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Holiday Inn Express Indianapolis South

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5151 S East Street, Indianapolis, IN 46227
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1 room 1 guest
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Holiday Inn Express Indianapolis South
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Cape Coral, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

Very nice place very clean no bad experiences, would us it again when in Indy. The hotel is in a very good area on Indy on the south side, near the inter loop. room was nice and very comfortable. the Staff was great and helpful. never had a problem with Holiday Inn Express. Loved it.

Was this review helpful? Yes
acaguide, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you very much for your review it always our pleasure to serve our guests and insure the highest quality standards for their stay we look forward to you staying at our hotel again in the near future. More 

Marion, Indiana
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in town for the National Gymnastics competition and wanted to be close to downtown but I didn't want to pay the downtown price! Hotel is easy to get to from Downtown, I had my car and didn't mind the quick drive! The hotel staff was very kind, helpful and courteous. The hotel was very quiet! I would absolutely... More 

Was this review helpful? Yes
acaguide, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for your review I am glad that you enjoyed your stay at our hotel it is our goal to make all guest's experiences a pleasant one we look forward to you coming again in the near future. More 

Richmond, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My family booked a Family Fun Adventure (tickets to the Zoo and Children's Museum) and chose to stay at this hotel. Unfortunately, there was a terrible storm during our stay, and lightening knocked out the power to the hotel. I'm not one to complain, and of course the staff couldn't help nature's path, but it did damper our trip, as... More 

Was this review helpful? Yes
acaguide, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for your review I do apologize about the weather it was very unfortunate hopefully next time you come you can enjoy all our amenities and of course the beauty of Indianapolis. More 

LEXINGTON
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We usually stay in downtown Indy when we are here but because of several large events going on at the same time we ended up a little further south than usual. We had a group of 25 teenage swimmers and were with another team of 17. That would be enough to scare away most hotel staff. The HIE staff was... More 

Was this review helpful? Yes
acaguide, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you very much for your review I am glad that you enjoyed your stay at our hotel we strive for excellence in all areas of our hotel we have the convenience of being close to downtown at an affordable price. More 

Bradford West Gwillimbury, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If I'd have paid full price for this room, i would have been supremely displeased. I AM a fan of the staff. They were friendly and courteous. When I had complaints they saw to them immediately. HOwever, i fear management or the owner do not care about this place at all. There were bugs in the room. Now, I realize... More 

Was this review helpful? Yes
ExSouthGM, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for sharing your comments regarding your recent experience at our hotel. I sincerely apologize that we failed to provide you with an easy, enjoyable stay. I will be reviewing your comments with our pest control company. Any type of pest issue is unacceptable and we will address it immediately. It is our goal to be 100% prepared in... More 

Cedar Rapids, Iowa
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Watch what you get here, To Start this review the Staff was super friendly and good. I enjoyed them every time I talked to them. The room that we had was the very first room off of the lobby. There still it was quite quiet. Inside the room, we had some issues. The room was said to be cleaned when... More 

Was this review helpful? Yes
ExSouthGM, Manager at Holiday Inn Express Indianapolis South, responded to this review

I wanted to thank you for taking the time to complete a tripadvisor review. We appreciate the feedback you took the time to give us in so many areas in virtually all departments of our hotel. I will be reviewing your survey with our departmental management to inform them of the experience you've reported. It is because of guests like... More 

Bates City, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

I tried to post the following on the Holiday Inn Express South website about Ruby, but it failed to do so: "Ruby was a bright ray of sunshine in the morning. She treated us well, and spoiled us, while working the Breakfast Bar at the Holiday Inn Express Indianapolis South East. She should be considered an extremely valuable employee, and... More 

Was this review helpful? Yes
aisbell, Manager at Holiday Inn Express Indianapolis South, responded to this review

We are delighted that you enjoyed your stay with us! We cannot wait to share your comments with our team! Thank you for your kind words! Ruby will be thrilled she made an impact! More 

Knoxville
Level Contributor
191 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The desk staff was friendly and we were checked in quickly. The breakfast was good and had a nice selection. The cinnamon buns are great. The lobby/dining area was clean. The room was nice and large. The bathroom appears to be newly renovated and the wallpaper is peeling in several spots. The hot water doesn't last for a short shower.

Was this review helpful? Yes 1
ExSouthGM, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you so much for your kind words regarding your recent stay with us. We appreciate your comments regarding the details of your room and will bring them to the attention of our maintenance team. We hope to welcome you again in the near future More 

Indianapolis, Indiana
1 review
1 of 5 stars Reviewed July 17, 2015

Cleaning staff stole a tablet computer out of my room and hotel management did nothing to hold employee accountable or reimburse me for the obvious theft. Said it was my fault because I didn't put it in the safe and that they are not responsible. Also there was trash in the room when i checked in and carpet was dirty.... More 

Was this review helpful? Yes
aisbell, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for taking the time to review your experience with us. I cannot begin to express how regretful I am that you had a valuable come up missing. I want to assure you that safety and security are of the utmost importance to us. When a missing item is reported, an internal investigation is conducted and appropriate action is... More 

Henderson, Kentucky
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 10, 2015

We stayed here two nights while my wife was in town for meetings. If you are arriving from the north, there is no left turn across the median into the parking lot. You'll either have to turn left on Thompson Road before reaching the hotel and then come through the CVS lot or go past the hotel and U turn... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear westernkyguy, Thank you for taking the time to share your experience with us. I sincerely apologize for any inconvenience our air conditioning system and breakfast served may have caused you. I have taken your comments into account and I am confident that our management will look into these concerns. Although I would have preferred you had a better stay,... More 

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