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Courtyard Indianapolis Northwest

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7226 Woodland Drive at 71st Street, Indianapolis, IN 46278
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37 Reviews from our TripAdvisor Community

Traveler rating
    6
    19
    10
    1
    1
See reviews for
11
2
1
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worthington, OH
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

In many ways a typical very nice Courtyard. (I have been in a bad one) Nice exterior, nice interior, clean, GREAT front desk staff (especially Laurie). Newest remodel for a Courtyard. Great bed and shower. All wonderful. No restaurants nearby except for the Steak & Shake across the parking lot. The only problem I had was a problem with all... More 

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Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 5, 2015

This location worked out perfectly for our soccer weekend. It is a hotel that has been updated. The rooms were nice and more importantly they were clean!! The pool was nice and the weather allowed the adults to enjoy the outdoor sitting area which was pleasant. The lobby is modern and spacious, which was nice for gathering. However, most importantly... More 

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Chicago, Illinois
Level Contributor
139 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 1, 2015

This hotel was just what we needed: safe, quiet, clean, and updated. The beds were very comfortable. As with all Courtyards, there is no free breakfast, but there is a bistro (though I never saw it open), as well as several restaurants nearby, including a Steak and Shake right next door. The staff members we encountered were all friendly. The... More 

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Chicago, Illinois
Level Contributor
159 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 30, 2015

I've stayed here 3 times in the past 9 months. They are always accommodating and helpful. The lobby area is relaxed and inviting and I love the fire pit outside! This has become my "go-to" hotel when I am in the area.

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Alvordton, Ohio
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 25, 2015

I know its tough to get good help in the service industry, but geez - do $omething about it! Another snarky girl at the check-in on a weekday arrival. At least it was a fast check-in since no one else was in the place. We were going to eat at the "bistro" until we were advised it would be at... More 

Was this review helpful? Yes 1
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Hugo, We thank you very much for your feedback from your recent stay with us. I apologize for any inconveniences you may have been caused during your stay. I'm sorry to hear that you were going to have to wait so long in our bistro on the night of your stay. On a typical night, it should never take... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed March 6, 2015

First and foremost, I'd like to say the staff at this hotel is among the kindest and friendliest group I've ever encountered. Unfortunately, the hotel infrastructure has some issues that led to a rather unpleasant stay. One morning I found myself with no hot water in my room and I was unable to shower before heading to work - not... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Patrick, I wanted to sincerely apologize for any inconvenience you were caused during your stay. We appreciate the feedback about the hotel. I apologize for the hot water issue and am glad to hear that you are okay after the fall in our parking lot. Please know that the hot water issue has been corrected and that we are... More 

Maui, Hawaii
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed December 8, 2014

We spent three nights here over a weekend. All the staff were very friendly. The place was packed with people the first night, but there was enough sound proofing so as not to hear doors slamming as people entered or left their rooms, a personal pet peeve of mine. There is a a pool and hot tub which are very... More 

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Swansea, Illinois
Level Contributor
291 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is located near where we needed to be for a customer meeting. Clean, nice size room greeted me, as well as a friendly desk clerk. Free internet was nice too. Location is not perfect, but close enough to a host of places to eat. One exit north of the hotel exit. In the early AM the hotel fire... More 

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Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear David, I wanted to sincerely apologize for any inconvenience that you were caused in regards to the situation at the property. Your feedback gives me the opportunity to continue to develop our staff as we strive to go above and beyond for our guests and their needs. Thanks again for your response. Please let me know if I can... More 

Northeast Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

We travel often while following our college football player. We really like Courtyard by Marriott hotels. Usually they have just enough of what we need and not more than we require. However, one of the things I require MOST is a fresh, hot cup of FREE coffee in the morning. This Courtyard right outside of Indianapolis was well-placed for easy... More 

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westerville oh
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 18, 2014

This is a nice, clean place to stay. Located near industrial parks, dining options include the Bistro onsite (order at the counter and sit in the lobby). We opted to walk to Steak n Shake, and had breakfast at a Bob Evans near the highway. We used the swimming pool (are you adding pool chemicals?) and enjoyed the spa. We... More 

Was this review helpful? Yes
Stephanie M, Assistant General Manager at Courtyard Indianapolis Northwest, responded to this review

Dear Valued Guest, Thank you for your feedback about our hotel. I'm glad that you enjoyed our spa. The pool chemicals are in balance, normally, but we will be sure to double check to ensure that is the case. I'm happy to hear that you got a good night's rest and that the price was right. Thanks again! We hope... More 

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