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Residence Inn Indianapolis Downtown on the Canal

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350 W New York Street, Indianapolis, IN 46202
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Residence Inn Indianapolis Downtown on the Canal
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Residence Inn Indianapolis Downtown on the Canal
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212 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Greater Cincinnati
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for a weekend. Our room was the size of an efficiency apartment. It had a full-sized fridge and a two-burner stove top. The complimentary breakfast was above average. The staff was very friendly. The inn is located within walking distance of many downtown landmarks, plus there are bike rentals nearby for those sites that... More 

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Austin, Texas
Level Contributor
8 reviews
4 of 5 stars Reviewed 6 days ago NEW

For the second year in a row, we stayed at this property. It is an easy 10 minutes by car from the track to the hotel. From the hotel there are a number of restaurants, bars and sites all within walking distance. Typical, reliable Marriott quality and service. Free hot breakfast. Request a room on the Canal side...

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Silviya S, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for the great feedback and return business. We appreciate your loyalty! More 

5 of 5 stars Reviewed 6 days ago NEW

Very friendly staff. Room was spacious and clean. We had a great view overlooking the canal. We had a nice walk along the canal to the downtown area. Breakfast buffet was amazing. Would definitely stay here again.

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Silviya S, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for the wonderful review! I am glad you ejoyed your stay with us! More 

Westerville
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came to Indianaplois for a weekend trip with our daughter. We picked this Marriott because of the location and also because we are a Marriott member. Rooms were nice and clean, nice cold lemonade available to the customers as they are checking in and beautiful patio overlooking the canal. We enjoyed this location also because our daughter and her... More 

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Fort Wayne, Indiana
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 31, 2015

This was our 2nd stay at this Residence Inn and nearly everything was perfect. We were considering a Bed & Breakfast but knew this place was a reliable alternative with high standards and within walking distance of the places we wanted to visit. Brought our swim suits this time and the only disappointment was the whirlpool. Only 3 of the... More 

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Level Contributor
5 reviews
5 of 5 stars Reviewed May 28, 2015

At check in we already knew we would be coming back to this hotel. The staff was excellent and the room was awesome. Lower level with a beautiful view of the canal. We only stayed one night on our way home and wish we'd been able to spend more time. We had an accident with one of the showers, the... More 

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Silviya S, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Hello, Thank you so much for the great feedback. I am glad you enjoyed your stay with us. We were able to fix the shower so please don't worry about that. You are certainly not black listed! We will be happy to have you stay with us again! Thank you More 

PhilipFo
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2015

Traveled to Indy for work and we stayed at this location for two weeks. Residence Inn are very consistent across the county for room, but this one had one of the best staff. Staff was very friendly and made sure that your stay was pleasant. Next time in town would stay there a again.

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Silviya S, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for the great feedback! We truly appreciate it! More 

boston
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed May 25, 2015

Stay here every year for a friends get together. Rooms are pretty nice, full size fridge, stove, microwave, utensils. Stay are super friendly. The location is fantastic. Probably getting close to needing some updates. Carpet and bathroom are getting worn out. Breakfast is good and included.

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

I am happy to stay there and the service, cleanliness, ambiance is really good. There is an good effort from the hotel administration guys to keep the boarder know each other by allowing them joining a small get together. I think there needs some improvement a bit.

Was this review helpful? Yes
Silviya S, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for the great feedback! I am glad you enjoyed your stay! More 

South Windsor, Connecticut
Level Contributor
187 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 17, 2015

I cannot say enough good things here starting with the front desk upon arrival, the lobby, the canal, on which the property sits, our room and management. I need to make special mention of two managers. Firstly, Rachel: pleasant, courteous, knowledgeable, sweet and I can't leave out very attractive. Secondly, Sylvia: we had an issue that was resolved above and... More 

Was this review helpful? Yes
Silviya S, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Hello, thank you so much for the incredible comments. Rachel and I truly appreciate the recognition. I am glad you had a great stay. I hope we get to see you again in the future. Thank you, take care! More 

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