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Marriott Indianapolis North

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3645 River Crossing Pkwy, Indianapolis, IN 46240
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1 room 1 adult
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Marriott Indianapolis North
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251 Reviews from our TripAdvisor Community

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Ladera Ranch, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 25, 2015

I have stayed at this hotel at least 10 nights a year over the last six years and must say it has continue to get worst each time I have stayed there. I love the Marriott brand, but this hotel is not up to the standard. The lobby, restruant, bar and front desk staff are nice, but the rooms have... More 

Helpful?
Thank ARA572
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear ARA572, Thank you very much for staying with us and for taking the time to share your feedback with our team. Thank you as well for the kind words regarding our restaurant and front desk staff. We are certainly sorry to hear that you have had difficulties with different things in our rooms over your past six years of... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed December 25, 2015 via mobile

This hotel may be somewhat dated, especially by Marriott standards, but it's still a nice hotel with wonderful people who provide excellent and friendly service. We stayed in a room with a nice view over the lake where you could see the downtown skyline. The hotel is close to plenty of shopping and restaurants, and easily accessible from many parts... More 

Helpful?
Thank odogg40
Maineville, Ohio
Level Contributor
123 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed December 15, 2015

This was primarily a shopping trip to some of the upscale malls located near here.We had an upper floor rooms with great views of the lake.We happen to be Gold class members so there were evening food perks in the lounge.Good wifi.Many good restaurants close.We did not try the on premise one.

Helpful?
Thank Bob W
Chicago, Illinois
Level Contributor
55 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 7, 2015

The location is pretty good if you are in town for a shopping trip, literally a 3 minute walk from the mall. We stayed here because we were not able to find a hotel downtown by the Lucas Oil Stadium. So it is kind of a hike to get downtown but that was our fault. Around the hotel there are... More 

Helpful?
Thank ChicagoCody
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Chicago Cody, Thank you very much for staying with us and sharing feedback on your stay. As well thank you for your compliments to our housekeeping team, they will be pleased to know they helped make your stay better. If you do find yourself staying up on the Northside for shopping or other business in the future, we hope... More 

Missouri
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 18, 2015

If you want to flash back to 1995, this hotel is for you. The staff was very friendly, but the decor has probably not been updated since built. Overall, the property seems clean, but appears very worn out. The room was spacious, but very dated. Wallpaper was peeling and the lighting was horrible. Not a great value for the money.... More 

Helpful?
Thank Mizzou2002
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Mizzou2002, Thank you for staying with us and for taking the time to share your recent experience at the Indianapolis Marriott North with our team. As well, thank you for your kind words of praise for the service of our staff and housekeeping team. I am very sorry, however, that our current appearance was not what you had anticipated.... More 

Rochester, Minnesota
Level Contributor
208 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 15, 2015

A small group of us had a meeting at the hotel. The meeting rooms were excellent and the chairs comfortable for several hours. The hotel rooms were Marriott quality. I arrived quite late and received great service from the staff. I personally like the softer beds of the Marriott and sleep well. The room prices were quite reasonable.

Helpful?
Thank RonJmn
Geneva, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 13, 2015

I was visiting my daughter who goes to Butler in Indianapolis. We reserved room way in advance and were looking to have great time. Checked in at 3:30 and noticed that the room is one king instead of two queens as requested. No big deal, I talked to front desk and requested rollaway. I was told it will be in... More 

Helpful?
Thank Lee L
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Lee L, Please allow me to apologize for your poor experience while staying with us as our guest during parents weekend at Butler. Upon reading the feedback you had provided on your stay, it was apparent that there were communication errors on the part of our team that would have avoided the situation you encountered with the rollaway bed,... More 

boston, ma
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 11, 2015

Quality of room was fine and consistent with a suburban Marriott. Good sized room in a great location next to the mall and restaurants. Omelet station was better than most places, and the services at the restaurant and with staff is excellent.

Helpful?
Thank simonpoo
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear simonpoo, Thank you very much for taking the time to share feedback on your recent stay with us at the Indianapolis Marriott North. Your kind comments will be shared with our hotel team and especially the restaurant team and I am certain they will appreciate the feedback. We look forward to having you as our guest in the future!... More 

Amherst, Massachusetts, United States
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 11, 2015

I was in Indy with a large group on a business trip. Our meals were banquet style for about a hundred people. Banquet food is typically just fair; this was quite good. Why I'm writing is because the service in the banquet facility was perhaps the best I've ever experienced. The staff treated you as if it was an exquisite... More 

Helpful?
Thank Pierre R
Matteson, Illinois
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 11, 2015

The staff is outstanding in this location. The Concierge staff make you feel like family and are attentive. They take good care of you and even call you by name! Had afternoon cocktails and appetizer at the bar and great service was again delivered. Rooms are clean and spacious. Beds are quite comfortable with plenty of pillows! If you book... More 

Helpful?
Thank Carol G
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