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BEST WESTERN Crossroads

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7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
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1 room 1 guest
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BEST WESTERN Crossroads
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182 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Romulus, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was a very convenient hotel for what we needed. It was close to chain restaurants and shopping areas (Best Buy, Grocery stores). It was about 10 minutes away from downtown without having to jump on any freeways or taking different streets. E. Washington was a straight shot to downtown. The staff was friendly and the rooms were clean. It's... More 

Review collected in partnership with Best Western

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lincoln pk, mich, United States
1 review
3 of 5 stars Reviewed 1 week ago

in 2014 charged $80.73 for room, in 2015 charged was $149.99 plus tax of 25.50 total for a 1 night $175.49, because I was told that DCI was being held at Lucas stadium - they held DCI for as long as I have attending DCI, its not the first visit at this location - 3 years in a row -... More 

Review collected in partnership with Best Western

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Laramie, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The employees at this Best Western were very caring and extremely helpful, both when calling for directions and at check in and in advising of road closures and rerouting us when we checked out. I would recommend this Best Western to anyone staying in the Indianapolis area.

Review collected in partnership with Best Western

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Pittsburgh, Pennsylvania
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on a very busy weekend in Indy for an event at Lucas Oil. Hardly any hotel rooms available for under $200 that weekend, so we ignored reviews and booked. Location was fine for Lucas Oil and the fact that we were traveling east. I saw accessible on the listing and did not notice there was no elevator. I... More 

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review..I am so sorry we could not accommodate your request for first floor...please call ahead net time and make us aware of your special needs. I am happy to speak with you personally as well. I have a special needs family member and understand the importance! I hope we see you again in the future! Kind... More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel was clean, room smelled good upon entering. The breakfast was OK. Hair was on the shower wall, but nothing will never be perfect. I enjoyed my stay, very peaceful. Bed was comfortable, the halls we're guiet. No elevator but the stairs were not hard to climb. Staff was friendly, parking was clean. Sorry no pics......

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review. I'm glad you had a great stay and hope to see you again. Kind regards, More 

Evansville, Indiana, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room was clean and quiet. The breakfast had a good variety. I felt it was an exceptional value for the money. The pool was clean and the overall property was well maintained. When I am back in Indy this will be the place I stay for sure.

Review collected in partnership with Best Western

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Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review. We appreciate your feedback and hope to see you again! Kind regards, More 

indianapolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the staff is very friendly and helpful rooms are very clean i would recommend staying here again i would suggest my friends and family to use best western your workers are wonderful and very helpful your public laundry room is great im so glad u have it here its a lot easier on me and my family

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your great comments ! We appreciate your feedback and we hope to see you again. Kind regards, More 

Hazard, Kentucky
Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel the last 3 years for a Moto Gp race. Hotel needs a little updating but for the price is average . Parking lot is a little scetchy as one reviewer wrote. Called late Friday to let them know I would be late , they then I formed me that there hotel was closed to a major... More 

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your review...our intentions are not to attack reviews but simply acknowledge incorrect information posted. We are a professional business but unfortunately some reviewers feel the need to embellish their stories and give us a false impression. We have a great housekeeping staff as well as a Front desk staff who are caring and do whatever it takes... More 

Travelers are raving about these Indianapolis hotels

Littleton, Colorado
1 review
3 of 5 stars Reviewed 3 weeks ago

Decent place to stay. Room was clean and hallway noise, etc was minimal. Manager, Debbie, was extremely accommodating by allowing my elderly Mother and I an unusually late check out due to our flight being in the evening. The housekeepers were kind as well.

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your positive comments.. I hope you visit us again in the near future. Please call me if I can assist you with reservations. Kind regards More 

taneytown, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel really was ok. Nothing noticeably terrible. Needs a little updating. The breakfast was not as good as some of the other Best Westerns I had stayed at on a month long trip. The hallway had a musty or smokey aroma but the room did not.

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie S, General Manager at BEST WESTERN Crossroads, responded to this review

Thank you for your comments, we appreciate your feedback. Regards, More 

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