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Extended Stay America - Indianapolis - North - Carmel

2.5 of 5
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9750 Lakeshore Drive, Indianapolis, IN 46280
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1 room 1 guest
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Extended Stay America - Indianapolis - North - Carmel
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44 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (44)
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    (13)
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    (22)
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    (5)
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1 review
1 of 5 stars Reviewed 3 days ago NEW

I checked in without hassle but when I went to my room, I began to place down my belongings only to discover a naked man in my bed! My heart felt as though it dropped into my gut as I stood frozen. They made a horrible mistake! A half hearten apology and blaming the "new girl" was all I got.... More 

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Falls Church, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The Extended Stay near E96th St is OK for short business stay. The personnel are nice. The room was like a studio apartment with recliner. Desk/dinette is nice with comfy office chair each side. Kitchen supply kit is available on request, same for coffee maker. Many car dealers within one mile. Two burger places in walking distance. An Irish eatery... More 

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Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you enjoyed our spacious rooms, fully equipped kitchens and friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago

Made reservation a few months ago. Arrive at hotel and am told they are overbooked and had us at another extended stay America. WHAT,!! We only chose this hotel because of being close to our friends home where she was having a party for her 90th birthday. Other hotel was 30-45 minutes away and traffic was heavy. I am 73... More 

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Travelers are raving about these Indianapolis hotels

MOBILE
Level Contributor
75 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed July 28, 2015

I stayed at this property on July 17-21, 2015. Room 321. Check in was no issue. No elevator but the stairs were not terrible. Parking was secure, really too small for my bus, had no issue parking on the street. Basic suite, decent size with a full kitchen. Room was clean, wi-fi and A/C worked fine. Needed a luggage rack.... More 

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Middlebury, Indiana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 9, 2015

I must start by giving my positives, because I believe they are as important as the negatives in any review - the location was nice and convenient. We felt safe at all times, was in a pretty good area. The lady at the front desk was helpful when I called and when we checked in. They also offer a little... More 

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Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 27, 2015

We stayed in the Extended Stay on April 5th. As soon as we got into the room it looked dirty. The recliner in the room looked like it was wet and stained from sweat, and we over looked it. The kitchen was not that clean either. We had a good sleep in the bed that was pretty comfortable with the... More 

Was this review helpful? Yes 1
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 22, 2015

We visited Carmel on the Marathon weekend in April of 2015 and specifically requested a non-smoking room. First thing we smelled upon entering the room, was fresh smoke, as if someone had been in the room and just put out a cigarette. We immediately requested a different room and even though the hotel was completely booked, we were moved into... More 

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Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that the room you were initially checked into was not what you expected. Still, I was very happy to read that our front desk staff acted quickly and relocated you. We will work to better enforce our non-smoking policy moving... More 

Rockford, Michigan
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 1, 2015 via mobile

Although a little out of the way, this hotel offers clean and comfortable rooms. Don't expect daily housekeeping or an attentive front desk, but you will get a very good value. For no frills without sacrificing safety, clean and quiet...

Was this review helpful? Yes 2
san fran
Level Contributor
134 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed October 7, 2014

If you are a blue collar contractor then you might like this place but if you want a decent hotel room then skip it. This is a somewhat rundown place , one of the old Studio Plus properties and they were hideous in their design.They seem more like small institutions. Spend a little more and get something decent off the... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 24, 2014

Horrible nasty place. Supposed to be a non-smoking business but this room stinks like smoke so bad I can't sleep. Writing this at 4 in the morning as a result. Refrigerator unbelievably loud and makes a loud bang when it cycles off also adding to the fun! Cabinets worn and missing lamination. Countertops have knife scratches in them. "Free" Internet... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for taking the time to write a review of our hotel. I am sorry to hear about the issues you experienced with the smell in your room, along with the noise disturbance from your refrigerator. As well, I apologize that our free Wi-Fi, grab-and-go breakfast and the overall condition of your room did not meet your expectations. I... More 

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