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Holiday Inn Indianapolis North/Carmel

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251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Holiday Inn Indianapolis North/Carmel
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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    (308)
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    (67)
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Rockford, Michigan
1 review
4 of 5 stars Reviewed 2 days ago NEW

Staff was very efficient and attentive. Received upgrade without asking and enjoyed drink at the fully stocked bar. King size suite was clean but cleaning products left peculiar odor in room that took some getting used to. Bed was hard but room was quiet. Full breakfast buffet morning was okay. Hotel was jammed packed with junior high and high school... More 

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Oakland, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Our soccer team stayed at this hotel for four nights for a tournament. The staff were all to a person exceptionally nice and helpful. Alberta the night manager was particularly lovely to deal with. They were very accomodating in letting us use the beakfast area for feeding our players at off hours. The breakfast was nicer than your average breakfast... More 

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Hamilton, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights during our visit to the Indy 500. Even though this hotel was twice the price we normally choose during Indy I thought we'd spoil ourselves with what I thought must be an upscale hotel with a spa-like feel and high end finishes but I was greatly mistaken. The outside of the hotel is very... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for your comments concerning your recent stay with us. I am sorry we didn't meet your expectations but hope that you will give us another opportunity if your travels bring you back into the area. Angela W General Manager More 

2 reviews
2 of 5 stars Reviewed May 20, 2015 via mobile

If you are sensitive to scents, then stay away. The lobby and hallways smell of air freshener and the room had an even stronger fragrance. The room was very nice, clean and modern but I will not stay here again due to the smell.

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

We are very sorry the air freshener was too strong for you. We will check to see if it can be cut back in the public space and ensure the room attendants are not "spritzing" too much. We are glad you liked the room and hotel. Thanks More 

Pittsburgh, Pennsylvania
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 8, 2015

This is a very nice Holiday Inn. It is located a little out of the way, but is only a short distance from the highway. Carmel is an upscale suburb of Indianapolis and there are many restaurants and shops a few minutes from the hotel. The service at the front desk was excellent, and the room was very nice. During... More 

Was this review helpful? Yes 1
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

We appreciate your comments. We do have a variety of room types and locations that appeal to many. We hope you come back and give us another chance to make your stay great! More 

South Bend, Indiana
2 reviews
5 of 5 stars Reviewed April 27, 2015

Very nice Hotel. Room very clean and loved the bed and linens. Was a little expensive and did not have complimentary breakfast. Had full service restaurant on site. Had noon check out that was wonderful.

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thanks for taking time to tell us we are doing well. Our team try's hard to make it the best hotel ever. Please come back soon. More 

Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed April 25, 2015 via mobile

My son had another surgery at Methodist Sports Medicine so we decided to give the Holiday Inn a shot. Great location, right beside Methodist, parking lots even have a connection road. Hotel is very nice, up to date everything, rooms clean and very nice, bar on main floor so you can enjoy a drink before bed time. Nice workout room... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

We are so happy you enjoyed your stay with us and we look forward to seeing you back soon. There are some room packages that include breakfast too! Thanks again. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

Traveled here with our soccer team and thought it was a great choice for hotels. I usually have a hard time sleeping in a hotel that's completely full but the bed was so comfortable we all sleep really well. What kind of mattress do you use? We want one for home. Food service could have been better on our first... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

THANK YOU ! We love to hear CLEAN. We hope to see you again soon. jb More 

DuQuoin, Illinois
2 reviews
5 of 5 stars Reviewed April 4, 2015

The beds and pillows were the most comfortable of all hotels. Nice clean swimming pool area indoors. Wish breakfast was included but they had a restaurant and kids eat free and a snack counter at front desk. Will definitely stay again!

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for your comments. We love our hotel too and we hope the kids enjoyed themselves as well. The Express tier of IHG has breakfast included. Clean is one of the nicest things to hear. jb More 

Wilmington, DE
Level Contributor
96 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed March 25, 2015

Great Hotel with a very comfortable bed/pillows. Cant complain much about the room except that there is a desk, and also a small round table with two desk chairs. A better use of the space would be a lounge chair. A comfortable lounge chair. There really is no place to sit except the desk chairs. Breakfast is the standard Holiday... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you very much for taking time to let us know how we are doing. We are happy you enjoyed your stay. We will consider changing the room seating on our next renovation in the near future. Thanks for the suggestion. JB More 

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