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Holiday Inn Indianapolis North/Carmel

3.0 of 5 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Certificate of Excellence 2014
Holiday Inn Indianapolis North/Carmel
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Holiday Inn Indianapolis North/Carmel
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295 reviews from our community

Traveler rating
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    86
    29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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cincinnati
Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

At first glance, this appears to be a nice looking Holiday Inn property but looks can be deceiving. I took a shower in the late afternoon and it took 10 minutes to get hot water. I needed to use the computer at the fake business center table and it would work 2 minutes and then shut down for 12 minutes... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Jeff, Wow, I am very sorry! It sounds like we really let you down this time. 1) I have checked the room you were in and the mini fridge was ticking. We had to replace a switch there. 2) Yes, the PC in the lobby for the guests crapped out that week. We have replaced it. 3) The hot water... More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed January 27, 2015

I stay at this Holiday Inn several times a year and I have never been disappointed. The staff is ultra friendly all over the hotel. The rooms are superb with a choice of pillows to suit your comfort level and a mood maker to select your favorite sleep noise; I like the ocean waves myself. The breakfast in the morning... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

How nice of you to take you valuable time to let us know how we are doing. We are very proud of our hotel and the GREAT, caring team we have here. Kyle is amazing and a great asset for us. We are very pleased you loved your stay with us and we hope to see you again soon. More 

Goldsboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

I very much enjoyed my stay at the Carmel, Indiana. I was greeted by the staff in a very professional and welcoming manner. The room I was placed in was very accommodating room. I felt comfortable and at home. I made use of the restaurant/lounge on the first night and was greeted by the bartender, Kyle. He was friendly and... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thomas, It was great to meet you last night as well. Kyle is truly one of our great team members and we are lucky to have him here to give such great service. Please come back and see us again. Happy New year. Thank you, More 

Columbus, OH
Top Contributor
132 reviews 132 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 29, 2014

Stayed here in April for my daughter's soccer tournament. Hotel was a good location for the fields and even though there were numerous teams staying at the hotel we did not have any issues with noise from other guests. I enjoyed the bar in the lobby to have a few local Indy beers. Not a lot of restaurants right around... More 

Was this review helpful? Yes 1
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Jack, Thanks for your comments and I agree we are in a prime spot for MANY sports venues. We hope you soccer teem did well in the tournament. Come back soon! Thank you, More 

Brighton, Michigan
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2014

This hotel was very clean and had a great location just off the freeway. It was close enough to Indianapolis at a great rate. The restaurant had a great breakfast and was served fast. I would strongly recommend this for any sporting event held in or near Indianapolis.

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Nariman, Thank you for your time to let us know how we are doing. We do have several guest attend local events and stay with us because of our convenient access. GO COLTS !!!!! Thank You, More 

Fort Wayne, Indiana
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 14, 2014

What a great hotel. What a wonderful nights sleep on great beds, great pillows. The whole place in very clean and the staff are incredibly polite and friendly. Great lap pool and hot tub with a restaurant on site. Not close to restaurants but you don't need them.. Nice in room coffee, great hot water for a bath or shower,... More 

Was this review helpful? Yes 1
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

WOW, Thank you for your comments! The Team here appreciates your noticing and we will pass this along to them as well. This is a great hotel and we are proud to serve "gem" guests like you! Thank you, More 

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

Location: This hotel is near exit from I-465 and not far from shopping area. Easy access and parking. Quiet and safe neighborhood. Service: The front desk and dinning area personnel are very friendly and helpful. Room: The room is clean and quiet. The selection of TV channels is good. Decent shower and amenity provided. In room frig is useful. Facility:... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for you time to let us know you were please with your stay. While the "Quick Buffet" has one meat, the regular menu has a great selection of sausage and ham. Come back and try us out again! Thank You More 

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2014

The location is great for travel to Carmel, Downtown, Keystone area, etc. Just off I-465 and Meridian St. (Hwy31) it's easy access off/on the interstate. Friendly, courteous staff provided exceptional service. A MUST: Be sure to see Kyle THE Bartender in the restaurant...was the best part of the stay. He's better than Cheers and knows everyone's name. Provides a great... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear NanaD1, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

1 review
2 of 5 stars Reviewed November 5, 2014

Nice, clean, well laid out floor plan. The day time workers were fantastic. The restaurant service was spot on. We were there for a tournament where we met our children(s) fellow lacrosse piers from different states. They met the next generation to follow suit. Camraderie at its finest! The parents were getting to know each other and next thing we... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear travel365since1985, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are glad to hear you found our hotel clean and our day time workers fantastic. However, we apologize for your dissatisfaction on some of our... More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed October 29, 2014

I stayed at this location for a month and must say this was a great experience. The staff there was the highlight as Customer Service is obviously a major focus. From the Management, Zachary, Souheir, Erica, and Front Desk team, to the wait staff Martha and Ramon, and of course, My New Friend - Kyle the Entertaining Bartender. The room... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Greg, It was our pleasure to host you during your stay! We really appreciate your comments and will pass them along to our team. Thank you, More 

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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
Number of rooms: 171
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Also Known As:
4 Points By Sheraton Indianapolis Carmel
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
Radisson Indianapolis
Indianapolis Radisson
Hotel Style:
#30 Romantic Hotel in Indianapolis
#33 Business Hotel in Indianapolis
#35 Family Hotel in Indianapolis

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