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Holiday Inn Indianapolis North/Carmel

3.0 of 5 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Certificate of Excellence 2014
Holiday Inn Indianapolis North/Carmel
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Holiday Inn Indianapolis North/Carmel
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289 reviews from our community

Traveler rating
    145
    85
    29
    12
    18
See reviews for
67
34
32
119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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    (57)
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There are newer reviews for Holiday Inn Indianapolis North/Carmel
See the most recent reviews
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

Stayed here for a week and the room was clean but obviously still partially under construction. Once the updates are fully finished with the hotel I think it will be very nice. The staff is the nicest I have ever come in contact with at any hotel. EVERYONE is happy and say hi to you in the halls and truly... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Member, We appreciate you taking the time to share your thoughts with us. I must say I was proud to bring your review to our daily standup meeting to share with our team. We also addressed the noise issue you experienced so we can avoid this behavior with future groups. Thank you for spending your business with us! More

Tampa, Florida
Top Contributor
73 reviews 73 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 9, 2012

I happened on this property by chance trying to find a hotel near where I had late meetings. I'm glad I did. The property was obviously well kept; the staff were all pleasant and helpful; and the room was great. I'd been traveling and staying in 2 other chains this same week and HIE was far superior to either of... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor Member, We thank you for taking the time to compose your review. The staff here was excited to hear that our properties and amenities met your needs. During your stay we did have one of our boilers momentarily off-line due to mechanical failures. Please accept our sincerest apologizes for the inconvenience this caused. We look forward to seeing... More

Illinois
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 6, 2012

We booked on Priceline and were a little uncertain of what to expect. We were pleasantly surprised with the hotel and the room. The beds & linens were super comfortable. Loved the desk chair and the bathtub. We just lounged in the room and just enjoyed our relaxation time. I would have liked the hot tub a little hotter, but... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor Member, Thank you so much for sharing your kind words and feedback. There is nothing better than being able to relax, kick your feet up and unwind. Its awesome to know we were able to be your home away from home. Thank you for choosing Holiday Inn. More

Rochester, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2012

Was there last week for a bussiness trip and Kyle the bartender made the stay even better. We asked if the kitchen was open and it was not, but he went back in the kitchen his self and made me and my coworker a club sandwhch. KYLE ROCKS!!!

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this. Thank you for spending your business with us. More

West Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2012

I have reviewed this hotel over a year ago and to my surprise they were now a Holiday Inn. (great for me as I get to earn my priority points). Same great people and service but completely new rooms! As a Dad of 3...the kids eat free program was welcomed. I work when I travel and really appreciated the new... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this. Thank you for spending your business with us. More

Illinois
Top Contributor
51 reviews 51 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 28, 2012

Booked this room because the rate was lower than the Staybridge Suites down the road. Pool is a narrow, almost lap pool, but at 3 1/2 feet max, great for smaller kids under 10. Also a hot tub. Kids ate free at breakfast buffet, which was very good! French toast, Fresh Fruit (besides just melon), Cereal, Eggs, Sausage, etc. This... More

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this. Thank you for spending your business with us. More

Mesa, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 28, 2012

With the change to the Holiday Inn, the hotel has benn pretty much completely refurbished and it is a pleasure to stay there. All of the staff is very helpful and the breakfast buffet is as good as it gets. However, the best reason to stay here is to enjoy the company and service of the bartender Kyle. He goes... More

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this. Thank you for spending your business with us. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2012 via mobile

I stayed at this Holiday Inn, for business, the stay was great. My most memorable and positive experience was with Kyle the bartender! He was awesome!! He is the epitome of customer service! I would stay here again just to hang out with him at the bar.

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this. Thank you for spending your business with us. More

West Des Moines, Iowa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2012

Hotel is new to Holdiay Inn and has been going through a great update. Rooms are spacious and clean. Be sure to stop by the bar and say hi to Kyle. Check in was quick and all of the staff was courtious and helpful.

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Alton, We thank you for your review. We have been with the Holiday Inn family for just over 90 days and love the improvements that have come with this brand. From our $3.0 Million guest room make over to the addition of the award winning Priority Club loyalty program, our guests love these new changes. Make it a great day,... More

Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2012

Everyone was friendly and accommodating. The rooms were nice, clean, and had all the amenities I needed. I was surprised by the food and felt like I was at my hometown bar. Kyle made sure everyone was happy and helped us socialize with each other. I just wish hotel pools were open 24 hours..C'mon HI, start the trend!

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Chad, I have to agree the “Terranova Grill” our on-site restaurant is a convenient yet affordable option, thank you for being an advocate. Our service staff always strives to make your stay away from home as comfortable as possible. Thank you for choosing to stay with us! More

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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
4 Points By Sheraton Indianapolis Carmel
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
Radisson Indianapolis
Indianapolis Radisson

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