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All 183 Indianapolis hotels

Holiday Inn Express Indianapolis South

2.5 of 5 Hotel   |   5151 S East Street, Indianapolis, IN 46227
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Ranked #67 of 183 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 3 weeks ago
Ruth Ann L Wasilla, Alaska
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90 people have reviewed this hotel

Traveler rating
    32
    28
    14
    8
    8
See reviews for
40
6
5
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Wasilla, Alaska
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed here three times while on Business in Indianapolis. Each time about 14-16 days. It is centrally located to the Downtown Area of Indianapolis, and a 1/4 mile from the Interstate system to travel in all directions of the city. I do have arthritis in my right ankle /knee and they always managed to have a Room on... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hello, Sometimes it is difficult to figure out which guest has written a review, because their usename is not the name we know them as guests, but in this case I do recognize this guest and it is a joy to hear from you again. Thanks for the 5 out 5 rating!! Your review is awesome, but honestly, you, yourself... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Had a very good stay. Slept well. Didnt get chance to use the pool due to family commitments. Breakfast was good. Pancakes and eggs. The staff was very friendly. Especially the manager on duty. Forgot his name sorry. Room was spacious and bathroom was good.

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Veemal P, Thanks for taking the time to write about us! And for the awesome 5 out of 5!!! So exciting! I will make sure this is posted so all of our employees can see. I think the manager you are talking about is Chris, really tall and real good with customers. I am happy the room worked well for... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 28, 2014 via mobile

Four of us stayed one night at this hotel. 2 adults 2 Kids. I wanted the use of the hot tub, kids wanted the pool and boyfriend wanted hot breakfast. We had a reservation and was told to pick up a coupon book at a dennys for room rate of 74.99 apparently we grabbed the wrong book but the check... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hello, thanks for the review. We really wish we could have score higher and are truly sad the hot tub wasn't warm that evening you were there. I am glad that all of the other areas you mentioned that you wanted we met. I am excited that our Front Desk person was able to accomodate your discount coupon even though... More

Cincinnati, Ohio
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 5, 2013

Let me just start by saying, the hotel was nice enough. The rooms were clean, the hallways were clean, the bathroom was very nice, and the room was well appointed with an oversized refrigerator, and the microwave was just big enough to reheat my coffee cup from overpaid local coffee shop ;)But... here's where the rubber hits the road. Express... More

Was this review helpful? Yes 3
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thanks for noticing how clean our hotel is and mentioning that. I am sorry you found the bed so uncomfortable. Not sure if you found it too hard or too soft, as my review of bed comfort complaints split between those 2 options. We are trying to find the "just right" bed but sometimes what pleases one, displeases another. There... More

Recife, PE
Top Contributor
71 reviews 71 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 28, 2013

The hotel is great. Nice rooms, real polite staff. There's free internet but it's just regular, if you need it fast, try another thing. Breakfast is good too but it can be crowded sometimes, so try it early in the morning, there will be more options and you'll have the peace you need. The location is great if you have... More

Was this review helpful? Yes 1
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thanks for the review. You really covered things, but with a 9 day stay, you had the chance to see and do it all. Breakfast can be crowded, especially first thing in the morning. Public transportation is available on a limited schedule at the closest intersection by the hotel. Thanks for the information on internet access, as demand increases we... More

STL
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 16, 2013

I do NOT recommend this hotel to anyone. Stayed 5 days and the internet was worse than dial up. I couldn't even open up a web page most of the time. Staff just didn't care about anything, The water was like an oil water that never got you clean. "Very weird feeling". Ice machine never worked and the General manager... More

Was this review helpful? Yes 1
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

First let me start by thanking you for taking the time to review us, I can certainly see that you took the time and put a lot of effort in to the review. I will definitely discuss your concerns with our staff. There are definite points where things were discussed that should not have been. A few of the other... More

Bates City, Missouri
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2013

During our late check-in the front desk lady was very professional and a great multi tasker. She took care of all small issues that came here way during our checkin. The lobby eas very clean and made me feel welcome. The entire Hotel and my room was very clean and I didn't have one proplem here. Since downtown I-70 was... More

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Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Nice review..sometimes construction isn't all bad...we get to meet people who didn't know about us! Glad you enjoyed your stay and hopefully future trips through Indy will include a stop just of 465 at exit 2B. Thanks again for the 5 stars!! More

Toulouse, France
1 review
5 of 5 stars Reviewed September 13, 2013

This is a very nice hotel. People are very kind, welcoming and helpful. I recommend this hotel to everyone who travel in Indianapolis. It is outside downtown but it is easy to access by bus and it is a very good price-quality ratio.

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

5 stars awesome, thanks!!! Location location location...12 mins north you are in heart of downtown Indy...12 mins south and you are in the midst of fantastic retail in Greenwood. We've got the location with access to both!!. So glad you enjoyed your time with us and here in Indy. More

Toulouse
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 12, 2013

We came here for a congres and my colleague had to speak a morning at 8:30. We ordered a taxi for 7:15 and at 7:40, the taxi was not there. Incredibly, the manager of the hotel took his car to pick us up at the convention center, and we were in time ! We are very grateful to his kindness... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you so much for your nice comments. We knew being late to your own presentation was not an option and we are so happy we could get you there on time!! I do hope Indianapolis provided ACS with an awesome city for the convention. More improtantly though, I am so happy your stay with us went well. More

Lexington, Kentucky, United States
1 review
5 of 5 stars Reviewed September 6, 2013

The front desk personnel and Jess especially was and continues to be very courteous and helpful more so than any other hotel I've stayed at over the last 10 years and in 10 other states. When asking for restaurants or locations in the area were very informative and eager to help.

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thanks for the nice comments. Jess's enthusiam is awesome and we are so happy to have her on our team. We realize our knowledge ot the area is of vital importance to your overall experience and are working to keep all informed of all the details we know so we can share. Thanks for the high rating!!! More

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Additional Information about Holiday Inn Express Indianapolis South

Also Known As:
Holiday Inn Express Indianapolis South Hotel
Holiday Inn Express Indianapolis South Hotel Indianapolis
Holiday Inn Express Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn
Address: 5151 S East Street, Indianapolis, IN 46227
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#64 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Indianapolis South 2.5*
Official Description (provided by the hotel):
Recently renovated with modern decor. Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Stay with us for a night to remember. ... more   less 
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