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All 183 Indianapolis hotels

Sheraton Indianapolis City Centre Hotel

3.5 of 5 Hotel   |   31 West Ohio Street, Indianapolis, IN 46204 (Downtown Indianapolis)
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Ranked #81 of 183 Hotels in Indianapolis
A recent review
4 of 5 stars Reviewed August 19, 2014
Bill O Irving, Texas
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371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Indianapolis City Centre Hotel
See the most recent reviews
New York, NY
Contributor
20 reviews 20 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed August 24, 2014

I booked the nicest, most expensive hotel I could find near my friend's wedding downtown with expectations for a nice weekend away, and oy was it a mistake. My parents stayed at the Residence Inn a half-mile away and had more space, a view of the canal, and air-conditioning for much less a cost. Yes, during 90-degree weather in August,... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Wolch, Thank you so much for taking the time out of your schedule to review your most recent stay with us! I appreciate your feedback and will use your comments to better our efforts for a more positive experience! I want to extend my sincerest apologies that you had such negative encounters during your visit. I am sorry for... More

Irving, Texas
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 19, 2014

Another year, visit to the crazy gaming convention, and visit to the Sheraton City Centre. And I realized a few reasons why we keep coming back to this property. One, if you have a car, the hotel's parking structure is below the rooms, and with a room key (and if you park in a close spot) you can take the... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Bill O., Thank you so much for taking the time to leave such positive comments regarding your most recent stay with us! I am thrilled that you had such a great experience during the 2014 Gen Con. I am happy to hear that you enjoyed two unique features to our hotel, the rooftop pool deck and our self-owned parking... More

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

Second stay at the Sheraton in six years, and we're hoping to be back for 2015. We booked as part of the Gen Con room block and were very cheerily greeted at check-in and informed that they had a gaming room available for us on the lower level (we didn't check it out, but many did), and that they'd waived... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Nicole W., I want to express my sincerest thanks for your kind words regarding your most recent stay with us! I appreciate your comments and I am thrilled that you had such a positive experience at this year's Gen Con! I am happy that you so enjoyed your guest room that overlooked the Monument Circle, our signature Sweet Sleeper... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

This was my second stay at the Sheraton City Centre Hotel, and I'm still a fan. My first stay was a year ago, and I wondered if it was possible that the same level of kindness and service would continue on this trip as well. I'm glad to say that nothing has changed - the staff continues to make you... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear John W., I want to extend my sincerest thanks for leaving such great feedback regarding your most recent stay with us! I am thrilled that your visit was so positive. I am happy to hear that you so enjoyed service from our staff, our recently refreshed guest rooms, rooftop pool deck, and our convenient downtown location! I am glad... More

Toronto, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2014

We stayed at this Sheraton for 3 nights during the MotoGP in Indy. Location is perfect, close to everything. I booked a suite (we have 2 kids) and it was much bigger than I thought. It was well decorated. The fridge was big enough for me to put all the kids snacks and bottled water I brought. The service was... More

Was this review helpful? Yes
Bill S, Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Chris_and_Gen_4, Thank you so much taking the time to write such great feedback regarding your most recent stay with us! I am so glad that you enjoyed your visit and had such positive experiences. I am thrilled that you enjoyed our guest rooms and service from our great staff! I am glad that you found the suite comfortable enough... More

westlake village, ca
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 12, 2014

After a year away, I am a returning guest to the Sheraton City Centre in Indianapolis. The first thing I noticed when I walked in was the attentiveness of the front desk staff and their eagerness to help in any way possible. It was a very busy weekend with MotoGP in town yet the hotel seemed prepared to handle the... More

Was this review helpful? Yes
Bill S, Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear moneyplays, I want to take the time to express my sincerest gratitude for your kindhearted review regarding your most recent stay with us! I am delighted that your stay was so wonderful and your experiences were so positive! I am happy to hear that you enjoyed our recently remodeled guest rooms, along with our signature Sheraton Sweet Sleeper bed!... More

Springfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

We had a lovely weekend stay here for my birthday, but the service is what made this hotel exceptional (besides the great location and view!). I believe Brittany was the name of the young woman checking us in, and she gave us some great recommendations on what to see in the city. She also found out it was my birthday... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ElisaMJFox, Thank you so much for your warmhearted review! I really appreciate the kind comments regarding your most recent stay with us! I hope you had a great birthday! I am thrilled you enjoyed your special day with us and enjoyed our convenient downtown location and received excellent service from our great staff! I will be sure to tell... More

TOLEDO
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

This hotel is awesome!! From the valet services, to the front desk, to room service...the entire staff was great! The atmosphere was very comfortable and accommodating. We stayed in a suite with five ladies and there was more than enough room. I will definitely stay here again and again and again!!

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Charisse J, Thank you so much for taking the time to leave such kind and positive feedback regarding your most recent stay with us! I am so happy to hear that your stay was a great one. I am thrilled that you experienced great service from our staff and enjoyed our newly renovated guest rooms! I hope you had... More

Philadelphia, Pennsylvania
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 2, 2014

We had a lovely weekend here with our family. We had a suite with king bed plus sofa bed. It was perfect for our family with 2 teenagers. The room had microwave and refrigerator. A starbucks was located in the hotel--very handy. Great location in downtown Indy. We walked to Monument Circle every night. The room was very clean and... More

Was this review helpful? Yes
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear tish43, I want to extend my sincerest thanks for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience during your visit! I am happy to hear that you enjoyed our convenient downtown location, so close to amazing monuments that offer breathtaking views from our pool deck and some... More

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014 via mobile

This hotel is in a great spot. Easy walking distance from downtown shops, restaurants, and attractions like colts stadium and pacers arena. Another great perk is a dog can stay with you without any additional fees. We had suite room and it was very modern and spacious. This hotel started a great trip.

Was this review helpful? Yes 1
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear pardo998, Thank you for leaving such kindhearted words regarding your most recent stay with us! I am so glad you had such a great experience! I am happy to hear that you enjoyed our convenient downtown location, so close to great attractions! Not to mention the breathtaking views from our rooms and pool deck. I am also thrilled that... More

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Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton

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