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Ramada Limited Indianapolis West

2.0 of 5
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West 38th and I 465 Exit 17, I-465 at exit 17, Indianapolis, IN 46254
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Ramada Limited Indianapolis West
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Ranked #134 of 184 Hotels in Indianapolis
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135 reviews from our community

Traveler rating
    22
    29
    18
    17
    49
See reviews for
41
20
11
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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De Pere, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

We booked 3 rooms the morning before our scheduled stay. We called the day of our stay and asked for late check in as we were traveling. when we called, they stated no problem and that our rooms were available. We arrived at 1030 pm to check in. There were multiple men in the office drinking beer and smoking. They... More 

Review collected in partnership with Ramada

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johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review

I apologize for the situation. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

The guy at the desk took my ID and credit card and ran it. Then he informed me that he was computer illerate and couldn't make us room keys. He gave me the MASTER KEY and said that's how everyone was getting in their room. I had to get the key from him every time I wanted to get in... More 

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johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review
Google Translation

I apologize for all inconviences. More 

Fairfield Bay, Arkansas
1 review
2 of 5 stars Reviewed 3 weeks ago

When we arrived about 4:45PM, ghe office was closed. The owner/manager showed up about 6PM and there were about 10 people waiting to check in. A couple of people expressed their displeasure and the manager got really nasty. Several just left. Rooms were OK but a bit tired. Won't return.

Review collected in partnership with Ramada

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johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review

GM apologizes. More 

Kansas City, Missouri
1 review
1 of 5 stars Reviewed 3 weeks ago

Absolutely the worst place I have ever stayed! Rooms are dirty, filled with smoke smell. NO system for checking in. Two people in our group, who had reservations, did not get a room (come to find out, they were the lucky ones), we went to dinner and came back to someone else in our room. Luckily we had not put... More 

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johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review

GM apologizes for everything. More 

Corydon, Indiana
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 14, 2015

had reservations on 4/12/2015. I should have ran when I saw all the "warning signs".. walked in and the owner/shop keeper had to unlock the office.. asked if I had a bottle floor he said yes. all rooms dirty.. from last weekend.. so only few rooms were cleaned.. so he gives me a key to a room, which was upstairs..... More 

Was this review helpful? Yes 1
johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review

I apologize for all the inconviences. So sorry you did not enjoy your stay. More 

Chippewa Falls, Wisconsin
Top Contributor
63 reviews 63 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 10, 2015

had to scramble to find a place as the hotel I had book before christmas for this trip got cancelled in mid februray. The hotel is not like the Ramada's that I had know in days gone by, this was more like a Motel 6 with the dark rooms, not up to date decor and rooms that opened to the... More 

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johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review

Thank you so much for your review. Hope your Final Four weekend was a good time. More 

Gallatin, TN
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 6, 2015

Stayed here for a few days during the Final Four tournament. Staff was a bit strange but not as crazy as most reviews led me to expect. Just don't be surprised if the older manager starts swearing at you about weird stuff after 6pm; he seems a bit eccentric. Not the best area, but there was a very sweet guard... More 

Was this review helpful? Yes 1
johnnybhalla, General Manager at Ramada Limited Indianapolis West, responded to this review

Thanks so much for your review. I appreciate all comments that will help us do better in the future. More 

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 2, 2015

This Ramada does not have someone at the front desk at all times. You have to call on a phone to get someone to come and help you. The facility is quite old and needs repairs as well as updates. The room smelled musty and smoky although it is supposed to be smoke free. I left this Ramada and found... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
johnnybhalla, Manager at Ramada Limited Indianapolis West, responded to this review

I apologize. Very sorry you did not enjoy your stay. More 

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