We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 183 Indianapolis hotels

Sheraton Indianapolis Hotel at Keystone Crossing

3.5 of 5 Hotel   |   8787 Keystone Crossing, Indianapolis, IN 46240
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton Indianapolis Hotel at Keystone Crossing to your Saves list
Sheraton Indianapolis Hotel at Keystone Crossing
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
79%
Ranked #20 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 2 days ago
PattyFortWayne Angola, Indiana
Write a Review

391 reviews from our community

Traveler rating
    181
    130
    55
    15
    10
See reviews for
91
57
14
152
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Angola, Indiana
Top Contributor
72 reviews 72 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my second stay at the Sheraton. It is consistently good. Check in is fast and efficient. The room was clean and the bed very comfortable. This time my room was missing hotel information such as hours of operation, location, menus of the restaurant, etc. Also missing was reg coffee if you wanted to make coffee in your room.... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this property on a Thursday night & found it to be as great a choice as many of the reviewers have said. The area is perfect for restaurant choices, shopping if needed, breakfast places within a 2 minute drive if you decide not to eat at the hotel café and perfect proximity to 465 expressway to get in... More

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear valued guest, Thank you for such a kind review! Our goal is to provide the most exclusive hotel, shopping, and dining experience for our guests and it is awesome to know we could provide that experience for you! You are welcome to visit us any time! More

indiana
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Sheraton at Keystone Crossing last week. We chose the Club Level rooms because for an extra $30 you can take advantage of the appetizers in the evening and have free breakfast in the lounge. The club level rooms are on the top floor and have a lovely lake view. Although the menu was simple, the foods... More

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear valued guest, We are happy you enjoyed the amenities offered on the Club Level. Thank you for your kind review, and we hope to see you again! More

Chicago, Illinois
Top Contributor
61 reviews 61 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for one night this month. The room is spacious but the walls are thin. I could hear the person's conversation in the room next to me. I had to work for a couple of hours in the room and was annoyed with the electric outlet situation. I couldn't charge my laptop with the outlet on the lamp... More

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear valued guest, Thank you for sharing your experience with us as it helps us to better serve all of our business travelers. We hope you keep us as your hotel of choice the next time you are in Indianapolis. More

Minneapolis
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at this Sheraton for a family visit in Fishers, IN. They accomodated our requests and were very helpful with all aspects of our stay. We enjoy staying here for the location which has all the amenities at hand. It was a busy weekend at the hotel with various groups staying there but the hotel was extremely quiet... More

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear valued guest, We are happy to know you could enjoy the comforts and amenities of our hotel. Please keep us as you hotel of choice the next time you are in the city. More

Chicago, IL
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed her for a business trip. The staff was helpful and the room was new and clean. I can't complain! The exercise room was nice. I had the chance to use it one night. There is also a small indoor pool and a large hot tub. The Starbucks kiosk was helpful in the mornings!

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear PMdockins, Thank you for trusting us while in the city for business. We take pride in providing accomodations for all travelers and giving them options to personalize their stay. We also strive to do what's right for our environment and giving our guests the option to "Make a Green Choice" as you pointed out is a wonderful option that... More

Birmingham, Alabama
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Spotless hotel with friendly staff! An abundance of places to eat to fit any budget. Shopping mall across the street. Good nightlife with live music nearby! Huge parking lot and covered decks. Valet parking available.

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear LTSteve35210, We are happy to hear of your wonderful trip to Indy. Thank you for choosing us for your accomodations and we hope to see you again next time your in the Midwest. Safe travels! More

Fort Wayne, Indiana
Senior Contributor
38 reviews 38 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My friends and I wanted a shopping trip to Indy and found this hotel on hotwire for $90 in August of 2014. It connects to the fashion mall and is a short drive from downtown. The front desk was very helpful in helping us find a great place to dine that night. We will be staying here again.

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear JodieE3, We are happy to hear that you and your friends enjoyed you stay with us. We are certainly a shoppers paradise, given our attachment to The Fashion Mall, and are thrilled you found us for such a great value. Hope to see you again next time the shopping bug gets you! More

Monticello, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Updated and very clean hotel. The rooms are modern and stylish. The beds are wonderful and comfortable. An important note is a double room is with Full size beds not queens. The hotel sits in a great mall with wonderful shopping and restaurants. The area is safe and great for night life activities.

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Rachel47960, Thank you for trusting us with your accomodations while in Indianapolis. We are thrilled to hear about your experience and hope to see you back again soon. Safe travels! More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this property while on a road trip from DC to San Francisco during May 2014 and during August 2014 on my return to DC. The check-in went quickly even though there were many guests lined up to check in on both occasions. The accommodations were very clean and comfortable and the access to the large Shopping Mall... More

Was this review helpful? Yes
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear GOA1227 We are thrilled to hear of your fabulous experience while staying with us on your roadtrip. We appreciate you letting us and the travel community know of your wonderful experience. Hope to see you again next time your on your way to San Francisco. More

Owners: What's your side of the story?
If you own or manage Sheraton Indianapolis Hotel at Keystone Crossing, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Indianapolis Hotel at Keystone Crossing? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Indianapolis Hotel at Keystone Crossing

Address: 8787 Keystone Crossing, Indianapolis, IN 46240
Phone Number:
Location: United States > Indiana > Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis Hotel at Keystone Crossing 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Starwood, Booking.com, Expedia, Orbitz, Priceline, Tingo, Hotels.com, Odigeo, Venere and Otel so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Indianapolis Hotel
Indianapolis Sheraton

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (12)
Viewed
Dining (3)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Indianapolis with
any amenities