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BEST WESTERN Country Suites

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3871 West 92nd Street, Indianapolis, IN 46268
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Best prices for: 1 room 1 guest
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BEST WESTERN Country Suites
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BEST WESTERN Country Suites
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152 reviews from our community

Traveler rating
    72
    48
    16
    6
    10
See reviews for
43
36
13
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (40)
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    (37)
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Orlando, Florida
1 review
4 of 5 stars Reviewed 3 days ago NEW

Rooms were clean, comfortable and workout center was nice and the breakfast looked good. Was satisfied overall. Everything was within a 20 minute radius. I would say it was definitely a 3-4 star hotel.

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

Overpriced, dark, bleak, cramped, worn out rooms with bad odors (we checked out multiple) and broken windows, this is by far the worst Best Western I have stayed in. What could their quality assurance brand inspectors have been thinking? Unfortunately, this is race weekend, so we are stuck here. But take a word from the wise, go somewhere else.

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Carmel, Indiana
Top Contributor
54 reviews 54 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel May 15, 2015. The hotel ran my credit card 2 days before the stay, even though the reservation was able to be canceled until 4:00 day of check in. When I checked in, I explained to the rude clerk (I'm fairly certain his name was Seth) that I had a travel card and would like... More 

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Green Bay, WI
Top Contributor
110 reviews 110 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't give many 5 star ratings to hotels. This place was great. I've stayed in too many terrible Indianapolis hotels over the years, so I am coming back here every time I'm in town. Location: 20 minutes to the Speedway or downtown. Easy drives. Tons of places to eat or shop close by. Only problem was the excessive traffic... More 

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chicago IL
2 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I had made a hotel reservation here for May 4th and 5th for a business trip. On May 1, I received this email thanking me for the stay and to take this survey. I called the hotel immediately to let them know that I did not stay at this hotel and my reservation was for May 4th, but the lady... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 4
SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

We value your opinion and appreciate your willingness to tell everyone about your experience. What you have left off of this review is that you have called BW Customer care several times and they are providing proof that you received a confirmation e-mail on both reservations. Your telling them that if they wont make the hotel refund both charges you... More 

South Bend
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

There was an odor in the room, sort of like stale smoke, and there was a hole in the ceiling above the sink that leaked on our last day, it may have been due to rain or may have been a clogged line for the AC. The bed was nice and the rooms are very spacious with a front room... More 

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I was very pleased with this hotel. The room was huge and clean. A great deal for the low price. I felt safe, the staff was friendly, and the parking lot felt like a safe place to leave my car (which was packed to the brim with all of my moving stuff). Very happy with the experience.

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Michigan City, Indiana, Usa
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always stay at this Best Western on our frequent visits to Indianapolis......we love the location, the staff is always friendly & we've never had any issues with the rooms/amenities. This was probably our 10th time staying here, so I guess that says something......!

Review collected in partnership with Best Western

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Logansport, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a great place to stay. Nice people good service with the exception of the internet connections. Better than average food served for breakfast. Rooms are comfortable, Every room is actually two rooms. Suites are clean , with small microwave and refrigerator, two televisions. A couch and a desk area for your computer, but if needing to use... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Verona, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

Its a nice small hotel surrounded by mega hotels. the service is great and the people are great. we have stayed here twice over 6 nights and you wont find a better place to stay for the price and location. the people who work here remember you if you stay frequently

Review collected in partnership with Best Western

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38 photos of this hotel

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