We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 184 Indianapolis hotels

The Westin Indianapolis

4.0 of 5 Hotel   |   50 South Capitol Ave., Indianapolis, IN 46204 (Downtown Indianapolis)
Hotel website
Hotel deals
Hotel amenities
Special Deal
Complimentary Breakfast
Save Saved
You added The Westin Indianapolis to your Saves list
The Westin Indianapolis
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
69%
Ranked #32 of 184 hotels in Indianapolis
A recent review
5 of 5 stars reviewed yesterday
Nadine L West Palm Beach, Florida
  • Overview
  • Reviews (750)
  • Photos (153)
  • Amenities
  • Q&A
  • Room tips (123)
  • Location
  • More
Write a Review

750 people have reviewed this hotel

Traveler rating
    263
    243
    132
    63
    49
See reviews for
92
138
40
357
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

The staff is awesome. Every evening Darren greeted us with a smile and inquired about our day. This is the hotel for business travel. The staff, including Darren made me feel as if I was at home. This was my second trip to this hotel and I will definitely be back.

Was this review helpful? Yes
Waverly
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My very important weekend was filled with all the many options a large city has to offer, one of which, "where is the right place to stay?" I chose Westin because of it's location, but my choice was confirmed when I spoke to Sarah on the phone... Everything else was a plus!

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Westin for the North American Christian Convention in July, 2014. The convenience of being right across the street help make our stay more enjoyable. My wife does not walk long distances, so we preserved her energy for more worthwhile endeavors.

Was this review helpful? Yes 2
Indianapolis
1 review
2 of 5 stars Reviewed 4 days ago NEW

The room was not clean upon arrival. I called down to the front desk twice to speak to the manager and they said they would get in touch back with me and never did. The bedding was very uncomfortable. Had to ask housekeeping for extra towels due to only 1 was in the bathroom. Overall did not like the experience... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Our sincere apolgies for the lack of attention to detail regarding the housekeeping service. We appreciate the great feedback and will use it to help us improve our guest experience. More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a decent hotel. The room is clean and updated. They have a fancy shower head that resembles rain fall. However I am not a big fan of it. The bed is comfortable. The location is great: only a few blocks away from the busy street where food and shops are.

Was this review helpful? Yes 2
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you Kathy, for the great feedback. We really appreciate that you chose to share your experience. The showerhead is a relatively unique feature with a couple different settings. Some people love it and some would like something else. We appreciate your comments and will use them to help us improve our customer experience going forward. More

Hartville, Ohio, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent an evening at this hotel in a suite. The rooms were very clean, comfortable beds and a nice shower. The hotel is close to many restaurants, bars and the Colts Stadium, oh and there is a Starbucks in the lobby too! I do think it is a little overpriced, but all in all, we had a great experience!

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, we really appreicate it. As far as pricing is concerned, we try to be as competative as all the hotels in the downtown market that are connected to the convention center, mall, stadiums and restaurants. We want to make sure we provice a great guest experience and your comments will really help us work toward... More

Top Contributor
59 reviews 59 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The last Westin I stayed at was one of my best hotel stays ever. This experience had been bad since we checked in. The room wasn't ready when we arrived (on time), we were given a GROSS room that had not been cleaned, and then we were given a room with a bathtub that did not drain. Service was friendly... More

Was this review helpful? Yes 1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Anna, my sincere apologies for the lack of attention to detail during your recent stay with us. We strive to make our guest experience enjoyable but clearly missed in your case. We would love to have you back with us, so if there is an opportunity to make it right, please let me know. More

Kankakee, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A very nice hotel for business or a couples weekend. This hotel is located right down town, close to everything. We could see Lucas Oil Stadium (Colts Dome) from our room. There is a bar and Landry's Steakhouse located inside of it. No Free Wi-Fi in the room (as far as I could tell), but not that big of a... More

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review Andy, we really appreicate it. More

Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself was very nice, clean, and well decorated. I just have a complaint with the fact that I had reserved king room but upon arrival received a room with 2 double beds. This wasn't even explained to me at checkout, we found out when we got to the room. I called the desk and was told that they... More

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and comments about the issues with your reservation. I'm truly sorry that we failed to live up to the room type request and to communicate the issue to you at check in. We always try our best to honor every reservation request and sometimes that slips through the cracks for one reason or another. The... More

Brooks, Kentucky
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I were there last weekend for jw convention.we travel a lot and we have stayed in some really nice hotels and resorts and the service here was great.there wasn't a need that was not met fast (fan, extra towels, etc) the front desk did right all round.i clean houses for a living so when I go into... More

Was this review helpful? Yes 2
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great comments about the service you recieved while here for the convention. We really enjoyed your group and cant wait for the next attendees to come in. More

Owners: What's your side of the story?
If you own or manage The Westin Indianapolis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Indianapolis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Indianapolis

Address: 50 South Capitol Ave., Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Indianapolis 4*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Starwood, Orbitz, Tingo, Travelocity, BookingOdigeoWL, Priceline, Agoda, Venere and Otel so you can book your The Westin Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (131)
Viewed
Room/suite (46)
Viewed
Hotel & grounds (16)
Viewed
Bathroom (17)
Viewed
View from room (7)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (6)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Indianapolis #23 Business Hotel in Indianapolis #30 Family Hotel in Indianapolis
Hotel Class
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 
Number of rooms
573

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer