Holiday Inn Indianapolis North/Carmel (Indianapolis, IN) - Hotel Reviews

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)

Phone Number:

Region: United States > Indiana > Indianapolis

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#12 Best Value Hotels in Indianapolis

#33 Business Hotels in Indianapolis

Price Range: $

Hotel Class:3 star (3*)

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Also Known As:: Four Points By Sheraton Indianapolis Carmel Hotel; Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis; 4 Points By Sheraton Indianapolis Carmel; Radisson Indianapolis; Indianapolis Radisson

See the most recent reviews

kermitthefrog66

Dallas, Texas

Contributor

20 reviews

13 hotel reviews

Reviews in 13 cities

20 helpful votes

“Pleasant Stay!”

Reviewed November 3, 2010

Was on property for a 3 day meeting and enjoyed my stay. There were new faces at the desk and they were very friendly. Room was comfortable and clean. Everything was in working order. TV's and furniture need to be upgraded. Internet was excellent. Breakfast was good - nothing special. I would recommend the property. Enjoy.

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See 2 more reviews by kermitthefrog66 for Indianapolis

kermitthefrog66 has 2 more reviews of Holiday Inn Indianapolis North/Carmel

“Like the new look.”

Reviewed August 7, 2012
“Nice Stay”

Reviewed May 3, 2010

We sincerely appreciate your response. We take value in each and every one of our guests thoughts and opinions. I find it comforting that you were welcomed by smiling faces. We strive to provide this type of service to every guest we meet. We hope to see you again sometime soon!! Enjoy your holidays! Zachary Donofrio Guest Services Manager More

sam_darlene

Greensburg, Indiana

2 reviews

4 helpful votes

“outstanding atmosphere”

Reviewed October 28, 2010

room was great. everybody was very nice and friendly. styed two nights. spent time in the bar with kyle the bartender. very outstanding. loved his little show and his very outgoing personality. will be back to your hotel when in your area again. .

Was this review helpful? Yes 2

sam_darlene has 1 more review of Holiday Inn Indianapolis North/Carmel

“awsome bartender”

Reviewed February 24, 2011

Hi, Thank you for taking the time to complete our online guest survey. When operating a business where customer satisfaction is the single factor to our survival, it is crucial that we gain feedback as often as possible and from as many guests that we can interact with. I thank you for sharing your thoughts and opinion’s with our team.... More

mzvic92

Lockport

Senior Contributor

22 reviews

5 hotel reviews

Reviews in 9 cities

6 helpful votes

“Great hotel in a picturesque location.”

Reviewed October 15, 2010

I stayed at the Four Points by Sheraton Indianapolis Carmel for 3 nights during a business trip to the area. The hotel was very clean and the staff was so nice. I don't think I walked by one employee that didn't stop and say "hello". The restaurant at the hotel had a great breakfast; they had these quesadillas that were... More

See 3 more reviews by mzvic92 for Indianapolis

Dear Patron, Thank you for taking the time to submit your review for our fabulous hotel. We pride ourselves on providing a simple, but also friendly and welcoming stay to each and every one of our guests. The “yummy”, quesadillas that you referred to, is a signature item of the Four Points brand called “Breakfast Pies”. I will have to... More

QueenAngel71

Indianapolis, Indiana

18 reviews

9 hotel reviews

12 helpful votes

“A Nice Surprise”

Reviewed October 2, 2010

We usually stay at the Doubletree but decided to stay at the Four Points - better rate and closer to the office. What a nice find! The hotel is very clean but most importantly the staff was very accommodating and friendly. We'll be back for certain!

Valued Guest, We appreciate your positive feedback. I am pleased that you decided to stay with us, but more importantly that you found your stay comfortable and relaxing. We look forward to seeing you again in the future, please give me a call the next time you’re in town and I will include breakfast in the room rate. With warm... More

af847

Northfield, IL

Top Contributor

65 reviews

65 hotel reviews

Reviews in 42 cities

67 helpful votes

“About Average”

Reviewed September 24, 2010

Quiet hotel with plenty of parking and nice people. Effort is made to keep the place clean, but still some of the pillows had this yucky pilled-up fabric and in general the hotel could use a refurbishment. I've stayed at worse, but I won't rush to stay here again.

First and foremost I would like to thank you for your feedback, if it were not for the customer voice, we would not know what issues need to be addressed. I will bring up this matter with the housekeeping staff to ensure that our linens are in perfect condition. Thank you for taking the time to complete this review and... More

dadxs3

West Chicago, Illinois

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Excellent Hotel and Service”

Reviewed September 19, 2010

Wonderful hotel with great employees. I stayed for two nights and had great service the entire stay. From front desk checking me in and upgrading me to a suite to breakfast everything was great ( especially the muffin tops) and the server really talked to me, not at me. Internet was fast and EASY. The hotel is hidden in a... More

dadxs3 has 1 more review of Holiday Inn Indianapolis North/Carmel

“Wonderful changes!”

Reviewed October 30, 2012

Dear Valued Customer, We appreciate your positive review for our property. In your review you mentioned we are hidden in a quite office park setting. The staff here at the Four Points refers to us as a “hidden gem” and your review compliments our depiction perfectly. Once again thank you for your response and we look forward to seeing you... More

IowaFan87835

Des Moines, Iowa

“Outstanding Customer Service and Stay”

Reviewed September 15, 2010

The Four Points staff is amazingly customer focused. We conducted training at the Four Points and Ramon, the banquet captain was available and helpful to us the entire visit. He did an awesome job!Planning with the catering staff was a collaborative and pleasant experience from start to finish. The front desk and restaurant staff remember your name and you cannot... More

First I would like to thank you for taking the time to complete this review. At the Four Points we are focused on the creating a comfortable, but more importantly uncomplicated stay for each and every one of our guests. I am thrilled that our staff met and exceeded your expectations. We certainly hope you come and visit us again... More

all_work_dayton

Dayton, Ohio

1 review

2 helpful votes

“Some Good, Some Bad”

Reviewed September 9, 2010

I recently stayed at the Four Points by Sheraton in Indianapolis while in town on business. The price was fantastic and the gentleman at the Front Desk during our check-in, Zach, was outstanding. Kyle, the bartender, was entertaining and told us lots of stories and gave good recommendations about places to eat. Unfortunately, at check out I asked to speak... More

Thank you for taking your time to complete a response on Trip Advisor. Reading your review was great until I got to the part about leaving a voice message for me, and not hearing back from me! I checked my voice messages immediately when I read your review, as I did not remember receiving it. I do not have it,... More

3myers

Fort Wayne, Indiana

“Most dishonest housekeeping staff I have ever seen”

Reviewed August 2, 2010

We stayed at the Four Points in Carmel near Indianapolis. We will NEVER stay there again and urge you to think twice about staying there. If you stay DO NOT leave anything of ANY value in your room or it may come up missing. We left on Sunday and on our way home our son mentioned he left something in... More

I realize there have been conversations and emails that have occurred directly regarding this matter, but I recognized today that I did not respond via Trip Advisor. I am glad that we were able to come to a satisfactory resolution with this matter. I do hope to have the opportunity to have you as our guests again in the future.... More

CatsFan3

Hoover, Alabama

“Room was o.k. and lied to about bogus room charge”

Reviewed May 15, 2010

My father and I stayed at the hotel for the Final Four. The room was a typical hotel room,clean but not great, cleaning staff kept coming early and hotel bar was best part of stay. After returning home, I noticed a bogus room charge for $156 about a wek or two later on my credit card. Called the hotel and... More

Thank you for taking the time to complete the review on Trip Advisor. Here at the Four Points by Sheraton Indianapolis Carmel we pride ourselves on the simple comforts. Unfortunately your most recent stay with us did not meet your expectations. We have used this feedback as a training opportunity for our staff, to ensure that situations like these do... More

151-160 of 174 reviews

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Holiday Inn Indianapolis North/Carmel

Holiday Inn Indianapolis North/Carmel

174 reviews from our community

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