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Homewood Suites by Hilton Indianapolis At The Crossing

Certificate of Excellence
3.0 of 5
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2501 East 86th Street, Indianapolis, IN 46240
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Homewood Suites by Hilton Indianapolis At The Crossing
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Ranked #45 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Aleta B Indianapolis, United States
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316 reviews from our community

Traveler rating
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    12
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105
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105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • All months
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Indianapolis, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Room was clean and huge, with living room area and separate bedroom, I appreciated the fridge. The morning breakfast and evening dinners with wine or beer were great. I love staying here when in town.

Review collected in partnership with Homewood Suites by Hilton

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Fort Wayne, Indiana
1 review
1 of 5 stars Reviewed 5 days ago NEW

I've stayed in this hotel several times and it has previously been great, but this trip was a disaster. The rates were extremely high ($269/night) for some event, and when I checked in to my room-- the door did not lock. Someone came to look at it, agreed it did not lock and said "I don't know how to fix... More 

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MOUNT PROSPECT
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Room was not cleaned after the 1st night and ran out of toliet paper (no spare rolls in room). TV didn't work right and the parking is sparse and not convenient if you arrive back at the room later in the evening.

Review collected in partnership with Homewood Suites by Hilton

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New Boston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Feels like you are staying at a resort rather than a hotel! If you need a fast internet connection it is not offered. Great hot breakfast and supper. Good security and great location. Surrounded by trees, feels very private.

Review collected in partnership with Homewood Suites by Hilton

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John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We are grateful that you had a wonderful experience here at the Homewood Suites Keystone Crossing. Our hotel will be going through a FULL remodel/ renovation coming late 2015. We hope you choose our facility for future needs, and greatly appreciate all feedback. More 

Las Vegas, Nevada
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Because they have early check-in before I got there it took about 2 minutes to get my key. Then they girls explained they have hot breakfast and evening dining on week nights. The room is very clean and a suite with two televisions kitchen with full refrigerator. I personally would have liked a larger coffee pot but it worked out... More 

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John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We greatly appreciate the positive feedback regarding the staff and facility here at Homewood Suites Keystone Crossing. We hope you choose our hotel for your future needs. More 

North Street, MI
Top Contributor
54 reviews 54 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the fourth time we have stayed here, due to husband's medical appointments in Indy. It is the perfect place to land for quiet, apartment-like setting. Bedrooms are separate from the living area and there's a full sized fridge and microwave in the kitchen. Breakfast is served daily and wine, beer, and dinner are served Monday through Thursday. Prior... More 

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John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We appreciate the positive feedback, and it was our pleasure to accomodate your stay. We hope to see you soon! More 

Northwest Indiana
Top Contributor
150 reviews 150 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights for soccer tournament. Very happy with accommodations. Large room for decent price, separate bedroom with large bathroom from kitchenette and living area. Almost felt at home. TV reception/clarity could have been a little better but everything else worked wonderfully. Great WIFI and excellent complimentary breakfast with good coffee. Helpful and friendly staff, too.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We greatly appreciate the positive feedback, and it was our pleasure to accomodate the teams during this special event. We hope you choose Homewood Suites at Keystone Crossing for future needs. Have a great day. If there is anything we can do feel free to contact the Hotel at anytime. More 

Long Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Due to the lack of vacancies in downtown hotels, I fortunately stayed at this Keystone at the Crossing location. I would recommend this facility to anyone. You won't be disappointed. The staff is extremely friendly and VERY helpful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

It was our pleasure to fill your accomodations. I hope the location was as you expected. We hope you choose Homewood Suites at Keystone Crossing for your future needs. Thank You More 

Dayton, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Homewood Suites is a great chain...however this particular hotel was not good at all. The people were great. We could hear every conversation of everyone else through the thin walls. We could hear the steps everytime someone walked.

Review collected in partnership with Homewood Suites by Hilton

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John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

We apologize for the inconvenience that your stay may have caused. Our hotel will be going through a full rehab renovation later this year. We will definitely take this into consideration. And if there is anything we can do, please feel free to give the hotel a call at anytime. More 

Fort Wayne, Indiana
Top Contributor
56 reviews 56 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just needed an overnight stay, but wished we could have stayed longer! The staff was very friendly and helpful, as the room we initially got was not a double as requested, but that was fixed right away. The front desk even moved us to a easier access (ramp and not stairs getting into the building) for my senior mom. The... More 

Was this review helpful? Yes
John E, Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for the positive feedback. We appreciate your business and hope to see you on your next visit to Indianapolis! More 

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