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All 183 Indianapolis hotels

BEST WESTERN Crossroads

2.5 of 5 Hotel   |   7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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Ranked #89 of 183 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 4 days ago
Ling Y Cary, NC, United States
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  • Reviews (106)
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106 people have reviewed this hotel

Traveler rating
    35
    34
    14
    13
    10
See reviews for
35
10
11
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Cary, NC, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed one night at this place and would like to stay here again if I am in this area again. I spent my reward point instead of cash. Not sure how much it would cost if I pay in cash. The location is very convenient and the service is good.

Review collected in partnership with Best Western

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel entrance is back in a little but is worth the drive - The room was clean and well appointed and the staff was very helpful. I would recommend very highly - don't be put off by the location of hotel.

Review collected in partnership with Best Western

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Cibolo, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked two nights at this hotel with a special rate offered through Best Western's website. We interacted with several hotel staff members, and they were all friendly. The room was very decent for the low price. The housekeeping staff did a great job of cleaning our room each day and always left plenty of clean towels, shampoo, soap, etc.... More

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keokuk, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

good hotel for the price, close to interstate, clean rooms, not as much on free breakfast as i have seen at other best westerns, but the quality of items was good. nice pool, friendly staff and very helpful if you need something.

Review collected in partnership with Best Western

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Fort Wayne
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel seemed sketchy at first but you learn to live with it while you stay here. There are small issues with the room here and there but maybe they are improving? I would only hope so. The second shift front desk representative on 7/29 helped me check in and was just enough friendly to get you by but nothing... More

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Niles, Ohio
2 reviews
2 of 5 stars Reviewed July 28, 2014

Checked in after driving about 500 miles at about 7:pm. Told we were getting the last double room due to the race being in town. Room was very nice but as we approached the desk and sitting area it reeked of smoke. Being very tired we felt it was best to bear it. Complained in the morning and she said... More

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Madison
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 27, 2014

I have always stayed at Best Westerns and I am surprised that I have to write a bad review. First the cable was not working, that's understandable, but how about some compensation for that because the room price includes Cable TV?? Second, the tub and carpet looked like they hadn't been cleaned in awhile. I did not want any maid... More

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Lawton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

Tricky entrance, you have to go past the hotel, make a left at the Bob Evens restaurant and follow the road behind the hotel. The staff is very helpful but minimal. You should be someone that can get around without depending on local staff to handle your business. If your looking for a place to crash with quick entrance/exit to... More

Review collected in partnership with Best Western

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Marietta, Ohio
Top Contributor
254 reviews 254 reviews
254 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed July 24, 2014

I havent been here for two years but nothing has changed..Its still great..I stayed here three days this week and everytime was perfect...ample truck parking across from hotel..checked in early afternoon everyday the girl working was very friendly and helpful the rooms were great,clean,comfy...everything here is great and the price is wonderful also...so if your in the area and want... More

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Athol, MA
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 23, 2014

This was one more stopover on a road trip visiting family and old friends. Location on the east side of the city suited our needs. (I believe there is a BW Hotel closer to city center) Location is just off the beltway, but one must look carefully for signage for the turn into the hotel. You are not certain if... More

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Additional Information about BEST WESTERN Crossroads

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#18 Best Value Hotel in Indianapolis
Hotel Class
Number of rooms
99

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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