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Holiday Inn Indianapolis North/Carmel

3.0 of 5 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Certificate of Excellence 2014
Holiday Inn Indianapolis North/Carmel
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Holiday Inn Indianapolis North/Carmel
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295 reviews from our community

Traveler rating
    149
    86
    29
    13
    18
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69
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121
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Indianapolis North/Carmel
See the most recent reviews
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 10, 2013 via mobile

My husband and I stayed here in one of their suites. Very nice, clean room and super comfortable beds. My husband and I stopped by the bar at the hotel in the evening to get a drink and the bartender was very friendly and attentive. Drinks are moderately priced. We had breakfast at the restaurant and it was very tasty,... More 

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor Member, We thank you for taking the time to comment on your stay. Feedback from our guests is crucial and plays an important factor in our always improving guest experience. We are happy to know that our staff was friendly and our hotel met your expectations. Once again thank you for your thoughts and for spending your business... More 

Branson, Missouri
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2013

Wow! What a renovation they have done on this place! It is dazzling! As a person who travel's a whole bunch for work, I value a smooth check in with friendly service, and that's exactly what I received! The bed's are heavenly-better sleep than I get at home, and the workout facility was well kept and clean. Their Reuben Sandwich... More 

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Recent Traveler, Thank you so much for taking the time to compose your review. We are delighted to hear that you found your room comfortable, our amenities met your needs and that you were able to relax and unwind. Your kind words will be shared with the team. Thanks for staying with us, make it a great day! More 

1 review
5 of 5 stars Reviewed January 27, 2013 via mobile

I have been staying here off an on for a couple months now. The Service is really good and the food is really good as well. Kyle, the bartender is the best. He eagerly greets you by name every time you set foot in the bar. He then makes sure you are introduced to everyone else at the bar. His... More 

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor Member, We would first like to thank you for sharing your feedback with us, but more importantly for choosing the Holiday Inn for your lodging accommodations. Kyle does work hard to engage with all of our customers and is a champion of guest service. Thank you once again for your business. More 

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

I have been staying there for business during the weekdays for almost 3 months since November 2012. Hotel is clean and staff is very attentive to needs. Rooms are pretty nice, about what you would expect for the price. Restaurant is great for dinner. Much better than average for hotel food. If you stop by at dinnertime, be sure to... More 

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Beren A, It is a true pleasure to read your recent travel review. The team here has worked hard to create a welcoming experience that comes at a great value to our patrons. While we are happy to know that you have enjoyed our dinner menu offerings, we will review our breakfast menu and look for ways to improve... More 

Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 25, 2013

I love coming to this Hotel and feeling like you belong. From the minute you walk in the door. Kyle the Bartender usually greets you like a long lost friend. Soon after, you may know everyone in the place as Kyle will be sure to introduce you. The rooms are quite comfy and spacious. Plenty of food and drinks in... More 

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Overall, I have enjoyed my stay here. Thank you for your recent travel review. We always love to hear from our patrons and the experience they received when staying with us. Our staff strives to make everyone feel welcome and at home, our bartender is an example of this culture we breed. Again thank you for your comments. Zachary Donofrio... More 

1 review
5 of 5 stars Reviewed January 24, 2013 via mobile

The bartender Kyle is very customer oriented. He remembers every customer by name and his service is excellent. I travel and stay at hotels all over the country and feel he is one of the best I've seen. Patrick W

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you so much sharing your comments with us. We always love to hear from our traveler’s first hand and using this feedback to further enhance the guest experience. We look forward to seeing you again. Warm Regards, Zachary Donofrio Asst. General Manager More 

Central Ohio
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 23, 2013

My teenage daughter, her friends and I went to Indianapolis for the Transiberian Orchestra concert in December. I was able to get a decent rate through Hotwire (purchase without knowing the hotel). We arrived after dark so it was a little tricky finding the hotel, probably extremely difficult if we didn't have GPS because the hotel is located in an... More 

Was this review helpful? Yes
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you so much sharing your comments with us. Your right GPS does make traveling these days stress free. We apologize the Holiday Inn full service brand does not offer complimentary breakfast with your overnight accommodations, this is often confused with the free breakfast that the Holiday Inn Express brand offers. Currently we are wrapping up some light punch work... More 

Indiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 10, 2013

We had a good stay at this hotel with just a couple of disappointments. I had called to request a room with two beds, on courtyard side away from highway, and limited walking to room. We did get two beds on 1st floor. But in this hotel it seems there is walking to any room since lobby is like in... More 

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Valued Member, We thank you for taking the time to share your thoughts. We apologize that your room request was not fulfilled, currently we are in the process of installing new heating and cooling units in an effort to minimize any noise from the freeway, this project will be completed this week. Once again thank you for sharing your thoughts... More 

Michigan
Contributor
19 reviews 19 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 30, 2012

I had an unplanned stay in this hotel after bad winter roads forced an overnight stay on the north side of Indy. The price was right for a last-minute reservation at a higher-quality hotel. The hotel and room were clean and inviting. The front staff were also friendly. The hotel lobby is pleasant with seating areas and fireplaces. I did... More 

Was this review helpful? Yes 1
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Trip Advisor Member, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay with us and that our amenities helped compliment your stay. I would like to personally apologize that you were disrupted in the comforts of your guest room. Thank you for giving us the opportunity to serve you! More 

Nashville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2012

I travel to the Carmel area often for business. As a frequent guest of the Holiday Inn, I am always warmly greeted by Stephanie at the front desk. She consistently makes me feel at home during my stay and is exceptional at taking care of any incidental items I need during my stay. If I am ever in need of... More 

Was this review helpful? Yes 2
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Mr. Harris, Thank you for taking the time to compose your review. It is always a pleasure to have you as a guest at our hotel. We are happy to know we can make time away from home a comfortable experience. Our team was thrilled to hear your comments. Thank you for choosing to spend your business with us! More 

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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
Number of rooms: 171
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Also Known As:
4 Points By Sheraton Indianapolis Carmel
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
Radisson Indianapolis
Indianapolis Radisson
Hotel Style:
#30 Romantic Hotel in Indianapolis
#33 Business Hotel in Indianapolis
#35 Family Hotel in Indianapolis

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