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The Westin Indianapolis

4.0 of 5 50 South Capitol Ave., Indianapolis, IN 46204
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The Westin Indianapolis
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The Westin Indianapolis
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951 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah, Georgia
Top Contributor
66 reviews 66 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed here a couple nights over the New Year Holiday. We had excellent service all around. The front desk allowed me to check in early New Year's Eve which was a tremendous relief considering check in thereafter had a line all night long. They were so personable. The valet service was prompt and friendly each time... More 

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Glad to read that your stay was so great. We appreciate you taking the time to tell us about your experience and hope that we will see you again next year. More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Pros: Staff friendliness, quality rooms, location, Shula Steakhouse on site. Cons: Internet fee (what year is this?) Neat fact: The Indianapolis Colts were staying here before their home game vs. Jacksonville.

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback. In 2015, we offer a variety of rates and packages which include WiFi, complimentary breakfast and parking. We also offer rates which do not. We are glad to see that you enjoyed your stay overall and look forward to seeing you again soon. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

The service at this hotel is crazy good!! The staff was terrific from a friendly and efficient check-in experience to comfortable rooms and great restaurants. Can't go wrong with this hotel. The Westin in close to everything in downtown Indy and connected by sky-walk to the convention center. Check it out, you wont be disappointed.

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. It's always nice to see comments like this and be able to share them with our entire team. More 

Scottsdale, Arizona
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

This property should strictly be audited by Starwood as it sincerely takes away from the Westin brand name. From the second I pulled up there was nobody outside for valet/luggage. No big deal. I put the car in park and walk in to this lousy and disgusting foul odour. It was bad. Not typical of a Westin. As I walked... More 

Was this review helpful? Yes 2
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for giving us your feedback. I appreciate it and respond directly to all reviews. Every review is discussed with the appropriate departments or individuals involved. Sorry to hear that your experience was not what you were expecting. More 

Indianapolis, Indiana
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a suite for meeting/entertaining clients around a convention. Typical Westin rooms, although the suite seemed backwards, with the great curved windows in the bed room and a much smaller room in the living room. Parking reasonable for city hotel parking. Room service breakfast was just okay; albeit delivered quickly.

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback on the layout of your suite. We have them set up the way we do so that you don't have to walk through the bedroom to get to the parlor area. As far as the view is concerned, a lot of people like the southern view as much as the northern view. The view of... More 

Columbus, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

I stay at the Westin Indianapolis often and I have never been disappointed. Great for business travel. You can easily walk many places downtown. Everyone is friendly. The staff always ensures I have what I need for a great stay. You can even rent gear for working out.

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review, we truly appreciate you sharing your experience. Please come back and see us again soon. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is one of the best places to stay in downtown Indianapolis!! It is close and convient to many attractions in the area. The staff is fabulous and the facility is superb! The rooms are very modern, comfortable, and spacious. The club lounge was superior! The staff in the lounge were attentive and accomidating.

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the phenomenal review, I love reading them and hearing about our great team and a great experience. We look forward to seeing you again soon. More 

Grand Rapids, Michigan
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Westin Indianapolis is an excellent hotel with beautiful, newly renovated rooms. It's location is close to everything - walking distance to the convention center, the downtown shopping mall, Lucas Stadium (Colts), the Fieldhouse (Pacers), Victory Field (Indians) and dozens of restaurants. The staff at this Westin is wonderful and extremely helpful!

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you very much for the wonderful review. We truly appreciate it and look forward to your next visit. More 

Leesburg, Indiana
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a frequent guest of this hotel for the last several years, I think it's appropriate to highlight a few of the staff who have gone above and beyond to help me meet my strict deadlines and create a very enjoyable atmosphere (pls keep in mind there are many more, but time limits me to these four): 1. Valet officianado,... More 

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

This is one of the best, and most thorough reviews I've seen in a long time. You picked 4 of the people that I would picked to tell the story of our great Associates. We always look forward to your visits and hope to see you as often as we can. More 

South Bend, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

I can't say enough about staying at the WESTIN. I suggest, whenever possible, take the time to enjoy ALL the amenities that they have to offer, you'll be totally surprised at how the staff is there to make sure you get the "true experience". AWESOME!! NEVER disappointed in my stays!

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

This is really a great review and we sincerely appreciate you taking the time to share your experience. Thank you very much. More 

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Additional Information about The Westin Indianapolis

Address: 50 South Capitol Ave., Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#6 Luxury Hotel in Indianapolis
#20 Business Hotel in Indianapolis
#23 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis

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