We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Indianapolis hotels

Residence Inn Indianapolis Downtown on the Canal

3.0 of 5 Hotel   |   350 W New York Street, Indianapolis, IN 46202 (Downtown Indianapolis)
Hotel website
Hotel deals
Hotel amenities
Special Price
3-Night Stays: Save 15%
Save Saved
You added Residence Inn Indianapolis Downtown on the Canal to your Saves list
Residence Inn Indianapolis Downtown on the Canal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
88%
Ranked #9 of 184 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
wdwmom1 Peru, Indiana
  • Overview
  • Reviews (170)
  • Photos (45)
  • Amenities
  • Q&A
  • Room tips (53)
  • Location
  • More
Write a Review

170 people have reviewed this hotel

Traveler rating
    96
    52
    15
    6
    1
See reviews for
57
30
6
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Peru, Indiana
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The room was great with no outside noise and the view on the canal was wonderful. Walking distance to all Whitewater canal attractions. Extremely helpful staff. Locked doors on the canal insured safety.

Was this review helpful? Yes
Madison, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

if you are looking for luxury stay elsewhere - if you are looking for a reasonable priced, 2 room suite that includes a pool for the kids, free breakfast and a good location then this is it! It's close enough to walk to the city's circle (take a stroller if you have a little one) and right on the canal.... More

Was this review helpful? Yes 1
Sewell, NJ
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was there in June. I agree that rooms are nice and big, and that the location is very convenient. The A/C system is not efficient, and it is extremely loud. I was asked to move twice during my stay because the A/C in both rooms was not working. The second time this happened it stopped working close to 1... More

Was this review helpful? Yes 2
Crown City, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed l night here on our way to Chicago. My family loves water, it was GREAT. We rented bikes & paddle boats our grand kids loved it. The room was nice size overlooking the canal. Would recommend it again. Only minus I saw was the pool area was very outdated.

Was this review helpful? Yes
Hollywood, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed here with our 3 kids. This hotel is updated with nice Appliances. It is right on the canal. You can take a walk on the canal, rent bikes, paddle boats, run... you can walk to some.museums and to the basketball hall of champions.

Was this review helpful? Yes 4
toronto
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 13, 2014

Traveled to Indianapolis for a concert. Hotel was clean, safe and well located. Had a room near the "highway" or maybe it was just a busy road but it was only a few feet away so it was quite noisy well into the night, thank goodness I had earplugs or else I would not have been able to sleep and... More

Was this review helpful? Yes
Angola, Indiana
Top Contributor
69 reviews 69 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 4, 2014

The Residence Inn is located directly on the canal. This is a great location to downtown activities and for a walk/jog around the canal. Everyone working here had a smile on their face and were very helpful. I didn't get a chance to enjoy the evening cocktails, but the complimentary breakfast was great. There were plenty of healthy choices and... More

Was this review helpful? Yes
Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

I recently stayed at this Residence Inn. Half of the rooms have a canal view and the others, although they overlook the parking lot, also have a view of downtown and the capitol building. This is an all suite hotel and breakfast is included, as well as cocktails and food Monday-Thursday evening. It is a short (maybe 5 blocks) walk... More

Was this review helpful? Yes 2
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for your feedback. We do have guest who prefer the Canal view and some that prefer the City view. Our goal is for each guest to have an Excellent stay, so we do everything we can to make sure requests like this are granted. Your kind comments in regards to your stay are very appreciated, and we are... More

boston
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 27, 2014

Always a nice place to stay while visiting indianapolis. All the staff are very friendly. Nice breakfast offered every morning included. Location is great for walking to restaurants or just walking the canal. The rooms are a bit outdated but not too bad. Included is a kitchenette, full size refrigerator and microwave, and dishes.

Was this review helpful? Yes
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for providing us feedback on your stay. We are glad that your visit with us was a pleasant one. The Canal does offer quite the opportunities to enjoy downtown Indianapolis whether you prefer a quiet walk or to be in the middle of the action. We hope to see you back with us soon. Thank you, Kirby Brown More

Northampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

Down to Indianapolis for a wedding (as you do) and with a fire-fighters convention on, rooms were difficult to track down. The Residence Indianopolis was a little overpriced but is in an excellent location - on the canal, with easy outdoor access to the canalside path. Blessed with fabulous weather being able to stroll/jog/cycle along the waterway was an unexpected... More

Was this review helpful? Yes
KirbyBrown, General Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

We are glad you enjoyed your stay with us and we hope the wedding went well. We do have times where the breakfast can get a bit hectic, hopefully you were able to enjoy the full complimentary hot buffet. For your next visit please know that we have trays and to go boxes so you are more than welcome to... More

Owners: What's your side of the story?
If you own or manage Residence Inn Indianapolis Downtown on the Canal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Indianapolis Downtown on the Canal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York Street, Indianapolis, IN 46202
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Hotels.com, Priceline, Venere and Agoda so you can book your Residence Inn Indianapolis Downtown on the Canal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
1:38
Videos (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (14)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
View from room (1)
Viewed
Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Indianapolis #18 Business Hotel in Indianapolis #27 Romantic Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal and the newest product in downtown Indy with our recent 2012 renovations! Be the first to experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32” flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 
Number of rooms
134

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer