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BEST WESTERN Crossroads

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7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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BEST WESTERN Crossroads
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A recent review
5 of 5 stars reviewed 2 weeks ago
Heather G
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132 reviews from our community

Traveler rating
    47
    44
    16
    15
    10
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42
17
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (28)
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1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean hotel, didn't have to ask for anything...My boyfriend and I were in town for 2 nights on a Monday and Tuesday, the hotel was very quite and the staff was wonderful, especially the lady who sets up the breakfast!!! Great lady, great place to stay!!

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

What an awesome review! Thank you so much for your positive comments. I will be sure to share with my staff and especially my breakfast attendant! We all hope to see you both again ! Kind regards, More 

Georgetown
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, spacious rooms. Friendly front desk staff and very easy check in/check out. Great price, great location, easy access to events and restaurants. Would definitely recommend and use this hotel in the future

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank your your positive comments! We appreciate your feedback and look forward to your stay with us again when visiting Indy! Kind regards, More 

Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Needed a place to stay overnight before a meeting in Indy the next day. My wife and I chose this hotel because of the rating and the price. We were blessed beyond our expectations. It was easy off of 465. The room was spacious and clean. Wifi, Fridge, Microwave, and decent breakfast. Would definitely recommend and stay again.

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you so much for your positive feedback. We appreciate to your comments and look forward to seeing you again! Kind regards More 

Irvington, KY
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 16, 2015

I love the Best Western and I stay as many as 20-30 times per year..This experience was not a good one. There was ice in the parking lot and walkways. The 2nd shift lady was lazy. There was lots of noise in room 110 (across from me). There was 4 garbage cans full of debris in the hallway. The remote... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your honest feedback and concerns. I will certainly address the issues of your stay. Please allow us another opportunity to make it right on your next visit to Indy. We hope to see you again and look forward to hearing from you! Kind regards, More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 14, 2015

The price was great and was pleasantly with a very nice clean room. The breakfast was better than other hotels we stayed at. We were only there for one night and this was a hotel that we would stay at for a few nights if the opportunity was there.

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you so much for your positive feedback and nice review! We appreciate your comments and hope to see you again! Kind regards, More 

Iowaman1959
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 27, 2014

We visit the Indianapolis area several times a year and have previously stayed in hotels in the $100-110 range. No more. We have found our new home away from home in Indy! I admit that I booked the hotel with some reservation but I am delighted with our stay. This is a great hotel and kudos go to the General... More 

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Your positive reply has made my day! If I can leave at least one lasting impression a day...I've met my goal of making someone's day!! I love what I do and hope to see you again on your next ! Thank you and Happy New Year! Kind regards, More 

Waunakee, Wisconsin
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed December 19, 2014

I chose this hotel based on previous reviews as well as the pictures...it appeared to be in good shape. When we stayed there during the Big 10 championship game, several things occured. 1) the toilet did not flush? How embarassing. We called and they sent a guy down to fix it. Therefore, as my wife is trying to get ready... More 

Was this review helpful? Yes
Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

My apologies for an unpleasant experience. I appreciate your honest feedback and will be sure to address each issues immediately. We hope you will give us another opportunity to make it right when visiting Indy! Kind regards, More 

Davenport, Iowa
Top Contributor
171 reviews 171 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 14, 2014

We just stayed at the Best Western last night and had a good stay. The room was clean and the bed was comfortable. The only problem we had was that the front desk employee told us that breakfast ended an hour earlier than it actually did. We didn't have any because we thought we woke up too late. Overall a... More 

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your nice comments. We're glad you enjoyed your stay. Please visit us again on your next trip to Indy! Kind regards, More 

Ohio
2 reviews
5 of 5 stars Reviewed December 8, 2014

stayed for 2 nights for Big Ten Championship game. great location right off interstate with easy access on and off. About a 10 min ride to downtown on washington St. Room was clean and bed was comfortable. Would recommend this hotel. I have stayed at Best western before and have never been disapointed.

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive feedback and kind remarks. We appreciate you as our guest and hope to see you again when visiting Indy! Best regards, More 

indianapolis, United States
1 review
5 of 5 stars Reviewed December 5, 2014

Stayed in this hotel at the last minute, so that we could stay in town over the Sabbath (Fri. evening - Sat evening) and had a very restful and comfortable stay. The staff provided such care and warmth, and were very prompt in responding to any questions or requests that we had. We are very grateful!

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you so very much for your kind remarks! I am pleased to share this with our staff and we sincerely hope to see you again when passing thru Indy! Kind regards, More 

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Additional Information about BEST WESTERN Crossroads

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
Number of rooms: 99
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis
Hotel Style:
#18 Best Value Hotel in Indianapolis
#73 Business Hotel in Indianapolis

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