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The Westin Indianapolis

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50 South Capitol Ave., Indianapolis, IN 46204
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Breakfast for 2 Included
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Best prices for: 1 room 1 guest
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The Westin Indianapolis
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The Westin Indianapolis
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1,025 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saginaw, Michigan
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for 5 nights for a meeting. The hotel has a fine location but other than that its nothing special. The place is worn and shabby. The rooms are small, standard tubs, no fans in bathroom sure a rainfall shower head but no big deal as cloth shower curtains. The concierge not happy helpful the make it seem burdensome... More 

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Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Westin Indianapolis is in the heart of the city, close to all the highlights, from the downtown to the beatiful park and its canal. Friendly staff, good rooms, free good speed wifi makes this a well stay. There is a Public Parking right in front of the hotel. Better than the expensive vallet. For whon is interested in Indy 500,... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and score. Glad to hear that you like coming to town for the race. We have a great location in the heart of the city, close to everything in Indy. More 

Tampa, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here last month for 2 weeks for business travel. This was the first time I had stayed at this hotel and was pleasantly surprised with how exceptional the customer service was at the hotel. The room itself was on the 14th floor and had an exceptional view of the convention center and the stadium. The room was spacious,... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback about your recent stay. We really appreciate the feedback. We do offer rates which include parking, breakfast and wifi. Our current parking rates match the rates of the hotels in the general area. More 

Kansas City, Missouri
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel--stayed here for first day of 3 day work conference and was sad to have to move to a different hotel (where the conference was held). The staff was very friendly and I would definitely stay there again.

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review, we would love to have you stay with us again. More 

Denver, Colorado
Contributor
18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Let's just get right to it- When we got into the nice big room on the executive club floor, we were greeted by an open, half consumed water bottle right on the bathroom counter. Later, we discovered some peanut m&m's on the floor, which our son with the peanut allergy was not too happy to see. And finally, there was... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and I wish we would have heard from you during your stay. We appreciate your great comments and will certainly work with the room attendants to make sure they get it right going forward. More 

South Bend, Indiana
1 review
2 of 5 stars Reviewed 4 days ago NEW

Although the rooms were clean, the service and concierge service are terrible. I was only staying one night, with a guaranteed check in at 3 p.m. I didn't get my room until after 11 p.m. I was not allowed to stay later on the hotel either, unless I wanted to pay. At my time of stay there was a concert,... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Sorry to hear about your negative experience. I will pass your feedback along to the staff so that they have a better understanding of your frustrations with the availability of your room, and the other conditions you mentioned. More 

Berkeley, California
Top Contributor
136 reviews 136 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for a conference and there is really no reason for any complains. The check-in process was flawless and quick. The room was ready and clean. I agreed to the option to not have it made up every day which saves water for washing the towels. I don't make up my bed and bath nicely every day at... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Wow, thank you so much for the wonderful review. We really appreciate it. More 

Union City, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Westin for business purposes. Check in was quick and easy. The staff was friendly and professional. The event we hosted required the use of a hospitality suite which was spacious and well equipped with a bar/snack area, a large sitting area and a large table and chairs. There was plenty of room for all of our... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you, we really appreciate the wonderful review More 

Ellensburg, Washington
Top Contributor
130 reviews 130 reviews
39 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff to make our stay enjoyable. We love the cleanliness of our room and the hotel as a whole. The beds and pillows are wonderful, as well as linens. Rooms are quite and have coffee makers, which helps start my day. The only complaint was the weird shower head that sprayed you in the face, even thou we adjusted... More 

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WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great comments. More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Westin while in town for the Do It Best May Market. The hotel is connected by one simple sky bridge directly to the convention center. This made it very quick to get there, plus we were able to stay out of the rain. The hotel is right downtown with many restaurants within walking distance. Or you... More 

Was this review helpful? Yes
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review and the great feedback. We truly appreciate that you shared your experience. More 

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