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All 183 Indianapolis hotels

Extended Stay America - Indianapolis - Castleton

2.5 of 5 Hotel   |   7940 North Shadeland Avenue, Indianapolis, IN 46250
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Ranked #98 of 183 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 6 days ago
Jason J Indianapolis, Indiana
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25 reviews from our community

Traveler rating
    7
    7
    6
    4
    1
See reviews for
3
2
7
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Not really much to boast about here, but it was a very relaxing and comfortable stay. If you are looking to be on a budget and in a location for an extended period, then this hotel and chain of hotels is the way to go. Room came with a kitchen sink, stove, microwave and large refrigerator. Bed was comfortable and... More 

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1 review
2 of 5 stars Reviewed October 23, 2014 via mobile

Thankfully I only stayed one night. I wish I had spent the extra $20 for a nice hotel. Having a kitchen (which is not equipped with so much as a fork except upon specific request) was not worth the cost of the room for me. There were fruit flies, debris and food under the bed, and I smelled someone smoking... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

I appreciate you taking the time to write a review of your experience with us. The cleanliness issues in your room you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am working with my housekeeping staff to review our cleanliness standards so that your experience is not repeated. As well, I regret... More 

Houston, Texas
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 21, 2014

Have stayed here many times, and loved it. This time they have made a few upgrades which make it even better! Flat screens, free wifi, breakfast. My room was clean. I needed extra towels and were given them. And the staff is just the best. The manager Steve I think hires great people. Meeca, Kari and Patrick A. were the... More 

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New Castle, Indiana
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

We stayed here nearly a month. It's quiet. Furnished kitchen. A to go breakfast. Laundry. Convenient location. Housekeeping, maintenance, front desk were all very professional and helpful. Well done! Internet service from Innflux could be better.

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Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

We want to thank you for taking the time to post a review of your stay. We are happy to read that you had a pleasant experience and enjoyed our many amenities. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Morning Sun, Iowa, United States
1 review
5 of 5 stars Reviewed August 29, 2014

This hotel has great staff, clean rooms and very well kept. The area is very nice with easy access to everything you need, for those who don't want to travel far there is a Golden Corral across the street with a discount tied to the hotel, there is pizza, subs, boston Market etc right down the street and a local... More 

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Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding the your resent stay. I am so happy to here that we were able to give you great service and a clean room. The staff and I would like to thank you again for posting your review. We look forward to welcoming you... More 

Swayzee, Indiana, United States
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

We waited to long to book our hotel for the State fair, and this hotel was the only hotel availble within our price range. It was a clean hotel and the staff was very friendly and helpful. There are plenty of restaurants and grocery stores in the area. The one thing I did not enjoy is the fact that if... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

Kimberly - Thank you so much for sharing your experience with us. Please accept our apologies that you had to go to the front desk for kitchenware, our staff members should have delivered them to your room. We will review your feedback with our staff and make sure your experience is not repeated. We are very happy to know that... More 

Rockford, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

GREAT VALUE FOR THE MONEY VERY CLEAN AND COMFORTABLE. STAYED HERE WHILE VISITING FAMILY IN INDY AND I WAS VERY PLEASED, The price was great, u never know what u will get with an extended stay , they exceeded my expectations, and going to breakfast at the Golden Corral across the way was a great way to start out the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

We want to thank you for taking the time to post a review of our hotel. We are thrilled to know that you had a wonderful stay with us. We are glad that you enjoyed your clean, comfortable room and found us to be a great value. Thank you again for your kind words. We would love to provide you... More 

Loveland, Colorado
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 28, 2014

If you have stayed at more than one extended stay hotel, you know that they differ as much as night and day. They all provide a cook top, a refrigerator, and a studio apartment type of room. But, some are much cleaner. Some are well kept. This is one of the better ones. My room is clean. Walls were painted... More 

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Manager_11525, Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our clean rooms with fully equipped kitchens and friendly staff, especially Pat. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future. More 

Buffalo Grove, Illinois
Top Contributor
66 reviews 66 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 28, 2014

like all Extended Stay Americas, the place is clean, the help friendly and the furniture sparse and basic. However, light sleepers might have trouble here. The walls are thin or something. You can easily hear the people in the next room so you are at the mercy of their social habits. It also seems that the amenities of individual units... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that you had a noise issue, we try our best to provide our guests a quite stay . Still, we are very happy to know that we were able to provide you with great service and a clean room . Thank you again... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 20, 2013

I'm here 45 days to do construction in the area. I've had a very positive experience since my arrival. I've been here 30 days so far. I work long hard hours and when I return to my room at the end of the day I just need relaxation and quiet. I've had no problems whatsoever with my room condition nor... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you are enjoying your stay with us. Our main goal is to give our guest's a quiet, and comfortable stay and I am pleased that we have met that goal during your stay. I am glad to hear that our staff... More 

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Additional Information about Extended Stay America - Indianapolis - Castleton

Address: 7940 North Shadeland Avenue, Indianapolis, IN 46250
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Indianapolis - Castleton 2.5*
Number of rooms: 101
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Also Known As:
Extended Stay Indianapolis
Indianapolis Extended Stay

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