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Hyatt Place Indianapolis/Keystone

Certificate of Excellence
3.0 of 5
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9104 Keystone Crossing, Indianapolis, IN 46240
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Hyatt Place Indianapolis/Keystone
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Ranked #30 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Cyril I Sarasota, Florida
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147 reviews from our community

Traveler rating
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    51
    18
    6
    5
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43
25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel is located in a business complex next to the best mall in Indianapolis. Great service, very clean and very quiet. I highly recommend this hotel, plenty of parking space, staff is very helpful and the hotel is spotlessly clean.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel many times as it is required by my company. I have never had a bad experience here. Rooms are big, exercise room is better than most. The only downside is the breakfast food. It's not because it's bad, it's just that I stay here so much I cant eat the same thing every morning.... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel was clean and the size of the room is very nice. You have a nice size sitting area with big couch that is a sofa sleeper. All Hyatt Place hotels are very similar and rooms are consistent layout. Staff is very nice and welcoming.

Review collected in partnership with Hyatt Hotels

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New Palestine, Indiana
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Our overall experience with the hotel was very good. The staff was very courteous and helpful. The free Starbucks coffee was a nice touch in the lobby. The room was very nice. We like the large couch and sitting area. The bed was very comfortable and the pillows are nice as well. The sink is located outside the bathroom. The... More 

Review collected in partnership with Hyatt Hotels

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Flat Rock, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a novel idea! The entire staff was warm and friendly at every encounter. Way to go, we will be back and will highly recommend to our family/friends. Close to Keystone shopping areas and some really great restaurants,

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Blacksburg, VA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodations at the Hyatt place keystone. The location was perfect for our visit to Indy for the Final Four. This hotel provides great location, easy aces to downtown , entertainment and shopping.

Review collected in partnership with Hyatt Hotels

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Buies Creek, North Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel for a business trip. Spacious room with a dedicated desk and work space. Wi-fi is free and worked very well. Hotel staff was friendly and helpful. Bed was very comfortable. I stayed on the 5th floor on the back side of the hotel, which overlooks a busy highway. The traffic noise was fairly loud and made me wish... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed as part of a package for the final four 2015. The rooms we had were roomy and clean. The staff were very helpful with requests and assistance.......hotel is close to a large mall and lots of great restaurants. Nice Hotel

Review collected in partnership with Hyatt Hotels

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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed March 5, 2015

I truly enjoyed my stay at Hyatt Place on North Keystone in Indianapolis. The front desk staff were courteous and our room was clean. I really enjoyed the comfortable bed as well. I will definitely be staying here again!

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TJYTED, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Thank you so much for the positive review. We appreciate it so much more than you could probably ever imagine. Regardless, thanks again. We definitely, indeed,, look to welcoming you back as soon as possible ;-). Thanks, More 

Fort Wayne, Indiana
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

Clean, pleasant, decent breakfast, quiet rooms IF you ask for one opposite the highway side. You may have to drive to stores for safety's sake, since Keystone is very close but along some dark access roads where drivers aren't looking for pedestrians.

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TJYTED, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Thanks for your positive comments. Please be assured, our "Area of Town" is extremely safe w/ very low crime statistics. Just wanted to point that out. Thanks, More 

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