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All 185 Indianapolis hotels

Holiday Inn Express Indianapolis South

2.5 of 5 Hotel   |   5151 S East Street, Indianapolis, IN 46227
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68%
Ranked #75 of 185 hotels in Indianapolis
A recent review
5 of 5 stars reviewed 1 week ago
Mandy A Advance, Missouri, United States
  • Reviews (100)
  • Photos (28)
  • Amenities
  • Q&A
  • Room tips (16)
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100 people have reviewed this hotel

Traveler rating
    34
    32
    18
    8
    8
See reviews for
44
8
6
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Advance, Missouri, United States
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel had it all. The pillows were plush and comfortable. The rooms were clean and the breakfast was exceptional. I am quite thrilled that they had more then I had expected for the price. It was close to an all you can eat Chinese food that served fresh made sushi. They were personable about my (Emotional Support Pet) but... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Mandy, Wow, I would like to thank you for the AWESOME 5 sttar review!!! We are so glad you enjoyed your stay. Being a pet friendly hotel, we welcome all pets, whether they are working or vacationing too. Recently we have added some new options to our Express Start breakfast and many have found it exceptional, as you did. Thanks... More

Top Contributor
55 reviews 55 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 3 nights on business. The room was large and clean. The staff is friendly. The in room air conditioner unit was very noisy. The breakfast buffet is limited, but fine if you want some cereal and coffee. The nieghborhood is safe but a bit bleak. It is about 7 miles from downtown. Other than fast food... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for your review. I am glad we were able to provide you a large clean room and that we have friendly staff. You are correct that within walking distance of the hotel there are not many awesome dining choices (not sure why that should count against us) but about 10 mins north or 10 mins south by car,... More

Madison, WI
Top Contributor
50 reviews 50 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night on a recent road trip. Check-in staff person was very friendly and helpful, unlike the front desk staff the following morning. The morning staff would barely make eye contact, as if they didn't want to be bothered by your questions. The room was fine, no complaints. We found the location a bit challenging for our GPS for... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Hi, Thanks for the review and the 3 marks rating. I am sorrythe AM staff was not as friendly as you would have liked, some of our newer employees are still building their confidence. Thank you for the feedback, it will help us to know where we need to focus our training efforts. Our hotel is quite popular throughout the... More

Madeira Beach, Florida
Top Contributor
78 reviews 78 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We go to the Indy 500 every year and have stayed at this property before since the location is not a bad option to the track and activities in the area. This year we decided we need to find another option in the area for next year since the beds are not the bigger comfortable beds that most Holiday Inns... More

Was this review helpful? Yes 1
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Diana, I am happy that you have been back with us to see the Indy 500. I am sorry to hear of your disappointment with our bedding. It si true nothing significant has changed here since your 5 star review last year, including the beds and I do not know if a renovation will be planned and scheduled before next... More

Senior Contributor
31 reviews 31 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel was exactly what you'd expect from a Holiday Inn Express. It was clean, affordable, and the front desk staff was both helpful and friendly. The breakfast was good as well. The location is really convenient too. It is right off of I-465 near both Greenwood and South Indianapolis. We stayed here for the Indy 500. It is about... More

Was this review helpful? Yes 1
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Timothy, Thanks so much for the review, it is great to know we met your expectations. Our access to so much that Indianapolis has to offer makes us a great choice for any time someone is in Indy, but for the 500, it is so true that our guests really do enjoy what they want of the 500 festivities and... More

Owensboro, Kentucky
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

Booked this hotel through Hotwire. Staff was very friendly. Room was nice and clean. Small microwave and mini fridge was a good perk. Bathroom was very good size. Complementary breakfast was better than many others I've had. Only complaint is the pool was closed for maintenance reasons.

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

John, thanks for taking the time to review us, especially here on TripAdvisor. Really glad we could hit those really important points, friendly staff, nice, clean rooms, some good extra perks. Awesome that the bathroom was so well reviewed. Our hotel was originally built in 1997 and back then they didn't always have the foresight to build something that suits... More

Cadiz, Kentucky
Top Contributor
94 reviews 94 reviews
72 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed May 24, 2014

My wife, two cats, and I stayed at the Holiday Inn Express (South location) as part of our move across the country for the Army and enjoyed our stay. We are loyal to the Hilton brand, but chose this hotel largely because it was pet-friendly. The hotel is located in an easily accessible area off of Interstate 465. When exiting... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Seems we have a lot to thank you for. First, thank you for your service to our country and thanks to your family for their sacrifices too. Thanks are also on order, not only for the high rating in your review, but the true thoroughness of the review. I am certain many travelers will find your infoormation helpful. (I really... More

Burnaby B.C. Canada
Top Contributor
90 reviews 90 reviews
53 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 14, 2014

We stayed here for a full week while visiting relatives. It's very clean, was close to our relatives and serves a complimentary breakfast every morning. We had no issues at all and would stay here again.

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thank you for the review and the high marks! Often folks only stay one night and have a hard time getting to know the hotel and how things operate, but being here a week, you really become familiar with all the ins and outs and for you to say you will come back speaks volumes! We hope you get to... More

Seattle, Washington
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 7, 2014

Stayed here one night before running the Indy Mini-Marathon. Was greeted on arrival by very friendly staff, and presented with a personalized print-out showing my IHG points level, the wi-fi username and password, and information about the pool, exercise room, and breakfast -- very handy, and the first time I've received something like this. I wasn't able to use any... More

Was this review helpful? Yes 1
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Thanks for the good review! We hope you also had a good time in your run, the weather was just about perfect. I am glad that you noticed our extras, and hope you do get an opportunity to come back and stay with us again, we want you to try our amenities and enjoy our new healthier breakfast. Again thanks... More

2 reviews
3 of 5 stars Reviewed May 4, 2014 via mobile

Had reserved two rooms to cover all the family we had in town for daughter's college graduation. Rooms were good sized and it was nice having a refrigerator in our rooms. The kids enjoyed swimming in the pool and the breakfast each morning had a very good selection. The only complaint I had was 7 of us got stuck in... More

Was this review helpful? Yes
Bill L, General Manager at Holiday Inn Express Indianapolis South, responded to this review

Kevin, Thank you for reviewing us. We do appreciate all the good things that you pointed out about your stay. We are truly sorry about getting stuck in the elevator. I am glad that the staff was able to get your whole group out in under 10 minutes. Please be assured we are working with our service company to resolve... More

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Additional Information about Holiday Inn Express Indianapolis South

Address: 5151 S East Street, Indianapolis, IN 46227
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Indianapolis South 2.5*
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Also Known As:
Holiday Inn Express Indianapolis South Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#57 Business Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
Recently renovated with modern decor. Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Stay with us for a night to remember. ... more   less 
Number of rooms
118

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