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All 184 Indianapolis hotels

The Westin Indianapolis

4.0 of 5 Hotel   |   50 South Capitol Ave., Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #24 of 184 Hotels in Indianapolis
A recent review
4 of 5 stars reviewed yesterday
mo_9287 Los Angeles
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902 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Attended a conference at Marriott. This hotel was my second choice. Location is great, walking distance to restaurants, Stadium and attached to convention center through walkway. Hotel would have gotten 5 star if it delivered on service. Promised additional rollaway bed when I reserved the room. I specifically called to confirm the roll away bed, but the hotel refused to... More

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Princeton, New Jersey
Top Contributor
64 reviews 64 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I'm a business traveller. I stay in hotels around the US and other countries and find myself looking at the overall picture as well as the detail. The Westin in Indianapolis sounded like a good choice for our international team to choose for their meeting. Overall the rooms were all right with some needing a bit more attention than others.... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

It was great meeting you last week and I truly appreciate the feedback and your insight. We're always working to improve our guest experience and we'll use your comments to help in that endeavor. Thanks for recognizing Adam. We'll pass along your praise. More

Hammond, Indiana
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is the first time I stayed at this hotel. We were here for a wedding with several parties. The hotel staff were very accommodating and helpful. They were helpful with our extra bags, parking and being available when we needed them to make sure we had easy access in and out for a family member that needed additional assistance.... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review and the great comments about our staff and amenities. We really appreciate that you chose to share your experience and look forward to seeing you again. More

Rensselaer, Indiana, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Rather we are going on a couples trip or a family adventure the Westin is our go to place. The rooms are great and the employees are wonderful. You feel welcome the minute you walk through the door, we had a great stay!

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the wonderful review. We really appreciate your kind comments and awesome feedback. More

Watertown, South Dakota
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have always enjoyed the Westin family of hotels. This stay was no different. Had to change our original reservation, but Cassondra Cloud helped us update our reservation easily. The staff were very polite and we never had to open the front door as there was always someone at the ready. Lastly, when we were leaving the hotel another employee... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

How awesome, we really appreciate you recognizing our great associate like you did. We will definitly pass your comments along to her. We're all very excited for her that you shared your experience. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We came to Indy for our first time last minute for the Lego KidsFest that was going on at the convention center. We are from Cincinnati so we were taken back by how small Indy really was, however our hotel seemed huge comparatively speaking. We had the king suite with pull out sofa for our son. The room was very... More

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review of the hotel and the city. The Lego Show was great, glad to have it come through town. More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

After coming back from a long tough business day, Darren Fish had a bottle of wine for me tonight. He understands client service and is the best at his job! I see him provide service to many others...always engaging them and ensuring their stay is optimal. MSJABBOUR

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Darrin comes through again. We're so glad you had a great experience and that you shared it with us. We look forward to seeing you again soon. More

Charlottesville, Virginia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

First time in Indy, so I redeemed points for our stay. Modern, new hotel, nice location, but nothing much stood out. Lobby and public spaces lacked the signature White Tea aroma that we have come to love. VIP lounge was not open on Sunday, our one night there. No real views from this hotel given the direction in which it... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, we appreciate you sharing your experience. More

Columbus, Ohio, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff member who greated me with a smile was friendly. The hotel was clean, and the bed was comfy. I received a $5 credit I used at Starbuck's by placing the environmental policy door hanger the night before. The hotel is in walking distance to the mall, the Eiteljorg Museum of American Indians and Western Art, and the canal... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review of the hotel and every thing the city has to offer. We are right in the heart of it all. Hope to see you again soon. More

Brentwood, Tennessee
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked the Westin Indianapolis using Amex Points (converted to Starwood points) for a local music event. Now, we had our choice of several downtown hotel chains in making our reservation but we relied on several points with the Westin - one club floor room with double/queen beds availability in reserving, the actual club floor with its amenities and the... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the feedback about your stay with us. We'll take everything that you put in your review into account as we work to imrove our guest expeirence. I'm sorry to hear that you didn't find the amenities or the location of the club lounge to your expectation. We're always looking for feedback that helps us improve our offering. More

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Additional Information about The Westin Indianapolis

Address: 50 South Capitol Ave., Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin

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