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All 182 Indianapolis hotels

TownePlace Suites Indianapolis NW

2.5 of 5 Hotel   |   5802 West 71st Street, Indianapolis, IN 46278
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Ranked #75 of 182 hotels in Indianapolis
A recent review
4 of 5 stars reviewed 2 weeks ago
ssu11321 Indiana
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62 people have reviewed this hotel

Traveler rating
    18
    22
    14
    5
    3
See reviews for
21
10
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Indiana
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel every week with my job and usually stay and higher end Marriott and Hilton. For the price I was totally surprised this hotel was as nice as it was. It was super quiet and the staff was the best. They even had free pizza one night. It is not in the 4 or 5 star category but as... More

Was this review helpful? Yes
emiller306, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you so much for taking the time to review our hotel. We truly appreciate your feedback. If you are ever in the Indianapolis area again we hope you choose the TownePlace Suites again. Thank you again! More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

I stayed at this property a few years ago, and remembered the front desk staff of ladies being very welcoming. I was hoping for the same customer service experience this time around, but it was the complete opposite. I wasn't satisfied with check-in, nor the way it was handled. I found the young gentleman behind the counter not to be... More

Was this review helpful? Yes
emiller306, General Manager at TownePlace Suites Indianapolis NW, responded to this review

I am very sorry to hear you experienced any issues at the hotel. Thank you for taking the time to rate us and leave feedback so that we can become better. We are in process of completing our renovation in efforts to offer our guest a superior product. Again, thank you for your feedback and staying with us. More

Dallas, TX
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

When I stayed here in late February 2014 they were extensively renovating. There was a lot of dust, some noise during the day, and the smell of paint in many areas. They first put me in a room that must have been repainted that day. The paint odor was too strong, and there was a thick layer of dust and... More

Was this review helpful? Yes
emiller306, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you for taking the time to write a review for our hotel. We are undergoing a full renovation at this current time in efforts to offer our guest a superior product. I apologize you where inconvenienced during your time with us at the hotel. I truly hope you will come back and experience all the updates and enhancements we... More

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

This hotel is being refurbished. There a ConX boxed in the parking lot. The weekend we were there they were replacing carpet in many of the rooms. Our room had new carpet and the kickboard in the living area had not been completely replaced. The furnishing were disconnected from the wall and looked like they could fall over at any... More

Was this review helpful? Yes
emiller306, General Manager at TownePlace Suites Indianapolis NW, responded to this review

I apologize for any inconvience you had at the hotel. We are undergiong a full renovation to offer our guest the best product. I am sorry you where inconvienced by this. I hope you will give us a second chance and come back and see all the brand new items in the guest suites as well as the lobby and... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

The employees must have a great leader! They were always smiling and pleasant, like they truly enjoyed their jobs. The room was very clean and there was tons of space to work. I plan on staying again the next time I am in Indy.

Was this review helpful? Yes
emiller306, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you so much for your feedback and staying with us! We look forward to your return visit! More

Midwest
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 14, 2014

This hotel was perfectly adequate for our stay. We required a room that was relatively clean, offered free parking and a continental breakfast, and was quite economical. This hotel served our purpose, but due to our frequent trips to Indianapolis, I think we would pay a bit more and stay elsewhere next time. General Info/Parking: The hotel is located in... More

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emiller306, Guest Relations Manager at TownePlace Suites Indianapolis NW, responded to this review

Luve2Travel35, Thank you so much for taking the time to share your feedback about your recent experience with us. We value your opinion and use it as a resource to better our property. We understand that we did not meet all of your expectations, as we are under construction to renovate our hotel. Thanks again! More

Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

It is a pleasure to stay at this location. The suites are SO clean and comfortable, and have everything you need for a very comfortable visit. Erin Miller is very gracious to guests and staff, and my husband joins me in saying that we look forward to our next visit.

Was this review helpful? Yes 1
Erin M, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you so much for taking the time to let us know how we are doing! We appreciate and value your feedback. Please feel free to contact me directly for your next stay with us, I would be happy to make any arrangements for you. Thank you and we look forward to seeing you again! More

Wausau, Wisconsin
Top Contributor
65 reviews 65 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 26, 2013

We stayed here for one night while passing through town. The man who checked us in was very pleasant, polite and efficient. Our room was clean, quiet and very comfortable. I like this chain because of the kitchettes in each room and the breakfast in the AM (although minimal, all I need is a bowl of cereal to get me... More

Was this review helpful? Yes 1
Erin M, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you so much for taking the time to leave feedback and staying at our property. We are so happy you chose the TownePlace Suites and cannot wait for your return visit! Warmest Regards, More

1 review
5 of 5 stars Reviewed September 21, 2013 via mobile

We came to this hotel with low expectations; expectations which were overall exceeded 10x over! All the front desk people were so nice and helpful, the rooms were big, and everything was quiet, even though there was a high school soccer team staying over night! Loved it, and we'd definitely stay again!

Was this review helpful? Yes
Erin M, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you so much for your feedback ! I am so happy to hear you had a wonderful experience at the hotel. We are so pleased you chose the TownePlace Suites Park 100 and we cannot wait for your return visit. Warmest Regards More

Danville, Illinois, United States
1 review
5 of 5 stars Reviewed September 3, 2013

This was my second stay at this hotel. My suite was clean, comfortable, and close to the event that brought me to Indianapolis. I came back to this location because of the Guest Experience Manager, Jesse Hutton. Jesse was very welcoming, knowledgeable, and helpful--not to mention, sassy! I will definitely return to this hotel on my next trip to Indy.... More

Was this review helpful? Yes
Erin M, General Manager at TownePlace Suites Indianapolis NW, responded to this review

Thank you so much for your feedback. We appreciate you choosing our hotel and look forward to your return visit. More

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Additional Information about TownePlace Suites Indianapolis NW

Also Known As:
Towneplace Suites Indianapolis Nw Hotel Indianapolis
Towneplace Suites Indianapolis Nw Hotel
Towneplace Suites Indianapolis
Address: 5802 West 71st Street, Indianapolis, IN 46278
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #75 of 182 hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Indianapolis NW 2.5*
Official Description (provided by the hotel):
The TownePlace Suites Indianapolis Park 100 hotel is located on the northwest side of Indianapolis, just off the I-465 and 71st Street interchange and center to the Park 100 business park. Our hotel is 15 minutes from downtown Indianapolis, local attractions and businesses such as Interactive Intelligence, Brightpoint, ConAgra Foods, Eli Lilly, and Dow Agrosciences. Our residential and extended stay hotel features refreshed and spacious studio, one and two bedroom suites, fully equipped kitchens with new amenities, on-site business center servicing you 24 hours, and a market with snacks and beverages. Enjoy our fitness room and outdoor pool (seasonal) or catch up with complimentary high speed internet (WiFi and wired) at our Marriott hotel in Indianapolis. For your convenience, there is a guest laundry room on the premises. TownePlace Suites Indianapolis Park 100 is your simple solution for both short-term and extended stays in Indianapolis, Indiana designed so you can Work, Live and Play! ... more   less 
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