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All 184 Indianapolis hotels

BEST WESTERN Crossroads

2.5 of 5 Hotel   |   7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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65%
Ranked #90 of 184 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 5 days ago
Glenn G Lawton, United States
  • Overview
  • Reviews (102)
  • Photos (22)
  • Amenities
  • Room tips (10)
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102 people have reviewed this hotel

Traveler rating
    32
    33
    14
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    10
See reviews for
34
9
10
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Fort Wayne
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel seemed sketchy at first but you learn to live with it while you stay here. There are small issues with the room here and there but maybe they are improving? I would only hope so. The second shift front desk representative on 7/29 helped me check in and was just enough friendly to get you by but nothing... More

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1 review
2 of 5 stars Reviewed 4 days ago NEW

Checked in after driving about 500 miles at about 7:pm. Told we were getting the last double room due to the race being in town. Room was very nice but as we approached the desk and sitting area it reeked of smoke. Being very tired we felt it was best to bear it. Complained in the morning and she said... More

Review collected in partnership with Best Western

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Madison
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

I have always stayed at Best Westerns and I am surprised that I have to write a bad review. First the cable was not working, that's understandable, but how about some compensation for that because the room price includes Cable TV?? Second, the tub and carpet looked like they hadn't been cleaned in awhile. I did not want any maid... More

Review collected in partnership with Best Western

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Lawton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Tricky entrance, you have to go past the hotel, make a left at the Bob Evens restaurant and follow the road behind the hotel. The staff is very helpful but minimal. You should be someone that can get around without depending on local staff to handle your business. If your looking for a place to crash with quick entrance/exit to... More

Review collected in partnership with Best Western

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Marietta, Ohio
Top Contributor
251 reviews 251 reviews
251 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed 1 week ago

I havent been here for two years but nothing has changed..Its still great..I stayed here three days this week and everytime was perfect...ample truck parking across from hotel..checked in early afternoon everyday the girl working was very friendly and helpful the rooms were great,clean,comfy...everything here is great and the price is wonderful also...so if your in the area and want... More

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Athol, MA
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was one more stopover on a road trip visiting family and old friends. Location on the east side of the city suited our needs. (I believe there is a BW Hotel closer to city center) Location is just off the beltway, but one must look carefully for signage for the turn into the hotel. You are not certain if... More

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Grove City
2 reviews
5 of 5 stars Reviewed 1 week ago

I wasn't overly impressed with the look of the hotel but when staff were quickly responsive to my need for shampoo or deferring the check out time, that helpfulness made me feel very good about staying there. Rooms were clean. Pool could have used some cleaning.

Review collected in partnership with Best Western

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chicago, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Stay 3 separate nights and get a 4th free---unless you don't know about it---poor job promoting it until after my stay--then my stay wasn't eligible---bait and switch--nasty pool. The bathroom was in need of a major update. The location and the outside of the hotel looked more like a truck stop. Couldn't find any hotel staff--the breakfast did not include... More

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 2 weeks ago

a paint job would do wonders for the rooms. there is two floors and there is no elevator, you would have to take the stairs to the second floor. great breakfast. rooms was clean had nice bathroom toilet sit low, television in room with cable, had a two refrigerator with a nice size freezer in side the top. door

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Warr Acres, United States
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The staff was overwhelmed due to Jehovah Witnesses in town and the management was not accepting AAA or any other discount because this group was in town. The staff when checking in and out were totally uncaring and unfriendly. Would rather sleep in car next time rather to stay at this hotel. This was the most expensive hotel of my... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Crossroads

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#17 Best Value Hotel in Indianapolis
Hotel Class
Number of rooms
99

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