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Days Inn & Suites Indianapolis NW

2.0 of 5 3910 Payne Branch Rd, Indianapolis, IN 46268 (Formerly Signature Inn Indy Northwest)
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Days Inn & Suites Indianapolis NW
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Days Inn & Suites Indianapolis NW
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312 reviews from our community

Traveler rating
    41
    63
    78
    59
    71
See reviews for
141
33
26
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Hotel is disgusting rooms look like they have a Cleaned in about 10 years.very outdated smoke in all the rooms ashes everywhere and then I'll try to charge you the smoking fee I would not recommend anybody staying here unless you have absolutely no other option the front desk staff is half friendly but the hotel is just nasty

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Brampton, Canada
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 5 days ago NEW

we have stayed here before it is easy to get to convention center and lots of restraunts and stores in area Very friendly staff and clean rooms nice pool good attmosphere. free breakfast makes it easy to get to the show at teh convention without having to go and find breakfast. Very helpful with finding places l wanted to be.

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Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed two nights and each morning not enough coffee for everyone who was there to eat breakfast. Only one staff person and they were also working front desk, so servicing the breakfast area took back seat to serving customers at front desk. Choice of food very limited compared to similar style breakfast at other hotels.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Amanda B, Front Office Manager at Days Inn & Suites Indianapolis NW, responded to this review

We had a house keeper there to manager breakfast but there was a family emergency and it was such short notice to find a replacement. I apologize for that. We do try to always have coverage to keep breakfast going on busy days. Our breakfast is Days Inn standards. It is above a basic continental breakfast with many choices. I'm... More 

Chicago, Illinois, United States
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff was nice but there was someone checked in with a similar name and I was given key card to a occupied room. Correction was made but I was billed for 2 rooms. So my account is minus $70 until credit can be made back to my account. Had I been on a limited budget that is a big inconvenience.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Amanda B, Front Office Manager at Days Inn & Suites Indianapolis NW, responded to this review

I can assure you that you were not charged twice. Both were 3rd party reservations. I did discuss this matter with that employee and stressed how important it is to triple check names. It was 1 letter off and that's still no excuse. I'm glad I was able to upgrade you to a king at no extra charge for that... More 

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Additional Information about Days Inn & Suites Indianapolis NW

Address: 3910 Payne Branch Rd, Indianapolis, IN 46268 (Formerly Signature Inn Indy Northwest)
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Indianapolis NW 2*
Number of rooms: 137
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Also Known As:
Days Inn And Suites Indianapolis Nw
Days Inn & Suites Indianapolis Nw Hotel Indianapolis
Days Inn Indianapolis
Indianapolis Days Inn

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