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Fairfield Inn Indianapolis South

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4504 Southport Crossing Drive, Indianapolis, IN 46237
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Fairfield Inn Indianapolis South
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Fairfield Inn Indianapolis South
Fairfield Inn Indianapolis South
Fairfield Inn Indianapolis South
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39 reviews from our community

Traveler rating
    15
    14
    7
    1
    2
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10
10
3
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first stay at this hotel. We stayed for 3 nights. The beds were very comfortable, the service was excellent, and it was a quick drive (less than 15 minutes) to the convention center in downtown Indianapolis. Easy on/off access to the highway. A huge variety of restaurants - some within walking distance - and shopping just a... More 

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Indianapolis, Indiana
Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here several times for business. All experiences have been positive. Rooms are exceptionally clean, breakfast service is perfect. The general manager went out of her way to meet my requests. The housekeeper, Agnes, went above and beyond to help me. Thank you!

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FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review

Dear Nasizzy, Thank you so much for the positive feedback. We strive everyday to provide our guests with a relaxing and enjoyable stay. I am happy to hear that Agnes provided you with excellent service. I have passed the feedback on to her. Thank you again for choosing the Fairfield Indianapolis South. We hope to see you again real soon!... More 

Elm Grove, Wisconsin
Top Contributor
51 reviews 51 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place for a less expensive hotel. Marriot wins the gold star. Check in was quick and easy and the room was spotless. Great recommendations for dinner within walking distance. New carpet and bedding. 3 floor location. Breakfast and all employees could not have been nicer and seem to work very well as a team. This would be on a... More 

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FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review

Dear Valued Guest, Thank you for the positive feedback. Here at the Fairfield Indianapolis South, we work as a team to deliver the very best to our guests. We are delighted to hear that you enjoyed your stay with us. We thank you for choosing our hotel and we hope to see you again in the future! Brandy Mefford General... More 

Salem, Ohio, United States
2 reviews
3 of 5 stars Reviewed January 8, 2015

The door lock on room 214 doesn't consistently read the key card. I had to move to another room after checking in and unpacking (when the key card actually worked once). The staff is friendly, but the place is a little dated and attention to detail is lacking. For example, they are often out of skim milk or fruit at... More 

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FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review

Dear Valued Customer, Thank you for giving us your feedback on your recent visit with us. I apologize that we failed to meet your expectations. We strive to provide all our guests with a relaxing and enjoyable stay. I am happy to hear that Ryan was able to give you great restaurant recommendations. We hope to see you in the... More 

Orlando, Florida
Top Contributor
80 reviews 80 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed November 16, 2014

Quiet, clean, good breakfast. Everything you would expect of a Fairfield. There's restaurants within walking distance and a Target within five minutes. Great place for a weekend stay and only 30,000 Marriott points for a three-night stay (non-holiday.)

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South Bend, Indiana
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 18, 2014

We stayed Saturday night 8/16/14 at this reasonably priced conveniently located recently refurbished hotel and were very pleased with it. For anyone "on the road" I -65 and needing a clean nicely furnished and updated place to stay we can highly recommend it. . Very friendly staff and our room on the third floor had a micro wave and small... More 

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Cleveland, Ohio area
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 17, 2014

My 2 teen daughters and I stayed there for a basketball tournament from July 8-10. We found the hotel room very clean. The air conditioner worked great and was not noisy. The shower water pressure was good and the water hot. The room had a convenient little refrigerator. The breakfast was included in the room price and hit the spot.... More 

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Nicholasville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 9, 2014

Talk about "no frills". We checked into this property late and kind of glad that all we had to do was sleep and check out. This is really just four walls and a couple beds. Luckily, we didn't find any bedbugs, although not sure we didn't discover our mattresses hadn't been previously treated. We can't complain it wasn't liveable or... More 

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FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review

Thank you for taking the time to give your feed back. We hope to welcome you back soon. More 

Kingston, Jamaica
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2014

I really enjoyed my short stay at this hotel, when my wife and 3 year old and I, along with another couple who are friends, stopped in. We arrived nearly midnight but the check in was great and very pleasant at that hour. The lobby was spotless and welcoming. There was ample parking and a feeling of rest. The bedroom... More 

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Saint Louis, Missouri
Top Contributor
94 reviews 94 reviews
86 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed April 6, 2014

We stopped here for a quick stay on a road trip. Our bed was not very comfortable and the cleanliness was not up to Marriott standards. The free breakfast was good. Overall just seemed a bit overpriced for what we received during our stay.

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FairfieldInnGSR, General Manager at Fairfield Inn Indianapolis South, responded to this review

Thank you for your constructive feedback, and please accept my sincere apologies for the lack of room cleanliness you received during your stay with us. Be assure that I will share your comments with my team and we will take the necessary steps to correct these issues. I do hope you will give us a chance to regain your confidence. More 

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