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All 183 Indianapolis hotels

The Westin Indianapolis

4.0 of 5 Hotel   |   50 South Capitol Ave., Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #29 of 183 Hotels in Indianapolis
A recent review
5 of 5 stars reviewed 2 days ago
CeCeRamblin San Francisco, California
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823 reviews from our community

Traveler rating
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    133
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We only stayed one night, but it's the kind of place where you sink into the bed and sigh a sigh of sweet relief. Very convenient to downtown Indy. Room was clean, comfy. Love the little settee. In room Starbucks coffee, as well as one downstairs. They were kind enough to give us free wi-fi instead of charing us $12... More

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great comments about your fantastic stay. We appreciate your very kind comments about the hote, our staff and the amenities we have to offer. We can't wait to welcome you back again. More

New Carlisle, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed at Westin Indianapolis this weekend. We were part of the Notre Dame group that invaded the hotel for the weekend due to the Notre Dame - Purdue game at Lucas Oil Stadium. The staff was less than friendly upon arrival. They were busy, but what else can you expect on a game weekend? We had reserved a room with... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback about your stay with us. Sorry to hear about the vacuuming noise you heard early in the morning and for the miscommunicatino with your keys, we apologize for the inconvenience this caused. More

Slingerlands, New York
Top Contributor
406 reviews 406 reviews
87 hotel reviews
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great stay. Here for a business meeting. The hotel is across from the State Capital, a beautiful and impressive building. Many restaurants are within walking distance. The room was comfortable, rainfall shower which is great. Was charged for internet, expensive, but made worse when the clerk at checkout told me that he wished he could waive it as he didn't... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great score and the great feedback about your stay. We truly appeciate your comments and will use them to help us improve in the future. As for the charge for internet, we do offer packages which include free WiFi as well as parking and breakfast for those who choose to use all of those services. We look... More

Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Would have received a higher rating but I asked for a queen bed and did not get one. I felt that the staff did not even really look very hard. That was a disappointment. Free wifi should be provided at this price.

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback about the bed situation and sorry for any miscommunication our part. We only have two different bed types in the hotel. We have both King size beds and in rooms where there are two beds, those beds are doubles and listed on our website as Double Double. More

Miami
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stopped in for a business meeting for the weekend. The lobby and reception area are pretty decent. The check in process when and pretty smooth. When we arrive to our room it was definitely not what we expected from the Westin. There were stains on the sheets we spoke to housekeeping in the addressed the situation... More

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great score and the great feedback about your stay. Sorry to hear that there was an issue with the sheets initially, but glad to hear that we were able to get it rectify it quickly. We hope to see you again soon. More

Wongan Hills, Western Australia, Australia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night with a group. Nice lobby area with seating. Few shops in the lobby area with a Star Buck coffee shop. Very nice room with nice decor. Coffee machine, great soft bed, modern bathroom. Wi-Fi too slow and complicated, not worth it. Don't go to the in-house restaurant Shulas, see other review. Hotel close to other shops &... More

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great feedback. Sorry to hear that you dont recommend Shula's. They are a great partner of ours with awesome food and wonderful people. More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The location was great, the staff seemed friendly, but the room itself was just sub par, especially considering how much we paid for it. It was extremely tiny, for starters, and had a weird fish-like dank smell to it, especially by the closet. Also, the shower didn't work. We were so busy, I didn't have time to fool with calling... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, we appreciate letting us know of the challenges you encountered a couple weeks ago through Trip Advisor. Our staff would have gladly come up and helped rectify the issue with the shower diverter. It a lot of cases, it's just a matter of turning the direction of the water flow from the wand to the... More

Indianapolis
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our plans included a Colts game in Indy. We stayed at the Westin and that night came in thundershowers, with lots of heavy rain. You can walk thur the hotel, then thur the convention center directly to the stadium. We never had to walk outside. Will be great in the winter season.

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we appreciate that you choose to stay with us during Colts weekends. We are looking forward to a great season, and look forward to seeing you m ore often. More

Indiana
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Always a nice stay, we came down for one of the Colst preseason games. Nice room, great bed for a good night's sleep! My wife used to travel to Indy for conventions and this was always her first choice!

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review. We appreciate that you choose to stay with us when the Colts are in town. We are looking forward to a great season, see you again soon. Go Colts! More

Chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second time staying at this particular location and it was only because we got a free night here. Our last visit in July was so terrible that it literally brought me to tears. There was urine on the toilet in one room and a toilet that wouldn't flush in another. After having been moved to three different... More

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for your feedback, and glad to see that your stay was better than the one you experienced in July. More

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Additional Information about The Westin Indianapolis

Address: 50 South Capitol Ave., Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Indianapolis 4*
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin

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