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All 184 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #79 of 184 Hotels in Indianapolis
A recent review
4 of 5 stars Reviewed August 28, 2012
Bill O Irving, Texas
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386 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Indianapolis City Centre Hotel
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Irving, Texas
Top Contributor
58 reviews 58 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 28, 2012

Was in for the weekend as a GenCon widower, and really enjoyed the hotel. The room was up to Sheraton standards, with a superb bed, nicely appointed bathroom, all of the Starwood ameneties that we expected. The location, just off Monument Circle and about 3 blocks from the Convention Center, was perfect--far enough from the GenSanity to give the non-gamers... More

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Chicago, Illinois
Top Contributor
61 reviews 61 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed August 26, 2012

For the last several years I've been a loyal Hilton customer but decided it was time to try other hotels and their rewards programs. I opted to start with Starwood. This was my first stay at a non-HIlton hotel in Indianapolis where I visit regularly for business. Usually I stay at the Downtown HGI. The rooms at this Sheraton are... More

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valparaiso, indiana
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 21, 2012

We stayed here for a Jackson Browne concert the front desk helped us pick a bar close to the murant theater and they helped out with all our side trips with great advice . Rooms were clean and beds were really comfortable. Would return again the Hotel is just off of the Indy circle in the heart of downtown Indy.... More

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Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 21, 2012

Stayed at this hotel during a heavy traffic weekend, and while for the most part my experience was acceptable there was a huge problem that persisted and even managed to get worse throughout our stay. During our stay the heavy use had damaged a few of the elevators, and while this was understandable it only got worse. On the floor... More

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Scott H, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Emily, Thank you for sharing your comments regarding your stay at our hotel with the TripAdvisor community; your feedback will be shared with our team so we can address the issues and prevent them from happening in the future. We were disappointed to hear that you had issues with our elevator call buttons not properly working on the guestroom... More

Windsor, Canada
1 review
4 of 5 stars Reviewed August 21, 2012

Great hotel, all staff very accommodating. Went to the Moto GP, bike show was right outside the hotel. Too many tractors (Harleys) muscling in for a sport bike weekend but that isn't the hotel's fault. The best was Linda working in the clubhouse. She went out of her way to make us feel at home. I forgot what it was... More

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westlake village, ca
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 21, 2012

We stayed at the Sheraton during the weekend of Moto-GP which brought 65,000 people to the city in addition to the Gen-Com Convention and that had to be about another 100,000. The city was basically a sold out mad house. With everything going on, the Sheraton and it's employees came ready! I honestly cannot say enough good things about this... More

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Madison, Wisconsin
1 review
5 of 5 stars Reviewed August 20, 2012

I was in town for a convention and found the Sheraton to be an excellent location at a reasonable price. Rooms were clean and quiet, with access to many amenities. The staff, more than anything else, really made my stay a memorable one. They were courteous and responsive to every single request. Linda, who worked in the clubhouse, was a... More

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Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2012

We stayed at the Sheraton for our Gen Con convention due to its location. The room was nice and clean, the bed was fine. We paid the extra money to be able to go to the club room. It had snacks, breakfast items, and most evenings wine and cheese. We stopped at the club room most afternoons to relax and... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 15, 2012 via mobile

We stayed here for the Kenny Chesney concert because of its proximity to Lucas Oil Stadium. Parking was expensive but average from what I've seen and check in was easy. The room was clean, beds were comfortable, and the hotel was very close to everything. Overall a good experience.

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Scott H, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Matt, I am glad you enjoyed your stay and the hotel to be clean and comfortable. I am sorry you felt the parking was overpriced, but hope you choose to stay with us again in the future. Also, I hope you enjoyed the concert and beautiful downtown indianapolis! More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed August 14, 2012 via mobile

Last September I began working with The Sheraton in preparation for my son's wedding. Although the rooms were a little dated, location to the church and reception were perfect. After seeing The Panorama Ballroom on the 21st Floor, we decided to hold the rehearsal dinner there. The food, service, and view of downtown Indy were fabulous- our guests raved about... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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