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Courtyard by Marriott Indianapolis Carmel

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10290 N Meridian Street, Indianapolis, IN 46290
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Courtyard by Marriott Indianapolis Carmel
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Courtyard by Marriott Indianapolis Carmel
Courtyard by Marriott Indianapolis Carmel
Courtyard by Marriott Indianapolis Carmel
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81 reviews from our community

Traveler rating
    30
    30
    17
    4
    0
See reviews for
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8
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (30)
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Top Contributor
56 reviews 56 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As a regular Courtyard customer this property pretty much is as traditional as it goes. It's been updated so it has the Bistro area and the lobby so it looks like any Courtyard around the country I've been to. The staff was very friendly at check in and also throughout the lobby as they had a manager's reception going on... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

March 9, 2015 Dear DestressedA, I want to thank you for staying with us and for taking the time to provide feedback on our recent stay at Carmel Indianapolis Courtyard. We do take comments seriously and appreciate all feedback. While pleased that we did meet your expectations I am truly sorry that we failed to exceed to provide a problem... More 

Louisville
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

Our stay consisted of just one night. We were in the Indy area for my daughter's softball team. The hotel itself is nice and ultra-clean. No complaints there. The issue I had is we reserved the room online and selected the "Double Queen" room but that is NOT what we got. After getting up to the room (at midnight) I... More 

Was this review helpful? Yes 1
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 9, 2015

I recently stayed in Courtyard Carmel. I would rate this hotel as average.... nothing spectacular but nothing terrible. Didn't realize I didn't have breakfast included with my reservations (& wasn't offered when I checked in); that was little bothersome just because it is so much easier when it's included. There was a very cold draft coming through the patio door... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

February 10, 2015 Dear Shelly B, I want to thank you for staying with us and for taking the time to provide feedback on our recent stay at Carmel Indianapolis Courtyard. At the Courtyard Carmel we strive to provide a problem free experience as well as outstanding customer service to each and every guest. Unfortunately we failed to do so... More 

Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 20, 2015

I stayed here for one night for a business trip. It was close to the office so location was convenient. The place is well situated right off the interstate, and parking was relatively easy, but I could see how it can fill quickly on busy nights. Overall the place is nice except my horrible experience with the air conditioner/heater. On... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

January 21, 2015 Dear Valued Guest I would like to take this opportunity to follow up with you on your recent stay at the Courtyard Carmel Indianapolis. I realize this experience reflects your trust in Marriott and I am truly sorry for the inconvenience and understand your frustration. I can assure you we take our guest satisfaction seriously and take... More 

Top Contributor
293 reviews 293 reviews
74 hotel reviews
144 helpful votes 144 helpful votes
5 of 5 stars Reviewed January 18, 2015

Great value. Room was super clean and very well decorated. Was on the fourth floor/....quiet and a niceview out over Meridian. Check in hostess remembered my name from my calling in reservations and could not have been nicer. Starbucks in the lobby a plus.

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Maple Grove
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2014

When we walked into the Courtyard by Marriott, we were greeted by two wonderful staff members! These two people made us feel like royalty from the very beginning! Both Jennifer and Mark were helpful and kind to us. The accommodations were great and the location was perfect --safe and quiet.

Was this review helpful? Yes 1
Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

Dear MapleGroveCardinal, We were delighted to hear that you had a wonderful stay with us at the Carmel Courtyard. Jennifer amd Mark are terrific and I am so glad they were able to assist you during your stay. I will be sure to exend your comments to them both. Thank you again for your great review and we hope to... More 

ohio
Top Contributor
96 reviews 96 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 13, 2014

Traveled with a hockey team for a two night stay. We were all very happy with the rooms and staff. It was a great place to gather and relax between games. A special thanks to the event coordinator for all the assistance to make the weekend go smoothly. We had special request and everything was taken care of.

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

Dear Guest, We read your review and are very happy you had a wonderful stay with us at the Carmel Courtyard. It was nice to hear that the staff as well as Kim, event specialist took great care of you. I will be sure to let her know. We hope to see you the next time your travels bring you... More 

Maryland
Top Contributor
58 reviews 58 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here two nights on business in late September. I don't always stay at Courtyards, but I don't remember them being this nicely decorated. My room seemed to have extras--like a mod coordinating shower curtain and nice red accent walls. The room also seemed larger than most. So I know business travellers don't put shower curtains at the top of... More 

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Dana Point
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2014

I have stayed her many times this year for business. The staff is wonderful. In particular I would like to recognize Jesse, Ashley, Taylor and Benjamin (the world traveler) for their outstanding understanding a dedication to creating an exceptional customer experience. I travel every week and experiencing a property where key staff just "get it" it refreshing. Also, as a... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

Thank you for the wonderful review. I am happy to hear that you enjoyed your stay as well as recognizing our staff members by name. I assure you this means a great deal and I will personally see to it that they see this review. The entire Courtyard team looks forward to seeing you in the future. More 

Mobile, Alabama, United States
Top Contributor
61 reviews 61 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 16, 2014

I had business at the hospital next tot he hotel and this location was very convenient. The hotel has a nice Bistro open for breakfast and dinner that offers a limited menu of Starbuck's coffee. The only downside is there is a space for refrigerators and microwaves but you have to request one in advance and they were out. The... More 

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Kris N, General Manager at Courtyard by Marriott Indianapolis Carmel, responded to this review

Melissa, Thank you for taking the time to write kind review. I am happy to hear that you enjoyed your stay as well as our Bistro. I was disappointed to hear that we were not able to meet your request for a refrigerator and microwave. Melissa if your plans bring you back to Indianapolis please feel free to contact me... More 

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