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All 184 Indianapolis hotels

Guesthouse Inn

2.0 of 5 Hotel   |   5845 Rockville Road, Indianapolis, IN 46224 (Formerly Sleep Inn Airport West)
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67%
Ranked #106 of 184 hotels in Indianapolis
A recent review
3 of 5 stars Reviewed June 14, 2014
cedargirl Iowa
  • Overview
  • Reviews (61)
  • Photos (6)
  • Amenities
  • Room tips (9)
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61 people have reviewed this hotel

Traveler rating
    12
    29
    10
    4
    6
See reviews for
16
15
15
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Iowa
Contributor
13 reviews 13 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 14, 2014

Location met our needs. Quite and comfortable bed. Adequate breakfast. Obvious maintenance overlooked - towel bar was broken laying on bathroom counter & a light bulb was out above vanity. Staff encountered where neutral. Would have to think twice about a return visit.

Was this review helpful? Yes 3
gusthouseinn_indy, Front Office Manager at Guesthouse Inn, responded to this review

Dear Cedargirl, Thank you for taking the time to leave a review of our property. I am the new front office manager and am highly motivated to make changes based upon our customers feedback. Please know that we have hired a new maintenance man effective 07/18 and he has over 20 years of experience inside of full service hotels. We... More

Marion, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

We stayed here because my husband was in the hospital for 3 weeks. Our stay was great, clean rooms, hot water when ever we took showers, very friendly staff day or night. Free breakfast had lots of different kinds of food. From eggs to waffles, biscuits and gravy, fruit. Being diabetic I could find anything I needed for breakfast. Coffee... More

Was this review helpful? Yes 3
GM_IN091, General Manager at Guesthouse Inn, responded to this review

Thank you for staying with us. I am glad that you had a great experience at the Sleep Inn, I hope to see you again in the near future. Mark C. General Manager More

Philadelphia, Pennsylvania
Top Contributor
68 reviews 68 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 22, 2014

Decent hotel near the airport. Older building but has seen some renovation as long as you're not looking for a new flat screen in the room. Clean rooms, lobby and breakfast area, friendly staff. First time I tried the chain, was a little apprehensive but was satisfied with the choice. Free breakfast is the usual do it yourself waffles, bagels,... More

Was this review helpful? Yes 2
GM_IN091, General Manager at Guesthouse Inn, responded to this review

We appreciate your kind words about the hotel and our staff. Thanks for giving us a try, we look foward to your next stay with us. Mark C. General Manager More

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 19, 2013 via mobile

I stay here 2 or 3 times a years. Motel is always clean and the beds are always comfortable to sleep in. The price is always quite good for being close to the airport. It's only 1 1/2 miles from your Indy shop on Gasoline Alley. I just know each time I stay here it will be a comfortable and... More

Was this review helpful? Yes 1
Arizona
Top Contributor
64 reviews 64 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 31, 2013

Our family arrived on a late night flight, checked in with friendly people at the hotel at 2:00AM, and we appreciated that the breakfast service continued until almost 10:00AM so that we were able to get some sleep and not miss out on breakfast. Room furnishings were pristine and entire hotel looked and felt new. Very clean. Good breakfast. A... More

Was this review helpful? Yes 1
GM_IN091, General Manager at Guesthouse Inn, responded to this review

Thank you for your comments. Our guests comments are important to us and will be used to help better to serve you. Hope to see you again soon. More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 21, 2013

Nice hotel for an overnight stay. Needed a room close to the airpirt and found a reasonable deal. I was impressed at the maintenence of the grounds. The hotel is near a few good restaurants so that was an added plus.

Was this review helpful? Yes 1
GM_IN091, General Manager at Guesthouse Inn, responded to this review

Thank you for your stay at our Sleep Inn-Indy. We appreciate you comments and look forward to you next visit. More

Loveland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2013

My husband and I stayed here on 6-7-2013, we were very impressed, the room was very nice, it was really clean and modern. The manager, Barbie, was extremely friendly, knowledgeable about restaurants in the area, and under the stress of 3 customers at the desk and answering calls coming in she remained very professional. The rest of the staff we... More

Was this review helpful? Yes
McKinney, Texas, United States
1 review
4 of 5 stars Reviewed May 29, 2013

I stayed at this hotel this past Indy 500 weekend. The hotel was sold out and very busy. Barbie and her staff were extremely gracious and there to help with anything that we needed! Highly recommend this hotel. One opportunity.... wish there were places outside to sit and socialize!

Was this review helpful? Yes
Horsham, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

eXCELLENT service and hospitality from manager BARBIE FLUELLEN on what must have been A Very busy INDY 500 race weekend for her. she was PROFESSIONAL, KNOWLEDGEABLE, KIND, GRACIOUS and helpful in every way during our stay. MY HIGHEST RECOMMENDATION possible for making a great trip experience for my family. A great place to stay!

Was this review helpful? Yes 1
GM_IN091, General Manager at Guesthouse Inn, responded to this review

Thank you for your stay at our Sleep Inn-Indy. We are happy to help in any way to help make your stay a great one. We appreciate your comments and look forward to seeing you again. More

New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 11, 2013

After reading the reviews we were a bit hesitant but nothing to complain. There was fire fighters convention going on and we did not have much choice left. They had an availability and we took it. Used a coupon and did not pay much. We had a good nights sleep here and good breakfast. The rooms are small and the... More

Was this review helpful? Yes 2
GM_IN091, General Manager at Guesthouse Inn, responded to this review

Dear guest, Thankyou so much for your feedback. We are sorry to hear you did not like the bathroom design, however all Sleep Inn hotels have the same stall shower unless it's a handicap accessible room. We are glad to hear that you enjoyed our breakfast, we have a continental breakfast with the addition of two hot items: biscuits &... More

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Additional Information about Guesthouse Inn

Address: 5845 Rockville Road, Indianapolis, IN 46224 (Formerly Sleep Inn Airport West)
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Guesthouse Inn 2*
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Also Known As:
Sleep Inn Airport West Hotel Indianapolis
Sleep Inn Indianapolis
Indianapolis Sleep Inn

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Hotel & grounds (2)

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Room/suite (1)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
63

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