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Holiday Inn Indianapolis North/Carmel

3.0 of 5 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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#20 of 183 hotels in Indianapolis
267 Reviews 4 of 5 stars
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Holiday Inn Indianapolis North/Carmel
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Holiday Inn Indianapolis North/Carmel
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267 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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There are newer reviews for Holiday Inn Indianapolis North/Carmel
See the most recent reviews
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 7, 2012

We stayed here 6 months ago with my sons soccer team for a tournament. We were so pleased that we decided to stay here again this past weekend for our next tournament. We book around 15 rooms to accommodate the whole team. In the past 6 months this hotel went DOWNHILL!!!! One of the reasons we chose this hotel, and... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Juliepbaker, Thank you for staying with us and leaving such a detailed review. It is a great pleasure that you found our beds comfortable. We work very hard to ensure our facilities and services are superior and we strive to be the best Holiday Inn around. I am disappointed that we did not meet your expectations on this occasion,... More

Carmel, Indiana
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2012

My family (my husband and 2 daughters) stayed here on 10/6/12. We found the rooms to be remodeled and of good size. There was a lot of construction going on in the hotel but it wasn't nosey. The pool area was rather small and the pool was VERY cold, way to cold to go in. All and all a pretty... More

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Hello Lisa, We would like to take this time to thank you for sharing your experience with our team and the travel community. To address your feedback, we are happy to know that you found your room a place where you could “Stay You”. During our transition to the “Holiday Inn” family we have recently added a continental breakfast option... More

Alexandria, Minnesota, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 21, 2012

I have never had a hotel experience better than this, and the reason is simple...Kyle! This man is not only a great bartender, but the reason your establishment is successful. I am absolutely astonished with his service. He really connects with visitors on a personal level and is one of the most sincere people I HAVE EVER HAD THE PLEASURE... More

Was this review helpful? Yes 3
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Chris, We are delighted to hear of your recent experience while staying at the “Holiday Inn”. Ladoris and Kyle are valued team members of our establishment for the reasons your described in your review. We thank you for sharing your thoughts with us and acknowledging the superior service you received. We can’t wait to see you again! More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2012 via mobile

Great service, clean room. Make sure you stop by the bar and see KyLe.The place was easy to find and in a good location. I ate at the bar three nights and the food was top notch. Kyle made the experice great.

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear member, We thank you for taking the time to compose your review and your thoughts online. We are humbled to know you found your rooms clean, comfortable but most importantly relaxing. With our location convenient to access from major highways we are in a great location. We also thank you for being an advocate for our Food and Beverage... More

Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 11, 2012

Best experience wqas Kyle in the bar. He is truly a professsional and really excels at what he does. One of the best, surprised you have been able to keep him. Impeccable service.. Really enjoyed the time he spent with us and the knowledege and professional manor we were treated.......

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Teemon, We thank you for your valued feedback and the positive comments you shared regarding our service staff. We have actually completed a recent 3.0 million dollar renovation to include a full refresh of all guest rooms, new flat screen televisions, in room refrigerators and microwaves as well as the signature “Holiday Inn” bedding package. Thank you once again... More

Birmingham, Alabama
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2012

Parts of hotel ae re beign update. Those parts updated are great. One of the best HI's stayed at in long time. Resturant is great. Kyle makes you feel at home with his desire to know you on a personal basis. Great food and drinks.

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Valued member, The team would like to thank you for taking the time to share your response with us on Trip Advisor. We have recently completed a 3.0 million dollar renovation, but you are correct some areas are still being completed. In the next few weeks we will have completed installation of new guest corridor carpet as well as new... More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2012

We checked in on Friday and immediately we were greeted cheerfully and welcomed. The staff that has gone above and beyond are Kayla, Richard, and Kyle. Each made us feel like we were at home. The customer service they give comes very natural. The food is great and our room was cleaned every day when we got back. We will... More

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Hello Tim, Thank you so much for sharing your thoughts with us. From reading your response I am thrilled to hear you found our staff to not only be friendly, but made you feel genuinely at home. We thank you for staying in with us and enjoying some of our in house dining options. Thanks again the positive feedback, we... More

Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2012

I would go back to this hotel just because of the bartender, Kyle, in the TerraNova Lounge. He defines exceptional customer service. He paid attention to details and made the experience at the Holiday Inn in Carmel that much more enjoyable. He's a true asset.

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Valued member, As always we thank you for taking the time out of your busy day to share your experience with us. As you can see from other reviews on Trip Advisor Kyle does an excellent job with our patrons. I am happy to hear that you were able to receive this same level of service. More

Greenville, South Carolina, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2012

Frendily employes very clean. Resturant and bar has very good food and service. Kyle our waiter/bartender was very helpful and provideded great service. Enjoyed our stay. Friendly and helpfull front desk personal. Clean hotel. Food was very good and at a reasonable price.

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Jim, We would all like to thank you for taking the time to share your kind thoughts with us. Our onsite restaurant the “Terranova” is a great atmosphere sit back relax, meet new friends and enjoy great food at a price that is within your budget. We appreciate you sharing this with us, we will be sure to share... More

Macomb, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2012

I've been staying at this hotel every other week for the pas 4 months. I've gat a 6 + hour drive to get here and it's worth the long drive when I pull up a chair at the hotel bar to see my friend Kyle "The Bartender/Magician". After the first time I me Kyle, he never forgot my name. In... More

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Jim, Thank you SO MUCH for your humbling review. We do pride ourselves on going the extra mile for our patrons and Kyle serves as a great example on a nightly basis. We can’t wait to see you again and thanks for sharing your thoughts. More

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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
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Also Known As:
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
4 Points By Sheraton Indianapolis Carmel
Radisson Indianapolis
Indianapolis Radisson

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Amenities

Hotel Style
#9 Romantic Hotel in #13 Best Value Hotel in #30 Business Hotel in #34 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Indianapolis Carmel is ideally located in a park like setting in the heart of upscale Meridian Corporate Business Park and minutes away from the beautiful downtown Carmel Arts and Design District. Our unique six story design hotel is the only Holiday Inn located in the Indianapolis area. Renovated, spacious guestrooms and suites offer all the comforts of home including Holiday Inn signature bedding for a restful night sleep, microwave and refrigerator for your convenience and HDTV channels providing an array of viewing options on the 32 inch flat panel TV. Join family and colleagues for breakfast, dinner or drinks in the Terranova Bar and Grill. Take advantage of free Wi-Fi, 24 hour sundry shop and business center. To unwind from the day, take a dip in our indoor pool or whirlpool. Reenergize yourself in the fitness center. Business travelers will find our hotel conveniently located to companies within the North Meridian corridor including St. Vincent Hospital, Liberty Mutual, Delta Faucet, Teradata, Ingersoll Rand, Monster, Bridgestone Firestone, Belden, Verizon, and Thompson Technical. Take the day to enjoy attractions such as Broad Ripple, Children’s Museum, Butler University, The Palladium, Lucas Oil Stadium, and Indianapolis Speedway. We are only 20 miles from Indianapolis Airport. Relax knowing you have made the right choice with Holiday Inn Indianapolis Carmel. ... more   less 
Number of rooms
171

Questions & Answers

Questions? Get answers from Holiday Inn Indianapolis North/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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