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The Westin Indianapolis

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50 South Capitol Ave., Indianapolis, IN 46204
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The Westin Indianapolis
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The Westin Indianapolis
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1,084 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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1 review
4 of 5 stars Reviewed yesterday NEW

We goto gencon, which is a huge event. I love that is so close and many events are in it. Biggest issue was parking. They have a deck but you have to pay AND they don't reserve spots for the hotel. That lot fills fast. We ended up having to move our car around then finally paid for valet because... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I highly recommend staying at the Westin if you are getting married in Indy. Brittany Hopper was great to work with in sorting the block and making sure my family and I felt comfortable and happy with our room arrangements. Nate Denton was also great to work with and was able to pace me (the groom) in a beautiful suite... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great score and the great review. We really appreciate that you chose to share your experience with everyone. More 

South Bend, Indiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great place to stay downtown and it's close to everything. 2 blocks to "The Weber Grill", Circle Center Mall, Ram Brewery and many other Resturants and Bars. Rooms were clean and quiet. Check in was smooth and quick. Hotel staff was great. Thsre is a Starbucks just off the main lobby. Felt like a very safe area of town. Room... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for your fantastic comments about your recent stay. We truly appreciate it. More 

Los Angeles, California
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I visited the Westin in March of 2015 for Final Four weekend. We all thought the Westin did a great job - clean room, good food, and centrally located atmosphere. My two young boys (10 and 7) still talk about how much they liked the hotel. Classic Westin experience in a great location. Very friendly staff and... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you, glad to see we were able to take great care of you and your family. More 

Union, New Jersey
3 of 5 stars Reviewed 4 days ago NEW

I stayed there for a conference. Had to call every day to have them clean the room. Not that it needed cleaning, but the never came. For two days, we were hoping the house keeper would clean it, since the cart was outside our room... Never happened. But never ask their concierge anything about anything.. cause they do not know.... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Sorry for the issues you encountered with Housekeeping and the AC. We'll continue to work to make it all perfect. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My daughter and I were at the Westin Indianapolis for one night on a drive across the country. The hotel was very mediocre. I have come to expect more from a Westin. The service at this hotel does not compare to Westin service found on the east coast. Everything was adequate, but that is the best word I can come... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great feedback, we will certainly look into the issues you presented. Hopefully you will enjoy the remainder of your trip. More 

Sacramento, California
Level Contributor
57 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very pleased with my weekend stay in downtown Indy. A vibrant, clean city with friendly people. The Westin is very well located and has full services. The bathroom has a strong rainhead shower and fully serviced. I love the Westin beds. WiFi was complimentary as I am an SPG member. The lobby space is clean and comfortable. Was easy to... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. We really appreciate that you took the time to provide such great feedback and your wonderful comments. More 

Saint Paul, Minnesota
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel exceeded all of my expectations and was an amazing value for a Westin in the heart of Indianpolis. The location is within walking distance of everything you would want to do in Indy. As a touring family, we did not need our car while staying at this hotel. As for parking, yes, the Valet lot is pricey, but... More 

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review, your comments about the staff and the hotel are greatly appreciated. I will pass them along to the team. Hope to see you again soon. More 

Saint Louis, Missouri
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The staff was nice. Nice check in lady offered activity books for the kids. 3pm is a very busy time to check in on a Saturday, expect to wait at least 15 minutes. Pool overchlorinated with only 1 unisex bathroom, howerver towels ready for you to use so you don't have to bring your own and a nice workout gym.... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and sorry to hear about the allergy issues you encountered. We'll check out the room and make sure it is cleaned correctly. More 

Farmington, New Mexico
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The excellent service and attention begins before your arrive. Shortly after booking expect an email offering to answer questions, provide special amenities, etc. and it continues all the way through. The room was extremely clean and comfortable. The bed and pillows were perfect for my taste and the meals they catered were wonderful. Indianapolis was never someplace I had a... More 

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the awesome review, we really appreciate you sharing you great experience. More 

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