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TownePlace Suites Indianapolis Park 100

2.5 of 5
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5802 West 71st Street, Indianapolis, IN 46278
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TownePlace Suites Indianapolis Park 100
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Ranked #33 of 183 Hotels in Indianapolis
A recent review
4 of 5 stars reviewed 6 days ago
Kevin C Richmond, United States
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113 reviews from our community

Traveler rating
    49
    34
    19
    6
    5
See reviews for
32
12
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond, United States
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Towneplace Suites for one night as a family or four. Here are our comments: 1. The bed was very comfortable. 2. The AC did not go below 65 and cycled on and off. This meant that I did not sleep very soundly. If you are a light sleeper and like to sleep in the cold, bring... More 

Was this review helpful? Yes 1
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Hello Kevin C, I would first like to say thank you for the feedback about your experience with us. Secondly, I would like to apologize on behalf of the staff and hotel for the inconveniences you had while here with us. We strive to provide top quality experiences for guests choosing our hotel as a destination for their visits, and... More 

New England
Top Contributor
215 reviews 215 reviews
46 hotel reviews
779 helpful votes 779 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had 3 rooms for 6 nights at this property at the end of March while in town for a major swim meet. Unfortunately, our experience was not positive and if you'd like a good nights sleep, don't stay here. The soundproofing is nonexistent. The walls are thin and noises above you, out in the hallways, and in the rooms... More 

Was this review helpful? Yes 5
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear Valued Guest, Thank you for choosing Towneplace Suites Indianapolis Park 100 as your destination during your recent visit to Indianapolis. We greatly value all of the guests who choose our location, as we are aware you have many options to choose from when traveling. It has come to my attention that your recent experience with us was an unpleasent... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I went to indy for the weekend and got this place on a deal. I absolutely love the service provided by Jodie and the manager Jason. Friendly staff and amazing service. I would highly recommend this place. Rooms are clean and spacious.

Was this review helpful? Yes 1
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear Angel G, Thank you for the kind compliments to Jason, Jodie and our staff! We take pride in providing a welcoming and clean environment to our guest! We are happy you appreciate the quality of hospitality we provide to our guest for such a great deal! We appreciate in you choosing to stay at TownePlace Suites as we know... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for my daughter's volleyball tourney. We were pleasantly surprised by a very friendly staff upon arrival. Our room was very clean and with a lot of space for the whole family. The kitchenette had everything we wanted for the weekend and everything was in good condition. The beds were comfortable as well. It was close... More 

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear Coletam23, Thank you so much for sharing your wonderful experience with us on Trip Advisor! It was a pleasure having the volleyball team here for the weekend and you are all fun to have around! As an extended stay, we try to accommodate our guests with a variety of items for the kitchenettes and I am glad to know... More 

Senior Contributor
31 reviews 31 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We got there really late about 1 AM and were greeted by a nice lady that checked us in in a very short amount of time. The door on the outside of the building to our section was open and not locked like it probably should have been. The inside area and the stairs weren't super clean and looks like... More 

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear WCEDGAR, Thank you for taking your time to review us on Trip Advisor. Thank you for the kind compliments to our staff and we will certainly pass them along. We apologize for the experience of the hallways and staircases, as this is definitely not the impression we want to leave with you. We take pride in providing a welcoming... More 

Columbus, Indiana
Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2015

The purpose for our stay was a family trip. We arrived and found it a bit challenging to find the office as the only markings were letters above a side door of the first of the two buildings. We had one of the 2 room suites at the end and the room and it's accommodations were as expected. The pool... More 

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear Rick, Thank you for taking your time to rate your experience with us on Trip Advisor. We are sorry to hear that we did not fulfill our high-standard commitment to you. Please accept our sincere apology regarding your stay. I have passed your concerns onto our staff and management to ensure this is an isolated incident. I am happy... More 

Newport News
2 reviews
5 of 5 stars Reviewed February 25, 2015 via mobile

Hotel was clean and well taken care of. The staff was very friendly and accommodating to all of our needs. Great location and great rate. We will be sure to tell everyone to stay here and we will be back the next time we are in town. Thanks for everything!!

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear SRH0522, Thank you for taking your time to review us on Trip Advisor! We are elated to hear that our hospitality was a memorable experience for you. We do have a convenient location right off the 465 loop and close to a large selection of shopping/restaurants. We look forward to welcoming you back for all of your future Indianapolis... More 

1 review
5 of 5 stars Reviewed February 21, 2015

This was my first stay with townplace suites. I travel to indianpolis a couple times a week & I will definitely stay at this property again. My room was very clean & the staff went above and beyond to make my stay wonder. The General Manager Jason was helpful with suggestions on good restaurants in the area

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear that_one_gal, Thank you for taking your time to rate us on TripAdvisor over your experience with us! As a valued guest, we are grateful you chose to stay with us and know you have many options. We are delighted to know we were able to exceed your expectations and hope to deliver our high-standard commitment for all of your... More 

North Port, Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 21, 2015

We only stayed here two nights...but were very pleasantly surprised. The room was quite nice and very clean, and the bed was very comfortable. For the price...this is a bargain and a great place to stay! The front desk staff person checked us in efficiently, was very polite, professional and friendly. My husband enjoyed the breakfast bar...but commented that it... More 

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear kdp618, Thank you for taking your time to rate us on TripAdvisor over your experience with us at TownePlace Suites Park 100! We take pride in delivering a positive, memorable experience to all of our guest. We do provide a complimentary, continental breakfast with a few more choices than most hotels. TownePlaces will begin a hot-complimentary breakfast later this... More 

2 reviews
5 of 5 stars Reviewed February 21, 2015 via mobile

First time at a towneplace and I have to say it was a great choice! The hotel was clean and welcoming! The staff was very pleasant to my family and I. I have stayed in many hotels and this made us comfortable. The rooms are very spacious and comfortable! I felt safe staying here unlike some hotels I have been... More 

Was this review helpful? Yes
jshirley824, Manager at TownePlace Suites Indianapolis Park 100, responded to this review

Dear Buzzbeelady, Thank you for taking your time to rate TownePlace Suites Park 100 on TripAdvisor! We are so delighted you chose to stay at our hotel, as we know you have many choices! We take pride in delivering a welcoming experience and so happy we were able to provide this to you. We hope you will visit us again... More 

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