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All 184 Indianapolis hotels

The Westin Indianapolis

4.0 of 5 Hotel   |   50 South Capitol Ave., Indianapolis, IN 46204 (Downtown Indianapolis)
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69%
Ranked #32 of 184 hotels in Indianapolis
A recent review
5 of 5 stars reviewed yesterday
Peiyin H
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749 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Indianapolis
1 review
2 of 5 stars Reviewed yesterday NEW

The room was not clean upon arrival. I called down to the front desk twice to speak to the manager and they said they would get in touch back with me and never did. The bedding was very uncomfortable. Had to ask housekeeping for extra towels due to only 1 was in the bathroom. Overall did not like the experience... More

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1 review
5 of 5 stars Reviewed yesterday NEW

This is a decent hotel. The room is clean and updated. They have a fancy shower head that resembles rain fall. However I am not a big fan of it. The bed is comfortable. The location is great: only a few blocks away from the busy street where food and shops are.

Was this review helpful? Yes 1
Hartville, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent an evening at this hotel in a suite. The rooms were very clean, comfortable beds and a nice shower. The hotel is close to many restaurants, bars and the Colts Stadium, oh and there is a Starbucks in the lobby too! I do think it is a little overpriced, but all in all, we had a great experience!

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The last Westin I stayed at was one of my best hotel stays ever. This experience had been bad since we checked in. The room wasn't ready when we arrived (on time), we were given a GROSS room that had not been cleaned, and then we were given a room with a bathtub that did not drain. Service was friendly... More

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Anna, my sincere apologies for the lack of attention to detail during your recent stay with us. We strive to make our guest experience enjoyable but clearly missed in your case. We would love to have you back with us, so if there is an opportunity to make it right, please let me know. More

Kankakee, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very nice hotel for business or a couples weekend. This hotel is located right down town, close to everything. We could see Lucas Oil Stadium (Colts Dome) from our room. There is a bar and Landry's Steakhouse located inside of it. No Free Wi-Fi in the room (as far as I could tell), but not that big of a... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review Andy, we really appreicate it. More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel itself was very nice, clean, and well decorated. I just have a complaint with the fact that I had reserved king room but upon arrival received a room with 2 double beds. This wasn't even explained to me at checkout, we found out when we got to the room. I called the desk and was told that they... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and comments about the issues with your reservation. I'm truly sorry that we failed to live up to the room type request and to communicate the issue to you at check in. We always try our best to honor every reservation request and sometimes that slips through the cracks for one reason or another. The... More

Brooks, Kentucky
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I were there last weekend for jw convention.we travel a lot and we have stayed in some really nice hotels and resorts and the service here was great.there wasn't a need that was not met fast (fan, extra towels, etc) the front desk did right all round.i clean houses for a living so when I go into... More

Was this review helpful? Yes 2
Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited Indianapolis for an international convention the weekend of July 11-13. It was at the Lucas Oil Stadium and by staying at the Westin we were able to walk indoors the entire way. Our room was lovely and the bed was the most comfortable bed I have EVER slept in!!! Everyone that we dealt with, from check in on... More

Was this review helpful? Yes 3
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review and the great comments about the hotel and our team. We truly appreciate that your convention chose Indianapolis, and we look forward to seeing you again in the future. More

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Indianapolis is a very nice hotel right in downtown. I haven't stayed in a Westin in a while, but I do recall the first time I slept in a Heavenly Bed. It was great. Maybe the other hotels caught up because this Heavenly Bed wasn't as impressive. Still nice, but not what I remembered. On the other hand,... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great comments about everything heavenly. We truly appreciate that you chose to stay with us and glad to see that you would do so again. Can't wait to see you next time. More

Jeffersonville, Indiana
2 reviews
2 of 5 stars Reviewed 1 week ago

I stayed July 6th and 7th in SPG King Suite 709 and the Bedroom AC was not up to the task of keeping the BR cool. When I first went to the room the BR AC was not cooling at all and after a half hour of waiting for the compressor to come on, which it didn't, I called the... More

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the feedback about 709. The AC is fixed and is working properly. More

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Additional Information about The Westin Indianapolis

Address: 50 South Capitol Ave., Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Indianapolis 4*
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Indianapolis #23 Business Hotel in Indianapolis #30 Family Hotel in Indianapolis #36 Romantic Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 
Number of rooms
573

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