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All 183 Indianapolis hotels

Clarion Inn & Suites Northwest

2.5 of 5 Hotel   |   7001 Corporate Dr., Indianapolis, IN 46278-1938
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Ranked #101 of 183 Hotels in Indianapolis
A recent review
3 of 5 stars reviewed 4 weeks ago
Joe J Saint Louis, Missouri
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52 reviews from our community

Traveler rating
    18
    12
    8
    9
    5
See reviews for
18
4
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall this hotel was not bad, they did update the carpet, the TV's are flat screens and it did have a huge selection of cable unlike the normal 30 channels you get. The room was relatively clean and the bed and carpets had recently been upgraded. The only real issue is it is just an older hotel that has been... More

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Syracuse, Indiana
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2014

We had stayed at this hotel in the past because it was close to the airport. It was always clean, inside and out, and the rooms also. The bed was very comfortable. We needed to go to I U med center for an early morning appointment and decided to stay here again, as it was just minutes from the hospital.... More

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1 review
5 of 5 stars Reviewed August 1, 2014

Clean and comfortable hotel, room and hallway had clean, bright carpet like it was just updated. Carpet is usually a good indicator of the entire hotel, I travel a lot. The room was a king with a jacuzzi tub, which I was upgraded too without asking, and it was very big. About twice as big as I expected and am... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

just went for a getaway at last minute the staff was very helpful with places to eat and directions that night and the next day to places we wanted to see would stay again. The pool and hot tub were a relaxing finish to the day

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Whitehouse, Ohio
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 13, 2014

Booked this room online, king with a 2 person sofabed. Our family came to spend a weekend in Indy and visit the Children's Museum and the Indy Speedway Museum. We checked in around 4pm. The girl at the front desk way very pleasant and helpful. We got to our room (224 I think) and started to settle in. The kids... More

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ClarionInnGM, General Manager at Clarion Inn & Suites Northwest, responded to this review

I'm very sorry that the service you received wasn't up to our standards. I understand that Shane has since personally emailed you to apologize for the quality of service that he provided. He typically does an exceptional job taking care of our guests. I've talked with our breakfast staff about making sure that items remain stocked so that there is... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 24, 2014

This hotel at best is a 2 star hotel. First the positives 1. Friendly Staff 2. Comfortable Bed 3. Nice TV Negatives 1. Odd sickening odor in hallway but thankfully didnt extend into the room 2. Room had ants, that I didnt notice until the next morning since they were on the far nightstand 3. Had a hard time getting... More

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ClarionInnGM, General Manager at Clarion Inn & Suites Northwest, responded to this review

Thanks for the feedback regarding your stay. We've taken care of the odor in the hallway. A prankster had hidden a piece of fish in one of our decorative plants. Once we found the source we treated the area to fix the odor. Likewise, we've replaced the defective shower cartridge in the wall and fixed the issue with hot water... More

Stone Mountain, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 5, 2014

We checked in around 4 am to get some much needed rest after a 10 hour drive. The front desk clerk was very responsive. He was warm and friendly. He gave us a AAA rate and informed us of the breakfast and checkout time. The rooms should be updated with a designers touch. The sofa and furniture should be replaced.... More

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ClarionInnGM, General Manager at Clarion Inn & Suites Northwest, responded to this review

I completely understand your comments regarding remodeling. We are actually in the middle of it now. We've replaced the TVs and carpeting, repainted the rooms, ordered new air conditioners, and the beds and furniture will be next. In the morning, I work both the front desk and back office but I'm sure to greet and speak with every guest who... More

Gary
Contributor
14 reviews 14 reviews
6 hotel reviews
2 of 5 stars Reviewed June 1, 2014

This hotel had nice amenities such as a heated swimming pool & whirlpool. after that every thing went south. unsupervised children playing and running up and down the halls made it very difficult to sleep. a call to the desk got no results. the mattress on the bed should have been scraped. the bed mattress was so uneven the covers... More

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ClarionInnGM, General Manager at Clarion Inn & Suites Northwest, responded to this review

I apologize for the lack of comfort you experienced during your stay. Typically we receive rave reviews from our guests for the comfort of the beds. Having stayed in many hotels myself over the last several years I have yet to find a hotel bed that is as comfortable as ours. I even purchased one for my home. Also, I... More

Tarpon Springs, Florida
Top Contributor
63 reviews 63 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 29, 2014

The room in general was fairly clean and comfortable, but let's be honest…bathtubs don't have to be stained dark gray and there shouldn't be hairs on the bathroom vanity upon arrival. The lighting in the room was awful and the A/C didn't keep the room cool enough even though it was only in the 60's-70's outside. We paid for a... More

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ClarionInnGM, General Manager at Clarion Inn & Suites Northwest, responded to this review

Please give us a call about your stay. We'd like some more details about your experience. Our WiFi works extremely well and has numerous hotspots that can be accessed from anywhere in the hotel. We also have several outlets in each room to plug chargers, etc into. I've yet to see any of our tubs be anything other than bright... More

Hudson, NC
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 27, 2014

Room was extremely clean. Wonderfully decorated, every thing that I needed. its at a nice location with plenty of eating options nearby. Staff was friendly, indoor pool looked nice but I did not swim. Breakfast was decent. 18 wheeler parking available.

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Additional Information about Clarion Inn & Suites Northwest

Address: 7001 Corporate Dr., Indianapolis, IN 46278-1938
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn & Suites Northwest 2.5*
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Also Known As:
Clarion Inn & Suites Northwest Hotel Indianapolis
Clarion Inn And Suites Northwest
Clarion Indianapolis
Indianapolis Clarion

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