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The Westin Indianapolis

Certificate of Excellence
50 South Capitol Ave., Indianapolis, IN 46204
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The Westin Indianapolis
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1,175 Reviews from our TripAdvisor Community

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Nashville, Tennessee
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great hotel if you have an event downtown especially at the convention center. They have a covered bridge walkway inside the Westin connected to the CC making it very easy to walk over. You are right in the Heart of downtown. 1-2 blocks walking distance to numerous restaurants and the downtown shopping mall. Hotel has a Starbucks inside so if... More 

Helpful?
Thank Patrick P
Fort Wayne, Indiana
Level Contributor
392 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

After seeing some reviews I was hesitant- I found the hotel very nice! Service was as expected at a hotel of this quality. Rooms are quite nice. Average space with quality furniture. Parking expensive, like everywhere in downtown Indy. WHATS THE BEEF? 4-5 stars!!

Helpful?
Thank Denny B
Theresa B, Public Relations Manager at The Westin Indianapolis, responded to this review

Denny, thank you so much for your kind words! It's true that sometimes online reviewers can be a little harsh, but we're so glad you came and experienced our high quality for yourself. We can't wait for our next chance to welcome you back and impress you again! More 

Ohio
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I stayed for 2 nights while in town for business at the nearby convention center. Very nice, clean, updated place to stay. It was nice being able to stay indoors to walk to both the convention center and mall. Would stay again if in the area.

Helpful?
Thank mpat81
Besancon, France
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was my first experience in this hotel and it was a good one. I enjoyed a discount that got me a lower price and some snacks (popcorn ;)). The room is really nice, the mattress is so smooth, it was trully wonderful. Great bathroom, a bit small though. Room service was great but expensive. Staff was very friendly and... More 

Helpful?
Thank THOMB23
Mansfield, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went to Indy for a one night stay with wife and 4 month old. Just there for some shopping and relaxation. All of the staff from front desk to housekeeping and valet/bell staff was extremely helpful and friendly. I am SPG gold and was upgraded to a suite and also executive club access which was very nice and unexpected, first... More 

Helpful?
Thank brclark82
NJ
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here in January and since you can access the Convention Center without walking outside it makes this hotel very convenient if you have reason to be there (as we did). There are other hotels that are connected to the Convention Center as well so you have other options. Using the connecting hallways to get around to the Convention... More 

Helpful?
Thank JEB23
Christina D, Manager at The Westin Indianapolis, responded to this review

Thank you for reviewing your recent experience with us. We’re glad you were able to enjoy the sky walks and everything close to our location! We’re disappointed, though, that your room experience was not as great. We apologize that the makeup mirror was missing and that the towels were not of the quality you expected. With the feedback you’ve provided,... More 

Greenwood, Indiana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked one of their suites, but was disappointed to find that all of this class of suites do not have a favorable view. So, we had to change to one of their standard rooms. This room did have a good view of the State Capital building and other downtown buildings. We had dinner in their "No Name Bar" which... More 

Helpful?
Thank jlh40
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

Greeted very well by valet and checkin was a breeze. Very professional and warm. Got to our executive level room and found it less then perfect for a Westin. There was a half drink water bottle under bed and crushed empty bottle behind door and open soap on sink. When I called to inquire if room cleaned rude woman made... More 

Helpful?
Thank A TripAdvisor Member
Christina D, Manager at The Westin Indianapolis, responded to this review

Thank you for taking the time to review your recent experience at the Westin Indianapolis. We’re so happy to hear that our valet and check-in team welcomed you and helped you start your trip off on the right note! We’re very sorry, however, that there were some housekeeping issues in your room, and we’re especially disappointed that the individual who... More 

Saint Louis, Missouri
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed Jan 2nd 2016. The staff was nice, check-in was a breeze. The room was clean. Nothing great about it. The bathroom was small but I liked the shower heads. The Westin is connected to almost everything worth doing in Downtown Indy by a walk way. Bring your walking shoes. The only "thing" I had was the parking!!! It... More 

Helpful?
Thank VicB2Real
Sacramento, California
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this Hotel a few times. Once in the Presidential suite. The hotel seem to cater to business traveller, therefore, does not have a big pool and other amenities one would expect in a Westin resort. But the pools is big enough to do a few laps and there is also a hot tub. The hotel is... More 

Helpful?
Thank ErangiW
Questions? Get answers from hotel staff and past guests. Ask a question

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