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TownePlace Suites Indianapolis Park 100

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5802 West 71st Street, Indianapolis, IN 46278
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1 room 1 adult
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TownePlace Suites Indianapolis Park 100
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124 Reviews from our TripAdvisor Community

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Englewood, Ohio
1 review
2 of 5 stars Reviewed December 3, 2015

The hotel was under construction when I had my stay. I couldn't park my car on the parking lot and was directed elsewhere to park. My room was great and the staff was very friendly, nice, and knowledgeable about the area. I'm sure this place will be great when the construction is done.

Helpful?
Thank Gertrude B
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Hello, Thank you for writing a review on our hotel. We are in the process in finishing our renovations and hopefully you can try us out again after they are all finished. Thanks Jason Shirley More 

KY
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed November 8, 2015

Because of highway construction we arrived too late to find another hotel. Our stay at this one was very disappointing. Our top floor room needed refurbishing and had the distinctive stench of cigarette smoke. There were even cigarette burns on the sofa. Smoking had obviously occurred in this room and nearby guests had obviously been smoking. We felt dirty when... More 

Helpful?
1 Thank 3peripatetics
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the TownePlace Suites Indianapolis Park 100. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the smell of smoke... More 

Wyomissing, Pennsylvania
Level Contributor
425 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed November 2, 2015

Not typical Marriott quality. The room reminded me of a country lodge. Outdated furniture and very basic. Breakfast was nice (but very small eating area). Just not Marriott quality, but they were doing updated to the outsides of the buildings and pool. Maybe a work in progress? But don't think we'll be back. We like something a little fancier--although we... More 

Helpful?
Thank annehassel
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the TownePlace Suites Indianapolis Park 100. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of our... More 

Westfield, Indiana
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 15, 2015

Hotel is okay especially for a extended stay hotel. Great price, breakfast was okay, housekeeping was okay. Hotel is old and could use some updating of carpet and bedding. Housekeeping needs to leave towels and more coffee but great to have everyday housekeeping. Room window faced street so road noise was very loud!!

Helpful?
Thank bevcakes04
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the TownePlace Suites Indianapolis Park 100. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of our... More 

Westport, Connecticut
1 review
5 of 5 stars Reviewed September 12, 2015

I have stayed here 5 times in the last 6 weeks. Great staff - friendly and easy going. Breakfast has gotten better with hot options. Great inexpensive choice. I will contiune to stay here. Highly recommended

Helpful?
Thank Steven R
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Thank you for sharing your experience at the TownePlace Suites Indianapolis Park 100 through the trip advisor survey. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 19, 2015

OK... The rooms are pretty decent and up to par with Towneplace. Just two mild criticisms. One, looks like some paint on a small part of the ceiling is coming loose from a possible leak in my room. The second is that in the 3x I've stayed here, I've never walked to the front desk and the staff isn't there... More 

Helpful?
1 Thank Benjamin H
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Thank you for sharing your experience at the TownePlace Suites Indianapolis Park 100 through the Trip Advisor Survey. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Brentwood, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 14, 2015

Wonderful room and great complimentary breakfast available. Easy drive to convention center in down town Indy. With as many people that were going to be staying there the staff was never anything but friendly. Will definitely keep this on the list to stay next time I'm in the area.

Helpful?
2 Thank jll905
Jason S, General Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Thank you for sharing your experience at the TownePlace Suites Indianapolis Park 100 through the Trip Advisor Survey. As a GenCon guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Kentucky
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 14, 2015

We stayed here for a weekend baseball trip to the area. Upon arrival I was surprised it wasn't the typical Towneplace Suites I was expecting. It is 2 (3) story buildings separated by a parking lot. Breakfast is mediocre and is served in the same building as the office. We actually did not stay for breakfast because of the little... More 

Helpful?
Thank kytrvlgrl
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Hello Kytrvlgrl, I'm sorry to hear that you experience with us feel short of your expectations. We have upgraded our breakfast in the last week and now offer select items such as Waffle Irons, Sausage, and Fried Eggs. We are sorry that you missed out on the transition into the upgraded breakfast, but hope that any issues you may experienced... More 

Toledo, Ohio
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed July 14, 2015

You get what you pay for, and this is likely the least inexpensive hotel in the park 100 area. I stayed in the building not attached to the front office, you may have better luck in the main building. Here are my complaints about this property. 1) The building hallway had a indistinct smell in it, you could tell it... More 

Helpful?
Thank skirack
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Hello Skirack, Thank you for sharing your feedback about your stay. I am sorry that you experienced a few issues that kept your time with us from being perfect. Our hotel staff strives to provide excellent customer service and experiences for all of our guests. Your comments have been passed on to the proper staff members so that we may... More 

Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 29, 2015 via mobile

This place was bad for a Marriott. Workmen left a huge mess in the hallways. The door to go outside looked like someone took mud and wiped it all over. The breakfast was, well let's just say at least the had an English muffin to eat. Don't stay here.

Helpful?
1 Thank Stingray93
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Hello Stingray93, I'm sorry to hear that your experience with us at Towneplace Suites did not meet your expectations. On behalf of the hotel and staff I would like to apologize for any inconvenience you may have encountered. Sincerely, Ernie D. Guest Experience Manager More 

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