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Holiday Inn Express Northwest-Park 100

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7220 Woodland Drive, Indianapolis, IN 46278
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1 room 1 adult
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Holiday Inn Express Northwest-Park 100
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116 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is conveniently located by I-465 and 74. The front desk let us check in early which was a great help to us. Our room was clean, nicely decorated and quiet, except for the air unit. We were very disappointed in the breakfast. When we arrived at 9 a.m., the hot foods were dried out and crusty. The juices... More 

Helpful?
Thank SRock49
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

First of all, please accept our sincere apology for not providing you with a tasty hot breakfast. We will definitely follow up on this because it is totally unacceptable for an associate of ours to use their cell phone while working. Thank you for bringing this to our attention. On a happier note, thank you for mentioning our convenient location,... More 

Kevil, Kentucky
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

This is one of the best experiences our family has had at a hotel. We originally had a booking at a downtown hotel through Hotwire, but when we arrived at that location, that hotel had made a mistake and booked us in a room with not enough beds, and that hotel had sold out. We walked into the Holiday Inn... More 

Helpful?
Thank rontu78
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

Best review ever! Thank you so much! So glad that we could play an important part in your vacation! Please come back and see us again! More 

Hobart, Indiana
Level Contributor
236 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed October 26, 2015

This is a nice/decent hotel. I would not say it's extraordinary, but it is good. Front desk staff friendly. Room very clean but quite small. They said all rooms the same size. There was a microwave in room but not fridge (found that odd). The bed was very comfy and it was dark enough to sleep in (a plus). Bathroom... More 

Helpful?
Thank lynne p
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

Thank you for your recommendation. We like being described as clean and efficient! Guests do find our beds comfy. And thank you for mentioning our plentiful parking which is free also. Another advantage to our location over downtown hotels! And it is a big deal to have smoothly operating elevators. One might take this for granted, but it is a... More 

LaPorte, Indiana, United States
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

This hotel was amazing. The staff went above and beyond for my family. They made my kids feel so special and welcome. We visit the area often and this will definitely be our new go to place to stay. The kids loved the huge pool and hot breakfast. Great job!!!

Helpful?
Thank Shay E
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

Your review makes us smile! It means a lot to have guests rave about us! Our staff has a big heart and we like making a difference to our guests. You try to treat everyone as individuals and then we try to tailor our service to them. We look forward to seeing you again! More 

Quebec City, Canada
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 6, 2015

I stayed 3 nights at this hotel on a business trip. I was very satisfied of my stay there: the room was clean, bed and pillows were comfortable, it wasn't really noisy and the staff was polite and helpful. I appreciated the breakfeast a lot: I was expecting to have only toasts and cereals but found out there were eggs,... More 

Helpful?
Thank Manuel P
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

A clean room. A comfy bed. Quiet so that you can get a good night's sleep. And then a hearty breakfast in the morning. So glad that we could deliver all of those things to you! Thank you for your recommendation! We appreciate and value your business! More 

Council Bluffs
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 20, 2015 via mobile

With the exception of breakfast and small rooms we were satisfied with this hotel. I do love the beds, it was clean but room was cramped! Our coffee maker was under the nightstand and rather than fool with it and try to figure out where to set it up we waited to have our coffee when we went down for... More 

Helpful?
Thank eaking1098
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

We are truly sorry that you had a less than perfect experience here. Our breakfast staff is sorry that they let you down and they are definitely committed to getting things right for our guests. Thank you for bringing this to our attention so that we can address and correct problem. We hope that you will come back and visit... More 

Greer
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 15, 2015

Our room was quiet and comfortable. As other reviewers noted, it could use some updating! Paint was peeling in our bathroom ceiling. Lobby and hallway carpet were in big need of vacuuming when we checked in. Breakfast was not the best--they were out of fruit two mornings and the sausage patties were like leather. All staff at front desk as... More 

Helpful?
Thank JPMama
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

We have shared your review with our staff and everyone is committed to improving the areas that you have noted. We also appreciate your positive comments. And we hope you will stay with us again so that you can see that we listened to your feedback! Thank you for staying with us! We value your business. More 

Alexandria, Virginia
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed August 27, 2015

There were a lot of guests attending a wedding reception in the hotel. Things seemed a bit chaotic from the check-in and throughout the stay. The pool was the saving factor for the visit for the most part.

Helpful?
Thank DOC_SGM
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

We did have a large wedding group staying with us and there was a lot of activity with them coming and going. We are sorry if they inconvenienced you in any way. We are happy that you were able to enjoy our nice indoor pool! More 

Orchard Park, New York
Level Contributor
138 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed August 26, 2015

First, don't know how this hotel is ranked so high on Tripadvisor, but this is surely one of the first time those rankings did not match with our experience. This hotel is dated. Old carpets, old wallpaper, wooden doors showing wear, even musty smelling rooms. The toilet in our first room would not stop running, so we went down and... More 

Helpful?
Thank snowfall1
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

We are sorry that we did not meet your expectations! Please be assured that this is not typical of our hotel. We have followed up on your comments with our entire staff because we are committed to providing excellent service and accommodations. I hope that you will consider staying with us again so that we can earn a positive review... More 

Akron, Ohio
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 25, 2015 via mobile

If you frequent many Holiday Inn Express hotels across the country, you may be disappointed with this stay. Although a decent looking lobby, the room is below average and has the feel of a lower-grade chain of hotels. All decor is very dated, room and bathroom are smaller than normal. The furniture in the room not only feels antiquated but... More 

Helpful?
Thank RK_Elks
HIXMGR, General Manager at Holiday Inn Express Northwest-Park 100, responded to this review

Please know that management is listening to you. We value guest feedback and all of your comments will be given serious consideration. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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