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Sheraton Indianapolis Hotel at Keystone Crossing

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8787 Keystone Crossing, Indianapolis, IN 46240
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Breakfast for 2 Included
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Sheraton Indianapolis Hotel at Keystone Crossing
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676 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a large property next to a big, upscale mall and shopping area. It feels a little newer than other Sheratons I've been in recently. I had a nice 1-bdrm suite. Sleeping area and sitting area/bathroom separated by a sliding door. Room was completely fine, the place looks like it could handle a sizable meeting/conference. I would stay here... More 

Helpful?
Thank nmhen
Beavercreek, Ohio
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a corner suite. Nice 2 room suite with all the amenities. Everything is new and bed is comfortable. Nicehotel in a great location and it is connected to fashion mall without going outside. Great for winter visit.

Helpful?
Thank OhioTexican
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We are happy to hear you were able to enjoy the luxuries of our Corner Suite. Our location makes for easy and stress free holiday shopping or for a fun winter weekend away! We look forward to seeing you again soon. More 

Helena
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this hotel for a business trip. It's in a great location. It attaches to the Keystone Fashion Mall so you don't have to walk outside to get to the shops and dining areas. The parking garage is free and is also attached by a walkway. I had one problem with my room when I arrived. Cold air... More 

Helpful?
Thank Jennifer M
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We are glad to know you had such a pleasant stay! Lorenzo is truly an asset to our team, and we are happy to know he was able to fix the problem quickly for you. Guest comfort is a top priority for us, and we look forward to providing you with another comfortable stay soon! More 

Indianapolis, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Can't beat this great location! Walk directly from the parking garage into the hotel by way of a walkway. Then if you want to go to the mall at Keystone at the crossing, just take another walkway. For this reason, I would highly recommend this hotel.

Review collected in partnership with this hotel

Helpful?
Thank Debbi621
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We appreciate your kind words! Being surrounded by many fine dining and shopping options makes us ideal for any traveler. We are glad to know you were able to stay warm and enjoy the local retail! We look forward to your next visit! More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

While suffering the indignity of a massive remodel we were forced to relocate or risk choking to death on drywall dust. Our 3 day stay was a delight. This property welcomed our faithful mutt at no additional charge. The rooms are just right, and, best of all, was the walkway to the mall! I felt like Eloise at the Plaza.... More 

Helpful?
Thank Wendy K
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, Having to relocate mid trip can be stressful, but we are happy to know you had such a grand stay! Being attached to the Fashion Mall makes shopping in the winter much more enjoyable. We are thrilled to hear you felt so special, and we hope that we can provide you and your family with the same... More 

Chicago, Illinois
Level Contributor
224 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our third stay here and while still great, not quite excellent this time. This is still a great property in a fantastic location. Very convenient to the expressway. If you are a shopper, this is the place for you! (I could see this as a great destination for a girls weekend.) Lots of great stores and restaurants and... More 

Helpful?
Thank Vilynn
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We greatly appreciate your feedback! While we are glad that you had a good stay, we want to make sure you have an excellent stay every time. We look forward to hosting you again and providing you with a five star experience! More 

Kenton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel was very clean. Staff was friendly and very helpful. Stayed for New Years Eve. Great location for Uber. If I am ever in Indianapolis again, I will definitely stay at the Sheraton at Keystone Crossing.

Review collected in partnership with this hotel

Helpful?
Thank Kristye M
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We are thrilled to know that you enjoyed your stay! It is awesome to know that you had a great time ringing the New Year! More 

Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Our Christmas stay at the Sheraton was great, with only one exception our first night of being room next to guest who didn't control their children during the late hours. The convenience of its access to the Keystone Mall, made our holiday shopping a joy.

Review collected in partnership with this hotel

Helpful?
Thank 239greg
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, Thank you for your feedback! We know traveling over the holidays can take its toll, but we are glad that you were able to enjoy the local area and hotel amenities! More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay last month in Indianapolis was great, the location was right in the middle of the mall with a variety of restaurants nearby. I really appreciated that the hotel was dog friendly and the staff were very welcoming during my stay.

Review collected in partnership with this hotel

Helpful?
Thank CMR4
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We are happy to know that you and your dog were able to have a comfortable stay! Being away from home can be hard but having your furry friend along side can make all the difference. That is why we welcome all guests and their dogs! We look forward to seeing you and your dog again soon! More 

Anderson, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

great stay, friendly staff, good location, classy and fun would stay again complimentary late checkout (2 pm) was great for business or family trip (could actually rest not rush) easy covered parking, fun things to do nearby, direct indoor connection to restaurants and shops at Keystone

Review collected in partnership with this hotel

Helpful?
Thank jennh750
SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone Crossing, responded to this review

Dear Valued Guest, We are glad to know you had such and awesome stay! The local area can make any stay, business or leisure, even more enjoyable. We look forward to hosting you again soon! More 

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