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Homewood Suites by Hilton Indianapolis At The Crossing

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2501 East 86th Street, Indianapolis, IN 46240
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1 room 1 guest
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Homewood Suites by Hilton Indianapolis At The Crossing
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351 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savannah, Georgia
Level Contributor
158 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our recent two night stay here. The staff was friendly and attentive, and our room was a bit larger than the other Homewood Suites we'd stayed in during our trip. We particularly enjoyed the warm scones and bacon for breakfast! They're a bit out of the ordinary for complementary hotel breakfasts, but if I had my way, they'd... More 

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More 

Blue Springs, United States
4 of 5 stars Reviewed 2 days ago NEW

Hotel was in nice area and close to large mall and many restaurants. Complimentary breakfast was very good and laid out nicely and with plenty of room to maneuver. Outdoor stairs leading to 2nd floor rooms did not look good (wood used did not hold up well) but rooms were quiet and well-kept. Nice kitchen area with full refrigerator.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More 

Valparaiso, United States
1 review
2 of 5 stars Reviewed 1 week ago

This was a room with two full beds. It was 200 a night and it felt like an above average college stay. There were cigarette buds everywhere and the room looked old/not fresh clean. It smelled and the beds were very average. I would expect to pay half the price for this place.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Bloomfield
2 reviews
3 of 5 stars Reviewed 1 week ago

I am use to high standard when it comes to Homewood Suite, very disappointed. Glad me a room knowing that the A/C didn't work. Had to move. Breakfast was not very good either. Would not return to this place.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Port Huron, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Late arrival, had a meeting, kids unpacked and got settled. Room smelled musty and of pet urine. Discovered kitchen floor was filthy after wiping up a water spill - towel turned black/brown. Out of curiosity I wiped the bathroom/vanity floor and towel turned black/brown. Disgusting. The next morning found old coffee grounds and a dirty coffee pot. Powdered coffee creamer... More 

Was this review helpful? Yes 1
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

Wexford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The layout of the hotel provides as much privacy as you desire. The pool wasn't big but there were plenty of comfortable and adjustable chairs and plenty of room to lounge in the sun, and the lobby with restrooms is right next door if you don't want to go back to your room or need the staff. The kitchenette provided... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We greatly appreciate the feedback and the time taken our to comment regarding your recent stay here at Homewood Suites. I am very glad you had such a wonderful experience. We hope to see you next time. More 

Topeka, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stay at Homewood Suites throughout the Midwest-this is our hotel of choice...until now. Suites were very very small with entrance into rooms from the outside. The front desk staff were rather snotty. Way over priced for the type of room. This glorified Super 8 is not Hilton worthy at all!

Was this review helpful? Yes 1
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for recent feedback regarding your stay. I will of course do my part in relaying this message to management in regards to your experience and also comments on the hotel. We will be going througha full remodel come late 2015, and I would definately use feedback so they are aware of your conerns. More 

Elkhart, Indiana
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a One Direction concert that was downtown Indianapolis. Had easy access on and off expressway. Wanted to be close to Keystone for some shopping. This hotel is very close to shopping area; within a few blocks. Very quiet, private area. Grounds, and room were very clean. Room was a little old--some stains on couch. The pull... More 

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We greatly appreciate as a hotel we were to accomodate your recent stay here at Homewood Suites. More 

Baton Rouge, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

When we had our family reunion, we were able to fit in a suite at the end of the day and catch up. We also felt comfortable gathering in the hotel lobby when our group became too large for meeting in one of the suites. We were made to feel right at home.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

THank you for taking the time to provide our hotel with such positive feedback. We greatly appreciate that we were able to accomodate your needs during this very special gathering. We hope you will stay iwith us for your future stays. More 

Ventura, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Picked this hotel because it was in partnership with the medical facility where my son was being treated. THE STAFF AND ROOM were fantastic. Breakfast was a full buffet and I knew in advance but I was so appreciative of the wine/beer managers reception. Needed after a day at the hospital. Couldn't be happier with this choice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for taking the time to provide our hotel with such postive feedback. We greatly appreciate that our hotel was able to meet your needs. If there is anything we can do for you please feel free to contact us at anytime. More 

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