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Marriott Indianapolis North

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3645 River Crossing Pkwy, Indianapolis, IN 46240
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205 Reviews from our TripAdvisor Community

Traveler rating
    85
    73
    28
    14
    5
See reviews for
41
33
13
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (205)
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    (57)
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were visiting our daughter who attends Butler University. Her new apartment is on Keystone, so this location was very convenient. The hotel is nicely done and updated, the rooms was clean and comfortable.

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for the Indy 500. Clean hotel, nice deck overlooking the pond to have drinks. Very close to shopping mall with all the big department stores including Nordstroms and Saks. Many restaurants nearby as well.

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Chevy Chase, Maryland
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed in the Marriott Indianapolis North property for business travel. I found the property to be very typical of Marriott full-service properties. The Marriott staff were very welcoming when I arrived and provided me a comfortable room immediately on check-in. My room was clean and well appointed and had a substantial desk and work area that I found... More 

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Saint Louis, Missouri
Top Contributor
93 reviews 93 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was great! The fitness center was ok. The rooms are clean and comfortable. I loved being able to look out at the lake from my room and the dining area. My stay was exactly what I have come to expect from any Marriott property and that is clean an comfortable with great service an overpriced wifi.

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Delaware, Ohio, United States
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during an out of state soccer tournament. The property was lovely as was our room but getting to the hotel took a little doing. It's set back in a commercial shopping area and you've got to wind your way back through a good deal of traffic. And the roadways are rough. A travel agency handle... More 

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Loveland, Ohio
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in a room which was lake side during my visit. Upon arrival I thought this was a great view and room. That was until about 8 PM when music started pounding off my window from the outside. After calling front desk I was told it's from Chammps Bar across the lake which has live music outside during the... More 

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G M, General Manager at Marriott Indianapolis North, responded to this review

Dear Matt H, Thank you for staying with us at the Indianapolis Marriott North. I am certainly sorry that your stay was less than excellent and that the music from across the lake was not handled correctly. Please know that this has been addressed with our hotel team and our neighbors across the lake so that our guests are not... More 

Brooklyn, New York
Top Contributor
64 reviews 64 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff of this hotel are great! I'll start with that. They go above and beyond - they really do. They all need raises!! This hotel is fine. It does the job. Restaurant cooking - not service - but kitchen was slow!! I had to cancel my food after half hour to get to a meeting. 15 min walk to... More 

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G M, General Manager at Marriott Indianapolis North, responded to this review

Dear SocioQueen, Thank you very much for staying with us on your recent trip to Indy and for your kind words of praise for our team. We certainly are lucky to have such a great group of guest focused hospitable team members who understand midwest hospitality! We are glad you enjoyed the short walk to the mall and the Cheesecake... More 

Senior Contributor
41 reviews 41 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 21, 2015

All I can say to begin is wow. Talk about spot on customer service. I was flying in from Phoenix and my flight was already scheduled to arrive in the middle of the night and got delayed. I arrived in Indianapolis around 1:40am. I wasn't sure if my room would even still be available. I called and the lady on... More 

Was this review helpful? Yes 1
Savoy, IL
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 19, 2015

Hotel was conveniently located near the Keystone Crossing Mall. Lots of shopping & dining options available. Simple drive do downtown Indy spend the day. We stayed on 8th floor. Were given lake view room with a balcony. Room clean. Bathroom & Bedroom looking a little dated (very small tub, bed is low to ground, old-style headboard), but everything functioned normally.... More 

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Boulder, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2015

Fairly nice hotel although the room had a few issues. The room was not as sound proof as we would have liked, although the t.v. drowned out the noise. The bathroom fixtures were loose and there was a slight mildew smell. The bed was ok but not the most comfortable we have been in. Great restaurant /food and nice staff.

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G M, General Manager at Marriott Indianapolis North, responded to this review

Dear David M, Thank you for staying with us and taking the time to share your experience with our team. We are glad that you enjoyed your dining experience with us and appreciate your feedback on your overall experience. Thank you as well for your feedback on areas we can improve, specifically in the experience with your guestroom. We would... More 

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