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Caribbean Cove Hotel & Conference Center

3.0 of 5 3850 DePauw Blvd, Indianapolis, IN 46268 (Formerly Holiday Inn Select Indianapolis North (At The Pyramids))
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Caribbean Cove Hotel & Conference Center
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Caribbean Cove Hotel & Conference Center
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414 reviews from our community

Traveler rating
    54
    53
    74
    81
    152
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221
15
13
40
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Batavia, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

this property is dire need of updates, mold, splintered doors, dirty carpet,hot tub out of order, water park was ok needs updated, poorly staffed, no towels at park or pool, forget about asking you'll never get them. We have visited this hotel/waterpark in the past and it was wonderful, now I wouldn't really recommend it to anyone, just too rundown.... More 

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1 review
3 of 5 stars Reviewed 3 days ago NEW

My family and I booked this hotel without reading the reviews. On the way I read the reviews. I got really nervous. The rooms were okay clean but not overly clean. The most frustrating part was the water park said they would have towels for guests only...however we got there at 3pm and there were no towels. We were told... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

We took our daughters for a NYE party. The rooms were dated, not clean and the service was poor. The locks are upside down and we couldn't get in our door. We had to call twice for towels, none of the ice machines worked, the desk attendant gave us ice in her Wal-Mart bag she had brought her lunch in... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

The only pleasant thing about this hotel is the water park. This hotel is very nasty room services is very poor. My television didn't work in I made many attempts on getting it repair only for the repair man to tell me some channels are just like that in it wasn't anything he could do to fix it. I waited... More 

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Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made the mistake of not reading the reviews before booking this hotel and staying there. There was no hot water at the hotel and we were not informed of this before we checked in. Even though, while in the hotel room reading reviews, they had the problem for over 3 days. How are you supposed to take showers or... More 

Was this review helpful? Yes 2
Indiana, United States
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I didn't even read the reviews before arriving, so I went in completely unbiased and ready to have a great time. My husband and I checked in with our 2 toddlers this past Friday afternoon. Check in was easy and the front desk staff was friendly. From there, everything went downhill. Trash in the hallways, unprofessional staff still cleaning rooms... More 

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We came to this hotel for a 2 night stay with our kids for a little downtime. We booked this hotel because it was reasonably priced and we had been here a couple years ago and our kids enjoyed it. Unfortunately this will be our last stay here. #1 started at booking. Had to call several times to get someone... More 

Was this review helpful? Yes 1
Paris, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We took our 2 kids and their families for an overnight stay and to play in the water park. NEVER AGAIN! 2 of our rooms had no heat, they moved one of the families to another room, the other family didn't notice the heat going off til the middle of the night. None of the three rooms had any hot... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I hate to be negative about it but this hotel is just plain nasty! I will admit the gentleman staffing the front desk was courteous and accomodating. We arrived late friday night. Very few people there, should have cued me in. First, there was a big sign that said there was NO hot water in the hotel and it wouldn't... More 

Was this review helpful? Yes 1
Indiana
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel was ok though quirky, shall we say. Bring your own towels if you want to be dry after your shower. Hotel staff not all that professional. Waterpark was not that clean. Seems like they could use more custodial staff. Bathrooms in the waterpark were disgusting. Gum smashed all over the stairs up to the slide and in places on... More 

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Additional Information about Caribbean Cove Hotel & Conference Center

Address: 3850 DePauw Blvd, Indianapolis, IN 46268 (Formerly Holiday Inn Select Indianapolis North (At The Pyramids))
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Caribbean Cove Hotel & Conference Center 3*
Number of rooms: 344
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Also Known As:
Caribbean Cove Hotel And Conference Center
Caribbean Cove Hotel Indianapolis
Holiday Inn Indianapolis
Carribean Cove Indianapolis
Indianapolis Holiday Inn

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