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All 183 Indianapolis hotels

The Marten House Hotel

3.0 of 5 Hotel   |   1801 W. 86th St, Indianapolis, IN 46260
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The Marten House Hotel
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Ranked #108 of 183 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 1 week ago
Luvs2Travel5914 Greencastle, Indiana
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87 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Greencastle, Indiana
Top Contributor
156 reviews 156 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is definitely a older hotel judging by the horrible parking lot all around building and the inside condition. The ceiling in lobby had all kinds of brown water stains all over and carpet was rough. Lady checking us in, was not very friendly and when we had to call down to front desk for stuff missing in room,... More 

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest First, I would like to apologize for the inconveniences you were caused. Guest satisfaction is one of our top priorities. I am very sorry we failed to achieve your expectations and for the problems you encountered. In addition, I wanted to thank you and let you know I appreciate your review and feedback. Also, thank you for your... More 

1 review
1 of 5 stars Reviewed December 18, 2014

This hotel was recommended as the hotel for the Indiana/Illinois Farm Equipment Show exhibitors so we booked it without a second thought. Should have read some reviews before booking.... Place is outdated and looks more like a motel. Made the reservation using corporate American Express but hotel staff was unable to process payment with card on file. Bathroom tub only... More 

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest First, I want to apologize for your inconveniences you were caused. I was so sorry to hear that you felted our hotel was "Scary place-website misleading". Guest safety and guest satisfaction is our top priorities. Also, I apologize that we failed to achieve your expectations and for the problems you encountered. Please, rest assured that I have addressed... More 

Peru, Indiana
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 21, 2014

This is not a destination hotel. Only stayed here for a conference. Very outdated rooms. But it was clean. It had a fridge and microwave. However walls lacked sound insulation and I could clearly hear conversations from the room next door. The pillows were very uncomfortable foam. Also frustrating the free Wi-Fi was so slow it was worthless.

Was this review helpful? Yes 2
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest First I wanted to thank you for taking the time to write your review on our hotel. We truly appreciate your feedback. In addition, I wanted to thank you for your compliment on the cleanliness of your guestroom. I was pleased to hear you liked having the refrigerator and microwave. We have a plan in place to add... More 

Norton Shores, Michigan
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 15, 2014

Very outdated. Took a group here for an event. Not worth the price or the long drive from downtown. Will look for a closer place next time. The staff was okay...breakfast Buffett was okay. Rooms were outdated with old TVs and furniture. I will do my homework next time.

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest Thank you for taking the time to post your review on our hotel. I was sorry to hear that our location did not work for you. Also, I appreciate your feedback on our staff as well as the breakfast buffet. I have shared your feedback with our staff. In addition, I wanted to thank you for your business... More 

Nappanee, Indiana
1 review
3 of 5 stars Reviewed November 3, 2014

My daughter had a soccer tournament and this was the hotel picked by the club. We stayed 2 nights. The pool is wonderful with tall glass windows and a nice view outside. The game room and work out room were nice surprises also. These were the very good things! The room was small and outdated, but seemed clean and we... More 

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest First I would like to thank you for taking the time to write your review on our hotel. We truly appreciate your feedback. In addition, I wanted to thank you for your compliments on the friendliness of our Front Desk Staff as well as the cleanliness of your guestroom. I was very pleased to hear that you enjoyed... More 

West Haven
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 15, 2014

This hotel is old but obviously has been updated. It is next to St. Vincent's Hospital and probably a good place for people to stay when they have relatives or loved ones in the hospital across the street. The furniture is functional and solid but not upscale. The king-size bed was very comfortable. Room has a refrigerator with a freezer... More 

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest Thank so much for taking the time to write your review on our hotel. In addition, I would like to thank you for your compliments on the hotel and our staff. We very much appreciate your feedback. I have passed on your compliments in regards to "the staff was very nice". I had a meeting with our Executive... More 

LAFAYETTE
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 14, 2014

We stayed 2 nights here. It is outdated (kinda felt like stepping 20 years back in time) but the furniture in our room was solid, comfortable, and clean. The bed was good. A fridge/microwave was provided at no charge. The view from the window in our 1st floor room was terrible so we just kept the curtains closed. Our room... More 

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest I wanted to let you know how much we appreciate you taking the time to write your review on our hotel. Also, I wanted to thank you for your compliments on our staff for being "friendly and accommodating". In addition, I wanted to thank you for your compliments on the cleanliness of your guestroom. I have shared your... More 

Evansville, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 5, 2014

This hotel was chosen for us via name your own price on Priceline and we definitely got what we paid for! The lobby, conference and pool area are really nice, but you can physically see the change once you pass the pool. While I don't mind an outdated hotel, I do mind a dirty one. The first room we were... More 

Was this review helpful? Yes 1
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest First, I wanted to apologize for your inconveniences you were caused. Guest satisfaction is one of our top priorities. I am very sorry we failed to achieve your expectations and for the problems you encountered. I wanted to thank you and let you know I appreciate your review and comments. Please, rest assured that I have addressed your... More 

Top Contributor
237 reviews 237 reviews
18 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed August 9, 2014

I like it! Well maintained, older hotel with quirky background, decent hallways and exterior, well appointed lobby, spacious rooms seeks regular people needing a comfortable and secure night's stay. Hummmm. Looks like this was the place. Friendly desk staff, fast check in, rezzie on hand and it was a go! Definitely recommended!!

Was this review helpful? Yes 1
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Traveler Thank you for taking the time to post your review on the Marten House Hotel and Lilly Conference Center. We wanted to thank you on your compliments of your guestroom. In addition, thank you for the compliments on the Front Desk Staff and your "fast check in". I wanted to let you know we appreciate you staying with... More 

Madison, Indiana
Contributor
12 reviews 12 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 5, 2014

I have stayed at Marten House for four years, and every stay has been terrific. I like the location...close to the best shopping and fine eateries, yet out of the way of congestion and traffic. My accommodations have always been fine. Especially, the front desk staff is helpful, efficient, and always greets you cheerfully and by name. I have only... More 

Was this review helpful? Yes
Roy L, General Manager at The Marten House Hotel, responded to this review

Dear Guest I want to thank you for your time in positing your wonderful review on our hotel, the Marten House Hotel and Lilly Conference Center. I have passed on all your kind words and compliments in regards to your stay and our staff. In addition, I wanted to thank you for your business and to let you know how... More 

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Additional Information about The Marten House Hotel

Address: 1801 W. 86th St, Indianapolis, IN 46260
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Marten House Hotel 3*
Number of rooms: 192
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Also Known As:
Marten House
Marten Hotel Indianapolis

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