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All 183 Indianapolis hotels

Extended Stay America - Indianapolis - West 86th St.

2.5 of 5 Hotel   |   8520 Northwest Blvd, Indianapolis, IN 46278 (Formerly Homestead Studio Suites)
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Extended Stay America - Indianapolis - West 86th St.
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Ranked #109 of 183 Hotels in Indianapolis
A recent review
3 of 5 stars Reviewed February 25, 2013
Michael C Grand Ledge, MI
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53 reviews from our community

Traveler rating
    18
    12
    8
    5
    10
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18
5
8
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Indianapolis - West 86th St.
See the most recent reviews
Indianapolis, Indiana
1 review
1 of 5 stars Reviewed March 27, 2013

the hotel price is great dont get me wrong ,but the place has no hot water ,they put their guests that are staying for weeks and weeks on the 2nd and or 3rd floor where it should be the other way around. and let me repeat myself YOU HAVE NO HOT WATER.....the pool smells of horrible chemicals .why would i... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I am happy to be able to respond to you... More

Grand Ledge, MI
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 25, 2013 via mobile

My company put me up at this hotel for several months. The staff here and the location are really the only positive things I can say about this Extended Stay. The staff was always very friendly and welcoming. The location is convenient to the highway and many restaurants are nearby. It's inexpensive for a long term hotel, but as they... More

Was this review helpful? Yes 1
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that Our facility was not up to standard, we will address the issues immediately . In response to your feedback, I am very happy that our staff provided you with great Service. I am grateful for the feedback you provided so we are able... More

Indianapolis, Indiana
Top Contributor
56 reviews 56 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 21, 2013

I am about to complete my 5th month here at the Extended Stay America-West 86th Street in Indianapolis, IN. I wanted to give an update to previous reviews I have given over the past months. Service is such an important thing these days. I want to commend Jason Shirley, Kristy and Kimberly at the front desk for their professionalism and... More

Was this review helpful? Yes 1
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Indianapolis Indiana
1 review
5 of 5 stars Reviewed January 22, 2013

I have visited and stayed in this Property during December 2012 and came back in January 2013 The reception was great the rooms were clean and excellent in fact I had to ask for the same suite when I came back in January 2013 stayed went and came back on the 21st January 2013 and was put in the same... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed January 14, 2013

We were disappointed in nearly every aspect of our stay. The staff was unhelpful, UNPROFESSIONAL, and at times rude. On several occasions they spoke negatively about other guests in front of me while I waited in the lobby. They did not have some services that were advertised and were completely unapologetic about it. Many areas were dirty, and we weren't... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I am happy to be able to respond to you... More

Littleton, Colorado, USA
1 review
5 of 5 stars Reviewed January 11, 2013

Clean rooms, pleasant staff, and good breakfast. We have been traveling more frequently for business, and found your staff and our experience to be rather enjoyable. The hotel amenities are accomodating to the business traveler, and basically had everything I would need to complete my assignments. I was fond of the staff, who were eager to help me out if... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Bloomington
1 review
5 of 5 stars Reviewed January 8, 2013

I stayed at this property and was surprised at how attentive the staff was. The check in process went great and I didn't even have a reservation. Kristy is a great asset to your company, by the way. I asked a housekeeper for a pillow and she was eager to help. Will definitely stay again when I am in town.

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 of 5 stars Reviewed October 14, 2012

First, I arrived with as part of a group that had a block of reservations. I had a confirmation number and was listed in the group, but the check in attendant told me that my reservation was for the night before. She told me there was no room available. Eventually she found a room but told me I couldn't have... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing home away from... More

Indianapolis, Indiana
Top Contributor
56 reviews 56 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 27, 2012

I have been at this Homestead Suites for the past few days and will spending at least a month here. I checked several other similar spots in this area of Indianapolis and found them to be less than desirable. Since check in I have found the staff to be friendly and they only know how to say "yes" to whatever... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 6, 2012

I had a lovely time. Service was great and the staff was the best. I had just a little trouble with the card entry, but the front desk took care of it immediately. It's a very "laid back" kind of place. Tucked out of the way from a lot of the traffic. Very quiet and they allow pets!

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

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Additional Information about Extended Stay America - Indianapolis - West 86th St.

Address: 8520 Northwest Blvd, Indianapolis, IN 46278 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Indianapolis - West 86th St. 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Homestead Indianapolis Northwest

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