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Courtyard Indianapolis Northwest

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7226 Woodland Drive at 71st Street, Indianapolis, IN 46278
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1 room 1 guest
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Courtyard Indianapolis Northwest
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41 Reviews from our TripAdvisor Community

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Traveler rating
    6
    21
    11
    2
    1
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12
2
1
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Upon check in we were greeted by Stephanie. She was friendly, helpful and provided wonderful customer service. We were sorely disappointed when she was off duty and had to deal with the unfriendly night clerk who was constantly on her phone. The beds and linens were very comfortable and we enjoyed our room. The pool is small but nice and... More 

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chicago
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just your average courtyard just don't ask to use the safety deposit box.they have no idea how the locks and keys work.so trying to secure your valuable items is not possible.they also need to inform guests what time they stop serving breakfast that is not free! the young front desk staff could care less about your dissatisfaction.there are plenty of... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Valued Guest, Thank you for your feedback. It is greatly appreciated! I apologize for the dissatisfaction you received during your stay. Your feedback is being used as a learning tool for our staff so we can further develop their knowledge and skills. Please let me know if I can be of further assistance. More 

Travelers are raving about these Indianapolis hotels

Bluffton, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice Hotel. Very clean and staff was very friendly. Nice rooms and nice outdoor area. We had an outside balcony on our room which was nice to sit outside in morning and drink coffee. Only con is no breakfast unless you buy from restaurant. I would stay there again.

Was this review helpful? Yes
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2015

I can't say enough good things about the entire staff, especially the woman who was managing it the weekend we were there (wish I could remember her name!) she went over and beyond in so many ways, especially in offering for our entire 2 teams of girls to preorder late dinners to be ready when we arrived back at the... More 

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Worthington, OH
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

In many ways a typical very nice Courtyard. (I have been in a bad one) Nice exterior, nice interior, clean, GREAT front desk staff (especially Laurie). Newest remodel for a Courtyard. Great bed and shower. All wonderful. No restaurants nearby except for the Steak & Shake across the parking lot. The only problem I had was a problem with all... More 

Was this review helpful? Yes 1
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 5, 2015

This location worked out perfectly for our soccer weekend. It is a hotel that has been updated. The rooms were nice and more importantly they were clean!! The pool was nice and the weather allowed the adults to enjoy the outdoor sitting area which was pleasant. The lobby is modern and spacious, which was nice for gathering. However, most importantly... More 

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Chicago, Illinois
Level Contributor
170 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 1, 2015

This hotel was just what we needed: safe, quiet, clean, and updated. The beds were very comfortable. As with all Courtyards, there is no free breakfast, but there is a bistro (though I never saw it open), as well as several restaurants nearby, including a Steak and Shake right next door. The staff members we encountered were all friendly. The... More 

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Chicago, Illinois
Level Contributor
180 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed March 30, 2015

I've stayed here 3 times in the past 9 months. They are always accommodating and helpful. The lobby area is relaxed and inviting and I love the fire pit outside! This has become my "go-to" hotel when I am in the area.

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Alvordton, Ohio
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 25, 2015

I know its tough to get good help in the service industry, but geez - do $omething about it! Another snarky girl at the check-in on a weekday arrival. At least it was a fast check-in since no one else was in the place. We were going to eat at the "bistro" until we were advised it would be at... More 

Was this review helpful? Yes 1
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Hugo, We thank you very much for your feedback from your recent stay with us. I apologize for any inconveniences you may have been caused during your stay. I'm sorry to hear that you were going to have to wait so long in our bistro on the night of your stay. On a typical night, it should never take... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed March 6, 2015

First and foremost, I'd like to say the staff at this hotel is among the kindest and friendliest group I've ever encountered. Unfortunately, the hotel infrastructure has some issues that led to a rather unpleasant stay. One morning I found myself with no hot water in my room and I was unable to shower before heading to work - not... More 

Was this review helpful? Yes
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Patrick, I wanted to sincerely apologize for any inconvenience you were caused during your stay. We appreciate the feedback about the hotel. I apologize for the hot water issue and am glad to hear that you are okay after the fall in our parking lot. Please know that the hot water issue has been corrected and that we are... More 

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