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All 185 Indianapolis hotels

Homewood Suites by Hilton Indianapolis At The Crossing

3.0 of 5 Hotel   |   2501 East 86th Street, Indianapolis, IN 46240
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81%
Ranked #23 of 185 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Michael I Palatine, Illinois
  • Reviews (234)
  • Photos (37)
  • Amenities
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  • Room tips (47)
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234 people have reviewed this hotel

Traveler rating
    127
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Palatine, Illinois
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Found this place on Trip Advisor, prepaid for the room, which they upgraded, clean, actually came with a kitchenette, the hotel was less than 5 minutes from the highway, good breakfast, friendly staff, would go back again.

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Carlinville, IL, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We needed a place where eight of us could stay along with our classic vehicles for the Good-Guys Show at the fairgrounds. This was in a quiet, safe environment with easy acess to the fairgrounds. Although it was not well marked (we missed it completely the first time) we were able to get turned around. Staff was extremely helpful and... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Joyce, Thank your the review and your comments. We hope to see you again soon. Sincerely, Barry Barenfanger General Manager Homewood Suites Keystone at the Crossing More

Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 4, 2014

Worst Hilton property I ever stayed at, and I've been to quite a few. Room 232. Loose floor molding in kitchenette, fridge hinged in the wrong direction, kitchen cabinets all banged up, dish washer not mounted to counter top, hot tub empty, pool not cleaned. Second bedroom was a bed and a TV ... nothing more. 2nd room looked like... More

Was this review helpful? Yes 2
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Thank you for the review. I am truly sorry your stay was not a pleasant one. The vast majority of our guests leave happy and very pleased with their stay. I will make sure we address the issues mentioned in your review as we take all comments and reviews very seriously. Our hope is that we are notified during the... More

Knox, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

This is the best hotel we have ever stayed in any where!!! They could teach others how to do customer service!!! We have a pet and she was treated awesome!!! They provide pet bags so their grounds stay perfectly clean!!! It is like being in the country, yet extremely close to everything!!! Thank you Homewood Suites!!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Mac, Thank you for the wonderful review. Hope to see you again soon. Barry Barenfanger General Manager Homewood Suites Keystone at the Crossing More

Indianapolis, United States
1 review
5 of 5 stars Reviewed June 1, 2014

Recommend the location and easy access. Memorial Day weekend stay and still manage to get in/out and quick access to the highway. Discreetly located and quiet. I wish they had beds like Hilton Garden Inn but it was booked solid.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Michael, Thank you for the great review. We greatly appreciate it. Barry Barenfanger General Manager Homewood Suites Keystone at the Crossing More

Valparaiso, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2014

Have stayed in several hotels in the Indy area and this is by far the best. The 2 room suites are very spacious and that means you can't see the hallway when in bed and hear all the extra noise. Superb service from the staff, manager's reception has good food, place is nicely cleaned and the value is exceptional. Much... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Jayni, Thank you so much for the great review! Hope to see you again soon. Barry Barenfanger General Manager Homewood Suites Keystone at the Crossing More

Union, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

Best thing about hotel is the staff very friendly. The front desk always make sure you know the when and where's. It is close to shopping and any restaurant you may want. The free breakfast is good with change in menu frequently. The dinner is also good. They have a small fire pit in back for guests and is very... More

Was this review helpful? Yes 1
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Dan, Thank you so much for the great review. You are greatly appreciated Dan! Sincerely, Barry Barenfaner More

Mountain Home, United States
1 review
5 of 5 stars Reviewed May 9, 2014

The hotel staff made my stay at this hotel very pleasant. I especially enjoyed the variety of breakfast items and the one evening meal that I had. The only negative comment is that the carpet in the room looked rather worn, but it was just at the entrance and it was still clean, just a little ragged.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Renee, Thank you for the great review! We greatly appreciate it. Sincerely, Barry Barenfanger General Manager Homewood Suites Keystone at the Crossing More

1 review
2 of 5 stars Reviewed May 7, 2014

I was staying at the hotel and have two young children that can be loud. I understand that this can be disruptive to other guest. However, I was called 3 times between 9:30pm and 10:30 pm by the front desk asking me to keep my children quite secondary to complaints by other visitors. Each phone call continued to wake up... More

Was this review helpful? Yes
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear Scott K, Thank you for your comments. This was a difficult situation as we had many complaints of noise. Our focus is to have a peaceful quite stay for all of our guests every stay and as you noted we address and take complaints seriously. Sincerely, Barry Barenfanger General Manager More

Findlay, Ohio
Top Contributor
58 reviews 58 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 5, 2014

Stayed for a graduation and it was an excellent hotel. Had a two bedroom suite. The room was clean but the bedroom with two double beds had pretty narrow doubles (definitely not queens and seem more narrow then standard double.) The breakfast was fair (typical) but the front desk staff especially at check in was wonderful and helpful.

Was this review helpful? Yes
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review

Dear TS, Thank you for the great review! We hope to see you again soon. We appreciate you! Barry Barenfanger General Manager Homewood Suites Keystone At the Crossing More

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Additional Information about Homewood Suites by Hilton Indianapolis At The Crossing

Address: 2501 East 86th Street, Indianapolis, IN 46240
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis At The Crossing 3*
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Homewood Suites
Indianapolis Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Indianapolis #22 Romantic Hotel in Indianapolis #36 Family Hotel in Indianapolis
Hotel Class
Number of rooms
116

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