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Holiday Inn Indianapolis North/Carmel

Certificate of Excellence
3.0 of 5
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251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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1 room 1 guest
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Holiday Inn Indianapolis North\/Carmel
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314 Reviews from our TripAdvisor Community

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Traveler rating
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    92
    33
    15
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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    (67)
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As always Holiday Inn is a great place. Although, for this one.. Even though I am at fault for leaving my sunglasses, I called 2 hours after checking out and no one ever saw them or could find them. Even though no one ever checked into that room. Looks like someone had some new Oakley.

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Atlanta, Georgia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Its a expensive Hotel for the local area. The rooms were very clean and good. It had a good ambiance and at a good location. Bed was nice and had a good sleep. On the negative side, the front Desk did not smile or greet you (Which you expect at this price). Infact I had to go to the front... More 

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Grand Rapids, Michigan
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in a perfect location. Plenty near by. The front desk staff were very nice during check in and check out. Rooms were clean and comfortable and VERY quiet. The hot tub was a huge bonus! There is a nice outdoor seating area for people to take advantage of. Overall a very nice stay and will stay again... More 

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Peoria, Illinois
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here this weekend while in town for the DCI championships. Usually stay downtown but could not find a room anywhere and we were lucky to get this room. We wanted a suite type set up so our son had his own area and we secured one. The funny thing is when we checked in the front desk tried... More 

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Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were there for Gen Con and wanted to play board games in lobby. We do this every year as do most gamers. We are not loud, drunk, or unruly. But we are kicked out of the lobby sitting area where there are full size tables. So we move to the outer sitting area with tables. They let us play... More 

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Angela W, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

I am so sorry that your experience was not as expected. I apologize that you were not to made to feel comfortable during your stay. I definately be reviewing with the team members. Again, I do apologize and hope the time at Gen Con was great! Sincerely, Angela W. General Manager More 

Columbus, Ohio
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 23, 2015

In town on business again, this time booked at the Holiday Inn. The front desk staff was very professional, no worries there, but not much else to speak highly of. The bartender was borderline annoying. Yes if someone is from Columbus there's a likely chance their a Buckeye fan, but I am the exception. If someone says 'Eh, not a... More 

Was this review helpful? Yes 1
Angela W, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for your comments. I have addressed your concerns with the encounter with the staff and also the internet. We currently are reviewing our internet infrastructure and hope to have some ideas on any upgrades needed very soon with looking at a couple of different vendors. I hope you will give us another try the next time you are... More 

St. Louis, Missouri
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 7, 2015

My wife and I stayed at this hotel over the fourth of July. We were nervous as there were many youth baseball teams staying at the hotel, but the staff placed us on the top floor at the end of the hallway. The room was always quiet and the interior of the room was great. The bed was just amazing.... More 

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Oakland, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Our soccer team stayed at this hotel for four nights for a tournament. The staff were all to a person exceptionally nice and helpful. Alberta the night manager was particularly lovely to deal with. They were very accomodating in letting us use the beakfast area for feeding our players at off hours. The breakfast was nicer than your average breakfast... More 

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for your kind words concerning your recent stay with us. We that when you team plays in the area again, you my consider us again! Continued luck in upcoming tournaments! Sincerely Angela W. General Manager More 

Hamilton, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 6, 2015

We stayed here for 2 nights during our visit to the Indy 500. Even though this hotel was twice the price we normally choose during Indy I thought we'd spoil ourselves with what I thought must be an upscale hotel with a spa-like feel and high end finishes but I was greatly mistaken. The outside of the hotel is very... More 

Was this review helpful? Yes 1
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

Thank you for your comments concerning your recent stay with us. I am sorry we didn't meet your expectations but hope that you will give us another opportunity if your travels bring you back into the area. Angela W General Manager More 

2 reviews
2 of 5 stars Reviewed May 20, 2015 via mobile

If you are sensitive to scents, then stay away. The lobby and hallways smell of air freshener and the room had an even stronger fragrance. The room was very nice, clean and modern but I will not stay here again due to the smell.

Was this review helpful? Yes
John B, General Manager at Holiday Inn Indianapolis North/Carmel, responded to this review

We are very sorry the air freshener was too strong for you. We will check to see if it can be cut back in the public space and ensure the room attendants are not "spritzing" too much. We are glad you liked the room and hotel. Thanks More 

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