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Extended Stay America - Indianapolis - West 86th St.

2.5 of 5
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8520 Northwest Blvd, Indianapolis, IN 46278 (Formerly Homestead Studio Suites)
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Extended Stay America - Indianapolis - West 86th St.
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Ranked #118 of 184 Hotels in Indianapolis
A recent review
3 of 5 stars Reviewed February 18, 2015
VickiRo192 Danville, Illinois
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56 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Schaumburg
2 reviews
1 of 5 stars Reviewed March 1, 2015

Terrible experience. We booked on the website and picked a suite with tub and sofa sleeper. When we got to our room, we had no tub just a shower and no sofa sleeper. The front desk attendant switched us to a new room. Upon entering the new room, there was a terrible smell. There was mold in the bathtub. All... More 

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Manager_11525, Manager at Extended Stay America - Indianapolis - West 86th St., responded to this review

Hi Trevor, I received a copy of your review, and wanted to take a moment to personally respond. The experience you described is unacceptable, and I sincerely apologize. I am going to review your feedback with my entire staff to ensure that these issues will not happen again in the future. I really appreciate you bringing this to our attention.... More 

Danville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 18, 2015

My room the first night had heat issues. It was cold and I let them know the next morning. They moved me to a VERY NICE SUITE for the next night. Needless to say I would stay there again. Thanks !!!!!!

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Indianapolis, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 21, 2014

Dirty rooms, no toilet paper, service level non existent, and a refund takes 60-90 when they overcharge you in error. This establishment has great potential with better accountability and management. Until then, my condolences to the guest.

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San Juan, Puerto Rico
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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

If you want a 5 star hotel, go to a 5 star hotel. This is a decent, beautiful, cozy, welcoming, but simple and affordable place. Kitchenette is good, they give you a box with the essentials. We stayed there for a month, and just have the best transition to our permanent home. Be ready to complete the cleaning! First thing... More 

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Quebec City, Canada
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3 of 5 stars Reviewed August 14, 2014

The studio is equipped with a kitchenette (you have to ask the reception to have pans, plates, etc.), table with 2 chairs, couch. There is a separate bedroom. There is a pool in this hotel. The cleanliness of the room was average, could be better. So if you search a cheap stay in Indy, this hotel could be an option.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

The room was disgusting! Hair in the bed, in the sink, the floor and night stand was sticky. Save yourself the time and money and stay elsewhere. I will NEVER step foot in another extended stay again.

Was this review helpful? Yes 1
Maple Heights, Ohio
1 review
3 of 5 stars Reviewed July 14, 2014

There was no linen for the sleeper sofa. When we finally found a staffer (very rude person) and got linen, which was not folded, the bed was extremely uncomfortable. This ruined an otherwise wonderful trip.

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1 review
5 of 5 stars Reviewed June 30, 2014

Perfect for our family of 4 on a tight budget, just needing a weekend away to visit Indianapolis Zoo. This hotel is perfect to relieve stress of normal every day life. Perfect indoor pool for the kids, but the chlorine was very overwhelming. Sitting outside pool was like steam bath, no air condition in pool area. But kids had so... More 

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orlando
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 21, 2014

lets see we were in a jam moving to town our apartment was not ready so we had to find accomodations for a couple of nights. They got me and got me good. A small Chihuahua, and a Westy (West highland terrier). ten years old, small dogs 15 lbs each. The room was 79 dollars a pet deposit of 75... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 16, 2014

I travel 90 % of the time with my company and stay at many hotels across the United States, this hotel was by far the worst hotel I have ever been in. This hotel was so filthy, there was puke in one of the corners of the room. They didn't clean the rooms everyday and the floors were gross to... More 

Was this review helpful? Yes 1
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