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All 182 Indianapolis hotels

BEST WESTERN Country Suites

3.0 of 5 Hotel   |   3871 West 92nd Street, Indianapolis, IN 46268
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Ranked #40 of 182 hotels in Indianapolis
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 4 days ago
AaronHur Madison, Wisconsin
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80 people have reviewed this hotel

Traveler rating
    37
    23
    11
    3
    6
See reviews for
27
12
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Madison, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Our stay here was quite an experience. With my half-empty glass in one hand saying "1 star!" and my half-full glass in the other saying "5!", I'm left to give them a 3. Started on the wrong foot at check in where we were greeted with a less than pleasant odor in the lobby. They had fans going, so I... More

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Murrells Inlet
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice clean rooms with great amenities, close-by to everything and a professional caring staff and a safe location at this Best Western. You get all of this at great rates. I always stay here when I visit Indianapolis.

Review collected in partnership with Best Western

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Marblehead, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Definitely would recommend this hotel suite for others who are traveling. I stayed the evening alone because I was on business but felt that it would have accommodated myself and my finance' just fine for pleasure as well. Love the separation between the setting area and actual bedroom part of the suite.

Review collected in partnership with Best Western

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Milan, Ohio
1 review
1 of 5 stars Reviewed 3 weeks ago

I would not recommend this hotel to my worst enemy!! As you walked down the corridor to the rooms it smelled like kitty litter, cigarette holes on furniture and bedding!! We went to Cosco to get bathroom cleaner to use before we felt comfortable in showering!! Not a good experience :(

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SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

We are embarrassed about the smell this guest is speaking of and I was not made aware of any cigarette burns in bedding. We have 1 room with a burn on the arm of the sofa, the bedding has all been replaced in the old smoking rooms as we are now a 100% non-smoking property. We had a water leak... More

Milwaukee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

We booked this hotel for a Karting event at Fast Times on Valentine's Day weekend. We arrived late, and were greeted by Seth and Robbie. They were very kind and efficient in getting us checked in and remembered we were the ones going karting. They provided directions and wished us good night. Due to it being Valentine's Day, there was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

Thank you for your review, and again wish to apologize for your inconvenience. We are very happy that you otherwise enjoyed your stay with us and hope to see you again soon. Kind regards, Seth DeVine More

Euless, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2014

Our stays have always been pleasant. The rooms are clean and the beds are very soft and comfortable. The breakfast has always been good and stocked well. Will definitely stay again. Staff was friently and the price was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

We will always try our best to exceed our guests expectations. This is what makes us stand out from our neighboring properties and why we are the hotel most people choose to return too when in this area. Thank You for your time and review of our property. Seth More

Muncie, United States
2 reviews
5 of 5 stars Reviewed February 14, 2014

I had to rate the hotel to leave this response. I havent stayed at this hotel, but in defense of the managers claims, I have to respond. I also booked a hotel through Expedia.(different city, different hotel, it was a Hilton) This was a couple of months in advance of my stay. It was a pay in advance, non-refundable rate.... More

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Dahlonega
Contributor
18 reviews 18 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 9, 2014

Our stay in late January at this Best Western was mixed. Quite frankly, having a smaller-sized suite for well under $100 was fully satisfactory, and we’ll likely stay again, next time we’re in Indianapolis. But there were a few “issues.” The room was nice, with perfectly functioning plumbing and electronics. The room lighting was dim and chilly, in stark contrast... More

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SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

This guest has not given the FULL STORY! I should mention that there is a cheaper rate for walking in without reservations but you must understand that this is not advisable if you must have a room. This rate is not valid when arriving with a reservation as it is a LAST Minute Deal and only available if there are... More

Cory, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2014

We have stayed in the Best Western in Indianapolis several times. This was the perfect quiet location and still close to everything. Everyone was friendly and courteous. The manager was friendly and the hotel seemed in better repair than last time we stayed.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

Thank you for taking the time to tell the world about your stay at BEST WESTERN Country Suites. We love what we do and it shows as we care for our guests. I do hope to see you stay with us again Soon. Thank you, Seth DeVine More

Duluth, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2014

Was leery because the price was so good. Really enjoyed my stay. The hotel staff was wonderful and the rooms were very nice. Don't hesitate to book a room here. You too will be pleasantly surprised. Great location close to many restaurants and shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
SETH_DOS, Director of Sales at BEST WESTERN Country Suites, responded to this review

We are very glad to have had you stay with us, especially as long as you were here. We all pride ourselves on great customer service as well as quality accommodations. We would most certainly enjoy another visit from you in the near future. We are all sending you our best wishes to Duluth, MN. Thank you for your time... More

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Additional Information about BEST WESTERN Country Suites

Also Known As:
Best Western Indianapolis
Indianapolis Best Western
Best Western Country Hotel
Address: 3871 West 92nd Street, Indianapolis, IN 46268
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Indianapolis
#10 Green Hotel in Indianapolis
#32 Business Hotel in Indianapolis
#54 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Country Suites 3*
Official Description (provided by the hotel):
In the words of several of my guests "Indy's Best Kept Secret" Or "This is a Gem of a hotel" We are an all suites hotel on the northwest side of Indianapolis with easy access to downtown & interstates you are just minutes from anywhere in the city. We are unique to the hotel industry offering 2 room suites with a buffet style hot breakfast, 24 hour business center and a 24 hour fitness center in addition to access to Costco & LA Fitness. We are blocks away from The Pyramids of Indianapolis and Caribbean Cove's indoor Water Park. ... more   less 
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