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All 185 Indianapolis hotels

Holiday Inn Indianapolis North/Carmel

3.0 of 5
251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Holiday Inn Indianapolis North/Carmel
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Ranked #37 of 185 hotels in Indianapolis
Most recent review
4 of 5 stars Reviewed November 3, 2010
kermitthefrog66 Dallas, Texas
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174 reviews from our community

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Dallas, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 3, 2010

Was on property for a 3 day meeting and enjoyed my stay. There were new faces at the desk and they were very friendly. Room was comfortable and clean. Everything was in working order. TV's and furniture need to be upgraded. Internet was excellent. Breakfast was good - nothing special. I would recommend the property. Enjoy.

Was this review helpful? Yes 1
See 2 more reviews by kermitthefrog66 for Indianapolis
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
November 13, 2010

We sincerely appreciate your response. We take value in each and every one of our guests thoughts and opinions. I find it comforting that you were welcomed by smiling faces. We strive to provide this type of service to every guest we meet. We hope to see you again sometime soon!! Enjoy your holidays! Zachary Donofrio Guest Services Manager More

Greensburg, Indiana
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2010

room was great. everybody was very nice and friendly. styed two nights. spent time in the bar with kyle the bartender. very outstanding. loved his little show and his very outgoing personality. will be back to your hotel when in your area again. .

Was this review helpful? Yes 2
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
October 29, 2010

Hi, Thank you for taking the time to complete our online guest survey. When operating a business where customer satisfaction is the single factor to our survival, it is crucial that we gain feedback as often as possible and from as many guests that we can interact with. I thank you for sharing your thoughts and opinion’s with our team.... More

Lockport
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2010

I stayed at the Four Points by Sheraton Indianapolis Carmel for 3 nights during a business trip to the area. The hotel was very clean and the staff was so nice. I don't think I walked by one employee that didn't stop and say "hello". The restaurant at the hotel had a great breakfast; they had these quesadillas that were... More

Was this review helpful? Yes 1
See 3 more reviews by mzvic92 for Indianapolis
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
October 16, 2010

Dear Patron, Thank you for taking the time to submit your review for our fabulous hotel. We pride ourselves on providing a simple, but also friendly and welcoming stay to each and every one of our guests. The “yummy”, quesadillas that you referred to, is a signature item of the Four Points brand called “Breakfast Pies”. I will have to... More

Indianapolis, Indiana
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 2, 2010

We usually stay at the Doubletree but decided to stay at the Four Points - better rate and closer to the office. What a nice find! The hotel is very clean but most importantly the staff was very accommodating and friendly. We'll be back for certain!

Was this review helpful? Yes 1
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
October 4, 2010

Valued Guest, We appreciate your positive feedback. I am pleased that you decided to stay with us, but more importantly that you found your stay comfortable and relaxing. We look forward to seeing you again in the future, please give me a call the next time you’re in town and I will include breakfast in the room rate. With warm... More

Northfield, IL
Top Contributor
65 reviews 65 reviews
65 hotel reviews
Reviews in 42 cities Reviews in 42 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed September 24, 2010

Quiet hotel with plenty of parking and nice people. Effort is made to keep the place clean, but still some of the pillows had this yucky pilled-up fabric and in general the hotel could use a refurbishment. I've stayed at worse, but I won't rush to stay here again.

Was this review helpful? Yes 1
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
September 28, 2010

First and foremost I would like to thank you for your feedback, if it were not for the customer voice, we would not know what issues need to be addressed. I will bring up this matter with the housekeeping staff to ensure that our linens are in perfect condition. Thank you for taking the time to complete this review and... More

West Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2010

Wonderful hotel with great employees. I stayed for two nights and had great service the entire stay. From front desk checking me in and upgrading me to a suite to breakfast everything was great ( especially the muffin tops) and the server really talked to me, not at me. Internet was fast and EASY. The hotel is hidden in a... More

Was this review helpful? Yes 1
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
September 28, 2010

Dear Valued Customer, We appreciate your positive review for our property. In your review you mentioned we are hidden in a quite office park setting. The staff here at the Four Points refers to us as a “hidden gem” and your review compliments our depiction perfectly. Once again thank you for your response and we look forward to seeing you... More

Des Moines, Iowa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2010

The Four Points staff is amazingly customer focused. We conducted training at the Four Points and Ramon, the banquet captain was available and helpful to us the entire visit. He did an awesome job!Planning with the catering staff was a collaborative and pleasant experience from start to finish. The front desk and restaurant staff remember your name and you cannot... More

Was this review helpful? Yes 1
zdonofrio, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
September 28, 2010

First I would like to thank you for taking the time to complete this review. At the Four Points we are focused on the creating a comfortable, but more importantly uncomplicated stay for each and every one of our guests. I am thrilled that our staff met and exceeded your expectations. We certainly hope you come and visit us again... More

Dayton, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2010

I recently stayed at the Four Points by Sheraton in Indianapolis while in town on business. The price was fantastic and the gentleman at the Front Desk during our check-in, Zach, was outstanding. Kyle, the bartender, was entertaining and told us lots of stories and gave good recommendations about places to eat. Unfortunately, at check out I asked to speak... More

Was this review helpful? Yes 2
roboutz, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
September 27, 2010

Thank you for taking your time to complete a response on Trip Advisor. Reading your review was great until I got to the part about leaving a voice message for me, and not hearing back from me! I checked my voice messages immediately when I read your review, as I did not remember receiving it. I do not have it,... More

Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2010

We stayed at the Four Points in Carmel near Indianapolis. We will NEVER stay there again and urge you to think twice about staying there. If you stay DO NOT leave anything of ANY value in your room or it may come up missing. We left on Sunday and on our way home our son mentioned he left something in... More

Was this review helpful? Yes 1
roboutz, Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
September 27, 2010

I realize there have been conversations and emails that have occurred directly regarding this matter, but I recognized today that I did not respond via Trip Advisor. I am glad that we were able to come to a satisfactory resolution with this matter. I do hope to have the opportunity to have you as our guests again in the future.... More

Hoover, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2010

My father and I stayed at the hotel for the Final Four. The room was a typical hotel room,clean but not great, cleaning staff kept coming early and hotel bar was best part of stay. After returning home, I noticed a bogus room charge for $156 about a wek or two later on my credit card. Called the hotel and... More

Was this review helpful? Yes 2
zdonofrio, Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
July 12, 2010

Thank you for taking the time to complete the review on Trip Advisor. Here at the Four Points by Sheraton Indianapolis Carmel we pride ourselves on the simple comforts. Unfortunately your most recent stay with us did not meet your expectations. We have used this feedback as a training opportunity for our staff, to ensure that situations like these do... More

 
 
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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotels in Indianapolis
#33 Business Hotels in Indianapolis
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Four Points By Sheraton Indianapolis Carmel Hotel
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
4 Points By Sheraton Indianapolis Carmel
Radisson Indianapolis
Indianapolis Radisson

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