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All 183 Indianapolis hotels

The Westin Indianapolis

4.0 of 5 Hotel   |   50 South Capitol Ave., Indianapolis, IN 46204 (Downtown Indianapolis)
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The Westin Indianapolis
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Ranked #34 of 183 hotels in Indianapolis
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687 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Midwest
Top Contributor
52 reviews 52 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first visit to the Westin in Indianapolis. It is a nice property in a convenient location. It is connected to the Convention center by a skywalk so one can avoid going outside to go between the two. The hotel includes Shula's steakhouse and Starbucks. The lobby includes computers and printers for guest use, with the first five... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great feedback and the great reveiw. I have passed along your comments to our Housekeeping team. They will use your comments and feedback to work toward thier quest for perfection. We appreicate that you chose to stay with us and look forward to welcoming you back. More

Tallahassee, FL.
Top Contributor
81 reviews 81 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were there for a convention. The room was exactly what we wanted and well-appointed. (We are not big fans of the touted pillow top mattresses). Check in was smooth as was check-out. The staff are friendly and go out of their way to be helpful. The GM, Dale McCartney doesn't sit in his office but provides leadership and mentoring... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great feedback. I also enjoyed meeting you and having the opportunity to get acquainted, if only just a little. We look foward to seeing you again soon. More

Newmarket, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Close to everything downtown. Great, large, clean rooms. Extremely accomidating. Great for business, but I would not hesitate to stay here with my family if I am ever back in town. Everything downtown is within a few minutes walk or a very short cabride.

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback John, we truly appreciate it. Can't wait for you go come back. More

Denver, CO
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was a treat to stay here. It was chosen as part of our conference, but I'd love to stay here again. I had a comfortable king-size bed with a view that could see the capitol building to the side. Imagine, a freshly-laundered bathrobe, plus a bottle of Dasani water provided each night, without an extra cost! I also appreciated... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review. We truly appreciate it and the fact that your conference chose to stay with us. We love our beds, and even more the fact that you love them. We look forward to the possibility of having you back again. More

Evansville, Indiana, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in this hotel for a conference and the experience was excellent from beginning to end! The customer service provided was excellent from the Valet Service Manager, Bellman, Desk Clerk, Housekeeping and Technical Support. They obliged my request of a very late check out until my conference was over and provided patience with every request. The atmosphere was beautiful... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for your great comments and the great feedback about the hotel. We apprecitate that you took the time to let us and everyone else know about your stay. We look forward to seeing you again next time. More

1 review
5 of 5 stars Reviewed 1 week ago

This Westin really understands the focus on those small touches that just define the experience for a traveler. Let's face it: if you do a lot of travel (especially for conferences and meetings and conventions), then you may end up in Indianapolis at some point. If you are also like me, the corporate hotel chains that sponsor these business gatherings... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

I was so excited to read your review and then be able to share it with my entire team. We all truly appreciate your kind words and that you chose to share them. Our team works incredibly hard to make our guest experience the best that it can be. Our goal is to have you feel better when you leave... More

Maplewood, Minnesota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We especially liked the fact that we were so close to the convention center. All staff was very helpful. There was an issue check in. It was 3:30 PM and our room wasn't ready. We were told that we would be notified via our cell phone when the room became available. We still weren't notified after two hours and checked... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

thanks for the great feedback about your room. I will make sure to pass it along to our team so that we can give a better experience going forward. More

1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Westin Indy for a conference in March 2014. The room was clean, comfortable and quiet. The conference facilities and staff attention was magnificent. I would stay again and recommend others to do so.

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

We can't thank you enough for the great feedback. We really appreciate that you and your conference chose Indianaoplis and The Westin Indy. We look forward to the possiblity of hosting you again in the future. More

Milton Keynes, United Kingdom
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient, comfortable conference venue. Westin beds are always super comfortable, the showers are always great. Not my favourite Westin - I'm not sure anything could beat the view over Vancouver Harbour - but well situated for lots of things, including the stadium, the museums and the canal. Good food in the restaurant, and good food for conference goers. My room... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

I'd say it would be difficult to compare any view to the Westin Vancouver, but we are working on it. We truly appreciate the great comments and feedback. We also look forward to welcoming you back again soon. Thanks for staying with us while you were in Indianapolis. More

Palo Alto
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice hotel, but not cheap - about what you'd expect for the price. I had a great view over the state capitol building from my room, which was spacious, clean and tidy. Minor problems: Hot water took an awfully long time to warm up - more than 10 minutes on one early morning. The conference wifi was surprisingly flaky for... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for your great comments and feedback about the hotel, our location and the amenties we have to offer. As far as the pool area is concerned, a weld on one of the ladders failed and had to be repaired. In order to fix the weld, we have to drain the pool which takes about a day. Once the repair... More

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Additional Information about The Westin Indianapolis

Also Known As:
The Westin Indianapolis Hotel Indianapolis
The Westin Indianapolis Hotel
Westin Indianapolis
Indianapolis Westin
Address: 50 South Capitol Ave., Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Indianapolis
#24 Romantic Hotel in Indianapolis
#24 Business Hotel in Indianapolis
#38 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Indianapolis 4*
Official Description (provided by the hotel):
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 
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