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Holiday Inn Indianapolis North/Carmel

3.0 of 5 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Certificate of Excellence 2014
Holiday Inn Indianapolis North/Carmel
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Holiday Inn Indianapolis North/Carmel
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291 reviews from our community

Traveler rating
    147
    85
    29
    12
    18
See reviews for
68
35
32
119
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, Michigan
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very clean and had a great location just off the freeway. It was close enough to Indianapolis at a great rate. The restaurant had a great breakfast and was served fast. I would strongly recommend this for any sporting event held in or near Indianapolis.

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Fort Wayne, Indiana
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What a great hotel. What a wonderful nights sleep on great beds, great pillows. The whole place in very clean and the staff are incredibly polite and friendly. Great lap pool and hot tub with a restaurant on site. Not close to restaurants but you don't need them.. Nice in room coffee, great hot water for a bath or shower,... More 

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location: This hotel is near exit from I-465 and not far from shopping area. Easy access and parking. Quiet and safe neighborhood. Service: The front desk and dinning area personnel are very friendly and helpful. Room: The room is clean and quiet. The selection of TV channels is good. Decent shower and amenity provided. In room frig is useful. Facility:... More 

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Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2014

The location is great for travel to Carmel, Downtown, Keystone area, etc. Just off I-465 and Meridian St. (Hwy31) it's easy access off/on the interstate. Friendly, courteous staff provided exceptional service. A MUST: Be sure to see Kyle THE Bartender in the restaurant...was the best part of the stay. He's better than Cheers and knows everyone's name. Provides a great... More 

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IHGCare, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear NanaD1, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

1 review
2 of 5 stars Reviewed November 5, 2014

Nice, clean, well laid out floor plan. The day time workers were fantastic. The restaurant service was spot on. We were there for a tournament where we met our children(s) fellow lacrosse piers from different states. They met the next generation to follow suit. Camraderie at its finest! The parents were getting to know each other and next thing we... More 

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IHGCare, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear travel365since1985, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are glad to hear you found our hotel clean and our day time workers fantastic. However, we apologize for your dissatisfaction on some of our... More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed October 29, 2014

I stayed at this location for a month and must say this was a great experience. The staff there was the highlight as Customer Service is obviously a major focus. From the Management, Zachary, Souheir, Erica, and Front Desk team, to the wait staff Martha and Ramon, and of course, My New Friend - Kyle the Entertaining Bartender. The room... More 

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South Bend, Indiana
Top Contributor
77 reviews 77 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 26, 2014

Stayed one night here, a nicer upscale version of Holiday Inn. It is right next to the highway, so asking for a courtyard side room is a must. There is a nice bar and restaurant off of the lobby, very handy as there isn't much else around this area. We would stay here again!

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Evansville, Indiana
1 review
4 of 5 stars Reviewed October 22, 2014

I travel all the time and if I am anywhere near the North side of Indy, I stay here. The rooms are not 5 star, but are comfortable. The service I have had there though has been great. The minor problems that I have had are taken care of quickly. But the main reason I come back is that Kyle... More 

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Mooresburg, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 19, 2014

What a sorry place to stay. Expensive for what a customer gets...$143.00 per night. The room was clean. The HVAC was poor at best and loud when the compressor came on. We were thankful for the traffic noise because it muffled the elevator noise...or maybe we were thankful for the elevator noise because it muffled the traffic noise...it was kind... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Dear Richard C, Thank you for taking the time to review our property. I am pleased to note that you found the rooms clean. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed October 14, 2014

I really enjoyed my time at this property. The service by the waiters at the restaurant, guest services, and bar area were completely amazing. More than the room itself, I enjoyed the hospitality. A waiter named Charles really went out of his way to show me kindness during my time during his stay. He even went out of his way... More 

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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
Number of rooms: 171
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Also Known As:
4 Points By Sheraton Indianapolis Carmel
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
Radisson Indianapolis
Indianapolis Radisson
Hotel Style:
#13 Best Value Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#33 Business Hotel in Indianapolis
#35 Family Hotel in Indianapolis

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