We were so surprised and how the hotel was run down. From scratched up hallways to dirty carpets. The bed linens were heavy bleached but didn't take away from the occassional hair we would find in them. The comforter was thick and fluffy but on the reverse side was small holes. The beds were small like a regular size while... more

My husband and I checked in with our two small children. I was unpacking when I noticed a used condom in the garbage! I was very suprised because we've stayed at this particular hotel quite a few times in the past and have always had a great experience. My husband immediately informed the front desk and they moved us to... more

This Sheraton is very convenient as it is connected directly to a mall and is near several eateries. However, this hotel is very dated. The bed is incredibly hard and the entire hotel has a musty smell to it. more

We had reservations for this hotel. On arrival we (as always) remind the staff that due to allergies we need a room that has been pet free. We were informed by the manager, Betsy, that they have no such rooms because animals can go into any room. They do not keep track of which rooms had an animal. This is... more

This is basically fine hotel but desperately in need of updating. It has a very worn and tattered appearance. Walls are badly knicked, carpeting is worn, wrinkled and in some areas stained. Furniture is tired and knicked up. All that said, we had a very comfortable, very quiet stay on a very busy race weekend in Indianapolis. Staff was very... more

Do not stay here. Carpets were stained, room smelled. The ac did not keep room cool. The sofa bed still had dirty sheets. No pillows or blankets for sofa bed. Not worth the price. more

In a great location as everyone else has stated. Great restaurants and shopping very close. Gorgeous lobby and very friendly staff. Nice indoor pool and hot tub area. Free covered parking. We stayed in a room w/ king size bed and pullout couch. I had to pay $10 a day for internet (not wireless). Everything was worn. Walls in room,... more

This is the third time I've stayed here and I always love it. One of the best features of this hotel is that it is attached to the Fashion Mall and you don't have to walk outside which was great when it was raining out. There are also some fabulous restaurants in walking distance - Cheesecake Factory, PF Changs, Maggianos... more

I was here on a business trip and the hotel is large and attached to an upscale mall which was great. Location: Excellent. The Cheesecake Factory attached to the mall, which was attached to the hotel made it all ok. The hotel is large so it took me 5 minutes to get to my room on the 8th floor. Long... more