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Courtyard Indianapolis South

3.0 of 5 4650 Southport Crossing Drive, Indianapolis, IN 46237
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Certificate of Excellence 2014
Courtyard Indianapolis South
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Courtyard Indianapolis South
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55 reviews from our community

Traveler rating
    22
    20
    7
    6
    0
See reviews for
11
5
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Indianapolis South
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Greencastle, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 2, 2013

Arrived last night for a business trip, (going to be spending quite a bit of time in Indianapolis!), and was greated by Terril. She was lovely, even finding me the perfect room, away from the chaos of "tweens" here with their parents for a soccer tournament. This morning I was greated by Lacy in the Bistro and Tori at the... More

Was this review helpful? Yes 2
smckay090, General Manager at Courtyard Indianapolis South, responded to this review

Dear Chris F Thank you so much for this wonderful review and recognizing the hospitality of our Courtyard Service Experts! I'm happy to hear that we exceeded your stay expectations. We greatly appreciate the opportunity to be your lodging partner. We look forward to serving you again on future trips to Indianapolis. Warmest Regards, Scott McKay General Manager More

Saint Louis, Missouri
Top Contributor
57 reviews 57 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 19, 2013

Stayed here during the Sweet 16 in Indianapolis. The front desk staff was very welcoming and arranged a cab for us to get downtown as soon as we arrived. The room was clean and comfortable. Nothing special, but the quality you would expect from a Marriot.

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New Orleans
Top Contributor
68 reviews 68 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 8, 2013

Rooms are clean. That's about a good as it gets. The staff are nice enough. This facility is grossly understaffed. I arrived on Sunday afternoon and hoped to get service at the food area/bar. This area is advertised to be open at 5:00 pm. At 5:20 it was dark with no one around. I took my business across the parking... More

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Pensacola, FL
Top Contributor
252 reviews 252 reviews
22 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed March 30, 2013

I was pleased with the location and our room at this facility. Check in went well and we got settled in with no problems. Later that afternoon we discovered we had only one coffee in the room so we decided to go to the lobby for a coup of coffee. When we asked where the courtesy coffee center was we... More

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smckay090, General Manager at Courtyard Indianapolis South, responded to this review

Dear Sir, As a valued customer, I apologize that your stay with us failed to meet your expectations. We strive to provide all our guests with a comfortable, friendly stay. I agree that we should have done a better job in anticipating your needs in supplying your room with additional coffee. I have reviewed your comments with the housekeeping staff... More

Buenos Aires, Argentina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2013

After looking for hotels in the area, out of downtown but only 7 – 10 ’ away by car I ended booking a room at Courtyard by Marriot Indi. South. Since I didn’t have time, after booking a read a review that wasn’t very encouraging…Big surprise: Hotel was just perfect in every aspect starting from the clean and new looking... More

Was this review helpful? Yes 1
Hanover Park, Illinois
1 review
5 of 5 stars Reviewed January 31, 2013

My stay at this property went way above my expectations the staff including front desk / houeskeeping / and bistro were all freindly and curtious. The food and service was top notch at the bistro. My room was clean and comfortable The swimming pool and hot tub were wonderfull and clean.The surrounding area has many places to eat and drink... More

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Decatur, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 27, 2012

I stayed at this hotel prior to visiting a client in Columbus and wanted to be close to Indy. Location was good for that purpose, and there were a few nice places to each close to the hotel, but the hotel was not the quality of courtyards that I usually stay in. I am a Marriott Gold status member and... More

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smckay090, General Manager at Courtyard Indianapolis South, responded to this review

Dear Guest Our goal is to always provide the best stay expereince we can to our vauled guests and I sincerely regret your guest room for this stay failed to meet your expectations. However, I am pleased to let you know that our full guestroom renovation started back in November and our new rooms are receving excellent reviews from guests.... More

Pennsylvania, United States
1 review
5 of 5 stars Reviewed December 13, 2012

During my business trip to Indianapolis and Richmond IN I stayed at this hotel. I can't put it in words how great the rooms are and the professionalism of the staff. Food and Drinks were great, everything is in walking distance which is a plus, neighborhood is family friendly. The fitness room is spacious and will accommodate your needs, pool... More

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Temperance, Michigan
Top Contributor
51 reviews 51 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 25, 2012 via mobile

Overall what I have come to expect from Marriott, good quality, clean, comfortable accommodations. Easy access to I65, lobby has had the latest upgrades. Rooms are somewhat dated, but very clean. There was a note on my desk that said the rooms will undergo renovations in a few weeks. I visited the pool / spa area. My room key would... More

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NJ
Top Contributor
116 reviews 116 reviews
72 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 25, 2012

2 nights for business at a local healthcare organization, and this was the cat's meow. Met all my Courtyard expectations, but the location and access to everything was the best. There are restaurants to walk to and shopping a short drive. Being right off I 65 made it easy to come and go to the airport. The staff was friendly,... More

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Additional Information about Courtyard Indianapolis South

Address: 4650 Southport Crossing Drive, Indianapolis, IN 46237
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Indianapolis South 3*
Number of rooms: 83
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Also Known As:
Courtyard Indianapolis South Hotel Indianapolis
Indianapolis Marriott
Indianapolis Courtyard

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