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Holiday Inn Express Indianapolis South

2.5 of 5
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5151 S East Street, Indianapolis, IN 46227
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Holiday Inn Express Indianapolis South
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Ranked #64 of 184 Hotels in Indianapolis
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114 reviews from our community

Traveler rating
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    19
    8
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here the week of April 27th through May 1st. Ryan, the morning desk clerk was fantastic and very professional. I had flown into Indy earlier than the room would be available. After checking, he allowed me to check in early, which was very helpful after a long morning of airports. The hotel was typical HI Express, but everyone was... More 

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Mandi C, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Thanks Keith O for the awesome review! I'm so glad Ryan was able to get you into your room earlier than expected and that you enjoyed your stay with us from start to finish! We can't wait to see you again next time you are in town! Safe Travels! More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

Hotel was clean and staff friendly. Only 2 negatives that I found. Breakfast was weak, nobody seemed to care for the turkey sausage. Orange juice was very watery. And the front desk was not able to break a 20 for vending machines and laundry. Didn't use the pool but the kids did. They had no complaints. Bed was reasonably comfortable... More 

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Bourbon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

My wife and I stayed here for two nights. I had a planning mtg here for one night and enjoyed our stay we decided to stay another night. We were impressed by the accommodations and the staff went out of their way to make us feel comfortable. They had a very good breakfast as well!

Was this review helpful? Yes
Mandi C, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Lpcuss00, Thank you for the kind words regarding your most recent stay with us. I'm glad that you and your wife had a pleasant experience with our staff members and enjoyed our delicious Express Start breakfast! We hope to see you again during a future stay in Indianapolis! More 

Huntsville, Alabama
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 13, 2014

Pool, Hot Tub/Spa Free Breakfast, pancake machine, rolls, fruit juice, milk. Wi-Fi Clean rooms, nicely updated bathroom. The hot tub/spa in the pool area looks like it should be drained and the grout lines thoroughly scrubbed, the water was clean, just the grout lines looked dirty. Some of the jets in the tub weren't working as well. We had a... More 

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Angela R, Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Sam W, Thank you for choosing the Holiday Inn Express Indianapolis South for your recent visit to Indianapolis to attend the Big 10 Championship Game. We appreciate that you took the time to complete a review of your stay with us. I am pleased you see that you were able to experience our wonderful friendly and helpful staff. They... More 

Marshall, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 11, 2014

My husband and I traveled to the city for a business trip. I found the front desk staff to be friendly. The hotel was clean and the bed was comfortable. The breakfast had plenty of choices. The location was close to shopping and dining. We would stay there again when traveling to Indianapolis.

Was this review helpful? Yes
Angela R, Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear jbounds, Thank you for choosing the Holiday Inn Express Indianapolis South for your recent visit. We appreciate that you took the time to review your stay with us. I am happy you experienced the friendly atmosphere that the front desk staff provides. They all enjoy interacting with our guests and getting to know them. I am also please to... More 

Indiana
1 review
5 of 5 stars Reviewed November 19, 2014

In the city for business, first time booking at this location. When I walked in I was greeted by the GM, wearing a red Hawaiian shirt. Since is was snowing out, his shirt was spot on. He made sure all my request were met! He suggested a few eating locations, and provided coupons. The rooms were clean, very spacious. In... More 

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hey thanks for the awesome review. I am so happy that my casual weekend attire brought back memories of your time in Hawaii. I am also pleased to hear that you continued to experience the highest levels of friendliness throughout your stay. We hope you get the opportunity to stay with us again. Thanks for choosing to stay with us... More 

Naperville, Illinois
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2014

The Holiday Inn Express South was a very comfortable and clean during our 11.01.14 stay, and the staff was professional, friendly & helpful. The breakfast choice & display was top-notch. The only reason I didn't give it 5 stars is the heating/cooling unit - those wall units under the window are impossible to regulate & so the sleep temperature was... More 

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hello, Thanks for the 4 star rating. We truly appreciate that you enjoyed your stay and that our people did such a wonderful job for you. Also, thanks for sharing about the window units, we know they aren't like a central system at home but we will continue to tweak what we can at the property level and feedback like... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

We have stayed at several holiday inn express over the last few weeks. The lobby here was very nice. We went to our room and they had given us a king bed for 3 people. Me my husband and my Mom so that wouldn't work lol. Went back to lobby and that room was also out of service! They gave... More 

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hi, Thanks for taking the time to review us and thanks for a 4 out of 5 rating. I am sorry everything about your stay wasn't what you had expected, but do want you to know that Holiday Inn Express, all of us, want you to have a great stay and love our hotels. We are committed that if we... More 

Hamilton, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 26, 2014

We chose this hotel based on reviews, price & location. We were going to the Colts home opener, the stadium is about 5 miles away, but it is an easy drive to the downtown core and quite a bit less expensive then staying in the downtown core. The room was clean, beds comfortable, the continental breakfast was adaquete and the... More 

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Allan, Thank you for the review and the high rating! I do remember talking to you, especially about the "secret" trick to our parking lot. (Hint; Turn left at the light on Thompson then turn right to go behind the CVS and just follow the access road as it goes around the next parking lot and leads you into ours).... More 

Akron, Ohio
2 reviews
4 of 5 stars Reviewed September 11, 2014

Rooms were clean. Hotel looked good from inside and out. Staff was very pleasant. Felt safe parking our car for the night and was able to come and go as wanted. Would definately stay here again for work or pleasure.

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hey nice review...4 points and an exclamation point too...awesome. Thanks for staying with us and for the review. We hope next time you get a chance to rave about breakfast or our indoor pool...lol. Again thanks for the high marks and we enjoyed having you with us. Looking forward to your return. More 

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