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BEST WESTERN Crossroads

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7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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BEST WESTERN Crossroads
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195 Reviews from our TripAdvisor Community

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indianapolis,in, United States
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

all was good.Just here for nite while my just cleaned carpets had full 24hrs to dry.Breakfast was Ok. Had went to wrong Best Western the guy there wasn't 1/2 as friendly as the staff here.Hotel was definitely easy to get to and plenty of stuff around.Also right down street from the Furniture store I had to go to that day.

Review collected in partnership with Best Western

Helpful?
Thank Robert B
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review! I am happy that we were able to accommodate you at our Best Western. We hope to see you again....now that you know where we're at!! lol Have a great day! More 

Des Moines, United States
1 review
4 of 5 stars Reviewed December 9, 2015

Staff was friendly, bed was decent, water pressure in the shower could have been better. The first morning the breakfast food was cold. Second morning was much better, the hot food was hot. Anything that could have been handled by the staff was handled well. The other guests were loud but that's nothing against the hotel or staff.

Review collected in partnership with Best Western

Helpful?
Thank Wyatt T
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you..my apologies for the breakfast...the breakfast service does not begin until 7am and guests were coming down at 6am before we had opportunity to get everything ready and Hot! Thank you for your feedback , we take them as opportunity to improve and we appreciate your comments! Happy Holidays! More 

Boyne City, Michigan
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 2, 2015

Slightly of I-465, this facility still has close proximity to major interstate systems including I-69. This hotel is clean, quiet and pet friendly. Staff were courteous and friendly. The only drawback is we were on the second floor and there is no elevator.

Helpful?
Thank Nancy G
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive feedback. We so appreciate the great remarks.....we work very hard to maintain a clean and inviting atmosphere for a pleasant Guest experience! We hope to see you again! More 

Denver, Colorado
1 review
5 of 5 stars Reviewed November 27, 2015

My family and I enjoyed the Breakfast in the morning and were greeted when we can down for Breakfast. After we headed downtown to the Mall, Canal, and the movies. The employees were just wonderful to talk to about different locations and smiled the whole time that we were there.

Review collected in partnership with Best Western

Helpful?
Thank dianehI166WF
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your great review! Your kind remarks will be shared with the team and we hope your family enjoyed our beautiful Downtown . Please come back to visit us on your next trip to Indy!! Happy Holidays and safe travels! Warm regards, More 

Springfield, Ohio, United States
1 review
5 of 5 stars Reviewed November 7, 2015

Great Location, Easy Access, Excellent Staff. Great Value. We found everything in good working order and everybody was professional and helpful. Highly recommend this location for business traveler or for pleasure.

Review collected in partnership with Best Western

Helpful?
Thank Floyd S
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for you very nice comments! We appreciate your feedback and kind remarks! We look forward to seeing you again! Kind regards, More 

United States
2 reviews
4 of 5 stars Reviewed November 2, 2015

This hotel is in a busy urban area that has seen some better days. However, this hotel is a diamond in the rough area. People are kind, rooms are clean and hotel is well kept and updated. Breakfast is good. No loiterers about to cause me concern, doors are locked and I felt safe. I have stayed at this hotel... More 

Review collected in partnership with Best Western

Helpful?
Thank Ann F
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your remarkable review! It is always a pleasure to read such great comments. We hope to see you again when in Indianapolis! Kind regards, More 

Chapmansboro, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 16, 2015

Stayed in this Best Western for a quick trip to Indianapolis. The room was very clean and smelled clean too. All of the staff was very friendly and helpful. Even the contractor working at the hotel helped jumps start my dead car battery. I was very impressed with all of the staff. However, the beds were so hard that my... More 

Helpful?
Thank TN_Mason
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your kind remarks and we appreciate your honest feedback! We hope to see you again soon! Kind remarks, More 

Stevenson, United States
1 review
5 of 5 stars Reviewed October 11, 2015

Want a quiet stay, internet that actualy works, a good bed after a hard day? I would recommend Best Western Hotel Crossroads in Indianapolis, Indiana for your future stay. Located along Interstate 465 - hotel is approximately 15 miles from the International Airport and a good place for all the race fans of both the Indianapolis 500 and Brickyard 400.

Review collected in partnership with Best Western

Helpful?
Thank Gary C
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive comments. We appreciate your valuable reply! We hope to see you again when in Indy! Kind regards, More 

Grand Rapids, United States
1 review
3 of 5 stars Reviewed October 5, 2015

This was one of the "stay & play" options. The hotel was clean and accommodations were good. The added cost per night for the tournament skews the value of this property. If there wasn't an upcharge, it would be a good value. The room was very spacious and included a microwave & fridge. This hotel met our needs.

Review collected in partnership with Best Western

Helpful?
Thank Scott K
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your honest feedback it is greatly appreciated. It is an added cost when you book thru the Sporting Events housing agencies. We are happy to be able to accommodate the large groups. We hope to see you again! Regards, More 

St Louis, United States
1 review
3 of 5 stars Reviewed September 22, 2015

Value for the price was fair. Three issues:1)No elevator to 2nd floor. As a senior, was burdensome. Should have mentioned on website. 2)Insufficient seating in breakfast area. Ate in room. 3) Hair in tub.

Review collected in partnership with Best Western

Helpful?
Thank William H
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your valuable comments. I will check our website to see if it mentions no elevator and if not I will certainly see what I can do to get that added on. Please call ahead next time in Indy and we will make your first floor request a top priority. Kind regards, More 

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