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All 184 Indianapolis hotels

Holiday Inn Indianapolis North/Carmel

3.0 of 5 Hotel   |   251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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81%
Ranked #20 of 184 hotels in Indianapolis
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 11, 2012
ROBT_11 Baltimore
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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There are newer reviews for Holiday Inn Indianapolis North/Carmel
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Baltimore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2012

Have stayed at hotel numerous times over past several years. Location is covenient to northside businesses and accomodations are as expected. The main draw to this property for me is Kyle, the bartender in the lounge. He is very personable and makes everyone feel welcome and facilitates conversations among the patrons. He always remembers names and drink preferences. He knows... More

Was this review helpful? Yes 2
roboutz, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thanks so much for taking the time to review the Holiday Inn Indianapolis North/Carmel. I am pleased to know of your positve experience at the hotel and with Kyle in particular. We are proud of Kyle and the outstanding customer service he provides. Please come back and see us soon; we look forward to serving you! More

Terre Haute, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2012

The hotel is under construction; however, the rooms are in good shape, the remodeling is only a minor inconvenience. The staff is what makes the difference. They are eager to please, helpful, and make you feel welcomed. They appear to be genuinely happy to have you. This is consistent from the front desk, to the bar/ restraunt (Kyle is super),... More

Was this review helpful? Yes 2
roboutz, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

We appreciate you taking the time to review the Holiday Inn Indianapolis North/ Carmel. I am happy to hear of the experience you had at our hotel. We are glad you got to spend some time with Kyle as he remains one of our great ambassadors of outstanding service. We are at the end of our renovation and look forward... More

Dallas, Texas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 7, 2012

Had a brief stay at the Holiday Inn and was really impressed with the changes the brand has broght in. I was on the 6th floor and the new carpet, wall vinyl, HDTV, etc. have made a difference. The staff was FRIENDLY, as always and look forward to staying next time I'm in the area. Look forward to seeing how... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor member, I would like to thank you for taking the time to complete your review and for sharing your thoughts with us. As you mentioned our remodel and conversion to the Holiday Inn family has added value to the guest experience. I am happy to hear that your stay while brief was a relaxing and enjoyable one. Thank... More

Nashville, TN
Top Contributor
99 reviews 99 reviews
81 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed July 27, 2012

October 1st is what they expected as the completion date for the renovation. This was a Four Points by Sheraton until recently. The location is near I-465 and not far from Clay Terrace that has a lot of great restaurants and shops. When you walk in the lobby looks nice and right around the corner is a small bar and... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear member, Thank you for sharing your feedback, we love when guests take the time to share their experiences with us. Regarding your stay we have completed our renovation that includes new 32” Flat Screen T.V.’s, signature “Holiday Inn Bedding Package”, case goods and in rooms amenities. I will share your kind words with our team. Thank you for choosing... More

Saint Peters, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 27, 2012

I will stay there again after a few months knowing that the renovations are complete and the front desk staff are better trained or replaced. My room was nice and completely renovated yet still missing the fridge that was advertised that would be there and one could not be found after my request. The bartender was great and has a... More

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Trip Advisor Member, The Staff here at the Holiday Inn wanted to thank you for taking the time to share your feedback with us. To address your concerns, I apologize if you found our desk staff to be impolite. However I am confident that the level of service they provide is in line with our guest expectations. We will... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2012 via mobile

Bear in mind that this hotel is being rennovated. Located in a set back area the rooms are clean and very functional. I found the staff very friendly and accomidating, they had me in a room before check in at three. Found that prices for food and snacks to be on par with all other chains. There is a gas... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor member, We would like to thank you for spending the time to share your experience and feedback with the team. As we work through our renovation I am happy to say that all 171 guest rooms have been fully renovated to include our new “Holiday Inn” Bedding Collection, 32” flat screen HD televisions, microwaves and refrigerators in each... More

Charleston, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 25, 2012

When this hotel was a Four Points by Sheraton property, my husband and I would frequently stay here. The location and staff were outstanding and a real value. So, when I found out that the property was now a Holiday Inn, I decided to once again stay here. Unfortunately, it was turned out to be the worst hotel experience in... More

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Valued Guest, I would like to thank you for taking the time to compose your review and for sharing your valued feedback. We apologize that your experience did not meet your expectations or the ones from previous stays at our property. As I am disheartened that your stay was not a memorable one, I am excited to mention that we... More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2012

I hosted my family reunion at this Hotel the weekend of July 13-15,2012 and I have never been so Humilated in my life. I worked with Julie [--] and she told me that there construction would be completed by the time of my event and it was not. They were placing us in rooms that the painters were still painting... More

Was this review helpful? Yes 1
roboutz, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Ms W, Thank you for taking your time to post your comnents on Trip Advisor. I do regret your experience with us was not as you, or we would have expected. We are very excited about our conversion to a Holiday Inn, the renovations we have completed, and are yet to complete. Unfortunately, some work was still in process... More

Tennessee
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 18, 2012

I booked this hotel and the location is good, the rooms quite, and rooms renovated, sort of. The Hotel has new Carpet, and paint. The beds have a pillow selection. The beds were good. The bathroom had no towel racks and the the renovation seemed to be new lights, and shower head. The tub/shower was older and the water was... More

Was this review helpful? Yes
roboutz, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for taking your time to share your experience on Trip Advisor. Though difficult to read, we do appreciate the information. We are diligently "working out the kinks" that come with the huge undertaking of changing from one hotel to another. I apologize that we were not as efficient as we soon will be. I will also review the... More

Ada, Michigan
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 9, 2012

This hotel might be okay when the renovations are finished and perhaps they will hire some employees that understand how the front desk operates. The employees at the desk seemed to be very UNCLEAR how to handle the check in process effectively. Ridiculous. When we finally got checked in we made our way to our room down a horribly dirty... More

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this. Thank you for spending your business with us. More

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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
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Also Known As:
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
4 Points By Sheraton Indianapolis Carmel
Radisson Indianapolis
Indianapolis Radisson

56 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#14 Romantic Hotel in Indianapolis #28 Business Hotel in Indianapolis #38 Family Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Indianapolis Carmel is ideally located in a park like setting in the heart of upscale Meridian Corporate Business Park and minutes away from the beautiful downtown Carmel Arts and Design District. Our unique six story design hotel is the only Holiday Inn located in the Indianapolis area. Renovated, spacious guestrooms and suites offer all the comforts of home including Holiday Inn signature bedding for a restful night sleep, microwave and refrigerator for your convenience and HDTV channels providing an array of viewing options on the 32 inch flat panel TV. Join family and colleagues for breakfast, dinner or drinks in the Terranova Bar and Grill. Take advantage of free Wi-Fi, 24 hour sundry shop and business center. To unwind from the day, take a dip in our indoor pool or whirlpool. Reenergize yourself in the fitness center. Business travelers will find our hotel conveniently located to companies within the North Meridian corridor including St. Vincent Hospital, Liberty Mutual, Delta Faucet, Teradata, Ingersoll Rand, Monster, Bridgestone Firestone, Belden, Verizon, and Thompson Technical. Take the day to enjoy attractions such as Broad Ripple, Children’s Museum, Butler University, The Palladium, Lucas Oil Stadium, and Indianapolis Speedway. We are only 20 miles from Indianapolis Airport. Relax knowing you have made the right choice with Holiday Inn Indianapolis Carmel. ... more   less 
Number of rooms
171

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