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Extended Stay America - Indianapolis - West 86th St.

2.5 of 5
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8520 Northwest Blvd, Indianapolis, IN 46278 (Formerly Homestead Studio Suites)
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Extended Stay America - Indianapolis - West 86th St.
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Ranked #120 of 184 Hotels in Indianapolis
A recent review
4 of 5 stars Reviewed September 27, 2012
Indyron1 Indianapolis, Indiana
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56 Reviews from our TripAdvisor Community

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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Indianapolis - West 86th St.
See the most recent reviews
Indianapolis, Indiana
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 14, 2012

First, I arrived with as part of a group that had a block of reservations. I had a confirmation number and was listed in the group, but the check in attendant told me that my reservation was for the night before. She told me there was no room available. Eventually she found a room but told me I couldn't have... More 

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing home away from... More 

Indianapolis, Indiana
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 27, 2012

I have been at this Homestead Suites for the past few days and will spending at least a month here. I checked several other similar spots in this area of Indianapolis and found them to be less than desirable. Since check in I have found the staff to be friendly and they only know how to say "yes" to whatever... More 

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More 

Indianapolis, Indiana
Level Contributor
4 reviews
5 of 5 stars Reviewed September 6, 2012

I had a lovely time. Service was great and the staff was the best. I had just a little trouble with the card entry, but the front desk took care of it immediately. It's a very "laid back" kind of place. Tucked out of the way from a lot of the traffic. Very quiet and they allow pets!

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More 

Charlotte, North Carolina
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed September 5, 2012

The hotel was delightful. Close to the interstate and nearby shopping and grocery stores. The staff at the hotel was great. Quiet and pleasant stay at this property. With my travels all over, in over 100 nights on the road per year, this is the reason this hotel got a 5 rating. Internet service, cook out area, indoor pool is... More 

Was this review helpful? Yes 3
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed September 4, 2012

Homestead Studio Suites was recently the hotel of choice for our family reunion out of town guests. The accomodations were clean and the staff was extremely pleasant. We recieved nothing but rave reviews from our family members on the courtesy and helpfulness of the staff and their willingness to go above and beyond to ensure everyone was comfortable and taken... More 

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More 

Long Island
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 24, 2012

I booked a block of 20 rooms for a bowling tournament during July and after a few hiccups, of which the Homestead Suites staff were able to fix prior to our arrival, the week was a wonderful experience. The hotel was conviently located for our needs, with shopping, food, and entertainment all reasonably close. Rooms were clean and staff were... More 

Was this review helpful? Yes
Erin V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to fill out a review of the Homestead Suites - Indianapolis Northwest. We take pride in satisfying each and every guest, therefore, it is rewarding to read your review of your recent visit with us. Even though you did experience a few hiccups, I'm happy to hear that our efforts to correct your hiccups... More 

Groningen
2 reviews
4 of 5 stars Reviewed July 4, 2012

Hotel amenities were good. Environment was good and clean. it was nice expereince staying there. also, price was in budget. we would love to stay there in future if required.The staff was great! Breakfast was fantastic and they loved the pool!! The pool as amazing, it felt so good coming back to the hotel and relaxing in the heated pool.I... More 

Was this review helpful? Yes
Erin V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking time to submit a positive review of the Homestead Suites - Indianapolis Northwest. We value all guests and are pleased when someone like you receives the level of customer service like you did. The staff is trained to ensure the guest is the most important thing about their job. It would be our pleasure to have... More 

Orlando, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2012

Just an okay hotel but the price was right! Not as expensive online if you book through priceline!

Was this review helpful? Yes
Erin V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking time out of your day to submit a review for the Homestead Suites - Indianapolis Northwest. We value your opinion and are pleased to see you were satisfied with your stay. We realize that price is an important part of your decision making process when booking a hotel, therefore, we do offer market competitive rates while... More 

Indy
1 review
5 of 5 stars Reviewed June 8, 2012

My soccer team stayed at Homestead in March and loved it. The staff was great! Breakfast was fantastic and they loved the pool!! The pool as amazing, it felt so good coming back to the hotel and relaxing in the heated pool.

Was this review helpful? Yes
ChristopherTM, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Indianapolis - Northwest . It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More 

New Buffalo, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2012

Booked 10 rooms on hotel planner to come to town for the Indy 500 race and this hotel was a great experience. We were a little suspect reading past reviews prior to arrival but with the warm greetings from staff, pool, it was a nice trip. We will book next year for the race.

Was this review helpful? Yes
ChristopherTM, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you so very much for your glowing review of Homestead Indianapolis - Northwest . Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we... More 

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