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Holiday Inn Express Indianapolis South

2.5 of 5
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5151 S East Street, Indianapolis, IN 46227
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Holiday Inn Express Indianapolis South
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Ranked #67 of 184 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 1 week ago
jgumms atlanta GA
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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atlanta GA
Level Contributor
152 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked in by young lady by the name of Journy, like the band but without the "E". She was really helpful, really knew the area, and even though it was really late when I checked in, she took the time to tell me what was where regarding the slim chance of finding an open restaurant after midnight. Nice rooms, not... More 

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Pleasant Hill, Ohio
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was clean and easy to get to. The front desk was wonderful and gave us tips to good food in the area. As is typical of Holiday Inn, there is a lot of noise from room to room. Anything dropped on the floor would come to the next room as if amplified for example. With the highway so... More 

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IL
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night while visiting Indy for a WNBA game. Staff was very friendly at check-in and when we requested another towel/washcloth. The breakfast was delicious and was well staffed. They were constantly asking if we needed anything and kept the food well stocked and warm. One suggestion: Ask for an upper level floor if staying in the Summer.... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

As soon as I arrived at the south east street indianapolis holiday inn express, the staff was awful. I'm with a bridal shower party so we have 3-4 rooms. I needed a key and they acted hesitant to give me one. They finally gave me a key, but I made a mistake and told them the wrong room. I said... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Helpinghand1234, Thank you for taking time to review your stay at our property. Allow me to apologize for the inconvenience you may have experienced with the level of service you have received. Your comments are highly appreciated as these will assist us in our continuous efforts to maintain and improve our guests services. I am confident that improvements will... More 

Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel has no frills, but it was the perfect place for us for the price and I would definitely stay again. While it may not be the most updated, it was clean and comfy. We had a great time in the pool after a long day at The Childerns Museum. The breakfast was nothing fancy, but was just what... More 

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Hudsonville
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2015

We arrived to this hotel along with scores of other families from our baseball organization (The West Michigan Outlaws) for a local baseball tournament. It was kind of crazy there with all of the kids around, but the desk staff was patient, friendly and efficient in getting us all checked in a taken care of. The breakfast attendant was extremely... More 

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Mandi C, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you so much for the review! I am so glad that you enjoyed your stay with us and that your son's pillow made it home safely! We look forward to seeing you and your team next summer! Sincerely, Manager More 

Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 24, 2015

Much older hotel. Cleanliness not up to par for me. We usually stay in much nicer hotels than this. Hot tub in need of much repair, grout work, etc. jets made so much noise it was like you were being sucked down a straw. Bottom dirty with sandy substance. Hotel must contract with a truck driving school. Many men with... More 

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Mandi C, Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2015

Stayed here the week of April 27th through May 1st. Ryan, the morning desk clerk was fantastic and very professional. I had flown into Indy earlier than the room would be available. After checking, he allowed me to check in early, which was very helpful after a long morning of airports. The hotel was typical HI Express, but everyone was... More 

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Mandi C, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Thanks Keith O for the awesome review! I'm so glad Ryan was able to get you into your room earlier than expected and that you enjoyed your stay with us from start to finish! We can't wait to see you again next time you are in town! Safe Travels! More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 28, 2015 via mobile

Hotel was clean and staff friendly. Only 2 negatives that I found. Breakfast was weak, nobody seemed to care for the turkey sausage. Orange juice was very watery. And the front desk was not able to break a 20 for vending machines and laundry. Didn't use the pool but the kids did. They had no complaints. Bed was reasonably comfortable... More 

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Bourbon
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

My wife and I stayed here for two nights. I had a planning mtg here for one night and enjoyed our stay we decided to stay another night. We were impressed by the accommodations and the staff went out of their way to make us feel comfortable. They had a very good breakfast as well!

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Mandi C, Guest Relations Manager at Holiday Inn Express Indianapolis South, responded to this review

Dear Lpcuss00, Thank you for the kind words regarding your most recent stay with us. I'm glad that you and your wife had a pleasant experience with our staff members and enjoyed our delicious Express Start breakfast! We hope to see you again during a future stay in Indianapolis! More 

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