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BEST WESTERN Country Suites

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3871 West 92nd Street, Indianapolis, IN 46268
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Best prices for: 1 room 1 guest
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BEST WESTERN Country Suites
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159 Reviews from our TripAdvisor Community

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Traveler rating
    75
    51
    16
    7
    10
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44
38
14
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Logansport, Indiana
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We frequently stay at this hotel as my husband and family members see doctors in Indianapolis, we do no wish to drive so early. Hotel staff are courteous and helpful. the breakfast was enjoyable. I was very happy to find a vast improvement in the internet service. For the price it is a good value. Room mis clean bed is... More 

Review collected in partnership with Best Western

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Bloomington, Illinois
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, safe, modern, well kept place to stay. Near many restaurants and some places of interest.Close to interstates so there is easy access. Breakfast is traditional continental. Staff is accomodating and knowledable.

Review collected in partnership with Best Western

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Coventry, United Kingdom
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Just stayed here and it was a mixed experience. First the good..... Excellent location for getting around the Indianapolis area. Good sized room with sitting area and two TVs. Comfortable bed and a quiet hotel. Next, the average..... Breakfast was OK but had better. The bathroom was small but generally fine. Now for the bad..... First off the laundry was... More 

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Milwaukee, Wisconsin
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very happy to find this older property has been well maintained and the staff is friendly and knowledgeable. All rooms are suites with king beds and a sofa bed in the 'living room'. The heating/air conditioning unit is NOT a window unit, so sleeping was quiet and comfortable. I most appreciated the extension wall mirror in the bathroom!

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New York City, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed twice now and the service was great. Bill at the front desk is very nice. the value is great with two TVs like a small apartment, Costcos is right next door. I had a nail in my tire and adjacent to the parking lot was a gas station where the mechanis fixed my tire right on the... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

very nice place to stay We had clean rooms and friendly staff only complaint was the breakfast bar was not kept stocked and we had to ask for things Need to add sugar free syrup alsofor the waffles and people that are diabetic

Review collected in partnership with Best Western

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Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Rooms were clean, comfortable and workout center was nice and the breakfast looked good. Was satisfied overall. Everything was within a 20 minute radius. I would say it was definitely a 3-4 star hotel.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 23, 2015 via mobile

Overpriced, dark, bleak, cramped, worn out rooms with bad odors (we checked out multiple) and broken windows, this is by far the worst Best Western I have stayed in. What could their quality assurance brand inspectors have been thinking? Unfortunately, this is race weekend, so we are stuck here. But take a word from the wise, go somewhere else.

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SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

I am sorry you did not find our hotel to your liking. We reduced our RACE week/end rates from previous years and was priced lower than many of the hotels in the area. The other comments listed in your review are in direct contradiction to many of the other comments about us. I am not sure that you are reviewing... More 

Carmel, Indiana
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed May 20, 2015

I stayed at this hotel May 15, 2015. The hotel ran my credit card 2 days before the stay, even though the reservation was able to be canceled until 4:00 day of check in. When I checked in, I explained to the rude clerk (I'm fairly certain his name was Seth) that I had a travel card and would like... More 

Was this review helpful? Yes 2
SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

Thank you Lisa, I have noticed your first review from Jan 25 2015 in addition to this one. I am sorry it took so long for a credit to show up on your Discover card, It was credited back when you checked in. I am further sorry that we are unable to process a travel card without the card number.... More 

Green Bay, WI
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 17, 2015

I don't give many 5 star ratings to hotels. This place was great. I've stayed in too many terrible Indianapolis hotels over the years, so I am coming back here every time I'm in town. Location: 20 minutes to the Speedway or downtown. Easy drives. Tons of places to eat or shop close by. Only problem was the excessive traffic... More 

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38 photos of this hotel

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