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Marriott Indianapolis North

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3645 River Crossing Pkwy, Indianapolis, IN 46240
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1 room 1 guest
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Marriott Indianapolis North
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225 Reviews from our TripAdvisor Community

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Traveler rating
    91
    79
    33
    14
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lyman, South Carolina
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, clean rooms and great customer service. Onsite restaurant has a wonderful breakfast menu. Ample parking, well lit parking lot. Was in town on business and did not have time to check many amenities. Really good location, near lots of restaurants and shopping.

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Milwaukee, Wisconsin
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Marriott was the contracted hotel for the tennis sectionals in Indy. Unfortunately, they said double queen beds were not available, which was a bit of a headache and inconvenience for some of our team. They tried to compensate a bit. Kaiti at the front desk was a real jewel and great help for me! I am a Marriott Rewards member,... More 

Was this review helpful? Yes 1
Port Huron, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was friendly, room was average. Disappointed that an extended check out was $65 charge - seems steep for a major hotel chain. Breakfast a bit over-priced so opted to go elsewhere. No free Wifi - that was crazy. Location is prime for that area. Plenty of restaurants, bars, shopping.

Was this review helpful? Yes 1
Florence, Kentucky
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel, great staff but place needs to be updated. Plenty to do near by and lots of places to eat but rooms are hold. Staff was very helpful. Being a Marriott we expected a little more, rooms are clean and safe but just old.

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G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Ralph L, Thank you very much for being our guest and for sharing feedback on your recent stay with our team. As well, thank you very much for the kind words on the service from our staff, everyone certainly appreciates the positive feedback. You might be pleased to know that we are in the final planning process of a... More 

La Habra, California
Level Contributor
206 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I come to this Marriott for business trips. It is located in a great area with a mall nearby and great restaurants, on a small lake. So the location is great. The service is also very good. However, the hotel is in need of a serious make over. I don't just mean the decor - but do to the age... More 

Was this review helpful? Yes 1
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear ALinCA5512, Thank you very much for taking the time to share feedback on your stay and for the kind words for our team. They certainly strive to provide excellent service and take great pride in caring for each of our guests. I am very sorry, however, that our current appearance was not what you had anticipated. We strive to... More 

Philadelphia, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is average since it's very old and could definitely use an update. The rooms are slightly above average in size, but the beds are very worn out. Some beds feel slanted or have bumps/dips in the mattress, so not too comfortable. The best thing here is the Platinum lounge, where the evening/breakfast food is more varied and tastier... More 

Was this review helpful? Yes 1
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Matthias L, Thank you for staying with us and for your kind words regarding the Platinum Concierge Lounge, we do take pride in trying to provide a variety of delicious choices for our guests. I am excited and happy share with you that we are in the final process of planning for a full renovation, which will include all... More 

Oriskany Falls, New York
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 16, 2015

My family and I stayed here over a Saturday night. Our rooms were clean and comfortable. The beds were comfortable and the climate control system worked very well. The bathrooms were clean and roomy. However, they were all inclusive with the sink and mirror in with the shower and toilet. The shower worked well with nice hot water and good... More 

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North Central Indiana
Level Contributor
189 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed July 12, 2015

We stayed here while in town for a wedding. We were disappointed in the quality of the bedding. Normally Marriott has the best beds however this hotels mattresses were unfortunately very hard. We also thought the decor was a bit dated. The next time we will stay at the JW downtown.

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G M, General Manager at Marriott Indianapolis North, responded to this review

Dear HoosierDady, Thank you very much for allowing us to have you as our guest while you were in town for the wedding festivities. I am sorry that you did not find the beds as comfortable as other Marriott Hotels you have traveled to, typically the comfort of our beds is something on which we receive excellent comments. As all... More 

Woodbury, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 8, 2015

I might as well stayed at the Motel 6. This hotel clearly only caters to their common areas, catering and events. The room was filthy, the bathtub was broken and the staff could not be bothered to attend to my needs. The Internet either didn't work or was so slow that I could not do business online. I went to... More 

Was this review helpful? Yes 1
G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Mr. Brian C, Thank you very much for taking the time to write a review and share your feedback on your recent stay with us at the Indianapolis Marriott North. We pride ourselves on delivering a positive memorable hotel experience during our guests travels, and upon reading your feedback from this stay, it is obvious we fell embarrassingly short... More 

camberley
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 6, 2015

Stayed here for 6 nights in June whilst on work. The hotel is ideally setup for the busy traveler, whoever, as I was there on the weekend their were several weddings occurring. Room was fine, good size, bathroom, clean and practical. Bar area was quite lively at time with good friendly staff and nice to sit out on the terrace.... More 

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