is close enough to walk just about everywhere - 6 blocks to the mall, 6 blocks to the Convention Center, 8 blocks to the new football stadium. Walking seemed safe enough,... More

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Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 1, 2008

Whenever I travel I try to stay in a Residence Inn, as it has never disappointed. However, I guess there is always a first. This is the first time I've ever stayed at a R.I. that was a studio room. One of the very reasons we prefer R.I. is because I usually wake up early and my husband is a... More

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Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York Street, Indianapolis, IN 46202
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#7 Family Hotel in Indianapolis #17 Business Hotel in Indianapolis #28 Romantic Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal and the newest product in downtown Indy with our recent 2012 renovations! Be the first to experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32” flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 
Number of rooms
134

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