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Courtyard by Marriott Indianapolis Carmel

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10290 N Meridian Street, Indianapolis, IN 46290
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Courtyard by Marriott Indianapolis Carmel
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86 Reviews from our TripAdvisor Community

Traveler rating
    31
    32
    19
    4
    0
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19
8
6
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Idaho Falls, Idaho
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The staff were quite friendly and accommodating upon check-in. The room was clean and large enough to suit me, as a single person. I was visiting the area for a family wedding, so the proximity of this establishment to the area was not important. Road construction right outside the room didn't cause undue noise or conflict with me while I... More 

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Richmond, United States
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 19, 2015

My son and I stayed here for a soccer tournament. Just and average Courtyard. Here is a short list of our comments: 1. The beds were very comfortable. 2. The rooms were very small and seemed smaller than the other Courtyards we've stayed in. That being said, we were fine with the room size. 3. The rooms were clean. 4... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

April 27, 2015 Dear Kevin C I want to thank you for choosing Carmel Courtyard for your recent lodging needs and for your valued feedback, this encounter was upsetting for me to hear because this is not the level of guest satisfaction on which Courtyard by Marriott prides it self. I realize this reflects your confidence in Marriott and I... More 

South Pasadena, California
Contributor
13 reviews 13 reviews
6 hotel reviews
4 of 5 stars Reviewed April 18, 2015

I obviously had ignored inputs from other reviewers that there is major road construction around this Courtyard. The Interstate exit at Meridian is getting a major overhaul and I didn't get the massiveness of this until I was getting off the exit to arrive at the hotel on a Wednesday afternoon. The amount of dust blowing out on Meridian caused... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 7, 2015

We stayed at this hotel for a soccer tournament that was being held in the area. Our room was small, but it was beautifully updated and very clean. The pool area and lounge in the lobby were very nice as well. I give this hotel a 3 star rating, but it could be rated a 4 by others. I need... More 

Was this review helpful? Yes 1
Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

April 9, 2015 Dear Kalliifischer, I want to thank you for staying with us and for taking the time to provide feedback on our recent stay at Carmel Indianapolis Courtyard. We do take comments seriously and appreciate all feedback. I am happy to report that we have just this week installed refrigerators in every guest room. In addition I do... More 

Brighton, Michigan
Top Contributor
84 reviews 84 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

The Courtyard was redone a couple of years ago and the common areas are very nice. Rooms have been redone but are a little small. Probably actually a 3 star hotel, but I moved it up to 4 for quality for the dollar.

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Top Contributor
55 reviews 55 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 6, 2015

As a regular Courtyard customer this property pretty much is as traditional as it goes. It's been updated so it has the Bistro area and the lobby so it looks like any Courtyard around the country I've been to. The staff was very friendly at check in and also throughout the lobby as they had a manager's reception going on... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

March 9, 2015 Dear DestressedA, I want to thank you for staying with us and for taking the time to provide feedback on our recent stay at Carmel Indianapolis Courtyard. We do take comments seriously and appreciate all feedback. While pleased that we did meet your expectations I am truly sorry that we failed to exceed to provide a problem... More 

Louisville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

Our stay consisted of just one night. We were in the Indy area for my daughter's softball team. The hotel itself is nice and ultra-clean. No complaints there. The issue I had is we reserved the room online and selected the "Double Queen" room but that is NOT what we got. After getting up to the room (at midnight) I... More 

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 9, 2015

I recently stayed in Courtyard Carmel. I would rate this hotel as average.... nothing spectacular but nothing terrible. Didn't realize I didn't have breakfast included with my reservations (& wasn't offered when I checked in); that was little bothersome just because it is so much easier when it's included. There was a very cold draft coming through the patio door... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

February 10, 2015 Dear Shelly B, I want to thank you for staying with us and for taking the time to provide feedback on our recent stay at Carmel Indianapolis Courtyard. At the Courtyard Carmel we strive to provide a problem free experience as well as outstanding customer service to each and every guest. Unfortunately we failed to do so... More 

Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 20, 2015

I stayed here for one night for a business trip. It was close to the office so location was convenient. The place is well situated right off the interstate, and parking was relatively easy, but I could see how it can fill quickly on busy nights. Overall the place is nice except my horrible experience with the air conditioner/heater. On... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

January 21, 2015 Dear Valued Guest I would like to take this opportunity to follow up with you on your recent stay at the Courtyard Carmel Indianapolis. I realize this experience reflects your trust in Marriott and I am truly sorry for the inconvenience and understand your frustration. I can assure you we take our guest satisfaction seriously and take... More 

Top Contributor
301 reviews 301 reviews
75 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed January 18, 2015

Great value. Room was super clean and very well decorated. Was on the fourth floor/....quiet and a niceview out over Meridian. Check in hostess remembered my name from my calling in reservations and could not have been nicer. Starbucks in the lobby a plus.

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