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2.5 of 5 Hotel   |   7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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Ranked #90 of 183 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 1 week ago
LiveTexasTravelWorld Cibolo, Texas
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104 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Cibolo, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked two nights at this hotel with a special rate offered through Best Western's website. We interacted with several hotel staff members, and they were all friendly. The room was very decent for the low price. The housekeeping staff did a great job of cleaning our room each day and always left plenty of clean towels, shampoo, soap, etc.... More

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keokuk, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

good hotel for the price, close to interstate, clean rooms, not as much on free breakfast as i have seen at other best westerns, but the quality of items was good. nice pool, friendly staff and very helpful if you need something.

Review collected in partnership with Best Western

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Fort Wayne
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel seemed sketchy at first but you learn to live with it while you stay here. There are small issues with the room here and there but maybe they are improving? I would only hope so. The second shift front desk representative on 7/29 helped me check in and was just enough friendly to get you by but nothing... More

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Niles, Ohio
1 review
2 of 5 stars Reviewed 3 weeks ago

Checked in after driving about 500 miles at about 7:pm. Told we were getting the last double room due to the race being in town. Room was very nice but as we approached the desk and sitting area it reeked of smoke. Being very tired we felt it was best to bear it. Complained in the morning and she said... More

Review collected in partnership with Best Western

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3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I have always stayed at Best Westerns and I am surprised that I have to write a bad review. First the cable was not working, that's understandable, but how about some compensation for that because the room price includes Cable TV?? Second, the tub and carpet looked like they hadn't been cleaned in awhile. I did not want any maid... More

Review collected in partnership with Best Western

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Lawton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Tricky entrance, you have to go past the hotel, make a left at the Bob Evens restaurant and follow the road behind the hotel. The staff is very helpful but minimal. You should be someone that can get around without depending on local staff to handle your business. If your looking for a place to crash with quick entrance/exit to... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marietta, Ohio
Top Contributor
254 reviews 254 reviews
254 hotel reviews
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I havent been here for two years but nothing has changed..Its still great..I stayed here three days this week and everytime was perfect...ample truck parking across from hotel..checked in early afternoon everyday the girl working was very friendly and helpful the rooms were great,clean,comfy...everything here is great and the price is wonderful also...so if your in the area and want... More

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Athol, MA
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was one more stopover on a road trip visiting family and old friends. Location on the east side of the city suited our needs. (I believe there is a BW Hotel closer to city center) Location is just off the beltway, but one must look carefully for signage for the turn into the hotel. You are not certain if... More

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Grove City
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I wasn't overly impressed with the look of the hotel but when staff were quickly responsive to my need for shampoo or deferring the check out time, that helpfulness made me feel very good about staying there. Rooms were clean. Pool could have used some cleaning.

Review collected in partnership with Best Western

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chicago, United States
1 review
2 of 5 stars Reviewed July 14, 2014

Stay 3 separate nights and get a 4th free---unless you don't know about it---poor job promoting it until after my stay--then my stay wasn't eligible---bait and switch--nasty pool. The bathroom was in need of a major update. The location and the outside of the hotel looked more like a truck stop. Couldn't find any hotel staff--the breakfast did not include... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Crossroads

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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#16 Best Value Hotel in Indianapolis
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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