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Homewood Suites by Hilton Indianapolis At The Crossing

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2501 East 86th Street, Indianapolis, IN 46240
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Homewood Suites by Hilton Indianapolis At The Crossing
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335 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Columbia City, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

From the beginning of our trip the check in process was a bad experience. Room was not ready when we tried to check in at 3:15 pm. Staff treated my family very poor and stated check in time was by 4 pm when it was clearly stated on their website 3pm. Was not accommodated until 4:30 pm. Given a room... More 

Review collected in partnership with Homewood Suites by Hilton

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Des Moines, Iowa
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My family stayed at this hotel as part of a combination work and personal trip. We chose it based on previous TripAdvisor reviews. We were not disappointed. The room--actually suite--was spacious and clean. Our particular suite had a living room, kitchen, separate bedroom and bathroom. Plenty of room for a family of four which was appreciated. The hotel property was... More 

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Bartlett, IL, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

You have run out of luck if your room is by the basketball court. No amount of insulation blocks the sound of basketballs. And for our stay staff gave some kids the basketballs at 10:15pm. Stupid. The design of the property must not have been approved by an adult who travels.

Review collected in partnership with Homewood Suites by Hilton

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Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed here with a team for a baseball tournament. I had never stayed at a Homewood Suites before, and I was very happy with the choice! Rooms were clean and large and the property was well maintained. This is in a very nice area, too.

Review collected in partnership with Homewood Suites by Hilton

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John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More 

Cleveland, United States
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The room was very clean and didn't have a particular smell. I took full advantage of the full sized fridge throughout my say. My only complaint about the stay was the level of sound that made it into the room from outside sources. Anything happening in the halls, had the same sound level as if it were happening in the... More 

Review collected in partnership with Homewood Suites by Hilton

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John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! Greatly appreciate the feedback regarding the noise in suite. Our hotel is going through a full remodel renovation later 2015. All feedback is greatly appreciated during this time. Thank You More 

San Antonio, Texas
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I just had a fantastic stay at the Homewood Suites in Indianapolis. This hotel is actually a very comfortable enclave close to every attraction you could imagine. It is quiet and comfortable, with staff providing 1st class customer service. The rooms were clean and uncluttered, the grounds and pool area were well appointed, and all in all it was one... More 

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John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! More 

Indianapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spent a night in the Homewood Suites. The room was quite nice, check in staff were excellent and the breakfast included with the room was very good. Would stay there again, in fact, probably will soon.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon! We as a staff greatly appreciate the time taken to provide feedback regarding out hotel. If there is anything we can do in the near future, please feel free to contact the... More 

Lawrenceville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at this Homewood Suites. It was a business trip each time, booked by my employer. It is quiet, comfortable, but close to everything. The staff is very friendly. Check in was easy.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

I wanted to say thanks for your recent stay here at our hotel. I hope you felt at home. We can't wait to welcome you home again soon. More 

Santa Maria, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel 3 or 4 times now. The first three times I probably would have given it 4.5 or 5 stars. Maybe it's the green trees that surround the property, making it feel insulated, maybe it's the fact that each unit is like a small apartment, maybe it's the friendly service, but I find myself feeling very... More 

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John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We greatly appreciate the feedback regarding our hotel. I'm glad you enjoyed your stay here at Homewood Suites. I do want to let you know all feedback is taken in to great consideration. Our hotel is going through a FULL RENOVATION come end of 2015. information commented above will be noted and taken into count. I hope you will be... More 

Charleston, West Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was very clean and services were above average. Hotel has a home feeling because it has seperated buildings that are close to the main lobby and services. nice pool and basketball area for play time and exercise. Small are in back has a picnic and capfire setting that is nice for families. No hoo-ups for video games on televisions.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Front Office Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thanks for the positive feedback regarding your recent stay here at Homewood Suites, we hope you felt at home. If there is anything we can do to be of assistance please feel free to let us know. Thank You More 

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