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Courtyard Indianapolis Northwest

2.5 of 5
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7226 Woodland Drive at 71st Street, Indianapolis, IN 46278
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Courtyard Indianapolis Northwest
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Ranked #93 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 2 weeks ago
4Bubbles Chicago, Illinois
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35 reviews from our community

Traveler rating
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    18
    10
    1
    1
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11
1
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
132 reviews 132 reviews
62 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was just what we needed: safe, quiet, clean, and updated. The beds were very comfortable. As with all Courtyards, there is no free breakfast, but there is a bistro (though I never saw it open), as well as several restaurants nearby, including a Steak and Shake right next door. The staff members we encountered were all friendly. The... More 

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Chicago, Illinois
Top Contributor
148 reviews 148 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here 3 times in the past 9 months. They are always accommodating and helpful. The lobby area is relaxed and inviting and I love the fire pit outside! This has become my "go-to" hotel when I am in the area.

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Alvordton, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I know its tough to get good help in the service industry, but geez - do $omething about it! Another snarky girl at the check-in on a weekday arrival. At least it was a fast check-in since no one else was in the place. We were going to eat at the "bistro" until we were advised it would be at... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Hugo, We thank you very much for your feedback from your recent stay with us. I apologize for any inconveniences you may have been caused during your stay. I'm sorry to hear that you were going to have to wait so long in our bistro on the night of your stay. On a typical night, it should never take... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed March 6, 2015

First and foremost, I'd like to say the staff at this hotel is among the kindest and friendliest group I've ever encountered. Unfortunately, the hotel infrastructure has some issues that led to a rather unpleasant stay. One morning I found myself with no hot water in my room and I was unable to shower before heading to work - not... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Patrick, I wanted to sincerely apologize for any inconvenience you were caused during your stay. We appreciate the feedback about the hotel. I apologize for the hot water issue and am glad to hear that you are okay after the fall in our parking lot. Please know that the hot water issue has been corrected and that we are... More 

Maui, Hawaii
Top Contributor
107 reviews 107 reviews
17 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed December 8, 2014

We spent three nights here over a weekend. All the staff were very friendly. The place was packed with people the first night, but there was enough sound proofing so as not to hear doors slamming as people entered or left their rooms, a personal pet peeve of mine. There is a a pool and hot tub which are very... More 

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Swansea, Illinois
Top Contributor
254 reviews 254 reviews
84 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is located near where we needed to be for a customer meeting. Clean, nice size room greeted me, as well as a friendly desk clerk. Free internet was nice too. Location is not perfect, but close enough to a host of places to eat. One exit north of the hotel exit. In the early AM the hotel fire... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear David, I wanted to sincerely apologize for any inconvenience that you were caused in regards to the situation at the property. Your feedback gives me the opportunity to continue to develop our staff as we strive to go above and beyond for our guests and their needs. Thanks again for your response. Please let me know if I can... More 

Northeast Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

We travel often while following our college football player. We really like Courtyard by Marriott hotels. Usually they have just enough of what we need and not more than we require. However, one of the things I require MOST is a fresh, hot cup of FREE coffee in the morning. This Courtyard right outside of Indianapolis was well-placed for easy... More 

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westerville oh
Top Contributor
63 reviews 63 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 18, 2014

This is a nice, clean place to stay. Located near industrial parks, dining options include the Bistro onsite (order at the counter and sit in the lobby). We opted to walk to Steak n Shake, and had breakfast at a Bob Evans near the highway. We used the swimming pool (are you adding pool chemicals?) and enjoyed the spa. We... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Valued Guest, Thank you for your feedback about our hotel. I'm glad that you enjoyed our spa. The pool chemicals are in balance, normally, but we will be sure to double check to ensure that is the case. I'm happy to hear that you got a good night's rest and that the price was right. Thanks again! We hope... More 

New York City, New York
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 9, 2014

was in a great location for my one night stay, it is right for the price clean and roomy, staff friendly but really nothing to do in the aria if you have no meetings or work to do I would find another place. will stay here again on my next visit to the region.

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Valued Guest, Thank you for taking the time to rate our hotel. We appreciate the feedback. I'm happy to hear that our hotel met your needs. We hope you visit us again the next time your travels bring you to Indianapolis! More 

Mentor, Ohio
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 2, 2014

First let me say this hotel was very comfortable and appealing. In the evening I sometimes like a cup of tea. Usually there is a tea bag in the room with the coffee. There wasn't here... No problem, I asked at the desk and was told there weren't any tea bags, but I could purchase teas at the Bistro. There... More 

Was this review helpful? Yes 1
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Valued Guest, Thank you for leaving your feedback and ratings for our hotel. I apologize we weren't able to accommodate your request for tea in a timely manner. As a staff, we continue to strive to go above and beyond for our guests. I will be sure to use your feedback as a learning tool for our staff so... More 

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