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All 183 Indianapolis hotels

BEST WESTERN Crossroads

2.5 of 5 Hotel   |   7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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Ranked #83 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 5 days ago
Lynn L Grove City
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117 reviews from our community

Traveler rating
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40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grove City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

The rooms were clean and kept in order during our stay. Swiming pool was pretty clean and the breakfast fine. Great prices for what you get. The location was a little strange to access and could use a sign down by the main road directing you to the property. Otherwise, it was definitely quiet and felt secure.

Review collected in partnership with Best Western

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Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your feedback. We are currently in the process of adding more signage for an easier find! We appreciate your comments and hope to see you again in the future. Kind regards, More

Dayton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 1 night while on an overnight trip to Indy. Hotel was clean and orderly. Not a lot of amenities but good value for the dollar and close to many local destinations. Included breakfast was basic fare (cereal, waffles, pastries) but was fresh and tasty. Would have liked eggs and sausage, but hey, have to factor... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive feedback. I will be sure to share with our staff. We hope to see you again on your next trip to Indy! Kind regards, More

Bowling Green, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was a clean, nice place to stay. It appeared to be an older facility but updated to modern standards. Upon arrival, it was night, but apparent lack of large signs made it somewhat difficult to find. The blue mood lighting on the outside of the building was certainly interesting. The hotel staff was very friendly and professional, made... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review. We are working on better signage so our guests can find us a lot easier. We appreciate your input ! We hope to see you again on your next visit to Indy! Kind regards, More

Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights here (Fri/Sat) and found the hotel to be very clean and the staff very friendly. Our room was comfortable. There is some noise from the nearby interstate and the in-room refrigerator but it did not interfere with our sleeping. Good value for the rate we were charged. Would stay here again. They do serve a breakfast but... More

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Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive feedback. Hope to see you again on your next trip to Indy. Kind Regards, Debbie More

Elkhart, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

There is not an elevator in this place, so if you have to take anything to the second floor it must be carried. Breakfast is not that good and is not kept up that well. They are still cleaning rooms two hours past check in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review. We will take all that you have brought to our attention and make sure to correct these issues. We do hope that you give us another chance in the future so you can see us after we have made these improvements. Kind Regards, Debbie More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel and clean hotel. My only knock on the hotel is that it could use an elevator, so it is not handicap friendly. The hotel is also under-staffed for the breakfast time. It ran out of food very quickly. Otherwise, great hotel because it is very affordable, would stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your response in regards to your stay at our hotel. We do hope you decide to stay with us in the future. Kind Regards, Debbie More

battle creek michigan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

i was treated with respect and courtesy that goes far beyond .. i have stayed at this locati0ns for approxametly 40 times or more and always received a great rate and service.... thank you very much, john...

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive feedback. Your comments will be passed along to the staff as well. Kind Regards, Debbie More

1 review
4 of 5 stars Reviewed September 17, 2014

This is a good hotel. Clean and the staff is helpful and well organized. It is in a quiet area, although near to a main highway. It has several restaurants around. It is only a two floor hotel and does not have an elevator.

Review collected in partnership with Best Western

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Canton, OH
Contributor
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 15, 2014

What can I say. This place far exceeded my expectation. The room was perfectly clean. The hotel staff was professional. Breakfast was very good. Room was comfortable. We all slept very well. Its just a place we picked while traveling and for the price, this was great. What more can I say, excellent place. I will remember this hotel next... More

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Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

The rooms are very spacious and comfortable! It is only 15 minutes from downtown. Looking for a nice, safe hotel, then this one is great! The drive in and out is one way only, which there is no though traffic. The pool area is also nice.

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Additional Information about BEST WESTERN Crossroads

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
Number of rooms: 99
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis

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