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All 182 Indianapolis hotels

BEST WESTERN Crossroads

2.5 of 5 Hotel   |   7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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71%
Ranked #68 of 182 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 4 days ago
Kyle C Naperville, Illinois, United States
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71 people have reviewed this hotel

Traveler rating
    28
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    7
    7
    6
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19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Naperville, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel is conveniently located off the highway, but without the drawback of sound transfer from the highway. The hotel itself is pretty quiet and not far from downtown (about 15-20 minutes) or the highway (minutes). The area is nice with a few chain restaurants right down the street. The hotel entrance can be easy to miss (the road that... More

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Mishawaka, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Love this hotel...I stay here whenever I am in Indy. Staff is friendly and helpful...rooms are spacious and comfortable. Breakfast waffles are the best. Very convenient to downtown and easy on off to I465.

Review collected in partnership with Best Western

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Flint, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall stay very good - clean comfortable room - sound blockage good. Entry to hotel somewhat hidden - have to go down to light past Bob Evans and drive around behind hotel to enter. Biggest issue was lack of elevator - had to haul luggage up and down stairs. Will want ground floor room if limited mobility

Review collected in partnership with Best Western

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Waterloo
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed two nights at the location for the big ten tournament. The front desk people were extremely courteous with all of our questions and gave us a quick route to downtown. Hotel might seem a little sketchy since it's by a trailer park, but it is really nice inside with great rooms. Will be back in the future!!

Review collected in partnership with Best Western

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

staff were very helpful rooms clean and everything worked breakfast very good if your in area and need a room here you are great location needed truck repairs several places very and handy i can not say anything wrong here one of the better places i have stayed

Review collected in partnership with Best Western

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GMMIKEF, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for staying with us. Hope to see you again soon. More

Henderson, North Carolina
1 review
5 of 5 stars Reviewed March 12, 2014

room was clean and comfortable feeling. hotel staff were very nice and provide excellence service when i arrived and leaving. i slept pass breakfast so miss it. over all very good and i have always have good service a best western

Review collected in partnership with Best Western

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GMMIKEF, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your recent comments regarding your recent stay at Best western crosswords. We are glad that you enjoyed your stay .Hope to see you again soon. More

United States
1 review
4 of 5 stars Reviewed February 24, 2014

Not the most updated hotel, but it is clean, everything works, people are friendly and helpful and breakfast was good. Great location off of 465 with plenty of things to do in the area. Also for winter visitors, Gold's Gym is included with your room key; the gym is just a few blocks away! Can't beat that deal!!

Review collected in partnership with Best Western

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GMMIKEF, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for staying at Best Western Crossroads .Hope to see you again soon. More

Kettering, United States
1 review
2 of 5 stars Reviewed February 18, 2014

Asked for extra blankets because of it being cold, they said there were none at the moment but they'd get back to us, but never did. It took a while for room to get heated up, but even then it didn't always stay, so really could of used the extra blankets. They could of offered to look at heater if... More

Review collected in partnership with Best Western

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GMMIKEF, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your comments regarding your recent stay at Best Western Crossroads. We apologize for the inconvenience caused during your stay.We have already addressed this issue and hope to serve you better next time. More

GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 16, 2014

this was my 2nd stay here. I was very pleased with my 1st stay and so decided to come back again to stay here. it been a good experience to stay here one more time. everything as I wanted. cleanliness, service, rooms sleeping beds, breakfast, internet all as I expected to be. very happy with the stay and would continue... More

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GM NICK P, General Manager at BEST WESTERN Crossroads, responded to this review

thank you for review.i am glad that you consider our hotel your home in Indianapolis.i will share your review with our team. we are waiting for your next stay. thank you nick patel More

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed February 15, 2014

Last Summer I stayed here for a few weeks. While visiting again last week it was a no brainer to go back. The reason this requires another 5 stars is that seldom do motels get better. but lo-and-behold, this one does. The management had added spruced up the rooms with a more lavish interior, flat screen TV's newer counter tops... More

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GM NICK P, General Manager at BEST WESTERN Crossroads, responded to this review

Thank You for your review. I am glad that your stay was perfect at our hotel. please give us a call for your future stay. thank you nick patel gm More

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Additional Information about BEST WESTERN Crossroads

Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Crossroads Hotel
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis
Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#60 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
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