I wanted to take my family for a quick trip to Indy to visit the Children's Museum and the zoo and couldn't decide between the Courtyard and the Residence Inn. Both were in the same complex, but in the end I chose the Residence Inn. The lobby & breakfast area were clean and nicely decorated. The pool was small, but... more

we visit indianapolis often and wanted to walk the canal waterway this trip so choose the residence inn for a different experience. the staff were extremely helpful, even offering a parking pass for my intown relatives to use. they offer a great hot breakfast and evening wine,beer, and light supper menu. rooms were bright, clean and the canal walkway was... more

Everything was great at this hotel! The staff was amazing, they were almost overly helpful! They booked my dinner reservations, gave me a map of downtown and showed me everything there was to do within walking distance. The manager even called another Marriott (on the same property) and found me some super glue when I had broken flip flop! If... more

I stayed here as because of the central location in Indianapolis. The rooms had nice kitchenettes and full size refigerators. The bed was very comfortable and the living room large enough for the three days I was there. The breakfast was up to par with scambled eggs and sausage, fruit, cereal, and yogurt, although these and everything else needed to... more

Checked in yesterday and without exception every member of the staff we've encountered has been cheerful, professional and very helpful. The building itself is a little tired (and yes, balconies would have been a great idea), but the rooms are clean and quiet and you can't beat the location. The staff at the front desk has been kept hopping (LOTS... more

We found the front desk staff to be amazingly friendly; they greeted us whenever we returned to the hotel. The breakfast staff was equally friendly - one even offered to make a waffle for our teenager who was stil sleeping. Several museums were within walking distance. Our key card allowed a discount at Buca di beppo, which served massive quantities... more

The location is nice. On the Canal, in the city, but not right in the center of the busy part. The room was decent. We were given the wrong size bed but did not complain. A bit over priced, but I think the whole city was. The pool and hot tube were closed duting my stay which was the biggest... more

I have stayed at many Residence Inns and usually love the chain. This one is terrible. The hotel needs updating and a very deep cleaning. Or better yet they should tear it down and start over. Our room was very very dirty. At first I thought that they gave us the wrong room and maybe the one they gave us... more

My family stayed at the Residence Inn Downtown Indianapolis in July to attend Drum Corps events for several days. The hotel property is on the edge of downtown. It is close enough to walk just about everywhere - 6 blocks to the mall, 6 blocks to the Convention Center, 8 blocks to the new football stadium. Walking seemed safe enough,... more