We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Caribbean Cove Hotel & Conference Center

3.0 of 5 3850 DePauw Blvd, Indianapolis, IN 46268 (Formerly Holiday Inn Select Indianapolis North (At The Pyramids))
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Caribbean Cove Hotel & Conference Center
Professional photos View all
Browse nearby
Caribbean Cove Hotel & Conference Center
Write a Review

418 reviews from our community

Traveler rating
    54
    53
    75
    81
    155
See reviews for
222
15
13
40
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (418)
  • Mar-May only
    (96)
  • Jun-Aug only
    (144)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (102)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Staff is horrible... Especially in the water park. There are a bunch of high school/college aged kids who don't care. While checking into the water park the girl running the desk was making out with another staff member... He FINALLY looked up and saw us to let us get our wristbands. As soon as we walked in there was a... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We arrived a bit later than expected due to an accident with treatment of the roads for an impededing winter storm. When we arrived the counter service took about 30 minutes to check in at 8:30 pm. We verified at the counter that there was a crib in the room. When we got to our room we had to call... More 

Was this review helpful? Yes 1
Lafayette, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I waited a good 15-20 minutes in line to check-in. We got there right at 4pm which is check-in time and there was only one person working the front desk. Went up to our room that had peeling wall paper by the window and mold growing underneath it. There was a noticeable draft coming in from the windows. Noticed several... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband purchased a 2 night stay and was charged for 5 water park bracelets, the next morning they made us purchase 1 more because they said we never paid for 5 only 4! From check in we pulled up to park at entrance D to go inside. Security was on site! We pulled up next to a van full... More 

Was this review helpful? Yes 3
Batavia, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

this property is dire need of updates, mold, splintered doors, dirty carpet,hot tub out of order, water park was ok needs updated, poorly staffed, no towels at park or pool, forget about asking you'll never get them. We have visited this hotel/waterpark in the past and it was wonderful, now I wouldn't really recommend it to anyone, just too rundown.... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 25, 2015 via mobile

My family and I booked this hotel without reading the reviews. On the way I read the reviews. I got really nervous. The rooms were okay clean but not overly clean. The most frustrating part was the water park said they would have towels for guests only...however we got there at 3pm and there were no towels. We were told... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed January 23, 2015

We took our daughters for a NYE party. The rooms were dated, not clean and the service was poor. The locks are upside down and we couldn't get in our door. We had to call twice for towels, none of the ice machines worked, the desk attendant gave us ice in her Wal-Mart bag she had brought her lunch in... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 18, 2015

The only pleasant thing about this hotel is the water park. This hotel is very nasty room services is very poor. My television didn't work in I made many attempts on getting it repair only for the repair man to tell me some channels are just like that in it wasn't anything he could do to fix it. I waited... More 

Was this review helpful? Yes
Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 8, 2015

I made the mistake of not reading the reviews before booking this hotel and staying there. There was no hot water at the hotel and we were not informed of this before we checked in. Even though, while in the hotel room reading reviews, they had the problem for over 3 days. How are you supposed to take showers or... More 

Was this review helpful? Yes 2
Indiana, United States
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 5, 2015

I didn't even read the reviews before arriving, so I went in completely unbiased and ready to have a great time. My husband and I checked in with our 2 toddlers this past Friday afternoon. Check in was easy and the front desk staff was friendly. From there, everything went downhill. Trash in the hallways, unprofessional staff still cleaning rooms... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Caribbean Cove Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Caribbean Cove Hotel & Conference Center

Address: 3850 DePauw Blvd, Indianapolis, IN 46268 (Formerly Holiday Inn Select Indianapolis North (At The Pyramids))
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Caribbean Cove Hotel & Conference Center 3*
Number of rooms: 344
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Despegar.com, Hotels.com, TripOnline SA and Tingo so you can book your Caribbean Cove Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribbean Cove Hotel And Conference Center
Caribbean Cove Hotel Indianapolis
Holiday Inn Indianapolis
Carribean Cove Indianapolis
Indianapolis Holiday Inn

107 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (5)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Family/play areas (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Dining (1)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay